2/10 Terrible
Scott
28 July 2024
Disliked: Cleanliness, staff & service
This is the land of “no” for the price of “yes”. Get ready to lug your bags to your room upon arrival. I’m giving one star for cleanliness as I was left crusty towels as “clean” on my bed, and my bathroom had used mascara brushes left behind the mirror which I found to be disgusting. Half of the staff is fabulous and very accommodating. The other half is obviously overwhelmed and inexcusably rude. There is NO SPA. These are in room massages booked by a third party. Our masseuse only offered one type of massage even though the hotel lists 13 different types. Our masseuse was also sick, coughing the entire time, and sneezed directly into my face. This property has potential, but it was a very disappointing stay.
Scott
Stayed 1 night in Jul 2024