6/10 Okay
Verified traveller
25 Aug 2024
Liked: Staff & service
Not a 4-star hotel
We were underwhelmed with our stay. The hotel is very dated and in need of some TLC. The staff were very friendly and the location is incredible - beautiful beaches on the doorstep.
However, lots of things not up to scratch. We got to our room and it must have 100 degrees in there. Air con had clearly been off a long time to save money.
We had it on full blast but it just blew out warm air. This was fixed the next day by maintenance, but it was then incredibly loud when turned on.
There was no hand soap, shampoo or shower gel in the rooms which is crazy for a four star hotel. There was a refillable shower gel dispenser which was empty.
To close the doors, you have to slam them shut which means at all hours of the day and night you just hear doors slamming, so bring ear plugs.
To borrow a towel to use on the beach you have to pay 10 euros. Likewise to use the safe in your room you have to pay 1.50 euros per day - I have never known a hotel to charge you to use the safe in your room.
Finally the breakfast is incredibly poor. Very limited range to choose from. All the food is left uncovered and doors open, which means flies are all over the food which is frankly disgusting. Basic hygiene would be to keep it covered.
Like I said, the hotel was probably four star once, but definitely needs updating and lots of little things could be done to massively improve service and quality.
Verified traveller
Stayed 4 nights in Aug 2024