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Insotel Punta Prima Resort & Spa - All Inclusive

5.0 star property
All-inclusive aparthotel with 3 restaurants and 2 outdoor pools
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Insotel Punta Prima Resort & Spa - All Inclusive

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Family Suite, Terrace, Sea View (Rooftop) | View from room
1 bedroom, laptop workspace, free cots/infant beds, free WiFi
3 restaurants, breakfast, lunch, dinner served; Italian cuisine
Family Suite, Terrace, Sea View (Rooftop)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Gym
    Gym
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
C/ Mitjera, s/n. Punta Prima, Sant Lluis, Menorca, 7713
  • Punta Prima Beach
    7 min walk
  • Splash Sur Menorca
    20 min walk
  • Cala Biniancolla
    6 min drive
  • Mahon (MAH-Minorca)
    25 min drive

Room options

View all photos for Family Suite, Terrace, Sea View (Rooftop)

Family Suite, Terrace, Sea View (Rooftop)

Family Suite, Terrace, Sea View (Rooftop)

Highlights

Deck/patio
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Ceiling fan
  • 84 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Superior Apartment, Balcony

1 bedroom, laptop workspace, free cots/infant beds, free WiFi

Superior Apartment, Balcony

Highlights

Deck/patio
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
Separate bedroom
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Suite, Terrace, Poolside (Swim Up)

Family Suite, Terrace, Poolside (Swim Up) | View from room

Family Suite, Terrace, Poolside (Swim Up)

Highlights

Deck/patio
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Ceiling fan
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Superior Apartment, Balcony, Sea View

Superior Apartment, Balcony, Sea View | View from room

Superior Apartment, Balcony, Sea View

Highlights

Deck/patio
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
Separate bedroom
  • 42 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

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Barcelo Nura
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4.4 out of 5, Excellent, (42)
The price is AU$323
for 1 night
includes taxes & fees
12 Oct - 13 Oct
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About the area

Sant Lluis

A luxury stay in Sant Lluis awaits you at Insotel Punta Prima Resort & Spa - All Inclusive. Within just a 15-minute stroll, you'll find Punta Prima Beach and Illa de l'Aire. Highlights at this all-inclusive aparthotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .You can enjoy a flat-screen TV with satellite channels, and each apartment features free WiFi, a sitting area and a ceiling fan. Nice touches to enhance your stay include a rainfall showerhead, slippers and free toiletries. A living room, a fridge and a hairdryer are also available. .A day of pampering at Prestige Spa can include deep-tissue massages, Ayurvedic treatments and hydrotherapy along with access to the sauna and hot tub. The buffet restaurant, Restaurante Menurka, is open for breakfast, lunch and dinner. The aparthotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 8 outdoor tennis courts, indoor swimming pool and free kids' club plus access to bike hire. Additionally, you'll find free Wi-Fi in public areas, a gym and a children's swimming pool. There's also the convenience of free self parking. .Places within a 30-minute walk of this 5-property class Sant Lluis aparthotel include Splash Sur Menorca and Playa Caló Roig.
View more Aparthotels in Sant LluisOpens in a new window

What's nearby

  • Punta Prima Beach - 7 min walk
  • Splash Sur Menorca - 20 min walk
  • Binibèquer Beach - 6 min drive
  • Cala Alcaufar - 9 min drive
  • Mahón Harbour - 14 min drive

Getting around

  • Mahon (MAH-Minorca) - 25 min drive

Restaurants

  • ‪Restaurante la Rueda - ‬9 min drive
  • ‪Sa Pedrera Des Pujol - ‬5 min drive
  • ‪Rojo Pomodoro - ‬14 min drive
  • ‪Sa Parereta D'en Doro - ‬10 min drive
  • ‪La Venta - ‬6 min drive

About this property

Insotel Punta Prima Resort & Spa - All Inclusive

All-inclusive aparthotel with 3 restaurants and 2 outdoor pools
Insotel Punta Prima Resort & Spa - All Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Insotel Punta Prima Resort & Spa - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and an indoor pool. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A children's pool, a fitness centre, and spa services are also featured at the luxury Insotel Punta Prima Resort & Spa - All Inclusive. Free self parking is available.

This 5-star Sant Lluis aparthotel is smoke free.

  • 498 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 0 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • Television in lobby
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Insotel Punta Prima Resort & Spa - All Inclusive offers 498 air-conditioned accommodations with complimentary slippers and a hairdryer. This accommodation offers separate sitting areas. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Sant Lluis aparthotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Prestige Spa has massage/treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is open daily.

Languages

English, German, Italian, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 2 outdoor pools
  • Ayurvedic treatments
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hydrotherapy
  • Indoor pool
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Free self parking on site

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Playground

Restaurants on site

  • Bar Il Faro
  • Bar Xoroi
  • Restaurante Gourmet Aire
  • Restaurante Il Faro
  • Restaurante Menurka

Food and drink

  • Refrigerator

Dining

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • TV in common areas

Outdoor areas

  • Deck/patio
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Business centre
  • Conference space
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Grocery/convenience store
  • Housekeeping (daily)
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe (surcharge)
  • Safe at front desk

Location highlights

  • Near the airport
  • Near the sea

Things to do

  • 8 outdoor tennis courts
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Gym
  • Mountain biking
  • Racquetball/squash
  • Shopping
  • Volleyball
  • Golfing nearby
  • Scuba diving nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 498 units
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Eurocard and cash. The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Insotel Punta Prima
Insotel Punta Prima Resort
Insotel Resort
Punta Prima Insotel
Punta Prima Resort
Insotel Punta Prima Resort All Inclusive Sant Lluis
Insotel Resort All Inclusive
Insotel Punta Prima All Inclusive Sant Lluis
Insotel Punta Prima Inclusive
Insotel Punta Prima Resort & Spa - All Inclusive Aparthotel
Insotel Punta Prima Resort & Spa - All Inclusive Sant Lluis

Frequently asked questions

What is the cancellation policy at Insotel Punta Prima Resort & Spa - All Inclusive?

Insotel Punta Prima Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Insotel Punta Prima Resort & Spa - All Inclusive?

As of 28 Sept 2024, prices found for a 1-night stay for 2 adults at Insotel Punta Prima Resort & Spa - All Inclusive on 6 Oct 2024 start from AU$363.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Insotel Punta Prima Resort & Spa - All Inclusive?

Yep, Insotel Punta Prima Resort & Spa - All Inclusive has a free self car park.

Are there any beaches close to Insotel Punta Prima Resort & Spa - All Inclusive?

Yep, Insotel Punta Prima Resort & Spa - All Inclusive is a short 7-minute walk from Punta Prima Beach. Fun beach activities include snorkelling and scuba diving.

Is there a spa on site at Insotel Punta Prima Resort & Spa - All Inclusive?

Yep, Prestige Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as deep-tissue massages.

Does Insotel Punta Prima Resort & Spa - All Inclusive have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Insotel Punta Prima Resort & Spa - All Inclusive have a waterslide?

No, there is no waterslide at Insotel Punta Prima Resort & Spa - All Inclusive, but Splash Sur Menorca is a short 20-minute walk away.

What luxury perks are available at Insotel Punta Prima Resort & Spa - All Inclusive?

Insotel Punta Prima Resort & Spa - All Inclusive features 2 outdoor pools, a full-service spa and an indoor pool.

What makes Insotel Punta Prima Resort & Spa - All Inclusive a romantic place to stay?

A hot tub and ocean-view dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Insotel Punta Prima Resort & Spa - All Inclusive.

Is Insotel Punta Prima Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Insotel Punta Prima Resort & Spa - All Inclusive is a hit with families.

Is there a free airport shuttle available at Insotel Punta Prima Resort & Spa - All Inclusive?

No, Insotel Punta Prima Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Insotel Punta Prima Resort & Spa - All Inclusive?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Insotel Punta Prima Resort & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Insotel Punta Prima Resort & Spa - All Inclusive?

No, pets are not allowed.

Insotel Punta Prima Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 45 out of 120 reviews" "
Rating 8 - Good. 48 out of 120 reviews" "
Rating 6 - Okay. 14 out of 120 reviews" "
Rating 4 - Poor. 10 out of 120 reviews" "
Rating 2 - Terrible. 3 out of 120 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Dean

Travelled with family and small children
Positives: Location (sea views, close to beach & a handful of restaurants and shops), Kids Pools (sizeable, good depth), Room (size - albeit it we were in "prestige" so cant comment on standard, nice balcony). Negatives: Service (not enough staff, staff that are there work extremely long hours and appear exhausted, reception staff are a mixed bag - some helpful, some extremely rude and beyond unhelpful), Food (2 out of 10, very limited option), Food Signage (no signs and chefs frequently couldnt tell you what the meat was!!!, very dangerous for allergies etc), Drinks (small cups, big queues, terrible cocktails, beer and wine out of vending machines apart from table service at lunch/dinner), Sunbeds (not enough, people reserve them and hotel does nothing to stop this), Restaurant Availability (they also add a surcharge to non-buffet restaurants!!!), Value For Money (have had much better holiday value for the cost). Recommendation: Not value for money. Wouldn't return. Wouldn't recommend.
Stayed 8 nights in Aug 2023

8/10 Good

Tyson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room and pools. Terrible food
Stayed 3 nights in Jul 2023

4/10 Poor

Joshua

Travelled with family
Stayed 7 nights in Jul 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, room comfort
Great location, very well looked after resort and a good selection at the buffet which kept everyone happy for our 10 days there. Would definitely recommend. Only down side was the themed restaurants where service was slow and food wasn’t great. Stick to the main buffet!
Stayed 11 nights in Jul 2023

8/10 Good

James

Stayed 3 nights in Jun 2023

8/10 Good

Margarita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice, great food, very friendly and helpful staff. Highly recommend
Stayed 8 nights in May 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Butlins in Spain - 5*… not so much!
The best way I can describe this place is a Spanish Butlins. If that’s your thing then I think you’d be happy here. Children will like it as did ours, however the tedious buffet with the all inclusive deal was very tiring very quickly. Every time you went for a meal it was like going to a massive canteen. There are some restaurants on sight but you’re only allowed to book each one once… if you can find the availability, they are underwhelming and you’d be better of popping into the little town next to the complex and visiting the local restaurants a couple of them were very nice, in particular Aire is well worth a visit or two. The staff were generally friendly, but was never obvious who was in charge and everything was very chaotic, we once asked for a manger and the reply was “oh they are off today and very busy”, “Ok so who is in charge?” “Er er er”, was the response. The rooms were very tired and in need of modernising, things like ants all over the place, old outdated decor and shower door that lets all the water run all over the floor, to name a few annoying points, but there were others. One positive was the Kids Club staff were very good and friendly, unfortunately my kids didn’t ever want to go, which I can’t blame the hotel for! Overall, I thought the cost of the stay was eye watering given how average this place, is it is NEVER 5* in a million years, and I think that is really misleading. I wouldn’t go there again.
Stayed 10 nights in Aug 2021

8/10 Good

Lucy

Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Nice facilities however very poorly managed
Stayed 11 nights in Jul 2021

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the quiet south east corner of the island, not far from Mahon. Large land area with many apartment blocks and communal buildings for eating, sports and entertainment. Lovely staff made us feel so welcome!
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
6th visit and still the best place
Our sixth visit and will be back again. Great for kids and adults, lots to do, easy to get to (20mins from airport). Clean, uncomplicated and easy-going, nice pools, great entertainment, three shops for papers etc within 10kin walk. Bus to Mahon goes from right outside, is €1.75, takes 20mins. Staff are friendly and work so hard to help you have a great stay Buffet restaurant different food every night, and they have great process to avoid queues, and lots of staff. Ents team are great, kids club full of choice, Aqua gym in the pool. All inclusive is generous, estrella beer, good mix of spirits. Kids clubs and sports also included. Best rooms are in yellow and red sections so that you don’t have to go up and down the hill so much. Each close by plus rock pools to explore.
Stayed 9 nights in Aug 2019

8/10 Good

charlotte

Travelled with family
Liked: Staff & service
Family Holiday
We had a lovely holiday at the Punta Prima resort.The food was amazing and liked the child friendly stations.The entertainment team were very professional and we enjoyed all the different shows.Our only negatives were the bottom pools area could have been kept cleaner and glasses etc cleared at night.Also our wardrobes were damp and musky.The shower was mouldy but was cleaned when we complained.However we would love to visit this lovely resort again in the future.
Stayed 14 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 14 nights in Jul 2019

2/10 Terrible

EoMerig, Insotel Punta Prima Resort & Spa - Menorca

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It’s a ‘cowboy-job’, you can not sell what you can not delivery. IT Is NOT 5 STAR HOTEL. It is highly incontestable assumption.INCONGRUOUS. It is a exceptionally huge villa with no proper trained staff, who seemed to have any official qualifications who does work of a low standard and awful, reckless, unreliable service, offering poor low quality food, with no glamour and careless about your wellbeing. Weak, cheap, rough, jaggy. What a shame! If I could I would like to have my money back. What an unpleasant holiday experience. Shockingly unacceptable! Where you as a company and your responsibility of selling a resort 5 stars hotel for your clients and present a cheap, low-rated, disgusting self service buffet, no room service, no pool service, no available SPA service. I think is unfair and dishonest of your side as a company. It is NOT a five star hotel.OUTRAGEOUS! That is what it ATTENTION- DON’T WASTE YOUR MONEY!!! I wish I wasn’t there. It’s NOT a FIVE STAR HOTEL. It is around 1800 people trying to shade around the noisy pools, where the infrastructure offers sunbathing beds to around 800 people. (There are even sun beds into the public park, on its grass) Unbelievable! No customer service whatsoever, no bar service, untrained staff, I feel sorry for those poor local employees, really (You can see they are overloaded). Ahh there are self ice cream fridge and fizzy, tea and beer machines. Wow! Thank you very much. Oh dear oh dear! IT Is NOT even a Three Star.
Stayed 8 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Jul 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like that there was no delegated locked room for luggage storage. Reception staff was curt and suggested we leave cases in corner of reception.area.
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very hard working, particularly the entertainment and food service
Stayed 7 nights in Jun 2019

8/10 Good

SheedyM, Cardiff, Wales, U.K.

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly and kind staff operating across a large complex. Unfortunately the weather took a turn for the worse when we were there, and the limitations of the amenities that were available, became apparent.
Stayed 5 nights in Oct 2018

6/10 Okay

John

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Mazen, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we hada free upgrade. the staff is really helpfull. They stayed 30 min on the phone to book us taxi for the next morning and they called us afterward to confirm.
Stayed 3 nights in Sep 2018