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Hampton Inn & Suites Buellton/Santa Ynez Valley

2.5 star property
Hotel in Buellton with free breakfast and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Buellton/Santa Ynez Valley

Front of property - evening/night
Terrace/patio
Outdoor pool
In-room safe, desk, laptop workspace, free WiFi
In-room safe, desk, laptop workspace, free WiFi

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
The price is AU$258
includes taxes & fees
6 Jan - 7 Jan 2025

Explore the area

Map
600 McMurray Road, Buellton, CA, 93427
  • Mendenhall's Museum of Gasoline Pumps & Petroliana
    15 min walk
  • Valley Holistic Healing Center
    17 min walk
  • OstrichLand USA
    2 min drive
  • Santa Barbara, CA (SBA-Santa Barbara Municipal)
    40 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, free WiFi

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
In-room safe
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave, Mountain View

In-room safe, desk, laptop workspace, free WiFi

Room, 1 King Bed, Refrigerator & Microwave, Mountain View

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
In-room safe
  • 43 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Refrigerator & Microwave, Mountain View (Wet bar)

In-room safe, desk, laptop workspace, free WiFi

Studio, 1 King Bed, Refrigerator & Microwave, Mountain View (Wet bar)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
In-room safe
  • 43 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, free WiFi

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
In-room safe
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, free WiFi

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
In-room safe
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
In-room safe
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, free WiFi

Studio, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
In-room safe
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

In-room safe, desk, laptop workspace, free WiFi

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
In-room safe
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
In-room safe
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave, Mountain View (Wet bar)

In-room safe, desk, laptop workspace, free WiFi

Studio, 2 Queen Beds, Refrigerator & Microwave, Mountain View (Wet bar)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
In-room safe
  • 43 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

In-room safe, desk, laptop workspace, free WiFi

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
In-room safe
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
In-room safe
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

In-room safe, desk, laptop workspace, free WiFi

Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
In-room safe
  • 43 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator

In-room safe, desk, laptop workspace, free WiFi

Room, 1 King Bed, Refrigerator

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
In-room safe
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, free WiFi

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
In-room safe
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, free WiFi

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Property grounds

Sideways Inn

Pool
Hot tub
Breakfast included
Pet-friendly
4.4 out of 5, Excellent, (1390)
The price is AU$223
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Sideways Inn

About the area

Buellton

At Hampton Inn & Suites Buellton/Santa Ynez Valley you'll be within just a 15-minute stroll of Ken Brown Wines and Mendenhall's Museum of Gasoline Pumps & Petroliana. Highlights at this hotel include free daily breakfast, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include coffee/tea in a common area and laundry facilities. Each morning free on-the-go breakfast is offered between 6:00 AM and 10:00 AM. .Sights within a 20-minute walk of this Buellton hotel include Valley Holistic Healing Center and Martellotto Winery.

What's nearby

  • OstrichLand USA - 2 min drive
  • Solvang Brewing Company - 6 min drive
  • Solvang Festival Theater - 6 min drive
  • Old Mission Santa Ines - 7 min drive
  • Solvang Vintage Motorcycle Museum - 7 min drive

Getting around

  • Santa Barbara, CA (SBA-Santa Barbara Municipal) - 40 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Vega Vineyard and Farm - ‬2 min drive
  • ‪Olsen's Danish Village Bakery - ‬6 min drive
  • ‪A J Spurs - ‬18 min walk

About this property

Hampton Inn & Suites Buellton/Santa Ynez Valley

Hotel in Buellton with free breakfast and fitness centre
Hampton Inn & Suites Buellton/Santa Ynez Valley offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Hampton Inn & Suites Buellton/Santa Ynez Valley also features coffee/tea in common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free.
  • 99 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • 1 conference room
Hampton Inn & Suites Buellton/Santa Ynez Valley offers 99 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Buellton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Buellton/Santa Ynez Valley Hotel Buellton
Hampton Inn Buellton/Santa Ynez Valley Hotel
Hampton Inn Buellton/Santa Ynez Valley Buellton
Hampton Inn Buellton/Santa Ynez Valley
Hampton Buelltonta Ynez Valle
Hampton Inn Suites Buellton/Santa Ynez Valley
Hampton Inn Suites Buellton/Santa Ynez Valley CA
Hampton Inn & Suites Buellton/Santa Ynez Valley Hotel
Hampton Inn & Suites Buellton/Santa Ynez Valley Buellton
Hampton Inn & Suites Buellton/Santa Ynez Valley Hotel Buellton

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Buellton/Santa Ynez Valley?

Hampton Inn & Suites Buellton/Santa Ynez Valley offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Buellton/Santa Ynez Valley?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Buellton/Santa Ynez Valley on 6 Jan 2025 start from AU$258.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites Buellton/Santa Ynez Valley?

Yep, Hampton Inn & Suites Buellton/Santa Ynez Valley has a free self car park.

Are there any beaches close to Hampton Inn & Suites Buellton/Santa Ynez Valley?

The closest beach to Hampton Inn & Suites Buellton/Santa Ynez Valley is Gaviota Beach (16.8 km).

Is there a spa on site at Hampton Inn & Suites Buellton/Santa Ynez Valley?

No, there is no spa at this property. Valley Holistic Healing Center is a short 17-minute walk away.

Does Hampton Inn & Suites Buellton/Santa Ynez Valley have a pool?

Hampton Inn & Suites Buellton/Santa Ynez Valley has an outdoor pool.

Does Hampton Inn & Suites Buellton/Santa Ynez Valley serve breakfast?

Yep, our guests give high marks to the free on-the-go breakfast here! Available daily from 6:00 AM to 10:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Hampton Inn & Suites Buellton/Santa Ynez Valley?

No, Hampton Inn & Suites Buellton/Santa Ynez Valley does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn & Suites Buellton/Santa Ynez Valley?

Check-in begins at 3 PM. Check-out time is 11 AM.

Hampton Inn & Suites Buellton/Santa Ynez Valley Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 687 out of 1002 reviews" "
Rating 8 - Good. 213 out of 1002 reviews" "
Rating 6 - Okay. 48 out of 1002 reviews" "
Rating 4 - Poor. 29 out of 1002 reviews" "
Rating 2 - Terrible. 25 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Parantap

Liked: Staff & service, property conditions & facilities
Well maintained good property. Newly built.
Stayed 2 nights in Sep 2024

8/10 Good

Janet

Stayed 1 night in Aug 2024

2/10 Terrible

Penny

Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Stayed 3 nights in Sep 2024

10/10 Excellent

Eileen, Bakersfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth, San Gabriel

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean quite enjoyable the pool area was wonderful and the hot tub was fantastic love it will definitely recommend and go back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to Solvang and surrounding areas.
Stayed 1 night in Aug 2024

8/10 Good

Jacquetta, Eastvale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and I liked the upgraded fixtures. I also enjoyed amenities such the Peloton bike and fire pits.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffery

Stayed 2 nights in Aug 2024

2/10 Terrible

Hector Paz

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Tessa was the absolute worst …. I heard how she helped the person in front of me and I was dreading talking to her … her manner of speaking is not reflective of the Hilton standard… she is rude and condescending when speaking to people and I honestly felt bad for the person in front of me … she literally said that I was not prioritized and that they value their members more so they prioritize them first … and NEWSFLASH I am a member of Hilton honors but she couldn’t see that because I booked through Expedia where I got a better deal … after I mentioned it she didn’t know what to say but how rude to say to any guest that I was not important enough to be helped promptly… worst service I’ve ever received
Stayed 1 night in Sep 2024

2/10 Terrible

Tiffany

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had planned a month in advance to visit this property over Labor Day weekend. We had troubles with flights on the first day of our plan arrival and ended up stuck in the airport for the first night that we were supposed to be at the hotel after being delayed several times. We ended up showing up to the hotel the next morning, only to find out that they had booked our reservation to somebody else, told us that they were at capacity and could not accommodate us and are now refusing to release the funds to us even though they booked with somebody else and got somebody else. After spending over $900 it is very unfortunate that a property with the name as big as this one is unwilling to make it right. Not only was my family put out after traveling for 24 hours to spend time with family , but we had to pay another huge fee to another hotel outside of the city has no other hotel rooms where available in that area. The front desk agent and manager were incredibly rude, dismissive, and non-understanding of our situation and now they are committing highway robbery. I would highly recommend avoiding this property, this chain entirely as they could care less about their customers, and customer service! Never again!
Stayed 3 nights in Aug 2024

8/10 Good

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem we had was with our door not opening when the key flashed green
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeannette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love th services
Stayed 1 night in Sep 2024

10/10 Excellent

Seeyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location for family tour
Stayed 1 night in Aug 2024

10/10 Excellent

Rob

Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooie, heel ruime, propere kamers. Prima ontbijt.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the room with 2 queens and a pull out couch. This room had so much room and the 6 of us never felt crowded. The pool was larger than most hotels and the firepits were a nice touch. The brewery right next to the hotel had amazing food with so many choices (walking distance). The hot breakfast was really good and had different options each day (we were there for 3 nights). I would highly recommend this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway
A very nice facility, only problem we had was we had to wait 45 minutes after check in time,3:00pm for our room to be ready. We would stay there again.
Stayed 2 nights in Aug 2024

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 1 night in Aug 2024

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely clean hotel Huge suites Lovely breakfast defo 5/5
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel! Can’t say enough nice things about the staff and condition of the hotel. Would definitely stay again. Like a small resort.
Stayed 2 nights in Aug 2024

10/10 Excellent

SIMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean quiet hotel. Friendly staff Plenty of parking
Stayed 2 nights in Jul 2024

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rosio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Maria

Travelled with family, Travelled with pets
Disliked: Staff & service
Manger on duty- Tessa- the worst you can deal with, arrogant, self entitlement, doest listened to her supervisor, doesn't listen to the explanation of the customer she has her mind to do her job, worst customer service you can get from her, the general manager- Shawn was the best in term of customer service
Stayed 2 nights in Aug 2024