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Hotel G

3.5 star property
Hotel in Santa Cruz with 24-hour front desk and coffee shop/cafe

Photo gallery for Hotel G

Comfort Room | Private kitchen
Double Room, 1 Queen Bed
Family Studio Suite
Double Room, 1 Queen Bed
Standard Double Room, 1 King Bed | Bathroom

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk
The current price is AU$66
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
Av. Pedro Ribera #750, Santa Cruz, Santa Cruz
  • Las Brisas Shopping Center
    ‪3 min drive‬
  • Santa Cruz Zoo
    ‪3 min drive‬
  • Arenal Park
    ‪5 min drive‬
  • Santa Cruz (SRZ-El Trompillo)
    ‪14 min drive‬

Room options

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

Highlights

Air conditioning
Heating
Mini-fridge
Dining table
LCD TV
Renovated in 2022
Blackout curtains
Down duvet
  • 100 sq m
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Dining table
LCD TV
Renovated in 2022
  • 100 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Queen Beds

Premium bedding, down duvets, minibar, blackout curtains

Family Double Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Mini-fridge
Dining table
LCD TV
Renovated in 2022
Blackout curtains
Down duvet
  • 75 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room

Comfort Room

Comfort Room

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Heating
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Mini-fridge
Dining table
LCD TV
Renovated in 2022
Blackout curtains
Down duvet
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite, 1 King Bed

Deluxe Studio Suite, 1 King Bed

Deluxe Studio Suite, 1 King Bed

Highlights

Air conditioning
Heating
Mini-fridge
Dining table
LCD TV
Renovated in 2022
Blackout curtains
Down duvet
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Highlights

Air conditioning
Heating
Mini-fridge
Dining table
LCD TV
Renovated in 2022
Blackout curtains
Down duvet
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Mini-fridge
Dining table
LCD TV
Renovated in 2022
Blackout curtains
Down duvet
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room

Business Room

Business Room

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Dining table
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Santa Cruz

At Hotel G you'll be 1.8 km (1.1 mi) from Santa Cruz Zoo and 2.2 km (1.3 mi) from Las Brisas Shopping Center. Highlights at this hotel include in-room free WiFi and LCD TVs. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a coffee shop/cafe, coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 3.5-property class Santa Cruz hotel, you'll be 2.6 km (1.6 mi) from Arenal Park and 2.6 km (1.6 mi) from Ethno-folkloric Museum.

What's nearby

  • Las Brisas Shopping Center - 3 min drive
  • Santa Cruz Zoo - 3 min drive
  • Ventura Mall - 6 min drive
  • San Lorenzo Cathedral - 7 min drive
  • Plaza 24 de Septiembre - 7 min drive

Getting around

  • Santa Cruz de la Sierra Station - 13 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 22 min drive

Restaurants

  • ‪Fridolin - ‬11 min walk
  • ‪A Trochi Mochi - ‬14 min walk
  • ‪SBC Los Cusis - ‬8 min walk
  • ‪Pizza Rio - ‬9 min walk
  • ‪El Barista - ‬3 min walk

About this property

Hotel G

Hotel in Santa Cruz with 24-hour front desk and coffee shop/cafe
There's a coffee shop/cafe on site. WiFi is free in public spaces. An airport shuttle (available 24 hours), a shopping centre shuttle and a bus station shuttle are available for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at Hotel G. Free self parking is available. A complete renovation of Hotel G was completed in January 2022.

This 3.5-star Santa Cruz hotel is smoke free.

  • 1 building
  • 39 guestrooms or units
  • 4 levels
  • Built in 2018
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Lift
  • No smoking on site
Hotel G offers 39 air-conditioned accommodations with minibars and free toiletries. Beds feature down duvets and premium bedding. 34-inch LCD televisions come with premium cable channels and Netflix. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 4 for adults and USD 4 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Bicycle storage

Family friendly

  • Dining table
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Doorbell and phone notification
  • Front entrance ramp
  • Lift (152 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (56 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 34-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Dining table
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 4 for adults and from USD 4 for children
  • Airport shuttle fee: USD 13 per vehicle (one-way)
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash and mobile payments. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel G Santa Cruz
Hotel G Hotel
Hotel G Santa Cruz
Hotel G Hotel Santa Cruz

Frequently asked questions

What is the cancellation policy at Hotel G?

Hotel G offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel G?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel G on 23 Feb 2025 start from AU$66.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel G?

Yep, Hotel G has a free self car park.

What makes Hotel G a romantic place to stay?

Romance packages, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel G.

Does Hotel G serve breakfast?

Yep, buffet brekkie is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel G?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel G?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Hotel G Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 43 out of 102 reviews
Rating 8 - Good. 29 out of 102 reviews
Rating 6 - Okay. 12 out of 102 reviews
Rating 4 - Poor. 8 out of 102 reviews
Rating 2 - Terrible. 10 out of 102 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Gustavo

Stayed 2 nights in Nov 2024

4/10 Poor

Gustavo

Disliked: Staff & service, property conditions & facilities, room comfort
Notified lobby of the air conditioner leak all i got was an im sorry
Stayed 1 night in Nov 2024

10/10 Excellent

Karina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente
excelente ubicación, muy cómodo el lugar.
Stayed 3 nights in Nov 2024

10/10 Excellent

FRANKY DUVAN

Stayed 9 nights in Jul 2024

10/10 Excellent

Micaela

Stayed 1 night in Jun 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Amy

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Menetwab

Stayed 1 night in Mar 2024

10/10 Excellent

Gimar Rodrigo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Only down side was the construction being infront of the hotel. But the location is good area.
Stayed 2 nights in Sep 2023

8/10 Good

Juanita

Stayed 2 nights in Jul 2023

6/10 Okay

Nyron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall the property is good but the shower drain pipe drained the water very slowly causing excessive water on the shower floor AND the toilet water tank was not fulling with water so the toilet could not flush, I had to fill water in the garbage can and pour it into the toilet tank to flush the toilet, my stay was for a one night layover, I had to be at the airport very early so this was very inconvenient
Stayed 1 night in Mar 2023

10/10 Excellent

Sebastián

Liked: Staff & service
Stayed 1 night in Feb 2023

4/10 Poor

Evan

Stayed 1 night in Dec 2022

8/10 Good

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very clean. Bed very comfortable. Television was useless because no clear pictures.
Stayed 2 nights in Aug 2022

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal
Stayed one night before returning to airport. Guy at check in was very friendly and spoke perfect English. Large room and shower. Great for the price. Not overly comfy for longer stays as no couch or easy chairs.
Stayed 1 night in May 2022

6/10 Okay

Jeffrey, san antonio

Stayed 4 nights in Dec 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience !! Roaches bed bugs
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me encantó el Hotel, muy limpio todo y tienen rigurosas normas de higiene y de prevencion de Covid-19 como la desinfeccion de zapatos y de cuerpo entero cada vez que se ingresa al hotel, no me gustó que dice tener servicio de planchado y no es asi, (pero me prestaron plancha), pero en general todo bien
Stayed 2 nights in Mar 2021

10/10 Excellent

Mario

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I typically stay at G hotel when travelling to Santa Cruz. It's conveniently located, rooms are good and it has parki g. Prices are competitive.
Stayed 3 nights in Sep 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice new place. Breakfast was skimpy, and the location was not the greatest, but it wasn't bad, either.
Stayed 2 nights in Oct 2019

6/10 Okay

XIAOXIANG

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here several times and the room is always clean and the staff friendly and welcoming,
Stayed 2 nights in Aug 2019