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Jakes

3.5 star property
Family-friendly fun at the beach, with outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jakes

Beach bar
Room (Sweet Lip / Snapper)
Outdoor pool, pool loungers
Honeymoon Suite, Oceanfront (Bungalow)
Room, Ocean View

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
  • Pool
  • Bar
  • Breakfast available
  • Spa
  • Room service

Explore the area

Map
Calabash Bay - Treasure Beach, Treasure Beach, Saint Elizabeth
  • Calabash Bay
    8 min walk
  • Jamaica Beaches
    8 min walk
  • Callabash Bay Beach
    9 min walk

Room options

View all photos for Room (Sweet Lip / Snapper)

Room (Sweet Lip / Snapper)

Room (Sweet Lip / Snapper)

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Fridge
Ceiling fan
2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 Single Bed

View all photos for Deluxe Bungalow, Oceanfront

Deluxe Bungalow, Oceanfront | Terrace/patio

Deluxe Bungalow, Oceanfront

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Fridge
Ceiling fan
Private bathroom
Shower/bath combination
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Terrace/patio

Deluxe Room, Ocean View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Fridge
Ceiling fan
Private bathroom
Shower/bath combination
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cottage, 2 Bedrooms (Calabash Bay)

Beach/ocean view

Cottage, 2 Bedrooms (Calabash Bay)

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Private pool
Air conditioning
Fridge
Ceiling fan
  • Ocean view
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View

Deluxe Room, Garden View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Fridge
Ceiling fan
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Villa, 4 Bedrooms (Seaweed)

Villa, 4 Bedrooms (Seaweed)

Villa, 4 Bedrooms (Seaweed)

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Private pool
Air conditioning
Fridge
Smart TV
  • Ocean view
  • Sleeps 8
  • 3 King Beds and 2 Double Beds

View all photos for Cottage, 3 Bedrooms (Mussels)

Cottage, 3 Bedrooms (Mussels) | Terrace/patio

Cottage, 3 Bedrooms (Mussels)

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Fridge
Ceiling fan
3 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 Single Beds and 2 King Beds

View all photos for Room, Ocean View

Room, Ocean View

Room, Ocean View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Fridge
Ceiling fan
Separate bedroom
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Villa, 4 Bedrooms (Hope House)

Villa, 4 Bedrooms (Hope House) | Beach/ocean view

Villa, 4 Bedrooms (Hope House)

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Fridge
Smart TV
Ceiling fan
  • Ocean view
  • Sleeps 8
  • 2 Single Beds and 2 King Beds

View all photos for Honeymoon Suite, Oceanfront (Bungalow)

Honeymoon Suite, Oceanfront (Bungalow)

Honeymoon Suite, Oceanfront (Bungalow)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Fridge
Ceiling fan
Private bathroom
Shower/bath combination
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Tree House Five-bedroom Luxury Villa

Tree House Five-bedroom Luxury Villa

Tree House Five-bedroom Luxury Villa

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
  • Ocean view
  • Sleeps 10
  • 5 King Beds

View all photos for Seaweed 2-Bedroom Cottage

Seaweed 2-Bedroom Cottage

Seaweed 2-Bedroom Cottage

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Fridge
Smart TV
Ceiling fan
2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Cottage, 3 Bedrooms (Treasure Cot)

Cottage, 3 Bedrooms (Treasure Cot) | Living area

Cottage, 3 Bedrooms (Treasure Cot)

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Fridge
Ceiling fan
3 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 Single Beds, 1 King Bed and 1 Queen Bed

Villa, 3 Bedrooms (Pelican)

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Fridge
Smart TV
Ceiling fan
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Villa, 4 Bedrooms (Calabash Bay)

Villa, 4 Bedrooms (Calabash Bay) | Private pool

Villa, 4 Bedrooms (Calabash Bay)

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Fridge
Smart TV
Ceiling fan
  • Ocean view
  • Sleeps 8
  • 2 Single Beds, 1 Queen Bed and 2 King Beds

View all photos for Cottage, 3 Bedrooms (SeaDragon)

Cottage, 3 Bedrooms (SeaDragon)

Cottage, 3 Bedrooms (SeaDragon)

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Room, Garden View

In-room safe, individually decorated, individually furnished, free WiFi

Room, Garden View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Fridge
Ceiling fan
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Outdoor pool

Beyond Sunset Resort & Villas

Pool
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (153)
The price is AU$305
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Beyond Sunset Resort & Villas

About the area

Treasure Beach

A family-friendly stay in Treasure Beach awaits you at Jakes. You'll be 15.8 km (9.8 mi) from Lovers Leap and 19.3 km (12 mi) from Floyd's Pelican Bar. Highlights at this beachfront resort include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Driftwood Spa can include beachside massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Jakes Country Cuisine, is open for breakfast, lunch and dinner. The resort's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. Plus you'll find free Wi-Fi in public areas, a free manager's reception and laundry facilities. Cooked-to-order breakfast is available daily between 7:30 AM and 11 AM. There's also the convenience of free self parking. .With a stay at this 3.5-property class Treasure Beach resort, you'll be 41.3 km (25.6 mi) from YS Falls.
View more Resorts in Treasure BeachOpens in a new window

What's nearby

  • Calabash Bay - 8 min walk
  • Callabash Bay Beach - 9 min walk
  • Billy Bay Beach - 3 min drive
  • Great Pedro Bluff - 6 min drive
  • Floyd's Pelican Bar - 32 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 150 min drive

Restaurants

  • ‪Jack Sprat Bar - ‬2 min walk
  • ‪Smurf's - ‬12 min walk
  • ‪Eggy's Bar - ‬6 min walk
  • ‪Frenchman's Reef - ‬3 min walk
  • ‪Mellow Yellow - ‬5 min walk

About this property

Jakes

Family-friendly fun at the beach, with outdoor pool
Jakes offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily. Public spaces have free WiFi.

There's an onsite business centre. Spa services, a library, and an arcade/games room are also featured at the family-friendly Jakes. Self parking is free.

This 3.5-star Treasure Beach resort is smoke free.

  • 49 guestrooms or units
  • 2 levels
  • 31 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Manager's reception (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Bar by the pool
Jakes offers 49 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Fridges and coffee/tea makers are provided.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Driftwood Spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11 AM for a fee: USD 12 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Free daily manager's reception

Restaurants on site

  • Jack Sprat
  • Jakes Country Cuisine

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Ropes course
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 16 September and 31 October.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Jakes

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12.00 to 20.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Jake's Treasure Beach
Jake's Hotel Treasure Beach
Jakes Resort Treasure Beach
Jakes Resort
Jakes Treasure Beach
Jakes Resort
Jakes Treasure Beach
Jakes Resort Treasure Beach

Frequently asked questions

What is the cancellation policy at Jakes?

Jakes offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Jakes?

Yep, Jakes has a free self car park.

Are there any beaches close to Jakes?

Yep, Jakes is a short 8-minute walk from Calabash Bay. Fun beach activities include snorkelling and kayaking.

Is there a spa on site at Jakes?

Yep, Driftwood Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Jakes have a pool?

Jakes has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Jakes?

Jakes features a full-service spa, an outdoor pool and 2 restaurants.

What makes Jakes a romantic place to stay?

Couples spa treatments, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Jakes.

Is Jakes family-friendly?

You bet! With amenities such as babysitting services, an arcade and laundry facilities, it's no surprise that Jakes is a hit with families.

Does Jakes serve breakfast?

You bet, cooked-to-order breakfast is available daily from 7:30 AM to 11 AM.

Is there a free airport shuttle available at Jakes?

No, Jakes does not offer an airport shuttle service.

Is there a bar or restaurant at Jakes?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Jakes?

Check-in begins at 3:30 PM. Check-out time is noon.

Are pets allowed at Jakes?

No, pets and service animals are not allowed.

Jakes Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 191 out of 281 reviews" "
Rating 8 - Good. 73 out of 281 reviews" "
Rating 6 - Okay. 12 out of 281 reviews" "
Rating 4 - Poor. 3 out of 281 reviews" "
Rating 2 - Terrible. 2 out of 281 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Oshane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Brianna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff were amazing. They were very responsive and helpful despite being affected by the recent hurricane. Treasure beach and Jake’s is a warm and welcoming community
Stayed 2 nights in Jul 2024

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We’ve been coming to Jakes over the past 15 years, probably 6 stays total. There’s really exceptional staff, Shermaine, one of the managers is amazing and made our stay absolutely beautiful. He really took care of us. We’ve bounced around from their Calabash villa to standard rooms staying over ten days. Love the laid back vibe and the community of Treasure Beach- one of the best spots in Jamaica. The people are lovely and sweet. The food at Jake’s is very good and changes regularly- the smoked marlin dip with fried banana chips was incredible. All their rotating menu items hold their own. This last stay we noticed a slight downgrade on upkeep and bartending staff hospitality. It’s subtle and at first we thought there might be new owners. There’s biting ants around the pool and restaurant and you’d think that’s inconsequential but they’re hateful insects that leave a long maddening itch. All in all it’s an outstanding place and we’ll be back. They got smashed with Hurricane Beryl and with luck they’ll use the opportunity to regain their full luster.
Stayed 1 night in May 2024

10/10 Excellent

Danica, Sacramento

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Candice

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Anehika

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 3 nights in Jun 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
AMAZING place, perfect piece of paradise Staff so friendly and welcoming Food was excellent everything cooked fresh Our ocean front room was so cozy, well equipped, comfortable and quiet We are definitely coming back
Stayed 5 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent was my second trip wish I had spent more time. I highly reccommend
Stayed 2 nights in Jun 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service
Coleen delivered exceptional customer service. Friendly staff, clean room, very spacious and loved the little accent pieces.
Stayed 1 night in May 2024

6/10 Okay

ROY

Liked: Cleanliness, staff & service
Property is quiet and rustic which is good for people looking for quiet time. I would have loved an early morning coffee but the water in the fridge was icy and the coffee maker didn't work. No hot water in bathroom which is big negative. AC works.
Stayed 1 night in May 2024

10/10 Excellent

Valerie Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a gem, absolutely stunning and the staff was amazing.
Stayed 2 nights in May 2024

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jake’s is perhaps the most charming hotel on the island. I am a repeat visitor because the quality of service and sheer beauty of the property are unmatched - you will never experience anything quite like Jake’s anywhere in the world.
Stayed 2 nights in Apr 2024

10/10 Excellent

shaneka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the quiet and tranquility at Jakes. A different experience that I love on the island…home away from home. A great place to write a book or map out projects.
Stayed 2 nights in Apr 2024

10/10 Excellent

Howard G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and relaxing place.
Stayed 4 nights in Feb 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was quaint, but great for relaxation and rejuvenation. The ocean views was amazing and the staff were A1 - extremely helpful, gracious and friendly. I would return and recommend the stay to those who love ampn eco friendly environment.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jon-Sesrie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay for our family.
Stayed 5 nights in Mar 2024

8/10 Good

Shivali

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Nice but disappointing
The staff were very friendly and accommodating. Location is really nice. However the stay wasn’t without issues. The room was nice however it had an ants problem which ended up all over our clothes and us getting bitten. We complained about this multiple times to get resolved and were informed the room had been sprayed however we don’t believe this was the case. Some of the sockets didn’t work however after informing reception this issue was resolved. The pictures are very deceiving as it said there was a private sandy beach however that is next door and open to the public. Spiders had been killed on the walls but not cleaned up. The lighting on the path to the room was bad and hard to see at night. Generally liked the stay but for the price it wasn’t worth it. We did manage to get an incident report created.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Great community. Easy and safe to walk around.
Stayed 1 night in Mar 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jason and his team went above and beyond during our 2 day stay. The resort is just gorgeous. Great food. They arranged transport after our hire car was ran into and were very helpful and sympathetic. Recommend.
Stayed 2 nights in Feb 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful Sanctuary on the South Shores
A charming place to stay for those who just want to relax and forget their worries. Love the quirky artistic touches everywhere.
Stayed 2 nights in Jan 2024

8/10 Good

Rachel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It is the perfect place to retreat. If you like rustic and tranquility; then this is the place for you.
Stayed 1 night in Jan 2024

8/10 Good

Myrtle

Liked: Cleanliness, amenities, property conditions & facilities
I have always loved Jakes.
Stayed 1 night in Jan 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise for my mind and soul
Amazingly relaxing and beautiful. A perfect laid-back and friendly vibe, good simple and fresh food and drinks.
Stayed 7 nights in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT GO TO JAKES
I have traveled extensively around Jamaica and the Caribbean. On a recent trip I made the trek to the south coast to stay at Jakes. I’ve heard mixed things for years so was aware it was a roll of the dice. In the interest of time, I’ll condense my experience. When I arrived I was not greeted, waited to check in. They have no help with luggage so I schleped my bags to the furthest reach of the property to an “ocean view villa”. The only view was of a weedy dirt patch, the patio is furnished with dirty rotten out wood furniture. The room sports only 2 lights with a 10 watt bulb making it necessary to use my phone flashlight to move around and unpack. The WiFi and AC did not work. The mosquitos were comparable to no one I’ve ever been and there are literally zero amenities in room. I stay in Rustic boutique hotels often- Jake’s is not rustic it is a dump. I went to the office to inquire about a coffee maker and possibly another light and was told no one was available to help me. I could check back in the morning. In the morning I had made arrangements to check out 3 days early. The manager was defensive and let me know Jake’s is “rustic”, I reached out to the main property manager for a week as did Hotels.com to persue a refund and after 17 attempts have not had acknowledgment or a call back from Colleen the manager. The room condition was poor but the overall service was unforgivable- especially on an island that has some of the warmest people in the world.
Stayed 4 nights in Jan 2024