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Novotel Santa Cruz De La Sierra

5.0 star property
Luxury hotel connected to the convention centre in Santa Cruz with free breakfast

Photo gallery for Novotel Santa Cruz De La Sierra

Lobby sitting area
Presidential Suite, 1 King Bed
Exterior
Indoor wedding
Presidential Suite, 1 King Bed

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking included
  • Breakfast included
  • Room service
The current price is AU$164
includes taxes & fees
8 Mar - 9 Mar

Explore the area

Map
AV ROCA CORONADO 901, ENTRE TERCER Y CUARTO ANILLO, Santa Cruz
  • Artecampo
    ‪6 min drive‬
  • Sacred Art Museum
    ‪7 min drive‬
  • San Lorenzo Cathedral
    ‪7 min drive‬
  • Santa Cruz (SRZ-El Trompillo)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down duvets, Select Comfort beds, minibar

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • 26 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Twin Room

Premium bedding, down duvets, Select Comfort beds, minibar

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Executive Level

Premium bedding, down duvets, Select Comfort beds, minibar

Superior Room, 1 King Bed, Executive Level

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Premium bedding, down duvets, Select Comfort beds, minibar

Presidential Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Sofa bed
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, Select Comfort beds, minibar

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, down duvets, Select Comfort beds, minibar

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, Select Comfort beds, minibar

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level

Premium bedding, down duvets, Select Comfort beds, minibar

Executive Room, 1 King Bed, Executive Level

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Pool

Marriott Santa Cruz de la Sierra Hotel

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (180)
The price is AU$151
for 1 night
for 1 night
7 Mar - 8 Mar
Marriott Santa Cruz de la Sierra Hotel

About the area

Santa Cruz

At Novotel Santa Cruz De La Sierra, you'll be connected to the convention centre and 3.6 km (2.2 mi) from San Lorenzo Cathedral. Highlights at this luxury hotel include a complimentary breakfast, an outdoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the free kids' club, gym, Hot tub and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a conference centre. There's also the convenience of an airport shuttle. .With a stay at this 5-property class Santa Cruz hotel, you'll be 4 km (2.5 mi) from Plaza 24 de Septiembre and 4 km (2.5 mi) from Ventura Mall.

What's nearby

  • Ventura Mall - 4 min drive
  • Santa Cruz Zoo - 6 min drive
  • San Lorenzo Cathedral - 7 min drive
  • Plaza 24 de Septiembre - 7 min drive
  • Guembe Biocenter - 13 min drive

Getting around

  • Santa Cruz de la Sierra Station - 18 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 34 min drive

Restaurants

  • ‪El Carajo - ‬3 min drive
  • ‪Patio Cervezero - ‬6 min walk
  • ‪Lure Lounge - ‬3 min walk
  • ‪La Olla Tarijeña - ‬5 min walk
  • ‪La Tertulia - ‬3 min drive

About this property

Novotel Santa Cruz De La Sierra

Luxury hotel connected to the convention centre in Santa Cruz with free breakfast
Novotel Santa Cruz De La Sierra offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre, 5 meeting rooms, and coworking spaces. Event space at this hotel measures 4273 square feet (397 square metres) and includes a conference centre. A terrace, a complimentary children's club, and barbecue grills are also featured at the luxury Novotel Santa Cruz De La Sierra. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Santa Cruz hotel is smoke free.

  • 1 building
  • 145 guestrooms or units
  • 19 levels
  • Conference rooms
  • 4273 sq ft of conference space
  • 397 sq. m of conference space
  • Built in 2021
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Novotel Santa Cruz De La Sierra offers 145 accommodations with minibars and a safe. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium cable channels.

Bathrooms include bathrobes and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • SOHO Craft Kitchen & Bar

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Spa tub

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's pool
  • Children's toys
  • Cot (surcharge)
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Conference centre (4,273 square foot of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Day bed
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Computer monitor
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for BOB 70.0 per night.
  • Cots (infant beds) are available for BOB 208.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BOB 140 per person (one-way)
  • Airport shuttle fee per child: BOB 70 (one-way), (up to 10 years old)
  • Crib (infant bed) fee: BOB 208.0 per night
  • Rollaway bed fee: BOB 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Novotel Santa Cruz La Sierra
Novotel Santa Cruz De La Sierra Hotel
Novotel Santa Cruz De La Sierra SANTA CRUZ
Novotel Santa Cruz De La Sierra Hotel SANTA CRUZ

Frequently asked questions

What is the cancellation policy at Novotel Santa Cruz De La Sierra?

Novotel Santa Cruz De La Sierra offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Santa Cruz De La Sierra?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at Novotel Santa Cruz De La Sierra on 8 Mar 2025 start from AU$164.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Santa Cruz De La Sierra?

Yep, Novotel Santa Cruz De La Sierra has a free self car park.

Does Novotel Santa Cruz De La Sierra have a pool?

Novotel Santa Cruz De La Sierra has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8:00 AM to 11:00 PM.

What luxury perks are available at Novotel Santa Cruz De La Sierra?

Novotel Santa Cruz De La Sierra features an outdoor pool, free pool cabanas and 1 hot tub. All guestrooms come with Select Comfort beds, premium bedding and 24-hour room service.

What makes Novotel Santa Cruz De La Sierra a romantic place to stay?

1 hot tub and a lounge bar, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Novotel Santa Cruz De La Sierra.

Is Novotel Santa Cruz De La Sierra family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as art supplies and cots/infant beds in the guestrooms, it's no surprise that Novotel Santa Cruz De La Sierra is a hit with families.

Does Novotel Santa Cruz De La Sierra serve breakfast?

Sure does, complimentary buffet brekkie is offered on weekdays from 6:30 AM to 10:00 AM and weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Novotel Santa Cruz De La Sierra?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Novotel Santa Cruz De La Sierra?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Novotel Santa Cruz De La Sierra?

No, only service animals are allowed.

Novotel Santa Cruz De La Sierra Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 61 out of 84 reviews
Rating 8 - Good. 13 out of 84 reviews
Rating 6 - Okay. 6 out of 84 reviews
Rating 4 - Poor. 2 out of 84 reviews
Rating 2 - Terrible. 2 out of 84 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leonardo, Biscayne Park

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location also very nice staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As an American there are so many things I love about this property - Apple electronics plug directly into the wall without converters or adapters, most of the desk staff speak English, safe water, excellent menu in restaurant and bar with late night availability, lovely breakfast. My only complaint- I stayed here during the feria and it was extremely difficult to get to the hotel in the evenings. Tons of traffic and road closures
Stayed 6 nights in Sep 2024

10/10 Excellent

Majeed

Stayed 5 nights in Sep 2024

10/10 Excellent

SAHDALLAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and beautiful place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Alvio

Liked: Property conditions & facilities
Buen servicio de limpieza
Stayed 4 nights in Aug 2024

10/10 Excellent

Mark, Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel with pleasing design in common areas. Comfortable bed AND pillows, spacious bathroom, and excellent climate control. What really made our stay was the staff. Jose Miguel and bartender, Samuel, were friendly, helpful, and are the reason we would recommend this hotel to friends.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
People very friendly
Stayed 1 night in Jul 2024

8/10 Good

Sangtack, Panama City

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good but i had little doubt that it is really 5 stars level Specially breakfest was poor Anyway not bad, but still it is not the best neither
Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

JUAN CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean, modern and very comfortable. Nice view. The best option for a solo traveler or business trip in Santa Cruz
Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service in restaurant.
Stayed 3 nights in Feb 2024

6/10 Okay

Sandra

Business traveller
Liked: Cleanliness
Disliked: Room comfort
3 star hotel
The air conditioner was off when we arrived and thehotel Was very hot, very small rooms modern but small. Tv not smart
Stayed 2 nights in Feb 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

peng

Stayed 2 nights in Oct 2023

8/10 Good

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel that delivers what it promises
Stayed 2 nights in Oct 2023

4/10 Poor

Edwin

Business traveller
Disliked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and very accomodating staff. The rooms are clean, modern and very comfortable. Would defintely stay there again.
Stayed 3 nights in Aug 2023

10/10 Excellent

Maria Fernanda

Stayed 4 nights in Jul 2023

6/10 Okay

MARTIN

Stayed 1 night in Jul 2023

2/10 Terrible

Jose

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
the room had water leak when it rained, the room was flooded. The attention of the staff leaves much to be desired.
Stayed 3 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
Very nice. Great view frim the room. Very quiet.
Stayed 1 night in Mar 2023

10/10 Excellent

Carla

Stayed 1 night in Feb 2023

10/10 Excellent

Ian, West Malling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent and friendly
Stayed 4 nights in Feb 2023

10/10 Excellent

JUAN CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although at first there was a small misunderstanding at reception, it was quickly resolved later. The hotel is simply magnificent, new facilities, very clean and elegant, the lobby is very nice and the breakfast is very good. I appreciate the cordiality of the staff members, especially Kevin. It is my new option in Santa Cruz definitely.
Stayed 2 nights in Dec 2022