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Santa Cruz Village Hotel

4.0 star property
Family-friendly hotel with fitness centre and spa services
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Santa Cruz Village Hotel

Scooter/moped
Massage
Exterior
Exterior
Property amenity

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • Gym
  • Spa
  • Housekeeping
  • Pool

Explore the area

Map
Rua do Bom Jesus, n°22, Santa Cruz, 9100-152
  • Palmeiras Beach
    4 min walk
  • Machico Beach
    9 min drive
  • Santo da Serra Market
    11 min drive
  • Funchal (FNC-Cristiano Ronaldo)
    3 min drive

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Satellite channels
Desk
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Satellite channels
Desk
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

Santa Cruz

A family-friendly stay in Santa Cruz awaits you at Santa Cruz Village Hotel. You'll be within a 5-minute walk of Palmeiras Beach and 4.8 km (3 mi) from Santo da Serra Golf Club. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Loural, serves local cuisine and is open for breakfast, lunch and dinner. Engenho is the hotel's own lobby lounge. Enjoy the gym and pool loungers as well as access to bike hire. Business amenities include a meeting room, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also limited parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class Santa Cruz hotel include Machico Beach and Ponta da Oliveira.

What's nearby

  • Palmeiras Beach - 4 min walk
  • Machico Beach - 9 min drive
  • Madeira Botanical Garden - 14 min drive
  • Funchal Farmers Market - 16 min drive
  • Palheiro Gardens - 16 min drive

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 3 min drive

Restaurants

  • ‪Cockpit Restaurant Bar - ‬7 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Pizza Hut - ‬7 min drive
  • ‪Alameda - ‬4 min walk
  • ‪Doce Satisfação - Padaria e Pastelaria, Unipessoal - ‬4 min walk

About this property

Santa Cruz Village Hotel

Family-friendly hotel with fitness centre and spa services
Santa Cruz Village Hotel offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. Spa services, a library, and a terrace are also featured at the family-friendly Santa Cruz Village Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Santa Cruz hotel.

  • 1 building
  • 40 guestrooms or units
  • 4 levels
  • Built in 1996
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Santa Cruz Village Hotel offers 40 accommodations with a safe and free toiletries. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include a shower.

This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Engenho
  • Loural

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Books
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 10 per room (one-way)
  • In-room safe fee: EUR 1.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.

Property is also known as

Hotel Santa Catarina Santa Cruz
Santa Catarina Hotel
Santa Catarina Santa Cruz
Santa Cruz Village
Santa Cruz Village Hotel Hotel
Santa Cruz Village Hotel Santa Cruz
Santa Cruz Village Hotel Hotel Santa Cruz

Frequently asked questions

What is the cancellation policy at Santa Cruz Village Hotel?

Santa Cruz Village Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Santa Cruz Village Hotel?

Yep, Santa Cruz Village Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Santa Cruz Village Hotel?

Yep, Santa Cruz Village Hotel is a short 4-minute walk from Palmeiras Beach.

Is there a spa on site at Santa Cruz Village Hotel?

There's no onsite spa, but this property does offer services like massages.

Does Santa Cruz Village Hotel have a pool?

Santa Cruz Village Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Santa Cruz Village Hotel a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Santa Cruz Village Hotel.

Is Santa Cruz Village Hotel family-friendly?

You bet! With amenities such as babysitting services and an arcade, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Santa Cruz Village Hotel is a hit with families.

Is there a free airport shuttle available at Santa Cruz Village Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Santa Cruz Village Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Santa Cruz Village Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Santa Cruz Village Hotel?

No, pets are not allowed.

Santa Cruz Village Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 68 out of 100 reviews" "
Rating 8 - Good. 28 out of 100 reviews" "
Rating 6 - Okay. 4 out of 100 reviews" "
Rating 4 - Poor. 0 out of 100 reviews" "
Rating 2 - Terrible. 0 out of 100 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything from the room to all the staff
Stayed 4 nights in Feb 2024

10/10 Excellent

Rebecca Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weeks stay. Breakfast was large and lots of choice. Staff very friendly and helpful. The hotel was very clean. There was a bus stop one minute away to get to the city or other areas and very efficient and reasonable. They run quite late. there is an express bus to Funchal that misses all the little stops that is worth knowing about as it's only 20 minutes. Pool was clean, although not heated so couldn't utilise it as much as I had hoped to, although I imagine most of the year it's not needed. Great views of the planes too. Would highly recommend.
Stayed 7 nights in Feb 2024

10/10 Excellent

Bjoern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 3 nights in Dec 2023

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Apenas fiquei por tres dias mas adorei. Toda a staff foi adoravel
Stayed 3 nights in Nov 2023

10/10 Excellent

RICHARD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to the local amenities and transport. Hotel was lovely and clean and the hotel library had a beautiful cave with plants. The coffee was awful but there was a nice cafe next door
Stayed 7 nights in Feb 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and Convenient Hotel
Very convenient for the airport, good breakfast. Easy walk into town which was pretty quiet.
Stayed 2 nights in Mar 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the money and very convenient to the airport. Enjoyed the included breakfast too.
Stayed 1 night in Mar 2023

10/10 Excellent

Charlene

Stayed 4 nights in Feb 2023

10/10 Excellent

Marcio

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Kestutis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2022

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and clean, close to airport
Great for an overnight stay near the airport.
Stayed 1 night in Feb 2022

8/10 Good

Megan, Telford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Good location for exploring the island by car.
Stayed 4 nights in Dec 2021

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Really great staff, great location, quite a nice location. They even provided a very-early breakfast for an early flight and took care to receive our luggage after the airline lost it.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in September and the service was faultless however this time it wasn’t as good. This may have been due to Covid or the time of year but the difference was noticeable. It’s still a lovely, friendly hotel however not the 10/10 it was earlier in the year
Stayed 12 nights in Dec 2020

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weather was a pleasant 22/23 degrees at the end which is appreciated at this time of year. Hotel was clean and and staff were very helpful. Hotel is 2 min,s walk to the town and its restaurants and bars which were excellent and very inexpensive.
Stayed 5 nights in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Mário

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable new hotel with great staff
The hotel is very nice ,location is nice,2 mns walking from the ocean and from some great restaurants and coffees.Very near a highway but room/windows have double glass so its really not noisy , it seems to be new and its confortable and very clean , it has for free, for guests use, parking ,pool and gym... The staff was really very welcoming and helpfull ...Good breakfast with quality ingredients and on the check out day and because i had to leave the hotel at 5am the staff had some food prepared so that i could eat before flying .
Stayed 2 nights in Jul 2020

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for just one night. The reception people were very good particularly Sean who was incredibly helpful and even came out to us in the car when leaving to offer help for our journey
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All average...............................................................
Stayed 4 nights in Dec 2019

10/10 Excellent

Mary, Nashville, TN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom was large and clean. It was quiet and very comfortable. We had good parking the basement, and the breakfast (included with our room) was excellent. It included a wide variety of items - fruits, numerous pastries, omelets or eggs cooked to order, etc. We would definitely stay there again.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent throughout our stay made us feel welcomed and gave great advise on where to go for days out.
Stayed 11 nights in Jul 2019