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Mansion Los Guichos

3.0 star property
Suburban hotel with full-service spa and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mansion Los Guichos

Front of property
Outdoor pool, pool loungers
Property grounds
Minibar, in-room safe, free WiFi, bed sheets
42-inch flat-screen TV with cable channels, TV

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
  • Room service
  • Spa
  • Pool
  • Bar
  • Laundry

Explore the area

Map
Santa Cruz Mulua Km 178.5, Santa Cruz Mulua, Retalhuleu, 11007
  • Dino Park
    6 min walk
  • Xocomil Waterpark
    3 min drive
  • Los Guichos
    1 min walk
  • Quetzaltenango (AAZ-Los Altos)
    107 min drive

Room options

View all photos for Standard Double Room

Minibar, in-room safe, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Minibar
Free bottled water
Cable channels
Laptop-compatible safe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Private bathroom
Minibar
Free bottled water
Cable channels
Laptop-compatible safe
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Family Bungalow, 2 Bedrooms

Family Bungalow, 2 Bedrooms

Family Bungalow, 2 Bedrooms

Highlights

Air conditioning
Flat-screen TV
3 bedrooms
Private bathroom
2 bathrooms
Minibar
Free bottled water
Cable channels
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Single Beds

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About the area

Santa Cruz Mulua

At Mansion Los Guichos you'll be 0.5 km (0.3 mi) from Dino Park and 2.9 km (1.8 mi) from Xocomil Waterpark. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include hot stone massages and Swedish massages along with body wraps, body scrubs and mani/pedis. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, sauna, kids' swimming pool and pool loungers. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute drive of this 3-property class Santa Cruz Mulua hotel include Xetulul Theme Park and Parque Arqueológico Takalik Abaj.

What's nearby

  • Dino Park - 6 min walk
  • Xocomil Waterpark - 3 min drive
  • Parque de Aventura Xejuyup - 4 min drive
  • Xetulul Theme Park - 6 min drive
  • Parque Arqueológico Takalik Abaj - 27 min drive

Getting around

  • Retalhuleu (RER) - 23 min drive

Restaurants

  • ‪Papa John’s - ‬8 min drive
  • ‪Carnitas Rosy Retalhuleu - ‬8 min drive
  • ‪Burguer King Retalhuleu - ‬3 min drive
  • ‪Tacobell La Trinidad - ‬9 min drive
  • ‪Café Barista - ‬9 min drive

About this property

Mansion Los Guichos

Suburban hotel with full-service spa and fitness centre
Mansion Los Guichos offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. A children's pool, a fitness centre, and spa services are also featured at Mansion Los Guichos. Free self parking is available.

This 3-star Santa Cruz Mulua hotel is smoke free.

  • 11 guestrooms or units
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mansion Los Guichos offers 11 accommodations with minibars and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Santa Cruz Mulua hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is equipped with a steam room.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Children's pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Laptop-compatible safe
  • Living room

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 7.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 7.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and cash. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

MANSION LOS GUICHOS Hotel Santa Cruz Mulua
MANSION LOS GUICHOS Santa Cruz Mulua
MANSION LOS GUICHOS ta Cruz M
MANSION LOS GUICHOS Hotel
MANSION LOS GUICHOS Santa Cruz Mulua
MANSION LOS GUICHOS Hotel Santa Cruz Mulua

Frequently asked questions

Is parking available at Mansion Los Guichos?

Yep, Mansion Los Guichos has a free self car park.

Is there a spa on site at Mansion Los Guichos?

Yep, there is an onsite spa at Mansion Los Guichos. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Mansion Los Guichos have a pool?

Mansion Los Guichos has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is there a free airport shuttle available at Mansion Los Guichos?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Mansion Los Guichos?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mansion Los Guichos?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Mansion Los Guichos?

No, pets are not allowed.

Mansion Los Guichos Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 24 reviews" "
Rating 8 - Good. 6 out of 24 reviews" "
Rating 6 - Okay. 4 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 4 out of 24 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Edy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They not be responsible if something happens to the car.
Stayed 2 nights in Mar 2024

2/10 Terrible

Luis

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Worst service ever. They don't let you out of the property before 7 AM.
Stayed 1 night in Nov 2023

10/10 Excellent

Meredith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful; had trouble with expedia getting the specific accommodations we wanted but hotel staff changed to better situation once we arrived; comfortable atmosphere; nice pool and patio area; Guatemalan dishes in restaurant were great, other food less so. Very close to the various amusement parks. Overall very pleased and would recommend
Stayed 2 nights in Nov 2023

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and helpful. They assisted us with transportation. Property very clean and well maintained. Beautiful pool. Good location for Xocomil & Xetylul. Would recommend.
Stayed 3 nights in Aug 2023

2/10 Terrible

Julio

Stayed 1 night in Jul 2023

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel rooms we got were clean, good beds and bedding, we got breakfast included for adults which is good and the food was great and affordable children menus, the only thing I didn't like was the shower I hope they can improve it but overall I would still come back and I do recommend it.
Stayed 1 night in Nov 2019

6/10 Okay

WilfredoBatres

Travelled with family
Disliked: Property conditions & facilities
Good location, dirty pool, noisy doors, broken sinks, no hot water
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Beds weee hard and uncomfortable. Inadequate ventilation and air conditioning. Reserved room types were not delivered.
Stayed 1 night in Mar 2019

8/10 Good

Manuel, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay, ample rooms and helpful staff. Beautiful pool and great restaurant service
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great to have the helicopter experience right on site
Stayed 2 nights in May 2018

2/10 Terrible

JOSE , GUATEMALA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DONT HAVE ROOMS, NEED TO FOUND ANOTHER HOTEL!
When we arrive to the hotel, they said to us that they don't have rooms and no information about my itinerary... don't know if Expedia or the hotel was the problem, Have to found another Hotel. In the middle of the night!!! very bad experience..
Stayed 1 night in Jan 2018

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena opcion, lugar seguro
Stayed 1 night in Dec 2023

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Bryan

Stayed 2 nights in Apr 2023

10/10 Excellent

Jonatan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exvrlente todo!!!
Stayed 1 night in Aug 2022

2/10 Terrible

Patricia

Stayed 1 night in Feb 2022

8/10 Good

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen personal
Nos hospedamos en una suite, en general en el hotel incentiva el reciclaje y uso de energía no fósil. El baño es pequeño pero fundió al para lo que se necesita. El personal es atento te ayudan a resolver las necesidades que necesites, en mi caso fue el transporte y requerimientos en la alimentación. Está cerca de parques de Irtra que es genial para Lis niños.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito
Un lugar muy bonito
Stayed 1 night in Dec 2020

8/10 Good

LandyV

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio. Habitaciones limpias y personal agradable
Stayed 2 nights in Jul 2019

6/10 Okay

Hector

Liked: Cleanliness, room comfort
Disliked: Staff & service
Demasiado ruido en el hotel
Stayed 1 night in Mar 2019

6/10 Okay

yesica

Liked: Cleanliness, staff & service
Disliked: Room comfort
En general Bien
Hotel bien ubicado a los parques, para mi gusto demasiadas pequeñas las habitaciones el aire acondicionado está muy mal ubicado, los baños muy pequeños.
Stayed 1 night in Dec 2018

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar para descanso
Muy buena estadía
Stayed 1 night in Jan 2018