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AC Hotel by Marriott Santa Marta

3.5 star property
Beach hotel with a 24-hour business centre and a poolside bar
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for AC Hotel by Marriott Santa Marta

Children's area
Exterior
Room, 2 Double Beds, Non Smoking, Balcony
Property amenity
View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Bar
    Bar
  • Gym
    Gym
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
The price is AU$101
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
CALLE 23 NO. 1C - 79, Santa Marta, 470004
  • Marina Santa Marta
    2 min walk
  • Bahia de Santa Marta
    4 min walk
  • Santa Marta Beach
    4 min walk
  • Santa Marta (SMR-Simon Bolivar)
    31 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hairdryer
Rainfall showerhead
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony

Room, 2 Double Beds, Non Smoking, Balcony

Room, 2 Double Beds, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hairdryer
  • 34 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Sea View (Balcony)

Room, 1 King Bed, Non Smoking, Sea View (Balcony)

Room, 1 King Bed, Non Smoking, Sea View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hairdryer
  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

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Hilton Garden Inn Santa Marta
Pool
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (679)
The price is AU$108
for 1 night
19 Nov - 20 Nov
Hilton Garden Inn Santa Marta

About the area

Santa Marta

At AC Hotel by Marriott Santa Marta you'll be within steps of Marina Santa Marta and Old San Juan de Dios Hospital Museum. Highlights at this beach hotel include a restaurant, an outdoor swimming pool and a poolside bar. .The restaurant, AC Kitchen, serves Spanish cuisine and is open for breakfast, lunch and dinner. AC Lounge is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the gym and kids' swimming pool as well as access to a playground. 1507 square feet (140 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Cooked-to-order breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of limited parking. .Attractions within a 20-minute drive of this 3.5-property class Historic Center hotel include Tayrona National Natural Park and Rodadero Beach.

What's nearby

  • Marina Santa Marta - 2 min walk
  • Bahia de Santa Marta - 4 min walk
  • Santa Marta Beach - 4 min walk
  • Parque de Los Novios - 5 min walk
  • Santa Marta Cathedral - 9 min walk

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 30 min drive

Restaurants

  • ‪Serena Tropical Bistro - ‬3 min walk
  • ‪Restaurant Y Arepas Yiya - ‬3 min walk
  • ‪Donde Chucho - ‬5 min walk
  • ‪Los 7 Mares - ‬3 min walk
  • ‪Cócteles Y Ceviches Emanuel -La Marina - ‬4 min walk

About this property

AC Hotel by Marriott Santa Marta

Beach hotel with a 24-hour business centre and a poolside bar
AC Hotel by Marriott Santa Marta offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1507 square feet (140 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly AC Hotel by Marriott Santa Marta.

This 3.5-star Santa Marta hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 20 levels
  • Conference rooms
  • 1507 sq ft of conference space
  • 140 sq. m of conference space
  • Built in 2018
  • Manager's reception (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
AC Hotel by Marriott Santa Marta offers 112 accommodations with a safe and complimentary bottles of water. LED televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Dutch, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: COP 52,000 for adults and COP 52,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • AC Lounge

Family friendly

  • Children's pool
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,507 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Lift (79 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2018
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately COP 52000 for adults and from COP 52000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

AC Hotel Marriott Santa Marta
AC Marriott Santa Marta
Ac By Marriott Santa Marta
AC Hotel by Marriott Santa Marta Hotel
AC Hotel by Marriott Santa Marta Santa Marta
AC Hotel by Marriott Santa Marta Hotel Santa Marta

Frequently asked questions

What is the cancellation policy at AC Hotel by Marriott Santa Marta?

AC Hotel by Marriott Santa Marta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at AC Hotel by Marriott Santa Marta?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at AC Hotel by Marriott Santa Marta on 1 Dec 2024 start from AU$101.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at AC Hotel by Marriott Santa Marta?

Onsite parking is limited.

Are there any beaches close to AC Hotel by Marriott Santa Marta?

Yep, AC Hotel by Marriott Santa Marta is a short 4-minute walk from Santa Marta Beach.

Does AC Hotel by Marriott Santa Marta have a pool?

AC Hotel by Marriott Santa Marta has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Is AC Hotel by Marriott Santa Marta family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that AC Hotel by Marriott Santa Marta is a hit with families.

Does AC Hotel by Marriott Santa Marta serve breakfast?

You bet, cooked-to-order brekkie is offered daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at AC Hotel by Marriott Santa Marta?

No, AC Hotel by Marriott Santa Marta does not offer an airport shuttle service.

Is there a bar or restaurant at AC Hotel by Marriott Santa Marta?

Yep, they've got a lounge bar and an onsite restaurant that serves Spanish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at AC Hotel by Marriott Santa Marta?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at AC Hotel by Marriott Santa Marta?

No, only service animals are allowed.

AC Hotel by Marriott Santa Marta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 199 out of 347 reviews" "
Rating 8 - Good. 86 out of 347 reviews" "
Rating 6 - Okay. 29 out of 347 reviews" "
Rating 4 - Poor. 17 out of 347 reviews" "
Rating 2 - Terrible. 16 out of 347 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Admin problems
This is a nice hotel with a great location but they have crazy admin struggles..For a start they cannot correctly charge breakfasts on hotels.com. Singles pay double, doubles pay correctly. They cannot even book a room via hotels.com if you choose three people and then try to add breakfasts. I reached out to them to try and resolve this and they just ignored me. We had three families with three people in our group. So we had to pay those breakfasts on arrival. Both mornings breakfast staff told them they didn't have breakfasts included. Would be a way better experience of they didn't make clumsy mistakes like this and actually cared about replying to guests.
Stayed 2 nights in Aug 2024

10/10 Excellent

LUIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 7 nights in Jul 2024

8/10 Good

Francisca

Liked: Cleanliness, staff & service, property conditions & facilities
El personal del hotel es muy amable! La ubicación es muy buena. Solo deben renovar las alfombras de los pasillos y algunos detalles en la habitación.
Stayed 4 nights in Jul 2024

6/10 Okay

mario

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Anthony

Disliked: Amenities
Bathroom was unfinished. Towels were thin and old. Toiletries were subpar. Staff was dismissive and disinterested, even waiving a customer to cut in front of me. Bar staff made me wait 10 minutes for daily refill treatment, even with 3 workers present. Breakfast was terrible. This property and services should be considered Marriott properties. They
Stayed 4 nights in Jul 2024

10/10 Excellent

Yeney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew, Springfield

Stayed 4 nights in Jun 2024

10/10 Excellent

Onixbel

Liked: Cleanliness, staff & service, property conditions & facilities
The AC Marriott was centrally located and the service was impeccable.Great service and will stay here again
Stayed 3 nights in Jun 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Martha E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, the amenities are good and the service was also great. The area was easily accessible from the hotel.
Stayed 6 nights in Jun 2024

10/10 Excellent

Cristian

Stayed 2 nights in Jun 2024

10/10 Excellent

dwane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, amazing staff, very convenient and safe area, hotel is connected to a police station so police are everywhere. Close to everything walking
Stayed 2 nights in May 2024

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel overall, the staff were really friendly and accommodating. I don’t know if it was just at the time but it was really dirty, there was construction near by and sewage must’ve opened up because it smelled terrible nearby outside. But other than that I really liked my stay here also wish they had bigger rooms for the people willing to pay extra
Stayed 9 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
I definitely recommend this place! Its clean, friendly, close to everything. The employees were so nice and helpful.
Stayed 3 nights in Apr 2024

10/10 Excellent

Karem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Amazing hotel. Everyone made our stay enjoyable. Close to main attractions. Good are.
Stayed 3 nights in Mar 2024

10/10 Excellent

Alain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is magical, close to the historical center, Marina and beaches. People working here is amazon, polite and always ready to help you. The parking is inside the building.
Stayed 5 nights in Mar 2024

2/10 Terrible

Djamel

Business traveller
Disliked: Cleanliness, staff & service, amenities
They over charged me and they didn’t even care . Run by very young staffs. Definitely not worth the price at all. Won’t recommend , I did stay to another hotel the next 4 days.
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Mar 2024

8/10 Good

Loreley

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone super friendly. Nice rooms with great AC!
Stayed 1 night in Jan 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Service - Great Location - Good Food!
We are glad we stayed at AC Hotel by Marriott in Santa Marta. The property is clean - service is amazing (more on that) - and the food was excellent. I was reluctant of the food based on the reviews however, my experience was 5 stars. The breakfast buffet and we had room service one night - all excellent. I would like to give Jonathan (Manager on Duty on 1/10/24). We had an issue in our bathroom with what we thought was a leak (turns out it was our own fault). We explained the situation to Jonathan and he presented us many options to make our stay more enjoyable - we took him up on his offer for room service for the night. His approach, empathetic listening, and act of service really summarizes our whole experience during our four night stay. As a result, we also decided to have a pool day and rent a cabana for a special occasion - the service was excellent and the experience was exactly what we had hoped for it to be. The property itself is walking distance to one of many beaches in Santa Marta, it is also close to supermarkets, bar, restaurants, everything you may need during your time in Santa Marta. If you are looking for a modern, clean, centrally located hotel with excellent service, you should consider AC Hotel in Santa Marta.
Stayed 4 nights in Jan 2024

8/10 Good

Alba liliana, mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Location, look and service was great! The view was Majestic. The travel agency on the lobby was very helpful and got us just what we were looking for. Service at breakfast and dinner was terrific and food delicious. The only suggestion is keeping the pool open a bit longer as 7pm feels early to close
Stayed 2 nights in Dec 2023

10/10 Excellent

Cassandra

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and in a great neighbourhood. We were able to walk to the markets, bars, restaurants and the beach. The staff was friendly and the rooms were clean and maintained. I highly recommend staying at the AC!
Stayed 5 nights in Dec 2023