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Mercure Santa Marta Emile

3.5 star property
Beach spa retreat, walking distance from Zazue
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Santa Marta Emile

Sports facility
Bar (on property)
Superior Room, 1 King Bed with Sofa bed | Balcony view
Beach nearby
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Gym
    Gym
The price is AU$113
includes taxes & fees
3 Dec - 4 Dec

Explore the area

Map
Calle 115 No 2 39, Bello Horizonte, Santa Marta, 0
  • Bello Horizonte Beach
    5 min walk
  • Zazue
    8 min walk
  • Nabusimake
    7 min drive
  • Santa Marta (SMR-Simon Bolivar)
    9 min drive

Room options

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Sofa bed
Down duvet
  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Down duvets, minibar, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Sofa bed
Down duvet
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 2 Double Beds

Down duvets, minibar, in-room safe, desk

Superior Twin Room, 2 Double Beds

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Down duvet
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Santa Marta

At Mercure Santa Marta Emile, you'll be 0.7 km (0.4 mi) from Zazue and 8.7 km (5.4 mi) from Rodadero Beach. Highlights at this beach hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include hot stone massages, body scrubs and aromatherapy. The restaurant, Emile Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, steam room, kids' swimming pool and pool loungers. 4306 square feet (400 square metres) of event facilities include conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute drive of this 3.5-property class Santa Marta hotel include Blanca Beach and Santa Marta Beach.

What's nearby

  • Bello Horizonte Beach - 5 min walk - 0.5 km
  • Zazue - 8 min walk - 0.8 km
  • Rodadero Sea Aquarium and Museum - 11 min drive - 10.3 km
  • Rodadero Beach - 16 min drive - 8.7 km
  • Santa Marta Beach - 28 min drive - 13.4 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 9 min drive

Restaurants

  • ‪Subway - ‬6 min drive
  • ‪Cosechas - ‬6 min drive
  • ‪El Patrón - ‬9 min walk
  • ‪Crepes & Waffles - ‬9 min walk
  • ‪Harrys parrilla Y Tragos - ‬10 min walk

About this property

Mercure Santa Marta Emile

Beach spa retreat, walking distance from Zazue
Mercure Santa Marta Emile offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. A children's pool, a fitness centre, and spa services are also featured at the business-friendly Mercure Santa Marta Emile. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Santa Marta hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 17 levels
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Built in 2015
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Mercure Santa Marta Emile offers 140 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature down duvets. 42-inch LED televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; COP 55,000 for adults and COP 45,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Emile Restaurant

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,306 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • 1 building
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate for children ages 4-12. Additional fees per child, per day apply and are collected at the property. There is no breakfast fee for children age 3 and younger.

Access methods

Staffed front desk

Pets

  • Pets: COP 60000 per pet, per night, plus a deposit of COP 200000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 55000 for adults and from COP 45000 for children
  • Pet deposit: COP 200000 per stay
  • Pet fee: COP 60000 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: COP 7000 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Santa Marta Emile Hotel
Mercure Emile Hotel
Mercure Santa Marta Emile
Mercure Emile
Mercure Santa Marta Emile Hotel
Mercure Santa Marta Emile Santa Marta
Mercure Santa Marta Emile Hotel Santa Marta

Frequently asked questions

What is the cancellation policy at Mercure Santa Marta Emile?

Mercure Santa Marta Emile offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Santa Marta Emile?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure Santa Marta Emile on 3 Dec 2024 start from AU$113.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Santa Marta Emile?

Yep, Mercure Santa Marta Emile has a free self car park. Onsite parking is limited.

Are there any beaches close to Mercure Santa Marta Emile?

Yep, Mercure Santa Marta Emile is a short 5-minute walk from Bello Horizonte Beach.

Is there a spa on site at Mercure Santa Marta Emile?

Yep, there is an onsite spa at Mercure Santa Marta Emile. You'll enjoy heaps of services like body scrubs and facials, as well as hot stone massages.

Does Mercure Santa Marta Emile have a pool?

Mercure Santa Marta Emile has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 9:00 AM to 9:00 PM.

What makes Mercure Santa Marta Emile a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Mercure Santa Marta Emile.

Does Mercure Santa Marta Emile serve breakfast?

Sure does, buffet brekkie is served weekdays between 6:00 AM and 10:00 AM and weekends between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Mercure Santa Marta Emile?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Mercure Santa Marta Emile?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Santa Marta Emile?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mercure Santa Marta Emile?

Cats and dogs are welcome at Mercure Santa Marta Emile, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 15 kg per pet.

Mercure Santa Marta Emile Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 404 out of 667 reviews" "
Rating 8 - Good. 186 out of 667 reviews" "
Rating 6 - Okay. 50 out of 667 reviews" "
Rating 4 - Poor. 15 out of 667 reviews" "
Rating 2 - Terrible. 12 out of 667 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jabari

Liked: Cleanliness, amenities, property conditions & facilities
Close to the beach excellent service
Stayed 1 night in Aug 2024

10/10 Excellent

Camille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, really nice rooms and hood amenities. Food was very good also! Would stay there again.
Stayed 8 nights in Aug 2024

10/10 Excellent

Gisela, ROYAL PALM BEACH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and helpful staff, when beyond to help me. Nice location
Stayed 3 nights in Jul 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos gustó la piscina y cercanía a la playa, tienen buenos desayunos y opciones de comida
Stayed 4 nights in Jul 2024

10/10 Excellent

Carolina, Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Everybody was extremely helpful and pleasant. The property was clean and the rooms were comfortable. I highly recommend this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

JAIR A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Victor Hugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a very nice place to visit and enjoy the area
Stayed 2 nights in Jul 2024

10/10 Excellent

Carla

Stayed 6 nights in Jul 2024

6/10 Okay

Juan Camilo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
N/A
Stayed 3 nights in Jul 2024

10/10 Excellent

LINDA KATERIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta muy bien equipado, esta elegantemente decorado, muy agradable. El personal es muy amable y servicial en todas las areas. Las habitaciones tienen camas muy comodas, sin ruido, se puede descansar plácidamente; tienen mini bar y baño amplio con agua caliente, ademas de tetera para preparar cafe y te de cortesia. Nuestra habitación con balcon con vista al mar y a la piscina. Se llega a la playa caminando como dos cuadras unos pocos metros realmente y te recibe en la playa una persona del hotel quien te ubica en parasol y te pone las sillas gratis. La playa esta en general limpia el agua de mar no tanto. Pescan ahí mismo a pocos metros. Hay personas en la playa que no son del hotel que te brindan almuerzo de pescado a 45mil pero no es rico, mejor comer en el hotel o en plaza zazue que esta muy cerca tambien a unos 5-10 minutos caminando, en zazue hay mas variedad de comidas. Cerca esta tambien D1 y Ara para comprar snacks o agua. La comida en el hotel es bien deliciosa y de porción generosa, en cuanto a precios desayuno 49mil buffet eso si Rico, variado y te puedes servir a gusto, platos fuertes entre 45 y 60 mil, comidas rapidas entre 15 y 45 mil. Agua a 8mil y tinto 5mil. La piscina es bastante fria, tiene bastante sombra entonces no se calienta mucho pero es grande y limpia los niños de divierten bastante. En los alrededores no hay nada que hacer hay solo hoteles, las calles estan muy regulares no es para salir a caminar. Muy recomendado para descansar
Stayed 4 nights in Jun 2024

4/10 Poor

Lorie J

Stayed 3 nights in Jun 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Our stay was a good one and the overall experience was good. No complaints and the private chairs and umbrellas at the beach are a good complement.
Stayed 3 nights in Jun 2024

10/10 Excellent

Yoel

Liked: Property conditions & facilities
Great hotel , but the surrounding are not very good the wak to the beach its discousting, lots of mosquitos, the city its not that clean at all, and also be carefull with the scammer
Stayed 5 nights in Jun 2024

6/10 Okay

jessika

Liked: Cleanliness, staff & service, property conditions & facilities
It’s the only Hotel that charge taxes to the foreign people…
Stayed 2 nights in Jun 2024

10/10 Excellent

NITZA

Liked: Cleanliness, staff & service, property conditions & facilities
The personal are very good!!! The restaurant are excellent!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Gloria, Clifton

Stayed 6 nights in May 2024

10/10 Excellent

miguel a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel just not a lot of things to do near by a little too quiet but if that's your thing then this is the place for you
Stayed 3 nights in May 2024

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the beach.
Stayed 3 nights in Apr 2024

10/10 Excellent

Aramis

Stayed 1 night in May 2024

10/10 Excellent

Johnny Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and very accommodating. Lots of things to do and only a three minute walk to the beach. When we return to Santa Marta, we will stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Affordable Luxury Hotel
My stay was great! The people were super nice and accommodating. The $10 breakfast is totally worth it. I also tried the gym and they have some decent equipment and the pool is also nice. It's a really short walk from the beach which is very convenience. No complaints at all.
Stayed 6 nights in May 2024

8/10 Good

JORGE ALBERTO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Pros: Clean, delicious breakfast, close to a mall and restaurants, walking distance from beach, amazing swimming pool, pretty good fitness center. Cons: Beach amenities. There are no beds, only chairs. The tents aren’t permanent, they must be disassembled daily. It is supposed to be around 17:00, but the staff starts around 16:30 to bother you with the process. They want to do it as early as possible and go away.
Stayed 4 nights in Apr 2024

10/10 Excellent

Lawrence

Stayed 2 nights in Apr 2024

10/10 Excellent

Jeison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Cesar Camilo

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
El check in es muy tarde, la habitación tenía dos cucarachas y estaba supuestamente “recién arreglada” nos dijeron que nos daban un agua de cortesía y nunca llegó, pedimos una acomodación extra (paga) y no recibimos toalla ni almohada/cobijas. El desayuno es muy bueno, calificación honesta 2/5
Stayed 3 nights in Apr 2024