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AQUA Hotel Onabrava & Spa

4.5 star property
Luxury hotel connected to the convention centre in Santa Susanna with 2 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for AQUA Hotel Onabrava & Spa

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Front of property
Design Triple Room (3 Adults)
Lobby lounge
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Parking available
    Parking available
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
Carrer Pla de la Torre, 12, Santa Susanna, 08398
  • Santa Susanna Beach
    5 min walk
  • Les Dunes Beach
    5 min walk
  • Les Caletes Beach
    7 min walk
  • Gerona (GRO-Costa Brava)
    35 min drive

Room options

View all photos for Premium Double Room Single Use, Pool View

View from room

Premium Double Room Single Use, Pool View

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Day bed
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Premium Triple Room, Pool View ( 3 adults)

View from room

Premium Triple Room, Pool View ( 3 adults)

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Sofa bed - double
Day bed
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Premium Triple Room, Pool View (2 Adults and 1 Child)

View from room

Premium Triple Room, Pool View (2 Adults and 1 Child)

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Sofa bed - double
Day bed
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Design Quadruple Room (4 Adults)

Minibar, in-room safe, desk, blackout curtains

Design Quadruple Room (4 Adults)

Highlights

Furnished lanai
Soundproofed
Air conditioning
Flat-screen TV
Day bed
Blackout curtains
Private bathroom
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 2 Queen Beds

View all photos for Junior Suite (2 Adults and 1 Child)

View from room

Junior Suite (2 Adults and 1 Child)

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed
Premium bedding
  • 33 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Design Quadruple Room (3 Adults and 1 Child)

Minibar, in-room safe, desk, blackout curtains

Design Quadruple Room (3 Adults and 1 Child)

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Day bed
Blackout curtains
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 2 Queen Beds

View all photos for Design Quadruple Room (2 Adults and 2 Childrens)

Minibar, in-room safe, desk, blackout curtains

Design Quadruple Room (2 Adults and 2 Childrens)

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Day bed
Blackout curtains
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 2 Queen Beds

View all photos for Junior Suite (Triple)

View from room

Junior Suite (Triple)

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed
Premium bedding
  • 33 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (double)

View from room

Junior Suite (double)

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
  • 33 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Design Double Room Single Use

Minibar, in-room safe, desk, blackout curtains

Design Double Room Single Use

Highlights

Furnished lanai
Soundproofed
Air conditioning
Flat-screen TV
Day bed
Blackout curtains
Private bathroom
Hairdryer
  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Premium Room, Pool View

View from room

Premium Room, Pool View

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Day bed
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Design Triple Room (3 Adults)

Minibar, in-room safe, desk, blackout curtains

Design Triple Room (3 Adults)

Highlights

Furnished lanai
Soundproofed
Air conditioning
Flat-screen TV
Day bed
Blackout curtains
Private bathroom
Hairdryer
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Design Triple Room (2 Adults and 1 Child)

Minibar, in-room safe, desk, blackout curtains

Design Triple Room (2 Adults and 1 Child)

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Day bed
Blackout curtains
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Design Double Room

Minibar, in-room safe, desk, blackout curtains

Design Double Room

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Day bed
Blackout curtains
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About the area

Santa Susanna

You'll be connected to the convention centre at AQUA Hotel Onabrava & Spa, and within a 20-minute stroll of popular places like Santa Susanna Beach and Pineda de Mar Beach. Highlights at this luxury hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages, detox wraps and body wraps along with access to the hot springs/mineral springs and sauna. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, free kids' club, gym and Turkish bath/hammam. 7 meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Each morning buffet breakfast is served between 8:00 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .In proximity to this 4.5-property class Santa Susanna hotel you'll find Lloret de Mar Beach.

What's nearby

  • Santa Susanna Beach - 5 min walk
  • Levante Beach - 19 min walk
  • Pineda de Mar Beach - 19 min walk
  • Malgrat de Mar Beach - 12 min drive
  • Calella Beach - 17 min drive

Getting around

  • Santa Susanna Station - 3 min walk
  • Barcelona El Prat Airport (BCN) - 70 min drive

Restaurants

  • ‪Aloha - ‬11 min walk
  • ‪Kings Grand Café, Santa Susanna - ‬13 min walk
  • ‪Kalima Beach Club - ‬12 min walk
  • ‪Beertual Internacional - ‬4 min drive
  • ‪Restaurante la Maduixa - ‬4 min drive

About this property

AQUA Hotel Onabrava & Spa

Luxury hotel connected to the convention centre in Santa Susanna with 2 restaurants
AQUA Hotel Onabrava & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 7 meeting rooms. A children's pool, a health club, and a hot tub are also featured at the luxury AQUA Hotel Onabrava & Spa. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4.5-star Santa Susanna hotel is smoke free.

  • 1 building
  • 350 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
AQUA Hotel Onabrava & Spa offers 350 accommodations with minibars and a safe. Rooms open to furnished lanais. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Catalan, Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 8 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 15 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 6 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 2 November and 9 February.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • Airport shuttle fee: EUR 26 per person (one way)
  • Self-parking fee: EUR 15 per day (in/out privileges)
  • Nearby parking fee: EUR 8 per day (66 ft away)
  • In-room safe fee: EUR 4 per day
  • Facilities fee: EUR 10 per person, per day and includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number HB-004093

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Aqua Hotel Onabrava
Aqua Hotel Onabrava Santa Susanna
Aqua Onabrava
Aqua Onabrava Hotel
Aqua Onabrava Santa Susanna
Hotel Aqua Onabrava
Hotel Onabrava
Onabrava
Aqua Hotel Santa Susana
Hotel Aqua Onabrava
Aqua Hotel Onabrava
Aqua Hotel Onabrava Spa
Aqua Onabrava & Santa Susanna
Aqua Hotel Onabrava & Spa Hotel
Aqua Hotel Onabrava & Spa Santa Susanna
Aqua Hotel Onabrava & Spa Hotel Santa Susanna

Frequently asked questions

What is the cancellation policy at AQUA Hotel Onabrava & Spa?

AQUA Hotel Onabrava & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at AQUA Hotel Onabrava & Spa?

Yep, AQUA Hotel Onabrava & Spa has a self car park with in/out privileges for EUR 15 per day.

Are there any beaches close to AQUA Hotel Onabrava & Spa?

Yep, AQUA Hotel Onabrava & Spa is a short 5-minute walk from Santa Susanna Beach. Fun beach activities include scuba diving and windsurfing. You can also find boat tours.

Is there a spa on site at AQUA Hotel Onabrava & Spa?

Yep, there is an onsite spa at AQUA Hotel Onabrava & Spa. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs.

Does AQUA Hotel Onabrava & Spa have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at AQUA Hotel Onabrava & Spa?

AQUA Hotel Onabrava & Spa features a full-service spa, a health club and an outdoor pool.

What makes AQUA Hotel Onabrava & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as private lanais and massage services available in the guestrooms, help set the scene for a romantic weekend at AQUA Hotel Onabrava & Spa.

Is AQUA Hotel Onabrava & Spa family-friendly?

You bet! With amenities such as a free children's club, a children's pool and children's meals, it's no surprise that AQUA Hotel Onabrava & Spa is a hit with families.

Does AQUA Hotel Onabrava & Spa serve breakfast?

Yep, buffet brekkie is available daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at AQUA Hotel Onabrava & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at AQUA Hotel Onabrava & Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at AQUA Hotel Onabrava & Spa?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at AQUA Hotel Onabrava & Spa?

No, only service animals are allowed.

AQUA Hotel Onabrava & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 427 out of 882 reviews" "
Rating 8 - Good. 351 out of 882 reviews" "
Rating 6 - Okay. 86 out of 882 reviews" "
Rating 4 - Poor. 11 out of 882 reviews" "
Rating 2 - Terrible. 7 out of 882 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

MOJGAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall, quiet hotel and nice staff. Very close to the train station. We got a full board, which included free food for breakfast, lunch, and dinner. However, drinks including water, were not included for lunch and dinner, which we found disappointing especially that water required a fee. Breakfast however had a good selection of free coffee, tea, juices, and water.
Stayed 7 nights in Jun 2024

6/10 Okay

Kaylea

Travelled with family
Liked: Cleanliness, property conditions & facilities
No AC even though the room got incredibly hot, had to leave window open all night and day but it was still very warm. Maids only came once in 6 days, took dirty towels and never brought clean ones back. Pool area was very nice, staff was friendly and overall a comfortable stay.
Stayed 6 nights in May 2024

10/10 Excellent

William, Garden Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, clean, modern room.
Stayed 4 nights in Apr 2024

6/10 Okay

Russell

Stayed 2 nights in Apr 2024

6/10 Okay

Shawn, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not sure why this is 4 star and not 3 star... Everything was fine but very average. No extras, food was adequate, not great, staff are nice but don't exactly go the extra mile. It was all fine but I'd probably try a different 4 star next time.
Stayed 8 nights in Mar 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent hotel Food excellent Would highly recommend this hotel I intend to stay there again many times thank you
Stayed 4 nights in Mar 2024

8/10 Good

Nadin, Auburn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Okay for short offseason vacation. Too bad they don’t keep outdoors pool warm
Stayed 2 nights in Mar 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2024

8/10 Good

Nadin, Auburn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We stayed in March which is obviously offseason. Not even third of hotels on Riviera are open. Credits to AQUA Hotels for being open. Our stay was pleasant. Room on the 4th floor was nice and had a balcony facing beach sideways. I imagine during months of July-August with all nearby hotels open - area gets busy. Not sure this would be my first choice during summer months. I guess it would depend on rate competitiveness. If you hate paying 8 Euros per day for hotel parking, you can park for free on the street between hotel and beach. We did not use train, but station near hotel makes it really easy to visit surrounding area (including Barcelona). Breakfast in hotel was very good. Did not have a chance to see any "entertainment program" in hotel. Star time of 22:00 (10 PM) is quite ridiculous in my opinion. And if I may suggest to management of hotel to somehow regulates noise in the pool area, after midnight. People hanging around have no awareness or sense that guests in rooms are sleeping.
Stayed 1 night in Mar 2024

10/10 Excellent

Jevgenij

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommended
recommended. great service and location
Stayed 4 nights in Mar 2024

10/10 Excellent

Darlintina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, breakfast was fantastic and dinner
Stayed 2 nights in Feb 2024

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another excellent visit
This is a lovely hotel. It is very clean with great facilities. The staff are most helpful and the entertainment is excellent. The rooms are very comfortable and the food excellent with a huge choice at every meal. We always choose to stay here when visiting the area because we consider it to be the best in Santa Susanna.
Stayed 3 nights in Oct 2023

10/10 Excellent

Agne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a very active holidays in France in August we were looking for a short, lazy break in October. Hotel Aqua Onabrava & Spa was a perfect choice - we really enjoyed our stay. The hotel is very clean, pools area very tidy, rooms spacious and quite modern, all staff friendly and helpful. Food was very good. For the 5 days we stayed - we had breakfast, lunch and dinner - every day good selection of food and desserts. Kids really enjoyed the pick and mix sweets after meals. Me and my husband went to SPA twice over our stay and had a really nice relaxing time there, SPA wasn't overcrowded which was a big bonus. We really liked the location - beach is 5 minutes walk and its also very very clean, water amazingly clear. Over all - a great holiday in the great hotel 😊
Stayed 5 nights in Oct 2023

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay in Santa Susanna
This is a great hotel with a nice pool and good breakfast
Stayed 3 nights in Sep 2023

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach and bordwalk
Stayed 1 night in May 2023

8/10 Good

Josie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff 5stars Very clean
Stayed 7 nights in Feb 2023

8/10 Good

Rohan Michael, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly and helpful staff. Despite the language barrier, staff at the buffet were very helpful re our daughter's allergy. Poolside activities were fun. Great hotel for families, as there were lots of cute babies and toddlers running around.
Stayed 7 nights in Aug 2022

10/10 Excellent

Isaiah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you it was a nice and pleasant stay
Stayed 4 nights in Jul 2022

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spain
The food although plenty of choice was not as good as previous years and when we booked there was no mention that the parking was chargeable at 7 euro a day
Stayed 7 nights in May 2022

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio de la señora que me ayudó al registro, súper amable y muy agradable! Saludos desde Canada y México!
Stayed 6 nights in Feb 2020

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Amazing stay. Great food. We were in Barcelona for a tournament (U-12) and were playing games around Santa Susanna, Arenys de Munt and Lloret de Mar... Excellent hotel, excellent service especially from the lady at the front Rafaelle... Buffet was always full with a variety of different food everyday.
Stayed 5 nights in Feb 2020

6/10 Okay

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite good but some little bits not so
It was alright the hotel was very clean, modern and food decent and well presented with plenty to choose from. Hotel staff friendly and helpful. Only things it fell down on are the fact the hotel was mostly Russians it didn’t really suggest who the majority of hotel was booked by but it is mostly Russian. Also the surrounding area in Santa Susana is very unclean, dirty beaches, litter and generally not very nice place although they said people were friendly enough and no problems at all. Lots of construction work going on which is actually good to see as atleast they are trying. I can imagine a lot of it is much better in summer months. Good easy rail link info Barcelona and I was visit g formula one pre season testing so got train to Barcelona then another at el clot to Montmelo which took about 1:30 and trains rub regularly back and easy to purchase.
Stayed 4 nights in Feb 2020

4/10 Poor

Avron, Toulouse

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Staff weren’t very happy - when we would smile we were greeted with a straight face. We had a room next to the elevator (room 110). It was quite noisy. Some sort of red substance came out of the shower head on the first use. The room was very humid and we would wake up with condensation on the windows. The gym was very old - no one cleaned the equipment, there was rust on the barbells. The spa wasn’t very hygienic - there was lots of skin like residue in the steam room. I don’t understand why you charge for the spa and gym - especially when it isn’t very good. The food didn’t accommodate those who were vegetarian, vegan or only ate halal or kosher. Pretty much the same menus every day. There was a man in the kitchen who was very nice and he made us a vegetarian pizza - by far the nicest member of staff. There was no coffee maker in the rooms - nothing in the mini fridge. We previously stayed at the Summus Hotel and Spa in Pineda Del La Mer - it was much better in my honest opinion.
Stayed 5 nights in Feb 2020