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Sercotel El Balcón de la Bahía

3.0 star property
Hotel with a seasonal outdoor pool, a quick walk to Paseo de Pereda
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sercotel El Balcón de la Bahía

Front of property
Premium Suite
Deluxe Room, Sea View | Beach/ocean view
Front of property
Reception hall

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Pool
  • Air conditioning
  • Housekeeping
  • Free WiFi
The price is AU$103
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
Paseo Menéndez Pelayo 44, Santander, Cantabria, 39006
  • Plaza de Canadio
    8 min walk
  • Moondog
    3 min walk
  • Santander Bus Station
    19 min walk
  • Santander (SDR)
    15 min drive

Room options

View all photos for Deluxe Double or Twin Room, Terrace

Down duvets, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Mini-fridge
LED TV
Renovated in 2022
Down duvet
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room

Down duvets, in-room safe, desk, laptop workspace

Deluxe Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LED TV
Renovated in 2022
Down duvet
Blackout curtains
  • 18 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Suite

Premium Suite

Premium Suite

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LED TV
Renovated in 2022
Blackout curtains
Down duvet
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Double or Twin Room

Down duvets, in-room safe, desk, laptop workspace

Premier Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LED TV
Renovated in 2022
Down duvet
Blackout curtains
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Suite

Down duvets, in-room safe, desk, laptop workspace

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LED TV
Renovated in 2022
Blackout curtains
Down duvet
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LED TV
Renovated in 2022
Down duvet
Blackout curtains
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Sea View

Down duvets, in-room safe, desk, laptop workspace

Deluxe Room, Sea View

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Mini-fridge
LED TV
Renovated in 2022
Down duvet
  • 18 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Business Suite

Business Suite

Business Suite

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LED TV
Renovated in 2022
Blackout curtains
Down duvet
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Santander

Sercotel El Balcón de la Bahía puts you in the heart of Santander, within just a 10-minute stroll of Paseo de Pereda and Chico Port. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .Enjoy the seasonal outdoor swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a terrace and a garden. There's also self parking, along with the convenience of a beach shuttle. .Places within a 15-minute walk of this 3-property class Santander hotel include Palace of Festivals of Cantabria and Centro Botín.

What's nearby

  • Centro Botín - 14 min walk
  • Gran Casino del Sardinero - 17 min walk
  • Santander Ferry Terminal - 18 min walk
  • El Sardinero Beach - 5 min drive
  • Palacio de la Magdalena - 8 min drive

Getting around

  • Santander (YJL-Santander Train Station) - 7 min drive
  • Santander (SDR) - 15 min drive

Restaurants

  • ‪Del Puerto - ‬6 min walk
  • ‪La Bombi - ‬4 min walk
  • ‪Sakura - ‬4 min walk
  • ‪Taj Mahal Restaurante - ‬5 min walk
  • ‪Moondog - ‬3 min walk

About this property

Sercotel El Balcón de la Bahía

Hotel with a seasonal outdoor pool, a quick walk to Paseo de Pereda
As a guest of Sercotel El Balcón de la Bahía, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Sercotel El Balcón de la Bahía also features a garden, express check-in, and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Sercotel El Balcón de la Bahía was completed in September 2022.

This 3-star Santander hotel is smoke free.

  • 20 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1850
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Lift
  • No smoking on site
Sercotel El Balcón de la Bahía offers 20 air-conditioned accommodations with espresso makers and a safe. Beds feature down duvets. 40-inch LED televisions come with digital channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Santander hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, uncovered parking on site (EUR 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (90 centimetre high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1850
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, debit cards, cash and mobile payments.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 24 March and close on 31 October.
  • Pool access available from 10:30 AM to 8:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Sercotel El Balcón de la Bahía?

Sercotel El Balcón de la Bahía offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sercotel El Balcón de la Bahía?

As of 12 Dec 2024, prices found for a 1-night stay for 2 adults at Sercotel El Balcón de la Bahía on 12 Jan 2025 start from AU$102.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sercotel El Balcón de la Bahía?

Yep, Sercotel El Balcón de la Bahía has a secured uncovered self car park for EUR 15 per night. Onsite parking is limited.

Are there any beaches close to Sercotel El Balcón de la Bahía?

Yep, Sercotel El Balcón de la Bahía is a short 19-minute walk from Los Peligros Beach.

Does Sercotel El Balcón de la Bahía have a pool?

Sercotel El Balcón de la Bahía has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:30 AM to 8:30 PM (Seasonal outdoor pool open from March 24 to October 31).

Is there a free airport shuttle available at Sercotel El Balcón de la Bahía?

No, Sercotel El Balcón de la Bahía does not offer an airport shuttle service.

What time are check-in & check-out at Sercotel El Balcón de la Bahía?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sercotel El Balcón de la Bahía?

No, pets are not allowed.

Sercotel El Balcón de la Bahía Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 53 out of 80 reviews" "
Rating 8 - Good. 18 out of 80 reviews" "
Rating 6 - Okay. 4 out of 80 reviews" "
Rating 4 - Poor. 3 out of 80 reviews" "
Rating 2 - Terrible. 2 out of 80 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Myrna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t enjoy our stay for two major reasons. We didn’t sleep well because the room was too hot for our liking. The thermostat was set to 23C (73F) and couldn’t be controlled from the room. We live in the San Francisco Bay Area where nights cool to the high 50s to low 60s except on rare occasions. So when we stay at hotels, 18 or 19C is what’s comfortable for sleeping. The second reason we didn’t like it is that there was a little too much fragrance in the room, to our taste anyway. It felt like we were in a gift shop of scents. And the lotion was way too sickeningly sweet. What’s good is that it’s a cute hotel, staff we met were absolutely lovely…location is awesome.
Stayed 1 night in Sep 2024

10/10 Excellent

timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and hospitality
Stayed 1 night in Sep 2024

2/10 Terrible

Eli

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, not far from main harbour front, bus connections and train station. A small hotel so the reception is not manned 24 hrs, but there is an emergency mobile nos to call. We had to use this when our taxi did not turn up for our airport transfer before 8am. Staff were really friendly, complimentary water coffee and cakes were very much appreciated to get us going in the. morning before venturing out for a proper breakfast. Our rooms were on the ground floor, which we did not like very much as they opened out into the reception area. But it was a quiet hotel with minimal noise so not really a big issue. Would definately recommend and would use again if we are back in Santander.
Stayed 5 nights in May 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a quiet street - a short walk away from main areas
Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The hotel was perfectly located the staff very helpful and friendly and the room was perfect
Stayed 4 nights in Jun 2024

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel in a great location. The staff at reception were incredible and their service really made our stay. The room was comfortable and a good size. The pool is deeper than it looks and was a nice touch.
Stayed 1 night in Jul 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
Beautifully kept small hotel, very close to old town . Nice staff. Room we had booked was fine but bed was too small, so we upgraded to a suite with a balcony and direct access to garden, which was excellent value for money. Parking quite restricted but fine with assistance
Stayed 3 nights in Jun 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

William

Travelled with partner
Staff are incredibly friendly and helpful. Lovely touch on both arrival ( glass of cava) and departure (small gift). Location is good for walking to central areas. Rooms very clean and modern. Only downside is parking which is very tight and there are only half a dozen spaces ( hotel is small probably no more than 15 rooms total so presumably sufficient). We would definitely stay there again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 5 minutes walk from the seafront, shops, restaurants and public transport. Knowledgeable, friendly, helpful and polite staff. Modern decor and lovely relaxing back yard with a plunge pool with lovely flora.
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique style hotel in Santander
Lovely boutique style hotel in a nice residential area of the city. Spotlessly clean room, well equipped (TV, fridge, coffee maker, shower gel, pool towels) and each day alongside complementary water and coffee pods, a gift was left in our room to enable us to sample some regional food delicacies. All the staff were courteous, friendly and knowledgeable… nothing was too much trouble. This is a gem of a hotel!
Stayed 3 nights in May 2024

10/10 Excellent

Kane

Stayed 2 nights in May 2024

10/10 Excellent

JUAN

Stayed 2 nights in Apr 2024

10/10 Excellent

JUAN

Stayed 1 night in Apr 2024

8/10 Good

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable hotel for a one night's stay. It's a very small hotel without reception past 9pm. Everything was great with the room and I really appreciated the water and snacks available without charge. The only thing I found strange was that they were reluctant to let me in at any point before 3pm, I was waiting in the lobby at 230 and it seemed that only once the clock struck 3 would I be allowed in. I had an activity that afternoon and wasn't able to get in for the first time till 8. If they had better communicated why it was unavailable I would have understood but it seemed to me that they were on a power trip.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem
To anyone that is looking for a place to stay in Santander then this is the place for you. From start to finish this hotel offered everything we could need to make it a perfect stay. From entering the hotel and the checking in process, to the recommendations on what to do, where to go and what to eat, to checking out everything was faultless and we feel very looked after during our whole stay. The rooms have everything that you may need to make a very comfortable stay. The rooms have a fridge to store food and drink, a coffee machine with pods provided daily. Complimentary fruit and pastries after each room clean and every small detail looked after. Words can't give the hotel enough credit for the service they provide and how they made us feel during our holiday and made everything so faultless. A huge credit needs to go to all the staff, the front of house staff for making you feel welcome and looked after all the way through, the cleaning staff for doing an amazing job at cleaning the rooms. This is one trip we will be making again and this hotel will be the first one we look at booking. Thank you again for an amazing stay!
Stayed 3 nights in Feb 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful in telling us about the area or booking a table or telling the (pre-arranged) taxi driver where to find us! Walkable from many good eating places - we liked Sukura and the Pizza place just down the street. Very quiet and nice rooms.
Stayed 3 nights in Aug 2022

10/10 Excellent

Juliette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful, room was nice and the view over the Bahia fantastic
Stayed 3 nights in Jul 2022

10/10 Excellent

Gaye Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at the front desk (Isabel & George especially) were very helpful in all things. They were eager to help and had plenty of suggestions for places to eat and things to see. I can't wait to stay here again!
Stayed 2 nights in Jun 2022

10/10 Excellent

Chris

Stayed 1 night in May 2022