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BLUESEA Lagos de Cesar

4.0 star property
Family-friendly hotel with free breakfast and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for BLUESEA Lagos de Cesar

View from property
Property entrance
Gastropub, poolside views
TV
Gastropub, poolside views

Reviews

7.2 out of 10

Good

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast included
  • Pool
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle de Jose Gonzalez Gonzalez, s/n, Puerto de Santiago, Santiago del Teide, Tenerife, 38683
  • Arena Beach
    7 min walk
  • Playa Chica
    7 min walk
  • El Varadero
    11 min walk
  • Tenerife (TFS-Tenerife South)
    40 min drive

Room options

View all photos for Junior Suite (2 or 3 Adults)

In-room safe, free WiFi

Junior Suite (2 or 3 Adults)

Highlights

Balcony
Air conditioning
TV
Private bathroom
Hairdryer
Satellite channels
In-room safe
Wardrobe
  • 49 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite (2 Adults + 1 Child)

In-room safe, free WiFi

Junior Suite (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Private bathroom
Hairdryer
Satellite channels
  • 49 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite Pool View (2 adults + 1 child)

In-room safe, free WiFi

Junior Suite Pool View (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Private bathroom
Hairdryer
Satellite channels
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite Sea View (2 or 3 adults)

In-room safe, free WiFi

Junior Suite Sea View (2 or 3 adults)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite (2 Adults + 2 Children)

In-room safe, free WiFi

Junior Suite (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Sofa bed - double
Private bathroom
Hairdryer
Satellite channels
  • 49 sq m
  • Sleeps 4
  • 2 Single Beds OR 1 Double Sofa Bed

View all photos for Junior Suite Sea View (2 adults + 1 child)

In-room safe, free WiFi

Junior Suite Sea View (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Private bathroom
Hairdryer
Satellite channels
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite Sea View (2 adults + 2 children)

In-room safe, free WiFi

Junior Suite Sea View (2 adults + 2 children)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 2 Single Beds OR 1 Double Sofa Bed

View all photos for Junior Suite (Single Use)

In-room safe, free WiFi

Junior Suite (Single Use)

Highlights

Balcony
Air conditioning
TV
Private bathroom
Hairdryer
Satellite channels
In-room safe
Wardrobe
  • 49 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Junior Suite (3 Adults + 1 Child)

In-room safe, free WiFi

Junior Suite (3 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Sofa bed - double
Private bathroom
Hairdryer
Satellite channels
  • 49 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite Pool View (3 adults + 1 child)

In-room safe, free WiFi

Junior Suite Pool View (3 adults + 1 child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite Pool View (2 adults + 2 children)

In-room safe, free WiFi

Junior Suite Pool View (2 adults + 2 children)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 2 Single Beds OR 1 Double Sofa Bed

View all photos for Junior Suite Pool View (2 or 3 adults)

In-room safe, free WiFi

Junior Suite Pool View (2 or 3 adults)

Highlights

Balcony
Air conditioning
TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
In-room safe
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite Sea View (3 adults + 1 child)

In-room safe, free WiFi

Junior Suite Sea View (3 adults + 1 child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 2 Single Beds

Similar properties

Pool

Allegro Isora

Pool
All-inclusive
Kids pool
Waterslide
3.9 out of 5, Good, (95)
The price is AU$289
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Allegro Isora

About the area

Santiago del Teide

A family-friendly stay in Santiago del Teide awaits you at BLUESEA Lagos de Cesar. Within just a 10-minute stroll, you'll find Arena Beach and Tenerife Beaches. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .Snack Bar is the hotel's own gastropub, serving drinks along with light fare. Enjoy the kids' club and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of car rentals on site. .With a stay at this 4-property class Santiago del Teide hotel, you'll be 23.2 km (14.4 mi) from Fañabé Beach.

What's nearby

  • Arena Beach - 7 min walk
  • Playa Chica - 7 min walk
  • Los Gigantes Marina - 4 min drive
  • Oasis Los Gigantes Public Pool - 4 min drive
  • Los Gigantes Beach - 12 min drive

Getting around

  • Tenerife (TFS-Tenerife South) - 40 min drive

Restaurants

  • ‪Tipsy Terrace - ‬18 min walk
  • ‪La Pergola - ‬11 min walk
  • ‪Poolbar, Barcélo Santiago - ‬13 min walk
  • ‪Tapas y Mas Tapas - ‬6 min walk
  • ‪La Bodeguita - ‬4 min drive

About this property

BLUESEA Lagos de Cesar

Family-friendly hotel with free breakfast and 24-hour front desk
Some rates at BLUESEA Lagos de Cesar are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

BLUESEA Lagos de Cesar offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, a children's club, and an arcade/games room are also featured at the family-friendly BLUESEA Lagos de Cesar.

This 4-star Santiago del Teide hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 6 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Kid's club
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Beauty salon
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
BLUESEA Lagos de Cesar offers 116 accommodations with a safe and a hairdryer. Rooms open to balconies. Satellite televisions are provided.

Bathrooms include a bath and complimentary toiletries. This Santiago del Teide hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Snack Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's club
  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Hotel Blue Sea Lagos Cesar
Hotel Lagos Cesar Blue Sea Santiago del Teide
Hotel Lagos Cesar Blue Sea
Lagos Cesar Blue Sea Santiago del Teide
Lagos Cesar Blue Sea
Hotel Blue Sea Lagos de Cesar
Blue Sea Lagos Cesar
Hotel Lagos de Cesar by Blue Sea
BLUESEA Lagos de Cesar Hotel
Hotel Blue Sea Lagos de Cesar
BLUESEA Lagos de Cesar Santiago del Teide
BLUESEA Lagos de Cesar Hotel Santiago del Teide

Frequently asked questions

Are there any beaches close to BLUESEA Lagos de Cesar?

Yep, BLUESEA Lagos de Cesar is a short 7-minute walk from Arena Beach.

Does BLUESEA Lagos de Cesar have a pool?

BLUESEA Lagos de Cesar has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes BLUESEA Lagos de Cesar a romantic place to stay?

Poolside dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at BLUESEA Lagos de Cesar.

Is BLUESEA Lagos de Cesar family-friendly?

You bet! With amenities such as a children's club, a children's pool and an arcade, it's no surprise that BLUESEA Lagos de Cesar is a hit with families.

Does BLUESEA Lagos de Cesar serve breakfast?

Yeah, complimentary buffet breakfast is served daily between 8 AM and 10 AM.

Is there a free airport shuttle available at BLUESEA Lagos de Cesar?

No, BLUESEA Lagos de Cesar does not offer an airport shuttle service.

Is there a bar or restaurant at BLUESEA Lagos de Cesar?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at BLUESEA Lagos de Cesar?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at BLUESEA Lagos de Cesar?

No, pets are not allowed.

BLUESEA Lagos de Cesar Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 16 out of 96 reviews" "
Rating 8 - Good. 39 out of 96 reviews" "
Rating 6 - Okay. 25 out of 96 reviews" "
Rating 4 - Poor. 12 out of 96 reviews" "
Rating 2 - Terrible. 4 out of 96 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service
After reading the reviews of the hotel I was very apprehensive but the reality exceeded. The hotel was spotlessly clean, lovely staff who work all day and evening. Unless you’re expecting pizza and nuggets every lunch and evening meal then yes you won’t be happy with food, but we found the food great (from two non fussy eaters). Plenty of variety and I think something for everyone. All inclusive beer was Sam Miguel and it was the proper thing unlike a lot of other all inclusive hotels that give watered down/non alcoholic beer. Cocktails were good, although only negative despite what time of the day it’s all served in reusable plastic cups. Deffo would return!
Stayed 5 nights in Aug 2024

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was spacious and clean, but 'tired', the wasbasin was chipped and the sofa was torn. The main issue was with the dining experience, the 'restarant' reminded us of a 1980's Eastern European eatery! The staff were constantly noisily laying tables for the next meal, often removing our half eaten meal if we left the table to get a drink. The tables were far too close together and in regimented rows like in a canteen, and the food was generally of poor quality. I am happy to say in over 60 years living in England, i have never had an English sausage like the one in was served at breakfast today! There was no coffee or tea available except at breakfast time, and for those of us who enjoy cheese and biscuits with a glass of wine after a meal, cream crackers and grated'mouse trap' cheese is a poor substitute. The dining experience is not what we would expect from a 4 star establishment.
Stayed 3 nights in Feb 2024

10/10 Excellent

Donnamay

Stayed 5 nights in Nov 2020

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be returning soon
Arrived at 9.30pm just after the restaurant had closed but was told if we want to go to our room then come back in 30 mins they would arrange some cold meat and salad to eat. Very good service. Hotel rooms are lovely and big and we upgraded to a sea view for an extra €70 for the week. It was lovely to wake up to such an amazing view everyday. Food was typical all inclusive fare and yes we sometimes a bit cold but was sufficient to find something at every meal time. Staff were all very friendly and always happy to help. Lovely cocktails in the bar especially the Blue Sea cocktail. Nasko, who did the entertainment, is a very charming young man and does his best to entertain. Would definitely return again as had a lovely relaxing holiday in the sun.
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A good hotel! Staff friendly and helpful, food with excellent choice!
Stayed 9 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
wouldn’t recommend to anyone. Worst 4* hotel ever.
Stayed 10 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This Hotel is not 4* The rooms are spacious but do need updating. They are cleaned daily. No kettle unless you pay 3 euros a day. The food is not good, the choice and the quality, always lukewarm. We were All Inclusive, Breakfast was about the best meal. Some guests were eating out in the evenings for Dinner. Stayed over Christmas, the entertainment was really poor. The bar situation in the day, all drinks were from the pool bar and served in small plastic cups, even coffee and tea for inside the Hotel, not very 4* Whist we were there there was extensive building work going on outside the Hotel, at the back and the front, very noisy !! Work starting at 8.00am until 4.00pm on weekdays. Not very relaxing if staying at the Hotel for the day. The staff were really nice and understanding the building work was not their fault. Will not be returning to this Hotel.
Stayed 7 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in was ridiculous, guy could hardly speak a word of English and insisted I did not have a room booked, took along time to sort. I was then put in a room with a building site as a view and being woke by the builders at 7am
Stayed 7 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but not much variety of breakfast cearals and fruits
Stayed 11 nights in Jul 2018

8/10 Good

Mary, Somerset, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel in an excellent location
The staff are superb, always friendly and helpful. Rooms are spacious and very clean, but the beds could be more comfortable. Food was always good and a wide variety on offer. The wifi area is next to the pool tables and was very noisy and we were often disturbed by dogs barking and noisy guests some evenings. This is our 6th stay at this hotel and we hope to return in the future as it is a well run, comfortable hotel.
Stayed 7 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for families
This hotel had everything we needed for a family holiday. The room was spacious, the food was varied and of excellent quality, the toddler pool was a definite hit. The staff were friendly and helpful. Would go again. Would recommend.
Stayed 7 nights in Aug 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
ok
hotel and area were fine but rooms were not that good. less then expectation
Stayed 3 nights in Jun 2017

8/10 Good

Joanna, Edi

Liked: Staff & service, property conditions & facilities, room comfort
Nice family holiday
It was wonderful time with my family, wee boy had a great time.

8/10 Good

Jam, Rotherham Sth Yorks.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near to tourist area and beach.
Booked for a week. Hotel reception manned 24/7 by friendly and helpful staff. Rooms very spacious and for the first time ever a comfortable double Bed! We were in room 423 so although we had quite a walk to get to room were not disappointed - corner balcony which has sea view and overlooked the pool. Breakfast really good choice but although "English sausage" they were cheap ones so tasted like it. Had dinner a couple of nights and was pleasantly surprised as didn't go until late at the choice still available - although they did seem to like pork steaks cooked in a variety of ways. Room cleaned every day by very pleasant maids. Only thing to fault was that although their was fridge in room would have been nice to have had tea/coffee making facilities as you were asked not to take drinks/food out of restaurant and I have a partner who doesn't do breakfast but loves a cup of coffee in the morning and I like a cuppa in the afternoon sometimes.

8/10 Good

anfnee, Hertfordshire. UK

Liked: Cleanliness, staff & service
Pleasant hotel close to the beach & shops.
Had one week here in early January, 2015 and was quite happy with almost everything. Sadly, the hotel itself is very dated and could do with a complete refurbish, but having said that, it was very clean and comfortable. The staff were all friendly and ready to do anything asked. Food at all sittings was variable every day with plenty of choice, and well cooked. Bar staff were very friendly and accommodating, but short drinks were sadly disappointing with faux labelling and not tasting of anything in particular (these were for those on all inclusive status), if you wanted the real thing, you had to pay ie: Gin, Vodka, Brandy, Bacardi etc. Beer on tap was San Miguel (I think). Live entertainment was very good and different 6 out of 7 nights a week, no complaints there at all. The pool area has faux tree shading, which is really unnecessary as the sun doesn't reach that area until later in the day and would benefit greatly by replacing with proper collapsible sun shades, but there were always sun beds available.

4/10 Poor

sheelagh, fuerteventura

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
comfortable bedroom well cleaned
the restaurant The food was not what of the standard we expected in a four star hotel

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not a 4 star
Worst example of an all inclusive hotel - nothing special about the rooms, awful food and at times rude staff. Won't visit again.

4/10 Poor

junie

Liked: Cleanliness, room comfort
hotel for people that would eat anything
hotel was nice if u just wanted to sleep there as food wasnt great or fresh I guess you get what you pay for delighted we didnt do full board as couldnt drink wine or beer from plastic cups around a pool bed rooms were the best thing about this hotel very big with a sittingroom off the bedroom they were the biggest I was in for a long time nice little village with some lovely eating places that were easy on the pocket lovely little beach for relaxing listening to the waves crashing on to the rocks not for swimming more suitable for surfing with black sand taxis about 3 to 5 euro very good value

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Comfortable rooms but poor quality food
Very nice comfortable rooms, however the food let the stay down. Unpalatable food with overcooked soggy vegetables and dry meat. Quality of the food could have been much better.

6/10 Okay

Verified traveller

Liked: Cleanliness

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Not 4 Star
Being regular travellers my wife and I look for comfort and service in our hotels and whilst this hotel was adequate it was short on what we would normally expect from a four star property.There were a lot of niggly little things - which taken on their own were not a massive problem - but adding them up did detract from the hotel's quality. Basically I believe that an overall shortage of staff was at the root cause of most of my niggles - or they are trying to run it on a shoestring. Here are some specific examples; Check in time 2pm; we arrived at hotel 2.15pm; room not ready till 3.40pm. 2nd day room not cleaned till 3.50pm; 3rd day it was 4.25pm; complained to reception-no further problems. Toilet rolls ran out and not replaced - had to collect from reception. Hot water in room allowed for 1 shower - then wait for water reheating before being ready for 2nd shower Towels - although spotlessly clean - were very thin and at end of useful life. Lifts - 2 out of 3 were the smallest lifts I have encountered which if occupied to to their max (4 people) meant an embarrassingly close encounter. Food - adequate if somewhat mundane/repetetive-eg fruit juice from powder, soups made from stock with that day's vegetables added,"plastic" chips. Pool - too small for number of guests and only open 10am-6pm - no early morning swims allowed.Queues at doors to claim sunbeds from 9.30. As I said,no great problems but not up to 4 star rating

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
This was a decently nice hotel which we booked for a great rate. The location was close to the beach and can be reached by the local bus route from the airport if you arrive on a weekday. We did half board and the food wasn't great. I've certainly had worse but it didn't make you want to come back for more. Overall a good place for the price.

10/10 Excellent

gabriel, ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
review put in on travel exp

6/10 Okay

Marina, London

Liked: Cleanliness, staff & service, room comfort
Clean hotel, bad food, hidden charges with halfboard, poor customer service & inconvenient location
The hotel was very clean but I don't think that it deserves the 4* rating. The room was very big and comfortable but unfortunately the furniture was dated and the shower was just dripping so it took me ages to wash my hair. I was not satisfied with the quality of the food, there were many different dishes every day but I sometimes had the impression that it was not fresh. What really bothered me, though, was that even though we paid for half-board we were requested to pay for our drinks during our meal. We were charged 1.5euros per person for water and it was not even bottled. Given that we paid 5euros per person to get half-board and 1.5 euros for tap water I have to say that either the water was overpriced or the food quality was very low. The reception did not inform us about these hidden charges when we checked in either, so we were taken by surprise & when I complained I was told that I could either pay or drink the water in the room in which case 'I would die'. I honestly don't consider this proper customer service although not all fo the receptionists like that; some were friendly and dare I even say helpful as well. The hotel is located quite far from the airport and there is not much to do around, however we rented a car and this was not a problem for us. However, it can be quite costly and time consuming to see around if you don't have a car. In general it was a pretty decent hotel but I would not go back or if I went I definitely not get on a half-board basis.

10/10 Excellent

Margie, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely area for a restfull holiday
My first trip to Tenerife and I will definately return. I loved Puerto de Santiago and Hotel Lagos de Cesar. I want a quiet relaxing holiday and this was exactly what I got. As a solo traveller I found the hotel and surrounding area very safe, clean and helpful staff. The entertainment every night was well received with something for everyone, magicians, spannish dancers, singers etc. Fernando the entertainments officer really tried to include everyone and his enthusiasm was infectious. All in all a delightful stay...one which I would hope to repeat.