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Casona Bustamante

3.0 star property
Hotel connected to a shopping centre in Santiago with a rooftop terrace

Photo gallery for Casona Bustamante

Terrace/patio
Terrace/patio
Front of property
Classic Triple Room, 1 Bedroom
Daily to-go breakfast (USD 1 per person)

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Free WiFi
The current price is AU$56
includes taxes & fees
17 Apr - 18 Apr

Explore the area

Map
Viña del Mar 31, Santiago, 7500000
  • Santa Lucia Hill
    ‪13 min walk‬
  • Plaza de Armas
    ‪4 min drive‬
  • Costanera Center
    ‪5 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪21 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

Highlights

LED TV
Hairdryer
Private bathroom
Cable channels
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom

Highlights

LED TV
Hairdryer
Private bathroom
Cable channels
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About the area

Santiago

You'll be connected to a shopping centre at Casona Bustamante, and within a 20-minute stroll of Santa Lucia Hill and Clinica Santa Maria. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .This hotel offers free WiFi in public areas, a rooftop terrace and concierge services. Additionally, you'll find luggage storage and a front desk safe. Each morning to-go breakfast is served between 8:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Places within a 30-minute walk of this 3-property class Providencia hotel include Plaza de Armas and Palacio de la Moneda.

What's nearby

  • Santa Lucia Hill - 13 min walk - 1.1 km
  • Palacio de la Moneda - 4 min drive - 3.1 km
  • Plaza de Armas - 4 min drive - 3.1 km
  • Costanera Center - 5 min drive - 4.2 km
  • San Cristobal Hill - 13 min drive - 6.8 km

Getting around

  • Parque Almagro Station - 4 min drive
  • Bustamante Park Station - 4 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 21 min drive

Restaurants

  • ‪La Terraza - ‬4 min walk
  • ‪La Casa del Chef - ‬4 min walk
  • ‪Factotum Café - ‬3 min walk
  • ‪Amadeus - ‬4 min walk
  • ‪Restaurant Japón - ‬3 min walk

About this property

Casona Bustamante

Hotel connected to a shopping centre in Santiago with a rooftop terrace
Casona Bustamante offers its guests a rooftop terrace, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee.
  • 12 guestrooms or units
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
Casona Bustamante offers 12 accommodations with a hairdryer. LED televisions come with cable channels. This Santiago hotel provides complimentary wired and wireless Internet access.

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily breakfast to-go available 8:00 AM to 10:00 AM for a fee: USD 1 per person

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with cable channels

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Casona Bustamante

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 1 per person
  • Airport shuttle fee: USD 70 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Boutique Tremo Bustamante Santiago
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Frequently asked questions

What is the cancellation policy at Casona Bustamante?

Casona Bustamante offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Casona Bustamante?

As of 15 Apr 2025, prices found for a 1-night stay for 2 adults at Casona Bustamante on 17 Apr 2025 start from AU$56.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Casona Bustamante serve breakfast?

Sure does, to-go brekkie is served daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Casona Bustamante?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Casona Bustamante?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Casona Bustamante?

No, pets and service animals are not allowed.

Casona Bustamante Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 54 reviews
Rating 8 - Good. 19 out of 54 reviews
Rating 6 - Okay. 14 out of 54 reviews
Rating 4 - Poor. 9 out of 54 reviews
Rating 2 - Terrible. 3 out of 54 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Stayed 3 nights in Jul 2019

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel. The staff were really nice. The room was small, but comfortable. The only problem I had was that my room was next to the laundry, so I could hear the washing machine going all day. Nice included breakfast and good wi-fi.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice staff, clean and functional boutique hotel. Wear and tear shows a bit and beds could be upgraded.
Stayed 1 night in Mar 2019

6/10 Okay

Sean

Liked: Cleanliness, staff & service
Great location. Room for improvement.
Service was generally good. Most of the counter staff were helpful and friendly. Location was great as it is near a subway station. Wifi works well. Room for improvement: some breakfast appliances like toaster was not working. The bed we had felt unstable. The toilet seat cover does not stay open when you need it to so the cover is leaning on your back as you are using the toilet. The soap for our second night stay was not replaced. Not all of the electricity outlets in the room were working.
Stayed 2 nights in Dec 2018

10/10 Excellent

Julian D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

6/10 Okay

R2, Redwood City, CA

Disliked: Property conditions & facilities
Cheap place for overnight stay
We needed a place to stay overnight until our flight the next night to Punta Arenas. We were looking for some place cheaper, and a well-known travel book mentioned this place. This served fine, but I probably wouldn't stay longer than one night. The room and bathroom was small, and it was a bit run-down. The free breakfast was nothing special, but it was free. The lady who was there when we checked out spoke good English and helped us get a taxi to the airport.
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Dissapointment
The only good thing about this hotel were the people working at the front desk. The room was extremely small and the bathroom ceiling was leaking because it rained. I badly complained of the state of the room, so they changed me to another hotel of the same chain. It was more modern and in better conditions than the original one.

10/10 Excellent

Jelani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Boutique Hotel
Great Staff and pretty good location. really enjoyed my stay.

2/10 Terrible

Brian, New Zealand

Disliked: Staff & service, property conditions & facilities, room comfort
Fawlty Towers in Chile.
I have described my experience is some detail in a separate email to Expedia.com.au today. It was very unsatisfactory.

6/10 Okay

Cristian, Buenos aires

Liked: Cleanliness, staff & service
Disliked: Room comfort
Small rooms, good service, no guests allowed
Súper small rooms. Guests not allowed

8/10 Good

Verified traveller

Stayed 1 night in Feb 2021

8/10 Good

Felipe Ignacio

Stayed 1 night in Feb 2021

6/10 Okay

Victor

Stayed 3 nights in Feb 2021

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Dyana stefania

Liked: Cleanliness, room comfort
Disliked: Staff & service
La niña no me tomó en cuenta. Me pasó a levar. M
Stayed 1 night in Oct 2020

8/10 Good

vivian analia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto
Excelente lugar a pasos del patio bellavista
Stayed 2 nights in Mar 2020

10/10 Excellent

Rommina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo
Lindo lugar , rico desayuno , La gente que atiende un 7. Solo que la aplicación donde solicite la reserva me confirmo que estaba ok pero no habían habitaciones. Pero ellos muy amables nos dirigieron a otro hotel.
Stayed 1 night in Jul 2019

8/10 Good

Paula Ester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación
El hotel está bien ubicado. Buen servicio. Difícil acceso al desayuno lo sirven en la terraza y sólo se accede por escaleras
Stayed 1 night in Apr 2019

8/10 Good

Miguel A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
¡¡
muy bien ubicado y los chico@s de recepción son muy amables
Stayed 1 night in Dec 2018

2/10 Terrible

Rocío

Liked: Cleanliness
Me cambiaron de ubicación
Pésimo. Me cambiaron al Hotel Tremo de Recoleta porque hubo un problema con mi pieza y me hicieron el cobro de un impuesto que según yo ya me cobraron
Stayed 1 night in Dec 2018

8/10 Good

alir

Liked: Cleanliness, staff & service
Escelente ubicación, cercano a lugares de interes.
En general bien, cerca de los lugares de interés en Santiago, solo que ya esta un poco viejo y el desayuno es muy sencillo.
Stayed 2 nights in Oct 2018

8/10 Good

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal es muy bien calificado , excelente, el lugar hermoso ,limpio.
Stayed 4 nights in May 2018

10/10 Excellent

liana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Não recomendo
É um hotel velho que foi mal reformado. Manutenção péssima, acústica ruim, toalhas e lençóis manchados e péssimo café da manhã. Só vale pela localização.