Ratings based on 144 Verified Reviews

Real reviews from guests who’ve stayed
3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
3 out of 5
by A verified traveller

Posted 3 Feb. 2020 on Hotels
location is good but rooms are very small, nice and friendly staff
Comment from Hotel Management
3 Feb. 2020 by Soledad, Hotel Management
Dear guest, thank you for words.
4 out of 5
by A verified traveller from Palm Springs

Posted 27 Dec. 2019 on Expedia
This place is an excellent value. Judge it fairly considering its low price. It is well located within walking distance to many historical locations. Rooms are small but clean. They are sufficient for a traveler on a budget. Breakfast is included. The property is clean and well maintained. The staff is friendly but speak only Spanish. While I was there in late December, 2019, there was a lot of civil unrest. 2 nights it was within a few blocks of the hotel. I never felt in any danger, but I never stayed out late. Would I stay there again? Yes. It is clean, friendly, well located, and economical.
Comment from Hotel Management
30 Dec. 2019 by María Fernanda, Hotel Management
Dear, we are pleased that you had a pleasant stay. We appreciate your comments, we wait for you again at Hotel Don Santiago Bellavista. Best regards.
5 out of 5
by A verified traveller

Good Hotel in Santiago

Posted 8 Dec. 2019 on Hotels
The hotel is located in a quiet area of the city but within a walking distance to the center. It offers a breakfast. The personnel is friendly an helpful. It is close to Patio Bellavista with plenty of restaurants
Comment from Hotel Management
8 Dec. 2019 by María Fernanda, Hotel Management
Dear Henry, thank you for your comments and we are glad you enjoyed your stay. Best regards
4 out of 5
by A verified traveller

Posted 20 Jun. 2019 on Expedia
Location was great & central, only 2 stores, very cute, rooms a little small, but good value and staff very helpful
4 out of 5
by A verified traveller

Posted 23 Jan. 2019 on Hotels
Comment from Hotel Management
31 Jan. 2019 by Soledad, Hotel Management
Estimado Huésped muchas gracias por su nota, trabajaremos para llegar a 10. Saludos Soledad
5 out of 5
by A verified traveller

A quiet nice hotel

Posted 19 Mar. 2018 on Hotels
A family environment, good breakfast, comfortable beds. Soft drinks overpriced , no snacks available.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14 Mar. 2018 on Expedia
Beautiful little hotel in walking distance to restaurants
4 out of 5
Recommended
for Everyone
by A verified traveller

Small place with excellent location

Posted 2 Dec. 2017 on Expedia
On the edge of all the nightlife action close to the Metro but still very quiet. I stay here mainly for the location because it is in the middle of town and small and comfortable.
1 out of 5
by Dino B

Horrible place! Trust me!

Posted 9 Aug. 2017 on Hotels
Noise from staff watching tv and laughing loud all night. When people rang the bell to check in you hear everything too. Shower overflow and was not fixed. Terrible I wouldn't come back even if my life depended on it.
4 out of 5
Recommended
for Everyone
by A verified traveller from California

Update to October 2016 Review

Posted 29 Jul. 2017 on Expedia
This is an update to my previous review. I stayed at this charming hotel in October 2016. I was very pleased with the hotel until I thought money was stolen from my hotel room. Two months later I found the money. I immediately contacted Expedia to find out how I could correct my review of the hotel. Unfortunately, I was informed that there was no way to remove it or update it. I finally found out that I could post another review. I send my deepest apologies to the hotel owner and the staff. I sincerely hope that my previous review hasn't negatively impacted the hotel in any way. The staff were quite helpful and kind. The room was small but adequate for my needs. The hotel is in a pleasant neighborhood and conveniently located near the metro. It's a great place to stay!