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Solace Hotel Santiago

4.0 star property
Mountain ski retreat with restaurant and bar/lounge

Photo gallery for Solace Hotel Santiago

Seasonal outdoor pool
Interior entrance
Property entrance
Lobby sitting area
Porch

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
The current price is AU$228
includes taxes & fees
18 Apr - 19 Apr

Explore the area

Map
Monseñor Sotero Sanz 115, Providencia, Santiago, Región Metropolitana, 5550000
  • Costanera Center
    ‪14 min walk‬
  • Julio Martinez Pradanos National Stadium
    ‪6 min drive‬
  • San Cristobal Hill
    ‪11 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪17 min drive‬

Room options

View all photos for Premium Suite

Premium Suite

Premium Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Santiago

At Solace Hotel Santiago you'll be 2 km (1.2 mi) from Clinica Santa Maria and 4.4 km (2.7 mi) from Santiago Town Square. Highlights at this ski hotel include 2 coffee shops/cafes, a restaurant and free self-parking. .The restaurant, Zafferano, serves local and international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym and seasonal outdoor swimming pool as well as access to free bike hire. Business amenities include a conference centre and a business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and spa services. Buffet breakfast is available daily. There's also limited parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Providencia hotel, you'll be 4.4 km (2.7 mi) from National History Museum and 4.6 km (2.9 mi) from San Cristobal Hill.

What's nearby

  • Costanera Center - 14 min walk - 1.2 km
  • Santiago Town Square - 4 min drive - 4.1 km
  • Palacio de la Moneda - 5 min drive - 4.7 km
  • Julio Martinez Pradanos National Stadium - 6 min drive - 6.1 km
  • San Cristobal Hill - 11 min drive - 6.1 km

Getting around

  • Pedro de Valdivia Station - 3 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 17 min drive

Restaurants

  • ‪Lomit's - ‬3 min walk
  • ‪Fuente Chilena Pedro de Valdivia - ‬5 min walk
  • ‪Vapiano - ‬3 min walk
  • ‪Schopdog - ‬3 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Solace Hotel Santiago

Mountain ski retreat with restaurant and bar/lounge
This hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, along with 2 coffee shops/cafes. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Santiago hotel.

  • 1 building
  • 108 guestrooms or units
  • 13 levels
  • 2 coffee shops
  • Manager's reception (free)
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Solace Hotel Santiago offers 108 accommodations with free minibar items and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

Languages

English, Portuguese, Spanish

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Exterior

Novotel Santiago Providencia

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, 785 reviews
The price is AU$168
includes taxes & fees
14 Apr - 15 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available for a fee: USD 15 for adults and USD 15 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Zafferano

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 for adults and from USD 15 for children
  • Airport shuttle fee: USD 75 per vehicle (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in November and close in April.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Solace Hotel Santiago
Solace Santiago
Solace Hotel Santiago Hotel
Solace Hotel Santiago Santiago
Solace Hotel Santiago Hotel Santiago

Frequently asked questions

What is the cancellation policy at Solace Hotel Santiago?

Solace Hotel Santiago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Solace Hotel Santiago?

As of 26 Mar 2025, prices found for a 1-night stay for 2 adults at Solace Hotel Santiago on 18 Apr 2025 start from AU$228.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Solace Hotel Santiago?

Yep, Solace Hotel Santiago has a free self car park. Onsite parking is limited.

Is there a spa on site at Solace Hotel Santiago?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does Solace Hotel Santiago have a pool?

Yep, and guests love it! Solace Hotel Santiago has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open from November to April.

What makes Solace Hotel Santiago a romantic place to stay?

A champagne service and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Solace Hotel Santiago.

Does Solace Hotel Santiago serve breakfast?

Yep, travelers are hooked on the buffet brekkie here! Available daily, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Solace Hotel Santiago?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Solace Hotel Santiago?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Solace Hotel Santiago?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Solace Hotel Santiago?

No, only service animals are allowed.

Solace Hotel Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 785 out of 1000 reviews
Rating 8 - Good. 155 out of 1000 reviews
Rating 6 - Okay. 36 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with amazing staff who provided excellent service to us. We had dinner at the rooftop bar and the service was fantastic. Room was clean and spacious. Would highly recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, property conditions & facilities
friendly staff, excellent location in the heart of Providencia
Stayed 3 nights in Dec 2024

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, great location, friendly and super helpful staff... swimming pool on roof top very much appreciated 👍
Stayed 2 nights in Dec 2024

10/10 Excellent

manuel

Stayed 2 nights in Dec 2024

10/10 Excellent

Yanina

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Service of staff was really great, always friendly and helpful. Room was clean and nice, things to improve would be seemed difficult to regulate the temperature of the room, and the bed needed a mattress protector.
Stayed 2 nights in Dec 2024

10/10 Excellent

Arash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Great hotel. Flexible and professional. Allowed early check-in. Overall, we had a great experience. Would stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Angela, Alpharetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

10/10 Excellent

Navdeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend- modern, large rooms and great location.
Stayed 3 nights in Dec 2024

8/10 Good

carmen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are friendly and very helpful. The rooftop is spectacular
Stayed 2 nights in Dec 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the river, historical centre, restaurants, and parks Staff were lovely. Good selection for breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Angela, Alpharetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

afshin, Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in a very nice location.
Stayed 3 nights in Dec 2024

8/10 Good

Roderick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Tushar

Stayed 2 nights in Dec 2024

10/10 Excellent

Noel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool hotel, nice rooms and staff. Great location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff in a neighbourhood full of cafés, restaurants and typically Chilean architecture. The view of the Andes from the room and, not those mountains, but the city and San Cristobal from the roof cafe was outstanding. The staff were super friendly and accommodating. The buffet breakfast was plentiful and fresh. It was very central to the city and the Metro. Definitely staying there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but sweet stay
We had a corner room on the 11th floor with beautiful panoramic views through floor to ceiling windows. The room was spacious and modern, coffee, water and soft drinks in the honor bar were included. Espresso machine and water dispenser in the lobby also gratis. Beautiful drinks and surprisingly good dinner on the top floor. Breakfast was also included and adequate. Safe neighborhood, close to the Metropolitan Park with gondola and funicular, and the lively Bellavista neighborhood for nightlife.
Stayed 2 nights in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the location! Room was amazing. Brand new property. But out lock didn’t work so after 1st night we packed our luggage and moved to another room. 2nd day of out stay they forgot to clean our room, but front desk kindly provided fresh towels and water for minibar with coffee capsules.
Stayed 3 nights in Nov 2024

10/10 Excellent

Isaschar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff went above and beyond to welcome us back and we love the rooftop bar and pool
Stayed 1 night in Nov 2024

4/10 Poor

Nathalie

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Not sure i would go again
We arrived ar 11.15 pm and despite of previous email confirmation reminder and automatic survey for check in rating from Hotel.com, they couldn't find our booking. It took more than 20 mns to finally get⁰ keys but when we arrived at the room it was already occupied!! Coming down at the reception the receptionist first lpicked up his phone and wanted to "understand" why the room was occupied instead of finding us an other room...(by that time we had passed mighnight and simply wanted to finally get a room) When we finally could get in yhe room, it was smelling cigarettes but they never came to disinfect Too bad as it has all infrastructure to be a nice place ... It kept its promises you can read in yhe elevator "unforgettable"... indeed but not for the right reasons...
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional, helpful and friendly and the pool deck and bar were a beautiful place to relax.
Stayed 2 nights in Nov 2024