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Solace Hotel Santiago

4.0 star property
Skiing and dining in the mountains near Clinica Santa Maria
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Solace Hotel Santiago

Seasonal outdoor pool
Property entrance
Porch
Interior entrance
Lobby sitting area

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Spa
  • Gym
  • Room service
The price is AU$186
includes taxes & fees
4 Jan - 5 Jan 2025

Explore the area

Map
Monseñor Sotero Sanz 115, Providencia, Santiago, Región Metropolitana, 5550000
  • Clínica Indisa
    10 min walk
  • Cafetería Sori
    2 min walk
  • Pedro de Valdivia Station
    3 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    17 min drive

Room options

View all photos for Premium Suite

Premium Suite

Premium Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Pillow-top bed
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Santiago

At Solace Hotel Santiago you'll be 2 km (1.2 mi) from Clinica Santa Maria and 4.4 km (2.7 mi) from Santiago Town Square. Highlights at this ski hotel include 2 coffee shops/cafes, a restaurant and a complimentary breakfast. .The restaurant, Zafferano, serves local and international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym and seasonal outdoor swimming pool as well as access to free bike hire. Business amenities include a conference centre and a business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and spa services. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Providencia hotel, you'll be 4.4 km (2.7 mi) from National History Museum and 4.6 km (2.9 mi) from San Cristobal Hill.

What's nearby

  • Costanera Center - 14 min walk
  • Clinica Santa Maria - 3 min drive
  • Palacio de la Moneda - 5 min drive
  • Julio Martinez Pradanos National Stadium - 6 min drive
  • San Cristobal Hill - 11 min drive

Getting around

  • Pedro de Valdivia Station - 3 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 17 min drive

Restaurants

  • ‪Lomit's - ‬3 min walk
  • ‪Fuente Chilena Pedro de Valdivia - ‬5 min walk
  • ‪Vapiano - ‬3 min walk
  • ‪Schopdog - ‬3 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Solace Hotel Santiago

Skiing and dining in the mountains near Clinica Santa Maria
This hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, along with 2 coffee shops/cafes. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Santiago hotel.

  • 1 building
  • 108 guestrooms or units
  • 13 levels
  • 2 coffee shops
  • Breakfast available (free)
  • Manager's reception (free)
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Solace Hotel Santiago offers 108 accommodations with free minibar items and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Zafferano

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Designated smoking areas
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 75 per vehicle (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in November and close in April.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Solace Hotel Santiago
Solace Santiago
Solace Hotel Santiago Hotel
Solace Hotel Santiago Santiago
Solace Hotel Santiago Hotel Santiago

Frequently asked questions

What is the cancellation policy at Solace Hotel Santiago?

Solace Hotel Santiago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Solace Hotel Santiago?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Solace Hotel Santiago on 4 Jan 2025 start from AU$186.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Solace Hotel Santiago?

Yep, Solace Hotel Santiago has a free self car park. Onsite parking is limited.

Is there a spa on site at Solace Hotel Santiago?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does Solace Hotel Santiago have a pool?

Yep, and guests love it! Solace Hotel Santiago has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open from November to April.

What makes Solace Hotel Santiago a romantic place to stay?

A champagne service and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Solace Hotel Santiago.

Does Solace Hotel Santiago serve breakfast?

Yep, free brekkie is available weekdays from 6:30 AM to 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Solace Hotel Santiago?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Solace Hotel Santiago?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Solace Hotel Santiago?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Solace Hotel Santiago?

No, only service animals are allowed.

Solace Hotel Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 772 out of 1001 reviews" "
Rating 8 - Good. 172 out of 1001 reviews" "
Rating 6 - Okay. 35 out of 1001 reviews" "
Rating 4 - Poor. 15 out of 1001 reviews" "
Rating 2 - Terrible. 7 out of 1001 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar para se hospedar em Santiago!
Hotel excelente, desde as acomodações ao café da manhã! Equipe de recepção super atenciosa. Ótima localização!
Stayed 4 nights in Sep 2024

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi, em disparado, a melhor estadia que já experienciei. Check in rápido e atencioso, late check out mediante disponibilidade, indicações de restaurantes. Prepararam uma lunch box quando tivemos passeio muito cedo, tem água, cafe, chá e chocolate quente a vontade na recepção e o frigo bar do quarto é liberado. No dia do meu aniversário, cheguei no quarto e tinha uma fatia de bolo surpresa pra mim! Eles são diferenciados. Parabéns
Stayed 4 nights in Aug 2024

10/10 Excellent

THIAGO

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2024

6/10 Okay

Emerson

Stayed 4 nights in Sep 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice neighborhood; walk to San Cristobal Hill
Nice location on a residential street but only steps away from a main boulevard. Front desk personnel were great and gave good tips. Comfortable beds.
Stayed 3 nights in Aug 2024

6/10 Okay

Anne Marie, Lake Ronkonkoma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FIRST: Please note that my husband and I were robbed in the lobby of the hotel. There is no security. I don't know if that is common in Chile, we only stayed at one place and have nothing to compare it to. My husband's passport was in the bag that was stolen, but then mysteriously showed up at the hotel later that day. As if the person who "found" the passport knew where we were staying. SECOND: Everything else about the hotel was just fine. Clean. Good breakfast. Just don't use the phone app to access the elevators - it works only now and then.
Stayed 5 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable estadía
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean hotel centrally located for a good price!
Stayed 2 nights in Jul 2024

10/10 Excellent

Soraya A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Jose

Stayed 7 nights in Aug 2024

10/10 Excellent

Neure

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel super confortável
O hotel tem as instalações excelentes, ótima localização, funcionários super simpáticos. Café da manhã muito bom. Super indico.
Stayed 5 nights in Aug 2024

6/10 Okay

Ricardo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Primeiramente meu quarto, 306, estava com defeito o ar condicionado. Após o cansaço da viagem passei mal de calor na primeira noite. Comuniquei na recepção do ocorrido e disseram que iriam enviar um técnico para consertar. Chegamos de um passeio às 15:30 da tarde e não havia ido ver o defeito. Após algum tempo foi até o apartamento e nos disse que estava mal regulado, sugerindo que eu não sabia regular. Perfeito ele religou e não resolveu. Fui novamente na recepção e disseram que iria aumentar a vazão do gás e que resolveria. Questionei que não queria mudar de quarto somente no final da noite. Me disseram que iria dar certo. Voltamos 23:30 e foi exatamente oque teve que ser feito, arrumarmos as malas e trocar de quarto. Segundo ponto, no café da manhã por volta das 08:00, os rechauds do ovo, bacon, legumes desligados e todos os alimentos gelados, tive que mostrar para o funcionário para que o mesmo acendesse. Por 2 vezes me levantei para pegar um café e suco e retiraram meus pratos com alimentos, a reposição de alguns alimentos como Yogurt uma eternidade. O sistema de aplicativo para chamar elevador e abrir a porta do quarto, várias vezes e também vi outros vários clientes com dificuldades.
Stayed 7 nights in Aug 2024

10/10 Excellent

Dayene

Stayed 4 nights in Jul 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Camila

Stayed 5 nights in Jul 2024

10/10 Excellent

EDENILSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Henrique

Liked: Cleanliness, property conditions & facilities, room comfort
very good stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Essy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind and helpful, rooms are spacious and very organized. Free minibar with sodas and water, coffe and tea 24/7. Breakfast is really good and healthy options, waiters in breakfast area are very kind and helpful. Loved ny stay and would definitely recommend
Stayed 5 nights in Jul 2024

10/10 Excellent

Paulo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel surpassed my expectations. It is modern, clean and the area around it is safe and has dining options within walking distance. Staff was very friendly and breakfast was very good. The bed is comfortable as expected. I would definitely stay there again if I go back to Santiago.
Stayed 4 nights in Jul 2024

10/10 Excellent

Igor Oliveira

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opção, mas atenção!
Ficamos hospedados do dia 01 a 08/07/24 e realmente a hospedagem atendeu as espectativas quanto a excelente localização, instalações confortáveis, atendimento cortês,inclusive com dedicação de todos os funcionários para se comunicarem no idioma português. Creio que o café da manhã pode melhorar um pouco em relação a variedade de frutas e de outras opções do hábito do brasileiro, dado que pude perceber que 90% dos hóspedes são brasileiros. Outra crítica refere-se a incidência do imposto IVA (19%) no pagamento dos itens consumidos no hotel, não me refiro ao pagamento das diárias, apenas dos itens consumidos, pois se o pagamento for em USD não há incidência do imposto, mas em pesos chilenos (moeda local) é cobrado.
Stayed 7 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable room, clean, great location!
Stayed 5 nights in Jun 2024

10/10 Excellent

Placido

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024