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Ola Santiago Providencia, Tapestry Collection by Hilton

4.0 star property
Hotel connected to a shopping centre in Santiago with free parking

Photo gallery for Ola Santiago Providencia, Tapestry Collection by Hilton

Interior detail
Lobby
Premium bedding, minibar, in-room safe, laptop workspace
Exterior
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking included
  • Housekeeping
The current price is AU$188
includes taxes & fees
9 Apr - 10 Apr

Explore the area

Map
Holanda 307, Santiago
  • Costanera Center
    ‪7 min walk‬
  • Plaza de Armas
    ‪6 min drive‬
  • San Cristobal Hill
    ‪13 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪30 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, laptop workspace

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower)

Premium bedding, minibar, in-room safe, laptop workspace

Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Private bathroom
  • City view
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Santiago

At Ola Santiago Providencia, Tapestry Collection by Hilton, you'll be connected to a shopping centre and 0.6 km (0.4 mi) from Costanera Center. Highlights at this hotel include free self-parking, a bar/lounge and a conference centre. .UGO BAR&FOOD is open for lunch and dinner. Enjoy the gym, seasonal outdoor swimming pool, kids' swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4-property class Providencia hotel include Plaza de Armas and Santiago Town Square.

What's nearby

  • Costanera Center - 7 min walk - 0.6 km
  • Plaza de Armas - 6 min drive - 6.3 km
  • Julio Martinez Pradanos National Stadium - 7 min drive - 6.1 km
  • Palacio de la Moneda - 8 min drive - 7.4 km
  • San Cristobal Hill - 13 min drive - 7.3 km

Getting around

  • Parque Almagro Station - 8 min drive
  • Tobalaba Station - 8 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 30 min drive

Restaurants

  • ‪Los Canallas - ‬4 min walk
  • ‪Oggi - ‬2 min walk
  • ‪El Honesto Mike - ‬5 min walk
  • ‪Semsem - ‬3 min walk
  • ‪Rishtedar - ‬2 min walk

About this property

Ola Santiago Providencia, Tapestry Collection by Hilton

Hotel connected to a shopping centre in Santiago with free parking
Ola Santiago Providencia, Tapestry Collection by Hilton offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at Ola Santiago Providencia, Tapestry Collection by Hilton. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Santiago hotel is smoke free.

  • 196 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Ola Santiago Providencia, Tapestry Collection by Hilton offers 196 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Portuguese, Spanish

Similar properties

Exterior

Novotel Santiago Providencia

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, 786 reviews
The price is AU$150
includes taxes & fees
2 May - 3 May
Novotel Santiago Providencia

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 for adults and USD 10 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • UGO BAR&FOOD

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower (102 centimetre high)
  • Lift (140 centimetre wide door)
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Free local calls
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 24 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 40 (one-way), (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 24 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open in October and close in March.
  • Pool access available from 10:00 AM to 8:00 PM
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ugo Hotel
Ola Santiago Providencia, Tapestry Collection by Hilton Hotel
Ola Santiago Providencia, Tapestry Collection by Hilton Santiago

Frequently asked questions

What is the cancellation policy at Ola Santiago Providencia, Tapestry Collection by Hilton?

Ola Santiago Providencia, Tapestry Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ola Santiago Providencia, Tapestry Collection by Hilton?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Ola Santiago Providencia, Tapestry Collection by Hilton on 9 Apr 2025 start from AU$188.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ola Santiago Providencia, Tapestry Collection by Hilton?

Yep, Ola Santiago Providencia, Tapestry Collection by Hilton has a free self car park. Onsite parking is limited.

Does Ola Santiago Providencia, Tapestry Collection by Hilton have a pool?

Ola Santiago Providencia, Tapestry Collection by Hilton has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 8:00 PM (Seasonal outdoor pool open from October to March).

What makes Ola Santiago Providencia, Tapestry Collection by Hilton a romantic place to stay?

Al fresco dining and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Ola Santiago Providencia, Tapestry Collection by Hilton.

Does Ola Santiago Providencia, Tapestry Collection by Hilton serve breakfast?

Sure does, buffet brekkie is on offer on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Ola Santiago Providencia, Tapestry Collection by Hilton?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Ola Santiago Providencia, Tapestry Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Ola Santiago Providencia, Tapestry Collection by Hilton?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ola Santiago Providencia, Tapestry Collection by Hilton?

No, only service animals are allowed.

Ola Santiago Providencia, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 349 out of 489 reviews
Rating 8 - Good. 94 out of 489 reviews
Rating 6 - Okay. 28 out of 489 reviews
Rating 4 - Poor. 9 out of 489 reviews
Rating 2 - Terrible. 9 out of 489 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lakshmi Narashiman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Dec 2024

10/10 Excellent

Guillermo

Stayed 2 nights in Dec 2024

8/10 Good

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff was awesome but Boris hit a home run with bases loaded on the way he make sure to understand and deliver what you want. . When I come back will stay on Ola by far.
Stayed 7 nights in Dec 2024

10/10 Excellent

Paulina

Stayed 1 night in Dec 2024

10/10 Excellent

Pawel

Stayed 2 nights in Dec 2024

10/10 Excellent

Maria Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Oct 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place!!!
Amazing place to stay, the staff were so friendly specially the people at the door and housekeepers and the rooms were spotless.!!!I will definitely come back to stay at this hotel again!!
Stayed 7 nights in Nov 2024

10/10 Excellent

Andrew

Stayed 7 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott, San Francisco

Stayed 3 nights in Nov 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verry good
Stayed 3 nights in Dec 2024

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel. Aesthetically it’s a 10/10. I loved the art gallery on the first floor. The grounds are clean and well kept. The staff is friendly and everyone spoke English which was a plus. The neighborhood is walkable and super convenient. Highly recommend
Stayed 3 nights in Nov 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely property with a big room size and very clean. The front desk staff is very nice and knows all sorts of languages. Like how they had a water filter at the front that was easy for feeling. In a safe and comfortable area of town that is walkable to some restaurants and convenience stores.
Stayed 3 nights in Nov 2024

10/10 Excellent

Adrienne

Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Excellent place to stay. Nice to walk around in the neighborhood. Great location
Stayed 3 nights in Nov 2024

8/10 Good

eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice in Santiago!! Free coffee available at front desk. Loved the urban vibe.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great area of Santiago. A 5 minute walk to the Costanera Mall, bars, restaurants and the subway. Staff were helpful and friendly. Comfortable bed, good AC and water pressure. The breakfast was standard hotel buffet (not bad but not spectacular either). Would definitely stay there again.
Stayed 4 nights in Nov 2024

8/10 Good

Edward Kirakos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Average, overpriced
Average hotel. Near a big mall. Nice bar area/poor area and good drinks. Average breakfast. Noisy AC. Poor mood lighting in the room- very all or nothing. No English TV & No Netflix.
Stayed 4 nights in Nov 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service
Nice property, friendly staff, but odd decisions on cost savings. We were given a single nespesso pod for 2 people staying 3 days. Others were available for pirchase. An oddly cheap experience given the cost of the room and left a poor impression.
Stayed 2 nights in Nov 2024

6/10 Okay

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2024

6/10 Okay

Roger

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. However, the rooms were closer to an IBIS than a Hilton. No closet, no safe deposit box, no place for luggage, no room to maneuver. Will not be returning to the Ola when I return to Santiago.
Stayed 2 nights in Oct 2024

8/10 Good

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property at an excellent location!
Stayed 2 nights in Oct 2024

10/10 Excellent

MARIA CONCEPCION, Long Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, walkable, friendly staff, quick 7 minute walk to Costanera Mall. Special thank you to Victoria at reception for accommodating us with an earlier check in time. We had travelled 24 hours with no sleep and really appreciated the hospitality.
Stayed 1 night in Oct 2024