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Ola Santiago Providencia, Tapestry Collection by Hilton

4.0 star property
Hotel connected to a shopping centre in Providencia with free parking

Photo gallery for Ola Santiago Providencia, Tapestry Collection by Hilton

Interior detail
Premium bedding, minibar, in-room safe, laptop workspace
Lobby
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool loungers
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking included
  • Housekeeping
The current price is AU$149
includes taxes & fees
16 Feb - 17 Feb

Explore the area

Map
Holanda 307, Santiago
  • Costanera Center
    ‪7 min walk‬
  • Gran Torre Santiago
    ‪10 min walk‬
  • Clínica Indisa
    ‪5 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪30 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, laptop workspace

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rainfall showerhead
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower)

Premium bedding, minibar, in-room safe, laptop workspace

Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rainfall showerhead
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rainfall showerhead
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rainfall showerhead
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rainfall showerhead
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Novotel Santiago Providencia

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, (768)
The price is AU$168
for 1 night
23 Feb - 24 Feb
Novotel Santiago Providencia

About the area

Santiago

At Ola Santiago Providencia, Tapestry Collection by Hilton, you'll be connected to a shopping centre and 0.6 km (0.4 mi) from Costanera Center. Highlights at this hotel include free self-parking, a bar/lounge and a conference centre. .UGO BAR&FOOD is open for lunch and dinner. Enjoy the gym, seasonal outdoor swimming pool, kids' swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4-property class Providencia hotel include Plaza de Armas and Santiago Town Square.

What's nearby

  • Costanera Center - 7 min walk
  • Plaza de Armas - 6 min drive
  • Julio Martinez Pradanos National Stadium - 7 min drive
  • Palacio de la Moneda - 8 min drive
  • San Cristobal Hill - 13 min drive

Getting around

  • Parque Almagro Station - 8 min drive
  • Tobalaba Station - 8 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 30 min drive

Restaurants

  • ‪Los Canallas - ‬4 min walk
  • ‪Oggi - ‬2 min walk
  • ‪El Honesto Mike - ‬5 min walk
  • ‪Semsem - ‬3 min walk
  • ‪Rishtedar - ‬2 min walk

About this property

Ola Santiago Providencia, Tapestry Collection by Hilton

Hotel connected to a shopping centre in Providencia with free parking
Ola Santiago Providencia, Tapestry Collection by Hilton offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at Ola Santiago Providencia, Tapestry Collection by Hilton. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Santiago hotel is smoke free.

  • 196 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Ola Santiago Providencia, Tapestry Collection by Hilton offers 196 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 20 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • UGO BAR&FOOD

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower (102 centimetre high)
  • Lift (140 centimetre wide door)
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Free local calls
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 24 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 20 for children
  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 40 (one-way), (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 24 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open in October and close in March.
  • Pool access available from 10:00 AM to 8:00 PM
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ugo Hotel
Ola Santiago Providencia, Tapestry Collection by Hilton Hotel
Ola Santiago Providencia, Tapestry Collection by Hilton Santiago

Frequently asked questions

What is the cancellation policy at Ola Santiago Providencia, Tapestry Collection by Hilton?

Ola Santiago Providencia, Tapestry Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ola Santiago Providencia, Tapestry Collection by Hilton?

As of 9 Feb 2025, prices found for a 1-night stay for 2 adults at Ola Santiago Providencia, Tapestry Collection by Hilton on 16 Feb 2025 start from AU$149.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ola Santiago Providencia, Tapestry Collection by Hilton?

Yep, Ola Santiago Providencia, Tapestry Collection by Hilton has a free self car park. Onsite parking is limited.

Does Ola Santiago Providencia, Tapestry Collection by Hilton have a pool?

Ola Santiago Providencia, Tapestry Collection by Hilton has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 8:00 PM (Seasonal outdoor pool open from October to March).

What makes Ola Santiago Providencia, Tapestry Collection by Hilton a romantic place to stay?

Al fresco dining and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Ola Santiago Providencia, Tapestry Collection by Hilton.

Does Ola Santiago Providencia, Tapestry Collection by Hilton serve breakfast?

Sure does, buffet brekkie is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Ola Santiago Providencia, Tapestry Collection by Hilton?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Ola Santiago Providencia, Tapestry Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Ola Santiago Providencia, Tapestry Collection by Hilton?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ola Santiago Providencia, Tapestry Collection by Hilton?

No, only service animals are allowed.

Ola Santiago Providencia, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 334 out of 467 reviews
Rating 8 - Good. 90 out of 467 reviews
Rating 6 - Okay. 26 out of 467 reviews
Rating 4 - Poor. 9 out of 467 reviews
Rating 2 - Terrible. 8 out of 467 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2024

6/10 Okay

Roger

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. However, the rooms were closer to an IBIS than a Hilton. No closet, no safe deposit box, no place for luggage, no room to maneuver. Will not be returning to the Ola when I return to Santiago.
Stayed 2 nights in Oct 2024

8/10 Good

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property at an excellent location!
Stayed 2 nights in Oct 2024

10/10 Excellent

MARIA CONCEPCION, Long Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, walkable, friendly staff, quick 7 minute walk to Costanera Mall. Special thank you to Victoria at reception for accommodating us with an earlier check in time. We had travelled 24 hours with no sleep and really appreciated the hospitality.
Stayed 1 night in Oct 2024

8/10 Good

Elizabeth

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Evelyn

Stayed 2 nights in Sep 2024

10/10 Excellent

Gillian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked this property. We were a group of 9 persons arriving late at night very tired and the staff was welcoming and accommodating. Many of the staff are bilingual.
Stayed 3 nights in Oct 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Pablo Javier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo que uno espera
Mucha amabilidad del personal !! Buenas instalaciones.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Wenlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Wenlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there is the best
Stayed 4 nights in Sep 2024

10/10 Excellent

Julius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff with excellent customer service. The staff are so nice and very happy to help their customers Fantastic first stay at the hotel, will be coming back soon 🙂
Stayed 5 nights in Aug 2024

4/10 Poor

Barbara

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No tenían jabón para la ducha. Mucho ruido en mi habitación con el calefactor. Personas amables . La pizza que comí no era buena
Stayed 1 night in Aug 2024

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood, pretty and quiet but with good coffee shops and restaurants. Lovely staff. About 3 blocks to a main road and train access. Only improvement to suggest is adding a desk in the room.
Stayed 4 nights in Aug 2024

10/10 Excellent

Daniela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business travel and short stay hotel
Good hotel for business trip. Has 2+ USB outlets for recharging and many AC outlets. Room desk is a bit small , but got some work done.
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Stayed 5 nights in Jul 2024

10/10 Excellent

Rosangela

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great receptionists!!
The reception people were amazing! Great security and location. However, breakfast staff was not so friendly. They started to remove the empty plates from the buffet counter before the breakfast time ended without adding or replacing them with full dishes. Sometimes there were no plates, and food replacement or clean plates took a long time to arrive. Overall great experience.
Stayed 4 nights in Jul 2024

8/10 Good

Andres

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, we found groceries stores and metro stations close by
Stayed 4 nights in Mar 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Elias at the front desk was ver polite and helpful.
Stayed 7 nights in Jun 2024

8/10 Good

Daniela

Liked: Cleanliness
Stayed 7 nights in Jun 2024

10/10 Excellent

Silvana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location .. EXCELENTE Breakfast... DELICIOUS Stuff... AMAZING
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria

Stayed 2 nights in Jun 2024