Gran Hotel Europa Santo Domingo, Trademark by Wyndham

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gran Hotel Europa Santo Domingo, Trademark by Wyndham

Exterior
Exterior
International cuisine, al fresco dining
Exterior
Room, 2 Single Beds, Accessible, Non Smoking (Roll-In Shower,)

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, property condition

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Parking available
    Parking available

Explore the area

Map
Arzobispo Merino No. 109, Zona Colonial,, Santo Domingo, Distrito Nacional, 10212
  • Cathedral Primada de America
    3 min walk
  • Calle Las Damas
    4 min walk
  • Alcazar de Colon
    4 min walk
  • Santo Domingo (HEX-Herrera Intl.)
    25 min drive

Room options

Room, 1 Queen Bed, Non Smoking, Balcony (Colony Building)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking (Bright)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking (Bright)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Non Smoking (Bright)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 2 Single Beds, Accessible, Non Smoking (Roll-In Shower,)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
Coffee/tea maker
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
Coffee/tea maker
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Santo Domingo

You'll be connected to the convention centre at Gran Hotel Europa Santo Domingo, Trademark by Wyndham, and within steps of Museo Mundo del Ambar / Amber World Museum and Museo del Duarte. Highlights at this Colonial hotel include free buffet breakfast, a restaurant and a bar/lounge. .The bistro, Sky Europa, serves international cuisine. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning free breakfast is served. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class Zona Colonial hotel include Malecon and Blue Mall.

What's nearby

  • Columbus Park - 5 min walk - 0.5 km
  • Calle El Conde - 6 min walk - 0.5 km
  • Cathedral of Santo Domingo - 7 min walk - 0.6 km
  • Malecon - 12 min walk - 1.0 km
  • Sambil Santo Domingo - 4 min drive - 3.5 km

Getting around

  • Manuel de Jesus Abreu Galvan Station - 4 min drive
  • Santo Domingo (SDQ-Las Americas Intl.) - 29 min drive

Restaurants

  • ‪Jalao - ‬5 min walk
  • ‪Restaurante Conde de Peñalba - ‬6 min walk
  • ‪Pizzarelli - ‬5 min walk
  • ‪Curcio Pizza al Taglio - ‬4 min walk
  • ‪Casa Barista - ‬3 min walk

About this property

Gran Hotel Europa Santo Domingo, Trademark by Wyndham

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this Colonial hotel include concierge services, gift shops/newsstands, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).. Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby. Planning an event in Santo Domingo? This hotel has facilities measuring 495 square feet (46 square meters), including a meeting room. Self parking (subject to charges) is available onsite..#The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change): Dining venue(s) Fitness facilities. Mandatory fees: You'll be asked to pay the following charges at the property: Cash deposit: USD 10.00 per stay We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for full breakfast: USD 9 per person (approximately) Covered self parking fee: USD 10 per night (in/out privileges) Rollaway bed fee: USD 30.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts Visa, Mastercard, American Express, Discover, and cash Safety features at this property include a smoke detector . Special instructions: Front desk staff will greet guests on arrival.. Minimum age: 19. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: No pets or service animals. House Rule: Smoking permitted.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (DOP 550 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Sky Europa

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Handrails in hallways (110 centimetre high)
  • Handrails in stairways (110 centimetre high)
  • Lift (80 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1930
  • Colonial architecture
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for DOP 1320.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: DOP 2200 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: DOP 550 per night
  • Rollaway bed fee: DOP 1320.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards, cash and mobile payments. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gran Hotel Europa Santo Domingo Trademark by Wyndham
Gran Hotel Europa Santo Domingo, Trademark by Wyndham Hotel

Frequently asked questions

What is the cancellation policy at Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

Gran Hotel Europa Santo Domingo, Trademark by Wyndham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Gran Hotel Europa Santo Domingo, Trademark by Wyndham on 24 Nov 2024 start from AU$138.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

Yep, Gran Hotel Europa Santo Domingo, Trademark by Wyndham has a covered self car park for DOP 550 per night. Onsite parking is limited.

Are there any beaches close to Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

Yep, Gran Hotel Europa Santo Domingo, Trademark by Wyndham is a short 13-minute walk from Playa Montesinos.

Is Gran Hotel Europa Santo Domingo, Trademark by Wyndham family-friendly?

You bet! With amenities such as a deli, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Gran Hotel Europa Santo Domingo, Trademark by Wyndham is a hit with families.

Does Gran Hotel Europa Santo Domingo, Trademark by Wyndham serve breakfast?

Yeah, free buffet breakfast is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

No, only service animals are allowed.

Gran Hotel Europa Santo Domingo, Trademark by Wyndham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 287 out of 503 reviews" "
Rating 8 - Good. 132 out of 503 reviews" "
Rating 6 - Okay. 50 out of 503 reviews" "
Rating 4 - Poor. 18 out of 503 reviews" "
Rating 2 - Terrible. 16 out of 503 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, it was a wonderful stay! The staff went above and beyond. The location, service, and meal options were all great! I have stayed there a few times over the years, and the hotel has new upgrades and features. I look forward to staying there again for a longer period of time.
Stayed 1 night in Jul 2024

10/10 Excellent

MLP

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good. All the channels on the tv is Spanish
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2024

6/10 Okay

José

Travelled with family
Liked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff , clean location
Stayed 1 night in Aug 2024

4/10 Poor

MARITZA

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This is a beautiful property. Great amenities. Building needs remodeling. Rooms are smelly of bengay. Plumbing is horrible. I could smell when people next room used toilet. Disgusting. Pitty Wyndham is neglecting such a beautiful property. Best part fourth floor terrace restaurant.
Stayed 1 night in Aug 2024

10/10 Excellent

Maylin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel perfecto por fin de semana. Limpio, seguro, gente muy agradable y simoatico. Estaba muchas veces y seguro voy a volver
Stayed 1 night in Aug 2024

10/10 Excellent

GILBERTO RIVERA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 5min caminando de restaurantes y Zona Colonial. Muy tranquilo y buena seguridad
Stayed 3 nights in Aug 2024

8/10 Good

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
El hotel está en una excelente zona, cerca de restaurantes, tiendas y demás atracciones; se puede ir caminando sin preocuparse por el estacionamiento o la seguridad. El desayuno muy bueno también. Recomendado.
Stayed 2 nights in Aug 2024

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was very friendly and helpful and accommodating.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Terrace
Stayed 1 night in Jul 2024

8/10 Good

Gabriel

Stayed 8 nights in Jul 2024

6/10 Okay

Herbert

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hace 10 años solía quedarme aquí cuando solo había un edificio y todo era maravilloso. Ahora, con el nuevo edificio, me dieron una habitación allí. Se ve bien en fotos, pero no hay aire acondicionado. Enviaron a los técnicos tres veces y solo reiniciaban la máquina. En el baño, la puerta se abre de manera incorrecta y es fácil quedarse atrapado si estás solo. El Internet es débil y no funciona, parece que solo tienen un módem para todo el edificio, y si tu habitación está lejos del ascensor, no hay Internet. El desayuno siempre es bueno, pero el estacionamiento es confuso. La llave de tu habitación debería abrir la puerta del estacionamiento, pero nunca funciona.
Stayed 3 nights in May 2024

8/10 Good

Alejandrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

8/10 Good

Betzabeth

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Alejandrina

Liked: Cleanliness, staff & service, property conditions & facilities
Is was very nice and safe
Stayed 3 nights in Jul 2024

2/10 Terrible

Zyhe

Stayed 8 nights in Jul 2024

10/10 Excellent

Edgardo, Sunny Isles Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service team
Stayed 1 night in Jul 2024

10/10 Excellent

Alejandrina

Stayed 1 night in Jul 2024

6/10 Okay

Apóstol Xavier, Baldwin Park

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Room was bad
Stayed 1 night in Jul 2024

10/10 Excellent

Alejandro

Stayed 1 night in Jul 2024

6/10 Okay

Apóstol Xavier, Baldwin Park

Very small room , staff was ok. Shower no good ..
Stayed 4 nights in Jul 2024

8/10 Good

Dianne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was not ready one hour past the start of check-in time. Though, staff/ young woman at check-in was very courteous and professional. I have had several encounters with her during last stays, and she always is.
Stayed 1 night in Jul 2024