Napolitano Hotel

3.0 star property
Boardwalk/promenade Santo Domingo hotel in Zona Colonial with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Napolitano Hotel

Outdoor pool, pool umbrellas
Casino
Standard Room
Aerial view
Bar (on property)

Reviews

7.4 out of 10

Good

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
The price is AU$193
includes taxes & fees
24 Nov - 25 Nov

Explore the area

Map
Av. George Washington No. 51, entre los dos obeliscos, Santo Domingo, Distrito Nacional, 10208
  • Malecon
    1 min walk
  • Calle El Conde
    9 min walk
  • Calle Las Damas
    14 min walk
  • Santo Domingo (HEX-Herrera Intl.)
    21 min drive

Room options

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
  • 22 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

Similar properties

About the area

Santo Domingo

Napolitano Hotel places you steps from Malecon and within a short 5-minute stroll of Hostos Park. Highlights at this hotel include a full-service spa, a casino and a restaurant. .A day of pampering at Le Spa can include massages, aromatherapy and reflexology along with access to the sauna and steam room. The restaurant, La Terrasse, is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the outdoor swimming pool, nightclub, gym and sauna. Other amenities include free Wi-Fi in public areas, a conference centre and a 24-hour business centre. Cooked-to-order breakfast is available daily between 7:30 AM and 9:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .In the area of this 3-property class Zona Colonial hotel, you'll find Blue Mall.

What's nearby

  • Malecon - 1 min walk - 0.0 km
  • Calle El Conde - 9 min walk - 0.8 km
  • Columbus Park - 16 min walk - 1.3 km
  • Sambil Santo Domingo - 3 min drive - 3.3 km
  • Centro Olimpico - 5 min drive - 4.5 km

Getting around

  • Amin Abel Station - 3 min drive
  • Santo Domingo (SDQ-Las Americas Intl.) - 32 min drive

Restaurants

  • ‪Terraza Napolitano - ‬1 min walk
  • ‪Grand's Paco's Cafeteria & Bar - ‬9 min walk
  • ‪D' Luis Parrillada - ‬7 min walk
  • ‪New Jersey Drink Liquor Store - ‬4 min walk
  • ‪M7 - ‬7 min walk

About this property

Napolitano Hotel

Boardwalk/promenade Santo Domingo hotel in Zona Colonial with a full-service spa
Napolitano Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 1894 square feet (176 square metres) and includes a conference centre. A casino, a nightclub, and a fitness centre are also featured at Napolitano Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 3-star Santo Domingo hotel.

  • 1 building
  • 65 guestrooms or units
  • 7 levels
  • 1894 sq ft of conference space
  • 176 sq. m of conference space
  • Built in 1975
  • Casino
  • Nightclub
  • Deli
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Napolitano Hotel offers 65 air-conditioned accommodations with minibars and a safe. Televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Le Spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:00 AM for a fee: USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Terrasse

Family friendly

  • Changing table
  • Children's dinnerware
  • Free cot
  • Free rollaway/extra bed
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (1,894 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV with digital channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 15 for adults and from USD 15 for children
  • Airport shuttle fee: USD 40.00 per vehicle (one way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 12 years old)
  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Napolitano
Napolitano Hotel
Napolitano Hotel Santo Domingo
Napolitano Santo Domingo
Napolitano Hotel And Casino
Napolitano Hotel Hotel
Napolitano Hotel Santo Domingo
Napolitano Hotel Hotel Santo Domingo

Frequently asked questions

What is the cancellation policy at Napolitano Hotel?

Napolitano Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Napolitano Hotel?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Napolitano Hotel on 24 Nov 2024 start from AU$192.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Napolitano Hotel?

Yep, Napolitano Hotel has a free self car park.

Are there any beaches close to Napolitano Hotel?

Yep, Napolitano Hotel is a short 8-minute walk from Playa Montesinos. Fun beach activities include waterskiing, windsurfing and body boarding.

Is there a spa on site at Napolitano Hotel?

Yep, Le Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Napolitano Hotel have a pool?

Napolitano Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Napolitano Hotel?

Napolitano Hotel features a full-service spa, a nightclub and an outdoor pool.

Is Napolitano Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as changing tables and highchairs in the guestrooms, it's no surprise that Napolitano Hotel is a hit with families.

Does Napolitano Hotel serve breakfast?

Yep, cooked-to-order brekkie is on offer daily from 7:30 AM to 9:00 AM.

Is there a free airport shuttle available at Napolitano Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Napolitano Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Napolitano Hotel?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Napolitano Hotel?

No, pets are not allowed.

Napolitano Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 253 out of 798 reviews" "
Rating 8 - Good. 242 out of 798 reviews" "
Rating 6 - Okay. 149 out of 798 reviews" "
Rating 4 - Poor. 82 out of 798 reviews" "
Rating 2 - Terrible. 72 out of 798 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mireya

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. I enjoyed the view very much.
Stayed 1 night in Aug 2024

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Personal muy buenas atenciones
Stayed 3 nights in Aug 2024

10/10 Excellent

Seneca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at
Stayed 3 nights in Jun 2024

10/10 Excellent

DHARIANA

Stayed 3 nights in Aug 2024

8/10 Good

Pavel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff del hotel es muy amable y profesional en todo momento. El cuarto estaba limpio y en orden y con una vista bonita. Cabe mencionar que el balcón es muy angosto. Tuvimos algún problema de agua caliente pero fueron a la habitación y se solucionó de inmediato. Su ubicación es muy conveniente, pero por la noche si hay mucho ruido afuera del hotel. En cuanto al desayuno, que es buffet, es un tanto pobre. Definitivamente pudieran mejorarlo. Por último, como sugerencia para el hotel, el color de la piscina estaba mucho mejor como se anuncia aún en sus fotos (azul el fondo y con el logotipo del hotel), ya que el nuevo tono verde da la impresión de estar sucia.
Stayed 1 night in Jul 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Fernando

Very nice
Stayed 1 night in Jun 2024

8/10 Good

Wanda

Travelled with family
Liked: Cleanliness, staff & service
The people were very nice and provide an excellent service , specially at breakfast buffet the views were really nice. However the street noise is horrible and the facility needs update. The room were not clean and the rugs were dirty. The staff Never change the bead sheets. Did not clean the bathroom. The room maintenance was horrible.
Stayed 3 nights in Jun 2024

6/10 Okay

Jose

Disliked: Property conditions & facilities
el aire no enfriaba recepcion no contesto llamadas se iba mucho agua
Stayed 3 nights in May 2024

4/10 Poor

Juan

Disliked: Staff & service, property conditions & facilities
Also the Casino is not peoiple friendly and the se
The Hotel Conditions are in a very bad shape,Internet is poor ,poor coordination,food needs to be more updated daily.
Stayed 6 nights in May 2024

10/10 Excellent

CLAUDIA, North york

Liked: Cleanliness, staff & service, property conditions & facilities
Great service at the restaurant… nice people
Stayed 2 nights in May 2024

6/10 Okay

Nelson, San Juan

Liked: Cleanliness, staff & service
It ok for the money.
Stayed 1 night in Mar 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People was really nice and friendly I would go back to this place
Stayed 2 nights in Apr 2024

10/10 Excellent

MARCOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Orioly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It antique oriented style and relaxing vibe.
Stayed 3 nights in Mar 2024

10/10 Excellent

Andreas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smell in hallways. Mold on ceiling in shower. Rotted wood at shower base
Stayed 2 nights in Mar 2024

10/10 Excellent

Ron, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2024

10/10 Excellent

Linette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto su ubicación, la limpieza de las habitaciones, el personal es estupendo en especial el de Jose (área de buffet) es muy atento y eficiente. Se que volveré pronto. * Por favor consideren poner calentador a la piscina es hermosa pero no la pude utilizar ya que el agua es demasiado fría.
Stayed 4 nights in Mar 2024

10/10 Excellent

Ariel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Job Orlando & Staff
Great job Orlando and staff. In my many trips to the country you are one of the best.
Stayed 4 nights in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2024

10/10 Excellent

Julissan

Travelled with partner
Love it here everything went well, very surprised with the breakfasts buffet included
Stayed 3 nights in Feb 2024

4/10 Poor

Hanoi

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The toilet was extremely dirty The beds only had a thin sheet and the pillows were old and stained.
Stayed 1 night in Feb 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024