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Tropical Island Aparthotel – Las Americas Airport Santo Domingo

2.5 star property
Family-friendly hotel connected to the convention centre in Santo Domingo Este with a water park
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Tropical Island Aparthotel – Las Americas Airport Santo Domingo

Balcony view
Superior Studio, 1 Double Bed, Microwave, Sea View
Front of property
Superior Studio, 1 Double Bed, Microwave, Sea View
Property amenity

Reviews

6.2 out of 10

Popular amenities

  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
Caracoles 67, Santo Domingo Este, Santo Domingo Este, 11704
  • Assembly Hall of Jehovah's Witnesses
    5 min drive
  • National Aquarium
    5 min drive
  • Three Eyes Park
    5 min drive
  • Santo Domingo (SDQ-Las Americas Intl.)
    17 min drive

Room options

View all photos for Superior Studio, 1 Double Bed, Microwave, Sea View

Superior Studio, 1 Double Bed, Microwave, Sea View

Superior Studio, 1 Double Bed, Microwave, Sea View

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dining table
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Double Bed, Private Bathroom

Standard Single Room, 1 Double Bed, Private Bathroom

Standard Single Room, 1 Double Bed, Private Bathroom

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
Smart TV
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Apartment, Terrace - City and Sea Views

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

One Bedroom Apartment, Terrace - City and Sea Views

Highlights

Garden
Terrace
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Apartment, 1 Bedroom, Kitchen, Ground Floor

Family Apartment, 1 Bedroom, Kitchen, Ground Floor

Family Apartment, 1 Bedroom, Kitchen, Ground Floor

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Romantic Apartment, 1 Bedroom, Kitchenette

Romantic Apartment, 1 Bedroom, Kitchenette

Romantic Apartment, 1 Bedroom, Kitchenette

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment, 2 Bedrooms, Refrigerator & Microwave

Family Apartment, 2 Bedrooms, Refrigerator & Microwave

Family Apartment, 2 Bedrooms, Refrigerator & Microwave

Highlights

Garden
Terrace
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 95 sq m
  • City view
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

View all photos for Comfort Double Room, Refrigerator & Microwave

Comfort Double Room, Refrigerator & Microwave

Comfort Double Room, Refrigerator & Microwave

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
Smart TV
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Economy Single Room, 1 Single Bed, Private Bathroom, Ground Floor

Economy Single Room, 1 Single Bed, Private Bathroom, Ground Floor

Economy Single Room, 1 Single Bed, Private Bathroom, Ground Floor

Highlights

Garden
Individually furnished
Individually decorated
Connecting rooms available
Fridge
Dining table
Smart TV
Hypo-allergenic bedding
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Apartment, 1 Bedroom, Refrigerator & Microwave, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Family Apartment, 1 Bedroom, Refrigerator & Microwave, City View

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Beautiful 1 Bedroom apartment With Balcony City Views

Beautiful 1 Bedroom apartment With Balcony City Views

Beautiful 1 Bedroom apartment With Balcony City Views

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Apartment, 2 Bedrooms, Refrigerator & Microwave, City View

Fridge, microwave, blender, dining tables

Family Apartment, 2 Bedrooms, Refrigerator & Microwave, City View

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 96 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed, 3 Single Beds and 1 Queen Bed

View all photos for Premium Double Room, 1 Queen Bed, Terrace, City View

Premium Double Room, 1 Queen Bed, Terrace, City View

Premium Double Room, 1 Queen Bed, Terrace, City View

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
Smart TV
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 2 Bedrooms, Terrace, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Apartment, 2 Bedrooms, Terrace, City View

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Comfort Apartment, 1 Bedroom, Refrigerator & Microwave, City View

Comfort Apartment, 1 Bedroom, Refrigerator & Microwave, City View

Comfort Apartment, 1 Bedroom, Refrigerator & Microwave, City View

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Interior
Hotel Tropicana Santo Domingo
Pool
Parking included
Free WiFi
Restaurant
3.5 out of 5, Good, (24)
The price is AU$69
for 1 night
includes taxes & fees
30 Nov - 1 Dec
Hotel Tropicana Santo Domingo

About the area

Santo Domingo Este

Tropical Island Aparthotel – Las Americas Airport Santo Domingo places you in the heart of Santo Domingo Este, connected to the convention centre and 2.4 km (1.5 mi) from Assembly Hall of Jehovah's Witnesses. Highlights at this family-friendly hotel include a water park and in-room free wired Internet. .Enjoy the waterslide, pool loungers and lifeguards on site. Other amenities include free wired Internet in public areas and laundry facilities. There's also the convenience of an airport shuttle. .With a stay at this Corales del Sur hotel, you'll be 3 km (1.9 mi) from Three Eyes Park and 3.5 km (2.2 mi) from National Aquarium.

What's nearby

  • Assembly Hall of Jehovah's Witnesses - 5 min drive
  • National Aquarium - 5 min drive
  • Three Eyes Park - 5 min drive
  • Megacentro Mall - 8 min drive
  • Zona Franca de San Isidro Industrial Area - 8 min drive

Getting around

  • Manuel de Jesus Abreu Galvan Station - 8 min drive
  • Santo Domingo (SDQ-Las Americas Intl.) - 17 min drive

Restaurants

  • ‪Jade Teriyaki (Jumbo) - ‬3 min drive
  • ‪Cafe Santo Domingo - ‬3 min drive
  • ‪Gran Parador Bellamar - ‬5 min drive
  • ‪MIXER - ‬4 min drive
  • ‪Cacharepa - ‬4 min drive

About this property

Tropical Island Aparthotel – Las Americas Airport Santo Domingo

Family-friendly hotel connected to the convention centre in Santo Domingo Este with a water park
Tropical Island Aparthotel – Las Americas Airport Santo Domingo offers its guests a water park (surcharge) and a waterslide. A computer station is on site and wired Internet is free in public spaces. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Tropical Island Aparthotel – Las Americas Airport Santo Domingo. You'll have access to the indoor pool, outdoor pool, and health club at a partner property.

Smoking is allowed in designated areas at this Colonial Santo Domingo Este hotel.

  • 60 guestrooms or units
  • 7 levels
  • 3 buildings
  • Built in 2010
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Smoking in designated areas
Tropical Island Aparthotel – Las Americas Airport Santo Domingo offers 60 accommodations, which are accessible via exterior corridors and feature a safe and free newspapers. This individually decorated and furnished accommodation includes dining tables. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. 32-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Santo Domingo Este hotel provides complimentary wired Internet access. Business-friendly amenities include desks and printers. Microwaves, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on request.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Dining table
  • Fenced pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Microwave on request
  • Pool gate
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In a national park
  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 17 accessible parking spaces
  • Accessible airport shuttle
  • Handrails in stairways (99 centimetre high)
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (170 centimetre high)
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 2010
  • Colonial architecture
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Blender
  • Dining table
  • Limited room service
  • Meal delivery service
  • Microwave on request
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Printer
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 6:00 AM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests are required to contact this property by WhatsApp or telephone 24 hours prior to arrival to arrange check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tropical Island Aparthotel – Las Americas Airport Santo Domingo

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 10 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
  • Service fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPal and Cash App
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash, mobile payments and PayPal. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tropical Aparthotel
Tropical Island Aparthotel
Tropical Island Aparthotel Santo Domingo Este
Tropical Island Santo Domingo Este
Tropical Santo Domingo Este
Hotel Tropical Island
Tropical Island Aparthotel
Hotel Tropical Island Las Americas Airport Colonial Zone

Frequently asked questions

Are there any beaches close to Tropical Island Aparthotel – Las Americas Airport Santo Domingo?

The closest beach to Tropical Island Aparthotel – Las Americas Airport Santo Domingo is Guibia Beach (8.3 km).

How much does it cost to stay at Tropical Island Aparthotel – Las Americas Airport Santo Domingo?

As of 16 Nov 2024, prices found for a 1-night stay for 2 adults at Tropical Island Aparthotel – Las Americas Airport Santo Domingo on 26 Nov 2024 start from AU$100.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tropical Island Aparthotel – Las Americas Airport Santo Domingo have a waterslide?

Yep, this property has a waterslide!

Is Tropical Island Aparthotel – Las Americas Airport Santo Domingo family-friendly?

You bet! With amenities such as a water park, a corner/local shop and laundry facilities, it's no surprise that Tropical Island Aparthotel – Las Americas Airport Santo Domingo is a hit with families.

Is there a free airport shuttle available at Tropical Island Aparthotel – Las Americas Airport Santo Domingo?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Tropical Island Aparthotel – Las Americas Airport Santo Domingo?

Check-in begins at 6:00 AM. Check-out time is noon.

Are pets allowed at Tropical Island Aparthotel – Las Americas Airport Santo Domingo?

No, pets and service animals are not allowed.

Is there a golf course on site at Tropical Island Aparthotel – Las Americas Airport Santo Domingo?

There is a golf course next to Tropical Island Aparthotel – Las Americas Airport Santo Domingo.

Tropical Island Aparthotel – Las Americas Airport Santo Domingo Reviews

Reviews

6.2
Rating 10 - Excellent. 52 out of 228 reviews" "
Rating 8 - Good. 61 out of 228 reviews" "
Rating 6 - Okay. 28 out of 228 reviews" "
Rating 4 - Poor. 22 out of 228 reviews" "
Rating 2 - Terrible. 65 out of 228 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.8/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Maurice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

2/10 Terrible

tyrone

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 6 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
ALL was good,extra $30 @check-in to have it ALL(ac, Wi-Fi, security, parking w/your OWN remote, SUPER clean, Fire stick..ect) all DAY...🤔no problem.And lastly... the Owner he goes ABOVE AND BEYOND for his Extraordinary Guest's....OHH YEA the morning Sunrise view from the 5th floor AWESOME
Stayed 3 nights in May 2024

2/10 Terrible

Dennis

Disliked: Amenities
They were closed and I couldn't get in
Stayed 3 nights in Mar 2024

4/10 Poor

Julio, Mountainside

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
i didn't like the area I wasn't feel confortable
Stayed 3 nights in Jan 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Lise

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The price that I was charged when I arrived at the hotel was different from the price that was quoted on the website
Stayed 1 night in Aug 2023

2/10 Terrible

Elvira

Travelled with family
Disliked: Amenities, property conditions & facilities
Really bad Air-condition not working properly. They ask me to pay $25 extra just because Expedia gave me a discount according to them. It look like they are stealing people money.
Stayed 1 night in May 2023

6/10 Okay

Stella

Travelled with partner
Disliked: Amenities
If you just need something cheap for a night it’s ok. We had a 4am flight so we just came for a few hours as we weren’t staying in Santo Domingo for the duration of the trip and wanted something close to the airport due to the early flight. No shampoo or shower gel. Tons of mosquitos, and very uncomfortable bed. The guy at the reception was very kind and nice.
Stayed 1 night in Feb 2023

4/10 Poor

Robert

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and comfy, the host Donald is an amazing man, he's friendly and very helpful; I am so looking forward to bringing my friends for my 2023 group trip.

2/10 Terrible

Ezequiel, Camarillo

Stayed 1 night in Nov 2022

2/10 Terrible

Emilie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The owner is a thief. I had to pay $35 a day extra for AC and $15 a day extra for internet and I had to pay that before I check in… and to top it off I deposited $40 for a gate key which was supposed to be refunded when I returned the keys but he did not give me the refund. The AC was only at night. The owner stated that if I need AC during the day that’s and extra $15 a day. The internet was not working for over a week but he did not refund any money. That man is a crook . I don’t think anyone should fall into a trap like that. I had to go with what he said cause we had nowhere else to go. That hotel is a very bad place to be….No security it’s just terrible
Stayed 18 nights in Jul 2022

2/10 Terrible

Alena, Conshohocken

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was treated horribly after my flight arrived at 3am and was told he wasn't supposed to be handling clients at that time. I was told to leave premises since I didn't want to pay $80 to check in 4 hours early. I was also not refunded my week stay, not did expedia back me. Horrible experience. It's not even located where it says.
Stayed 7 nights in Jul 2022

10/10 Excellent

Alfredo

Stayed 3 nights in Jun 2022

2/10 Terrible

Yvetha

That need to be close for cleaning
Stayed 1 night in May 2022

4/10 Poor

jean, Orange

Stayed 1 night in Apr 2022

2/10 Terrible

Karl Henry Milton

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Feb 2022

6/10 Okay

joel, yauco

Disliked: Amenities
Nos trataron muy bien alquilamos el apt de 2 cuartos cocina 2 banos defecto no tiene elevador hay que subir 3 pisos para llegar hay un colmado cerca para compras para el desalluno
Stayed 4 nights in Jan 2022

6/10 Okay

Melissa

Disliked: Cleanliness, amenities
Stayed 10 nights in Dec 2021

2/10 Terrible

Derek

Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely Nothing! It's disgraceful
Stayed 1 night in Nov 2021

2/10 Terrible

Hank

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
...............................................
Stayed 2 nights in Oct 2021

8/10 Good

RINS

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2021

6/10 Okay

Earl

Travelled with family
Liked: Cleanliness
Not very comfortable for families.
Can't adjust the A/C past a predetermined temperature or else it would supposedly break according to the manager, which was insufficient to keep the room cool enough. Also no blankets or comforters on beds. One towel in room for 3 people. Room not cleaned at all during stay. One set of eating utensils for 3 people. Property extremely slow at responding to messages despite suggesting is the fastest way to communicate. Will say the property itself is very secure despite being in a sketchy area.
Stayed 2 nights in Jul 2021