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Carlisle Station Hotel, Sure Hotel Collection by BW

4.0 star property
Victorian hotel with 24-hour front desk and bar/lounge

Photo gallery for Carlisle Station Hotel, Sure Hotel Collection by BW

Lounge
Lounge
Front of property
Bar (on property)
Point of interest

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pet-friendly
  • Housekeeping
The current price is AU$92
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
Court Square, Carlisle, England, CA1 1QY
  • Carlisle Guildhall
    ‪6 min walk‬
  • Carlisle Cathedral
    ‪8 min walk‬
  • Tullie House Museum and Gallery
    ‪8 min walk‬
  • Carlisle (CAX)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Highlights

Heating
LED TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Daily housekeeping
Iron/ironing board
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
LED TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Daily housekeeping
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Highlights

Heating
LED TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Daily housekeeping
Iron/ironing board
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

Highlights

Heating
Free minibar items
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Bathrobes
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Highlights

Heating
Free minibar items
LED TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

County Hotel

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
3.5 out of 5, Good, (959)
The price is AU$92
for 1 room
includes taxes & fees
23 Feb - 24 Feb
County Hotel

About the area

Carlisle

At Carlisle Station Hotel, Sure Hotel Collection by BW you'll be within just a 15-minute stroll of Carlisle Cathedral and AMF Bowling. Highlights at this Victorian hotel include in-room LED TVs. .Hotel Lounge Bar is the hotel's own bar. 54 square feet (5 square metres) of event facilities include meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and coffee/tea in a common area. English breakfast is available at weekends between 7:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 15-minute walk of this 4-property class Carlisle hotel include The Sands Centre and Carlisle Castle.

What's nearby

  • Carlisle Cathedral - 8 min walk
  • The Sands Centre - 12 min walk
  • Carlisle Castle - 13 min walk
  • Brunton Park - 19 min walk
  • Carlisle Racecourse - 5 min drive

Getting around

  • Carlisle Station - 1 min walk
  • Newcastle (NCL-Newcastle Intl.) - 79 min drive

Restaurants

  • ‪The William Rufus - ‬1 min walk
  • ‪Woodrow Wilson (Wetherspoon) - ‬2 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪BrewDog Carlisle - ‬2 min walk
  • ‪Nando's - ‬2 min walk

About this property

Carlisle Station Hotel, Sure Hotel Collection by BW

Victorian hotel with 24-hour front desk and bar/lounge
Carlisle Station Hotel, Sure Hotel Collection by BW offers its guests coffee/tea in common area, express check-out, and discounted use of a nearby fitness facility. Event space at this hotel measures 54 square feet (5 square metres) and includes conference space. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The business-friendly Carlisle Station Hotel, Sure Hotel Collection by BW also features a front desk safe and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victorian Carlisle hotel is smoke free.

  • 70 guestrooms or units
  • 3 levels
  • Conference rooms
  • 54 sq ft of conference space
  • 5 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Lift
  • No smoking on site
  • Bar or lounge
Carlisle Station Hotel, Sure Hotel Collection by BW offers 70 accommodations with coffee/tea makers and a hairdryer. 32-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 12 per day)
  • Limited on-site parking

Food and drink

  • Weekend English breakfast available 7:30 AM to 10:00 AM for a fee: GBP 10 per person
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Hotel Lounge Bar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 54 square feet of conference space
  • Meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10 per person
  • Self-parking fee: GBP 12 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Carlisle Hallmark
Carlisle Hallmark Hotel
Hallmark Carlisle
Hallmark Carlisle Hotel
Hallmark Hotel Carlisle
Hotel Hallmark Carlisle
Hallmark Hotel Carlisle
Carlisle Sure Hotel Collection by Best Western
Carlisle Station Hotel, Sure Hotel Collection by BW Hotel
Carlisle Station Hotel, Sure Hotel Collection by BW Carlisle

Frequently asked questions

Is parking available at Carlisle Station Hotel, Sure Hotel Collection by BW?

Yep, Carlisle Station Hotel, Sure Hotel Collection by BW has a self car park for GBP 12 per day. Onsite parking is limited.

How much does it cost to stay at Carlisle Station Hotel, Sure Hotel Collection by BW?

As of 9 Feb 2025, prices found for a 1-night stay for 2 adults at Carlisle Station Hotel, Sure Hotel Collection by BW on 23 Feb 2025 start from AU$92.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Carlisle Station Hotel, Sure Hotel Collection by BW serve breakfast?

Sure does, English breakfast is available at weekends from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Carlisle Station Hotel, Sure Hotel Collection by BW?

No, Carlisle Station Hotel, Sure Hotel Collection by BW does not offer an airport shuttle service.

What time are check-in & check-out at Carlisle Station Hotel, Sure Hotel Collection by BW?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Carlisle Station Hotel, Sure Hotel Collection by BW?

Dogs are welcome at Carlisle Station Hotel, Sure Hotel Collection by BW, with food and water bowls on offer.

Carlisle Station Hotel, Sure Hotel Collection by BW Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 239 out of 1002 reviews
Rating 8 - Good. 356 out of 1002 reviews
Rating 6 - Okay. 208 out of 1002 reviews
Rating 4 - Poor. 120 out of 1002 reviews
Rating 2 - Terrible. 79 out of 1002 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor
Stayed 1 night in Nov 2024

8/10 Good

Geoffrey

Business traveller
Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Carpet in our room was moth eaten. Saw one moth flying. Shower was broken. We reported it the first night. Person on duty did not offer to move us to another room or apologize. The person on duty when we checked out was much nicer and assured us it would be addressed that day. Breakfast buffet was good. Location is perfect. Just steps from the train station
Stayed 2 nights in Oct 2024

8/10 Good

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Useful for town
Stayed 1 night in Oct 2024

10/10 Excellent

Terry

Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was good, got checked in slightly early, room was nice, as was bar. 2 bad things, the noise of bottles getting emptied the next morning from pub behind us, and the shower would not get hotter than lukewarm.
Stayed 1 night in Oct 2024

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Carlisle business trip
Overall a very good, cost efficient busitrip, looked after by very good staff. The only negative was my room faced out over to a very busy service alley with kitchen staff moving wheelie bins over pavement/ cobbles at the startof the shift- woken at 6am every morningof my stay= not good.. but id still use the hotel again, hopefully on the quiet side of the hotel.
Stayed 3 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

liz

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Chris, Stoke on Trent

Business traveller
Liked: Staff & service
No evening meals available but town is walkable and plenty of options. Bathroom in desperate need of updating, seems a refurb of the public areas is ongoing with painters everywhere. Rooms ok, all a bit dated and tired but priced about right and staff friendly enough. Parking a bit steep at £12, but no coincidence station car park available next door is £12.50 a day. All in all, bang average, bathroom from the 60s.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel well positioned for the station. Comfortable and clean. Breakfast was excellent, a pity they don't do evening meals but the lady on reception said this might be in the pipeline which would be nice as the bar and restaurant very pleasant. Good value one night stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Lynn

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very enjoyable stay.
Friendly welcome, Very clean and comfortable room,excellent location.
Stayed 1 night in Sep 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Left cases before check in to allow us to go a walk etc, smooth check in, room adequate for what we required, staff friendly, good night sleep in a comfy bed 👌👌 Asked for some flowers and chocolates to be arranged for our anniversary this was done no problem at all good added wee extra
Stayed 1 night in Sep 2024

10/10 Excellent

haydn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service
The room was a good size and was very functional, although I couldn't get the shower to run hot water, but the bath would, so a bath it was. A little bit noisey but not bad. Bed was a bit hard. Great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean and ideally located at the railway station. Clean and comfortable bed with lots near by offering food and drink. Ideal hotel for an overnight stay in Carlisle. I’d definitely stay here again as it offers good value for money.
Stayed 1 night in Aug 2024

4/10 Poor

Fay

Liked: Cleanliness, staff & service, property conditions & facilities
I paid for an Executive room 114 I did not know there was a connecting room which resulting in hearing everything from room 113, when I say everything I mean everything. Certainly not the gentleman’s fault but he was up several times in the early hours going out for a cigarette, this included a constant cough, I even got the same 6.30 am wake up call from reception, lovely hotel and staff but sadly the worst nights sleep wish I had just gone for a standard room maybe would have been different
Stayed 1 night in Aug 2024

8/10 Good

Charlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location.
Convenient for travel and getting around. Stayed here before. Faulty power sockets that I reported to Reception. Staff always friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another amazing stay at this hotel
Stayed 1 night in Aug 2024