Grand Hyatt Sanya Haitang Bay Resort and Spa (Sanya, CHN): Reviews & Deals from AU$264

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Stylish beach retreat with 3 outdoor pools

Where to?

Dates

February 2025

March 2025

3 restaurants, breakfast, lunch, dinner served; Chinese cuisine

3 outdoor pools, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
Pool
Spa
Parking included
Housekeeping
Air conditioning

includes taxes & fees

3 Mar - 4 Mar

Explore the area

No. 68 Haitang North Road, Haitang Bay, Sanya, Hainan Province, 572013

China Duty Free Sanya Duty Free Shop
‪5 min drive‬
Haitang Bay
‪8 min drive‬
Wuzihzhou Island Beach
‪12 min drive‬
Sanya (SYX-Phoenix Intl.)
‪34 min drive‬

Room options

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Villa, 3 Bedrooms

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Private pool

Air conditioning

Connecting rooms available

Executive Lounge

380 sq m
Sleeps 8
2 King Beds and 2 Single Beds

Family Suite, Ocean View

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Executive Lounge

Free cots/infant beds

93 sq m
Sleeps 4
1 King Bed and 2 Single Beds

Family Room, 2 Single Beds, Ocean View (Kid Theme)

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

93 sq m
Ocean view
Sleeps 3
2 Single Beds

Deluxe Room, 1 King Bed, Ocean View

Highlights

Garden

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

68 sq m
Ocean view
Sleeps 3
1 King Bed

Room, 2 Single Beds

Highlights

Garden

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

68 sq m
Sleeps 3
2 Single Beds

Deluxe Room, 2 Single Beds (Grand)

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

68 sq m
Sleeps 3
2 Single Beds

Room, 2 Single Beds, Oceanfront (Club Access)

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Sleeps 3
2 Single Beds

Room, 2 Single Beds, Oceanfront

Highlights

Garden

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

68 sq m
Ocean view
Sleeps 3
2 Single Beds

Room, 1 King Bed, Oceanfront

Highlights

Garden

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

68 sq m
Ocean view
Sleeps 3
1 King Bed

Room, 2 Single Beds (Club Access)

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Sleeps 3
2 Single Beds

Deluxe Room, 2 Single Beds, Ocean View

Highlights

Garden

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

68 sq m
Ocean view
Sleeps 3
2 Single Beds

Room, 2 Single Beds, Ocean View (Club Access)

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Sleeps 3
2 Single Beds

Deluxe Suite, 1 King Bed, Private Pool

Highlights

Garden

Balcony

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private pool

Air conditioning

115 sq m
Sleeps 3
1 King Bed

Room, 1 King Bed, Oceanfront (Club Access)

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Sleeps 3
1 King Bed

Room, 1 King Bed (Club Access)

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Sleeps 3
1 King Bed

Room, 1 King Bed, Ocean View (Club Access)

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Sleeps 3
1 King Bed

Room, 1 King Bed

Highlights

Garden

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

68 sq m
Sleeps 3
1 King Bed

Villa, 2 Bedrooms (Huan)

Highlights

Garden

Balcony

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private pool

Air conditioning

380 sq m
Sleeps 4
1 King Bed and 2 Single Beds

Grand Suite, Ocean View (Executive)

Highlights

Garden

Balcony

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

300 sq m
Sea view
Sleeps 3
1 King Bed

Grand Suite, 1 King Bed, Ocean View

Highlights

Garden

Balcony

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

105 sq m
Sea view
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed, Private Pool

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Private pool

Air conditioning

Connecting rooms available

Free cots/infant beds

70 sq m
Sleeps 3
1 King Bed

Grand Suite, 1 King Bed, Ocean View (Deluxe)

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Executive Lounge

Free cots/infant beds

140 sq m
Sea view
Sleeps 3
1 King Bed

2 Twin Beds Ocean Front With Club Access

Sleeps 2
2 Single Beds

Deluxe Room (Pool)

Sleeps 2
1 Queen Bed

Family Friendly Suite - 2-Bedroom, Sea-View

Sleeps 4
1 Queen Bed and 2 Single Beds

Superior Room

Sleeps 2
1 Queen Bed OR 2 Single Beds

Deluxe Sea-View Family Two-Bedroom Interconnecting Suite

Sleeps 4
2 Single Beds and 1 Queen Bed

2 Twin Beds Ocean View With Club Access

Sleeps 2
2 Single Beds

Presidential Suite - 2-Bedroom, Sea-View (Pool)

Sleeps 4
1 King Bed and 2 Single Beds

Suite - Sea-View

Sleeps 2
1 Queen Bed

Royal Suite - 3-Bedroom, Sea-View

Sleeps 6
2 King Beds and 2 Single Beds

Ocean View Room - King Bed

Sleeps 2
1 Queen Bed

Ocean Front Room - Twin Bed

Sleeps 2
2 Single Beds

Family Friendly Themed Room - Sea-View

Sleeps 2
2 Single Beds

Guestroom - Sea-View (Double Bed)

Sleeps 2
1 Queen Bed

Renovated Luxury Two-Bedroom Pool Villa - Private Heated Pool

Sleeps 4
1 King Bed and 2 Single Beds

2 Twin Beds With Club Access

Sleeps 2
2 Single Beds

Deluxe Suite - Sea-View

Sleeps 2
1 King Bed

Superior Ocean View Room

Sleeps 2
1 Queen Bed OR 2 Single Beds

Executive Suite - Sea-View

Sleeps 2
1 King Bed

Grand Room - Twin Bed

Sleeps 2
2 Single Beds

1 King Bed Ocean Front With Club Access

Sleeps 2
1 Queen Bed

Premier Family Suite - 2-Bedroom, Sea-View

Sleeps 4
2 Single Beds and 1 King Bed

Ocean Front Room - King Bed

Sleeps 2
1 Queen Bed

1 King Bed With Club Access

Sleeps 2
1 Queen Bed

Ocean View Room - Twin Bed

Sleeps 2
2 Single Beds

Four-Bedroom Skyline Sea-View Pool Villa

Sleeps 8
2 Single Beds, 1 King Bed and 1 Queen Bed

Grand Hyatt Deluxe Family Twin Room

Sleeps 2
1 Double Bed and 1 Queen Bed

Full Sea-View Family Two-Bedroom Interconnecting Suite

Sleeps 4
2 Single Beds and 1 Queen Bed

Full Sea-View Family Two-Bedroom Suite With Private Heated Pool

Sleeps 4
1 Queen Bed and 2 Single Beds

Renovated Luxury Three-Bedroom Pool Villa - Private Heated Pool

Sleeps 6
2 Single Beds and 1 King Bed

Deluxe Family Triple Room

Sleeps 3
1 Double Bed and 1 Queen Bed

Duplex Family Theme Villa With 2-Bedroom - Exclusive Children's Slide

Sleeps 3
2 Single Futons and 1 Queen Bed

Deluxe Suite (Pool)

Sleeps 2
1 Queen Bed

Grand Room - King Bed

Sleeps 2
1 Queen Bed

Full Sea-View Family Three-Bedroom Interconnecting Suite

Sleeps 6
1 Queen Bed and 2 Single Beds

Similar properties

Pool
Spa
Kids pool
Free WiFi

for 1 room

includes taxes & fees

8 Mar - 9 Mar

About the area

Sanya

At Grand Hyatt Sanya Haitang Bay Resort and Spa, you'll be connected to a shopping centre and 4.1 km (2.6 mi) from Wuzihzhou Island Beach. Highlights at this luxury hotel include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Huan SPA can include Thai massages, body wraps and body scrubs along with reflexology and mani/pedis. The café, GRAND CAFÉ, is open for breakfast and dinner. THE LOUNGE is the hotel's own lobby lounge. Enjoy the free water park, 24-hour gym, kids' club and steam room. 9688 square feet (900 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free beach shuttle. .Sights within a 20-minute drive of this 5-property class Haitang District hotel include Haitang Bay and Shenquangu Hot Spring Park.

What's nearby

China Duty Free Sanya Duty Free Shop - 5 min drive
Haitang Bay - 8 min drive
Wuzihzhou Island Beach - 12 min drive
Yalong Bay - 27 min drive
Yalong Bay Tropical Paradise Forest Park - 27 min drive

Getting around

Sanya (SYX-Phoenix Intl.) - 34 min drive

Restaurants

‪海天一色餐厅和酒吧 - ‬5 min drive
‪Fruitdrinks - ‬5 min drive
‪民生威斯汀度假酒店 - ‬5 min drive
‪揽月海鲜餐厅 - ‬9 min walk
‪萨斯贝卡烧烤西餐厅 - ‬9 min drive

About this property

Grand Hyatt Sanya Haitang Bay Resort and Spa

Stylish beach retreat with 3 outdoor pools

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. At Grand Hyatt Sanya Haitang Bay Resort and Spa, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This Art Deco hotel also offers a complimentary water park, a children's pool and a health club. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Sanya hotel.

435 guestrooms or units

21 levels

3 buildings

3 dining venues

Conference rooms

9688 sq ft of conference space

900 sq. m of conference space

Deli

Kid's club (surcharge)

Terrace on the roof

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Business facilities

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Garden

BBQ grill(s)

Beauty salon

Newspapers in lobby (free)

Television in lobby

On-site shopping

Bellhop

Lift

Smoking in designated areas

Bar or lounge

Bar by the pool

Swim-up bar

Grand Hyatt Sanya Haitang Bay Resort and Spa offers 435 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 48-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Sanya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Huan SPA has 10 treatment rooms, including rooms for couples. Services include Thai massages, facials, body wraps and body scrubs. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Return airport shuttle (surcharge)
Train station pick-up shuttle (surcharge)
Free beach shuttle
Shopping centre shuttle (surcharge)
Limo/town car service
Free self parking on site
Free valet parking on site
Limited on-site parking

Food and drink

Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: CNY 228 for adults and CNY 114 for children
3 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

GRAND CAFÉ
Grand Club
THE LOUNGE
THE POOL GRILL
YU CUN

Things to do

24-hour gym
3 outdoor pools
Arcade/game room
Bicycle rentals
Children's club
Children's pool
Fitness classes
Free water park
Full-service spa
Golf
Pilates classes
Playground
Shopping
Steam room
TV in common areas
Waterslide
Yoga classes

Family friendly

3 outdoor pools
Arcade/game room
Children's club (surcharge)
Children's pool
Children's toys
DVD player
Free cot
Free water park access
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference centre (9,688 square foot of space)
Meeting rooms

Outdoors

Barbecue grill
Garden
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

10 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Reflexology
Spa open daily
Spa tub
Steam room
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways

Room amenities

Bedroom

Blackout drapes
Egyptian cotton sheets
Free cot
Hypo-allergenic bedding
Pillow menu
Select Comfort mattress

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels provided

Entertainment

48-inch flat-screen TV with premium cable/satellite channels
DVD player
Pay films

Food and drink

24-hour room service
Electric kettle
Free bottled water
Minibar

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Heating (climate-controlled)
Individual decor
Individual furnishings
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 5:30 AM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for CNY 1341.0 per day.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately CNY 228 for adults and from CNY 114 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CNY 1341.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Hyatt Sanya Haitang Bay Resort

Grand Hyatt Haitang Bay Resort

Grand Hyatt Sanya Haitang Bay

Grand Hyatt Haitang Bay

Grand Hyatt Sanya Haitang Bay Resort Spa

Hyatt Sanya Haitang Spa Sanya

Grand Hyatt Sanya Haitang Bay Resort Spa

Grand Hyatt Sanya Haitang Bay Resort and Spa Hotel

Grand Hyatt Sanya Haitang Bay Resort and Spa Sanya

Grand Hyatt Sanya Haitang Bay Resort and Spa Hotel Sanya

Frequently asked questions

What is the cancellation policy at Grand Hyatt Sanya Haitang Bay Resort and Spa?

Grand Hyatt Sanya Haitang Bay Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Sanya Haitang Bay Resort and Spa?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Sanya Haitang Bay Resort and Spa on 3 Mar 2025 start from AU$264.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Sanya Haitang Bay Resort and Spa?

Yep, Grand Hyatt Sanya Haitang Bay Resort and Spa has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Grand Hyatt Sanya Haitang Bay Resort and Spa?

The closest beach to Grand Hyatt Sanya Haitang Bay Resort and Spa is Wuzihzhou Island Beach (4.7 km).

Is there a spa on site at Grand Hyatt Sanya Haitang Bay Resort and Spa?

Yep, Huan SPA is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Grand Hyatt Sanya Haitang Bay Resort and Spa have a pool?

Grand Hyatt Sanya Haitang Bay Resort and Spa has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Grand Hyatt Sanya Haitang Bay Resort and Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Hyatt Sanya Haitang Bay Resort and Spa?

Grand Hyatt Sanya Haitang Bay Resort and Spa features 3 outdoor pools, a full-service spa and a health club. All guestrooms come with Select Comfort beds, premium bedding and 24-hour room service.

What makes Grand Hyatt Sanya Haitang Bay Resort and Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Grand Hyatt Sanya Haitang Bay Resort and Spa.

Is Grand Hyatt Sanya Haitang Bay Resort and Spa family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Grand Hyatt Sanya Haitang Bay Resort and Spa is a hit with families.

Does Grand Hyatt Sanya Haitang Bay Resort and Spa serve breakfast?

Yep, buffet breakfast is served daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Grand Hyatt Sanya Haitang Bay Resort and Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Grand Hyatt Sanya Haitang Bay Resort and Spa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hyatt Sanya Haitang Bay Resort and Spa?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at Grand Hyatt Sanya Haitang Bay Resort and Spa?

No, pets are not allowed.

Grand Hyatt Sanya Haitang Bay Resort and Spa Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

8/10 Good

Thanh

Travelled with family

28 June 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Staff were nice, friendly, and helpful. Room was clean. Hallways and most common areas are open air so no conditioning. It’s hot and humid.

Stayed 7 nights in Jun 2024

8/10 Good

Lei

23 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities

A good place to spend your vacation.

Stayed 2 nights in Nov 2023

10/10 Excellent

song-min

Travelled with family

30 Dec 2022

Liked: Property conditions & facilities, room comfort

Stayed 2 nights in Dec 2022

6/10 Okay

Michael

17 July 2022

Liked: Cleanliness, property conditions & facilities, room comfort

We spent all our time at the Edition, up the road.

Stayed 7 nights in Jul 2022

10/10 Excellent

Weng Lok

Business traveller, Travelled with family, Travelled with group

1 July 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2021

10/10 Excellent

Yong

13 June 2021

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with group

23 Apr 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveller

4 Mar 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Feb 2021

10/10 Excellent

hongru

4 Dec 2020

Stayed 2 nights in Nov 2020

4/10 Poor

Tourist, Guangzhou

Travelled with family

9 Sept 2020

Liked: Staff & service

Disliked: Cleanliness

Poor hygiene: the floor is dusty and stained with lots of stains. There may be insects in the pillow. I found that my left cheek is swollen and itchy when I sleep. There is a problem with the drainage of the bathroom. I have the same problem when I change my room. It was not a pleasant experience.

Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family

2 Aug 2020

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel for families

Overall super good experience. Very nice hotel for families. Service was so so at the beginning but it improved along our stay and it seems is much better than other hotels. Family rooms are impressive (fully equipped apartment with 2 rooms). The children room is absolutely amazing.

Stayed 6 nights in Jul 2020

8/10 Good

MMM, Living in Shanghai

Travelled with partner

22 July 2020

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel is unquestionably beautiful. The grounds are lush and gorgeously landscaped and maintained. Our room and the public areas of the hotel are clean and well-maintained. We were very disappointed in a beachfront hotel whose beachfront we were forbidden to swim in. We understood that this was for safety reasons but we did not know this in advance. We were restricted to the hotel family pool because the "grownups" pool was closed. The family pool was crowded and very warm.

Stayed 8 nights in Jul 2020

10/10 Excellent

RUOYU

15 June 2020

Stayed 1 night in Jun 2020

10/10 Excellent

Philip

Travelled with group

31 May 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely tropical weekend getaway

This was the first weekend getaway for a group of friends after the Covid travel restrictions. The hotel still had some limited services (no spa, no pool bar, some pools still closed), but what was open was wonderful. The hotel is beautifully landscaped, the rooms are large and very comfortable and it all feels like a wonderful tropical getaway. The breakfast buffet is extensive and very good. There is a food street mall right next to the hotel which provides different options for dinner. The staff were very welcoming, and if the level of English spoken was limited the desire to help was nevertheless clear.

Stayed 2 nights in May 2020

10/10 Excellent

Dave, St. Louis, MO

Travelled with family

27 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Such a cool, modern, classy place!! Beautiful rooms, grounds. restaurants, and view. I cannot recommed this place enough!! I can't wait to go back Really great staff, cool views, nice beach, awesome bar on the roof.

Stayed 1 night in Dec 2018

10/10 Excellent

Min

Travelled with family

28 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

15 Jan 2020

Liked: Cleanliness, staff & service

Stayed 1 night in Dec 2019

10/10 Excellent

haojiang

Travelled with family

26 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is a great surprise for me. Such a wonderful hotel at a good price. Nice facility, very clean, modern design. Beautiful landscapes. Access to a small quiet clean beach. Very friendly staff, nice and warm. The breakfast buffet is superb, big selection, both chinese food and western style. Plus, it is right next to the biggest food and shopping center in this area. There is a shortcut from the courtyard of this hotel, that takes you two minutes. Definitely will come back!

Stayed 2 nights in Nov 2019

8/10 Good

Vince

6 Oct 2019

Liked: Staff & service, property conditions & facilities

Room wasn’t ready until almost 2 hours after check in time and the staff didn’t do much to ease our wait. Pool had missing tiles and some loose tiles and some trash. Nice hotel bar with views (the ones showcased in many of the hotel’s photos) is only open for club guests from 6-8pm and only till 11pm for normal guests. Food offering does not match the five star hotel, except in price.

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family

16 Sept 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There was a mixed up with the bookings when we arrived. We booked the Huan Villa but when we arrived it was advised that there were no more villas. They placed us in two executive suites for the first night and upgraded us to the presidential suite for the remaining two nights. Staff were friendly and helpful. Services throughout our stay was great, would definitely revisit

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner

16 Sept 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

everything was smooth and weather was perfext will be back soon

Stayed 1 night in Sep 2019

8/10 Good

Ben, Singapore

Travelled with family

16 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel room was clean and had very good facilities. The staff are extremely friendly and helpful. Special mention to Terence Ng from Yu Cun restaurant who made our stay extra special with his hospitality. There was also a shopping/food complex just outside the hotel. Only thing that I did not like was the check-in which took very long with barely any air con at the reception area (had to also stand to wait in the queue).

Stayed 3 nights in Aug 2019

8/10 Good

Janice

6 July 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast had to line up for a bit but overall good food and good service. Hotel is very kids friendly. Dinner at Chinese restaurant was awesome.

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

4 July 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, but needs minor imporvements

This hotel is as good as the description. However, there are 3 things that was discouraging: 1. The hotel doen't provide chairs and beach umbrellas at the beach. Understand it's a new rule from the local Government (explained by a staff), but it does affect the value from a guest point of view. 2. Some facilities are getting old and stained, in need of some maintenance. 3. One of pools there was for adults only when I visited 2 years ago. It was a great area to relax, have a swim, drink and eat. However, it's now full of kids... jumping and yelling, the same as the other pools.

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

15 June 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pool area, nice breakfast and high quality rooms. The beach is a public beach and not really so swimmable. There is a small mall with some restaurants attached to the hotel, otherwise nothing else anywhere near the hotel expect other resorts.

Stayed 2 nights in May 2019

Grand Hyatt Sanya Haitang Bay Resort and Spa

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Villa, 3 Bedrooms

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Family Suite, Ocean View

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Family Room, 2 Single Beds, Ocean View (Kid Theme)

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Deluxe Room, 1 King Bed, Ocean View

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Room, 2 Single Beds

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Deluxe Room, 2 Single Beds (Grand)

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Room, 2 Single Beds, Oceanfront

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Room, 1 King Bed, Oceanfront

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Deluxe Room, 2 Single Beds, Ocean View

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Room, 2 Single Beds, Ocean View (Club Access)

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Deluxe Suite, 1 King Bed, Private Pool

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Room, 1 King Bed, Oceanfront (Club Access)

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Room, 1 King Bed (Club Access)

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Room, 1 King Bed, Ocean View (Club Access)

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Room, 1 King Bed

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Villa, 2 Bedrooms (Huan)

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Grand Suite, Ocean View (Executive)

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Grand Suite, 1 King Bed, Ocean View

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Deluxe Room, 1 King Bed, Private Pool

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Grand Suite, 1 King Bed, Ocean View (Deluxe)

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2 Twin Beds Ocean Front With Club Access

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Deluxe Room (Pool)

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Family Friendly Suite - 2-Bedroom, Sea-View

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Superior Room

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Deluxe Sea-View Family Two-Bedroom Interconnecting Suite

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2 Twin Beds Ocean View With Club Access

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Presidential Suite - 2-Bedroom, Sea-View (Pool)