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Holiday Inn Resort Sanya Bay, an IHG Hotel

4.0 star property
Family fun at the shore
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Resort Sanya Bay, an IHG Hotel

Outdoor pool, pool loungers
Exterior
Exterior
Standard Room (Upgrade)
Premium Room, Multiple Beds, Sea View

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Room service
    Room service
The price is AU$116
includes taxes & fees
27 Nov - 28 Nov

Explore the area

Map
207 Sanya Bay Road, Tianya District, Sanya, Hainan, 572000
  • Jingrun Pearl Museum
    5 min drive
  • Coconut Dream Corridor
    8 min drive
  • Tianya Haijiao
    14 min drive
  • Sanya (SYX-Phoenix Intl.)
    14 min drive

Room options

View all photos for Premium Room, 1 King Bed, Ocean View (High Floor)

Premium Room, 1 King Bed, Ocean View (High Floor)

Premium Room, 1 King Bed, Ocean View (High Floor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Rainfall showerhead
  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 100 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Premium Room, Multiple Beds, Pool View (Kids Theme)

Premium Room, Multiple Beds, Pool View (Kids Theme)

Premium Room, Multiple Beds, Pool View (Kids Theme)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Rainfall showerhead
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Premium Room, 2 Double Beds

Minibar, in-room safe, desk, blackout curtains

Premium Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Rainfall showerhead
  • 46 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 3 Bedrooms, Ocean View (High Floor)

Suite, 3 Bedrooms, Ocean View (High Floor)

Suite, 3 Bedrooms, Ocean View (High Floor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 120 sq m
  • Sea view
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

View all photos for Premium Room, 1 King Bed, Pool View

Premium Room, 1 King Bed, Pool View

Premium Room, 1 King Bed, Pool View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Rainfall showerhead
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 3 Bedrooms

Minibar, in-room safe, desk, blackout curtains

Suite, 3 Bedrooms

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 120 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Sea View

Premium Room, Multiple Beds, Sea View

Premium Room, Multiple Beds, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Rainfall showerhead
  • 50 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Premium Room, 2 Double Beds, Ocean View (High Floor)

Premium Room, 2 Double Beds, Ocean View (High Floor)

Premium Room, 2 Double Beds, Ocean View (High Floor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Rainfall showerhead
  • 46 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Pool View

Premium Room, 2 Double Beds, Pool View

Premium Room, 2 Double Beds, Pool View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Rainfall showerhead
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Ocean View

Minibar, in-room safe, desk, blackout curtains

Premium Room, 2 Double Beds, Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Rainfall showerhead
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Rainfall showerhead
  • 40 sq m
  • Hill view
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Rainfall showerhead
  • 87 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Rainfall showerhead
  • 46 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Rainfall showerhead
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 4 Bedrooms, Ocean View

Suite, 4 Bedrooms, Ocean View

Suite, 4 Bedrooms, Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Bathrobes
4 bathrooms
  • 1000 sq m
  • Sea view
  • Sleeps 10
  • 3 King Beds and 2 Double Beds

View all photos for Standard Room (Upgrade)

Standard Room (Upgrade)

Standard Room (Upgrade)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Rainfall showerhead
  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Sea View

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Rainfall showerhead
  • 120 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Similar properties

Exterior
Crowne Plaza Resort Sanya Bay, an IHG Hotel
Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (84)
The price is AU$115
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Crowne Plaza Resort Sanya Bay, an IHG Hotel

About the area

Sanya

A family-friendly stay in Sanya awaits you at Holiday Inn Resort Sanya Bay, an IHG Hotel. You'll be 4.7 km (2.9 mi) from Jingrun Pearl Museum and 4.8 km (3 mi) from Coconut Dream Corridor. Highlights at this beachfront hotel include 2 restaurants, a free water park and an outdoor swimming pool. .The hotel's own lounge bar is a nice place to enjoy a drink. Spend the day at the beach and enjoy the on-site gym, kids' swimming pool and pool loungers. Business travelers can take advantage of a meeting room, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also limited parking, along with the convenience of a free shopping centre shuttle. .In the area of this 4-property class Tianya District hotel, you'll find Sanya Bay.

What's nearby

  • Tianya Haijiao - 14 min drive - 8.2 km
  • Sanya Bay - 14 min drive - 12.0 km
  • Phoenix Island Sanya - 15 min drive - 12.6 km
  • Luhuitou Park - 19 min drive - 17.9 km
  • Dadonghai Beach - 28 min drive - 19.8 km

Getting around

  • Sanya (SYX-Phoenix Intl.) - 14 min drive

Restaurants

  • ‪A Rice - ‬2 min walk
  • ‪Ks休闲酒吧 - ‬7 min walk
  • ‪天福源度假酒店 - ‬2 min walk
  • ‪临海咖啡厅 - ‬2 min walk
  • ‪三亚湾银韵海景度假村 - ‬16 min walk

About this property

Holiday Inn Resort Sanya Bay, an IHG Hotel

Family fun at the shore
Holiday Inn Resort Sanya Bay, an IHG Hotel offers its guests a complimentary water park, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. A children's pool, a vending machine, and multilingual staff are also featured at the family-friendly Holiday Inn Resort Sanya Bay, an IHG Hotel.

Smoking is allowed in designated areas at this 4-star Sanya hotel.

  • 365 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Holiday Inn Resort Sanya Bay, an IHG Hotel offers 365 accommodations with minibars and a safe. 45-inch LCD televisions come with cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free shopping centre shuttle
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 148 for adults and CNY 74 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Children's pool
  • Free cot
  • Free water park access
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • No lift (single-level property)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom

More

  • 12 floors
  • Art Deco architecture
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper

Entertainment

  • 45-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Resort Sanya Bay, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 260.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 148 for adults and from CNY 74 for children
  • Rollaway bed fee: CNY 260.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Holiday Inn Resort Sanya Bay
Holiday Inn Sanya Bay
Holiday Inn Sanya Bay Resort
Sanya Bay Holiday Inn
Sanya Bay Resort
Holiday Inn Resort Sanya Bay Hainan
Holiday Inn Sanya Bay Hotel Sanya
Sanya Holiday Inn
Sanya Holiday Inn
Holiday Inn Resort Sanya Bay Hainan
Holiday Inn Resort Sanya Bay
Sanya Bay, An Ihg Hotel Sanya
Holiday Inn Resort Sanya Bay an IHG Hotel
Holiday Inn Resort Sanya Bay, an IHG Hotel Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Resort Sanya Bay, an IHG Hotel?

Holiday Inn Resort Sanya Bay, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Resort Sanya Bay, an IHG Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Sanya Bay, an IHG Hotel on 27 Nov 2024 start from AU$116.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Resort Sanya Bay, an IHG Hotel?

Onsite parking is limited.

Are there any beaches close to Holiday Inn Resort Sanya Bay, an IHG Hotel?

The closest beach to Holiday Inn Resort Sanya Bay, an IHG Hotel is Dadonghai Beach (14.5 km).

Does Holiday Inn Resort Sanya Bay, an IHG Hotel have a pool?

Holiday Inn Resort Sanya Bay, an IHG Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Holiday Inn Resort Sanya Bay, an IHG Hotel?

Holiday Inn Resort Sanya Bay, an IHG Hotel features a health club, an outdoor pool and 2 restaurants.

Is Holiday Inn Resort Sanya Bay, an IHG Hotel family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Resort Sanya Bay, an IHG Hotel is a hit with families.

Does Holiday Inn Resort Sanya Bay, an IHG Hotel serve breakfast?

Sure does, buffet breakfast is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Holiday Inn Resort Sanya Bay, an IHG Hotel?

No, Holiday Inn Resort Sanya Bay, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Resort Sanya Bay, an IHG Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Resort Sanya Bay, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Resort Sanya Bay, an IHG Hotel?

No, pets and service animals are not allowed.

Holiday Inn Resort Sanya Bay, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 115 reviews" "
Rating 8 - Good. 54 out of 115 reviews" "
Rating 6 - Okay. 22 out of 115 reviews" "
Rating 4 - Poor. 7 out of 115 reviews" "
Rating 2 - Terrible. 4 out of 115 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

10/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Lola

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was really nice stay. But there’s no other restaurant to eat and you need to cross the road if you would like to swim in the sea. I would love to come back one day
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great stay over 5 nights. Kids loved the pool and hot tub. Room and amenities were just what we needed. Check in had a slight bump when the hotel had a differing record as compared to what we booked on Hotels.com. Was resolved pretty quickly though. Also, after day 2, the hotel provided one child’s breakfast for free instead of making us pay for that fifth person (with the other four of us free) - since we were staying for 5 nights.
Stayed 6 nights in Dec 2021

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Close beach, great pool, great service, great food!
Stayed 2 nights in Jul 2021

10/10 Excellent

Jane, Toronto, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a excellent place to stay, breakfast is great. Staffs of the hotel is friendly and helpful. I will stay in this hotel again in Santa.
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel is in a need of a major refurbishment, the room and public areas are worn. Good location close ti the sea.

6/10 Okay

William, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
OK for stay and going around
Location is average in Sanya Bay. Close to the airport and taxi fare is not high. Quite a distance to city centre but bus routes are convenient and cheap. Watch out for bus services as some routes close early at around 7pm and some routes do not go beyond to hotel's area after 4pm. Hotel is a bit old but still clean and comfortable. Pool is good. The beach outside is beyond our expectation. It was small and no water activities suitable. Food provided by the hotel is average but price is reasonable. Hotel's website mentioned about Spa and massage services but there were none! Hotel staff told the Spa centre was closed last year! Very disappointed.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
close to the beach, nice pool
Staff is helpful but English skills are minimum. Dont forget the iPhone translation app.

8/10 Good

MEI HING, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay
Hotel locates at quiet area with a nice beach. Can see sun rise and sun set on the beach. There is bus stops right outside the hotel. Buses go to the downtown or some travel spots. Hotel have a good swimming pool and have some quiet small areas which provide adults having relaxing rest. Good buffet breakfast. The hotpot and seafood buffet dinner is fair with not so fresh seafood.

6/10 Okay

Verified traveller

Liked: Staff & service
Good for relaxing and beach access
The hotel is a good place to relax by the pool and go to the beach. It is not in the heart of the action and restaurants are limited. It is about, because of traffic, 20-30 minutes by taxi to the action. So, if you are looking to be in the busy activities stay closer to Phoenix Island or Yalong Beach. But, If you are looking to relax in a quiet atmosphere with a nice pool then this hotel is great.

6/10 Okay

Samantha, HK

Disliked: Cleanliness
Can be better in such price!
Provided only one shuttle bus to city once a day. No service on the private beach. Tap water taste strange.

6/10 Okay

Verified traveller

Good clean room.
Room and bath are clean. Good housekeeping.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful coincerge services and porter..

2/10 Terrible

Anita, Shanghai

Disliked: Cleanliness, staff & service, room comfort
Nice installations, awful service
1. Breakfast could be largely improved by serving some things warm instead of cold as well as replacing things that run out. Only Roy helped us get more coffee or tried to accommodate basic requests. 2. First floor coffee. It's never open on time (9.30) and it never has any of the items on the menu available, which are just some of the items available for breakfast downstairs. Even when there's a sign that says this opens at 9.30, none of the food is available until after 11 am and nobody can explain why or when it will open. 3. Restaurant (Southern Hill). Some waitresses would tell us something isn't available and others would tell us the opposite. They cannot answer anything about how many pieces come in one serving, they don't check for water refills and they bring dishes/dessert without the necessary utensils (example: banana split with no spoons). 4. Wifi doesn't work anywhere but inside the rooms, it works in the lobby and outside 15% of the time with very weak signal. 5. Receptionists don't pick up the phone often and when they do, they can connect you with up to three different people to attempt to understand the most basic English which makes you end up speaking Mandarin for their convenience. Good luck if you aren't fuent. 6. There are kids peeing inside the pool (older than 8-10 years old) very visibly (standing on the stairs) as well as adults hawking from inside the pool to the pool deck.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Perfect place to relax
I arrived about 2 hours before normal check-in time. The reception was busy with people checking out, but when it came to my turn they checked me in early without any problem. The swimming pools are huge and I especially like the two smaller swimming pools slightly above the big one: nice little havens of tranquility. And if they're too busy, just cross the street to get to the beach! My only issue would be the food which wasn't great, but as far as I've seen it's the same all around China. All in all, it was the perfect place to relax for a few days.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for young kids
I'm a westerner living on the mainland and took my children here while my husband had to work. We had a great time. The pool is brilliant for kids. There are large shallow areas that are very safe. We didn't leave the pool. The room was clean, yes a little tired but comfortable. The breakfasts were good. The downsides: the corridors smelt a bit damp and the western food choices were poor (though on our last day they were revealing a new menu) , you have to hire rubber rings etc. but that really is it. I read some reviews which were quite rude about Chinese people staying at the hotel. Our experience was very positive. Nice, friendly families having a fun break with their kids. Overall a very good choice for the price.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel on the beach
Good experience and hotel was in a good location. Plenty to see and do in Sanya

10/10 Excellent

Sardhanand R., Shenzhen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and Location for exitings
It was a great holidays at this hotel and sea view...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

10/10 Excellent

Patricia, Melboiurne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday location
My husband and I spent six days at this Resort after spending three days in Hong Kong. It was so lovely to relaxafter quite a hectic three days. Only draw back on arrival late evening was the taxi drivers at the international airport couldn,t communicate in English and we are not Chinese literate. It would be more beneficial also for the hotel is have their name, in Chinese as well, on all their future booking confirmations. Other than that, we have absolutely no complaints. The staff couldn't be friendlier. The bus trip to Sanya town is frequent right outside the hotel. The beach is superb and the pool is huge with an excellent wading pool for the youngsters. My recommendation for a family stay as well.

10/10 Excellent

Samuel L, San Antonio, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HAINAN AND SAYNA. ..CHINA'S HAWAII !!!
HOLIDAY INN SANYA IS FIVE STAR HOTEL. however, it is so large it is hard to leave without getting a TAXI. (admittedly im not a spring chicken athletically any more!) Not a place to pot next door to get a burger for sure...as there are no business within easy walking distance... and the in~house restaurants.. are a little price for my way of travel !! Staff was lovely and bent over backwards to accommodate any request!!! This was my last Stop on a two week vacation in china..so I could have been a little drained on enthusiasm !! Even though the HOTEL has huge pool complex. the Beach is not very far at all with miles of open sandy BEACH TO ENJOY!

10/10 Excellent

Liangheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Fei

Disliked: Cleanliness, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax
The hotel is situated on a quiet beach in Sanya Bay. It has a great pool area, with the pool large enough to accommodate many swimmers. Across a not so busy street is an excellent beach that stretches for kilometers in both directions. Compared to other areas in Sanya, the hotel was in a much quieter area, so one does not have to worry about crowds, especially in the beach area. The food was good, although prices for some items like snacks was very pricey!