See all properties
Save

JW Marriott Hotel Sanya Dadonghai Bay

5.0 star property
Elegant beach hotel and 3 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for JW Marriott Hotel Sanya Dadonghai Bay

3 outdoor pools, pool umbrellas
Front of property
1 bedroom, premium bedding, down duvets, minibar
Lobby
Property amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Air conditioning
    Air conditioning
The price is AU$135
includes taxes & fees
16 Nov - 17 Nov

Explore the area

Map
88 Haiyun Road, Sanya, Hainan, 572000
  • Dadong Sea
    1 min walk
  • Dadonghai Beach
    12 min walk
  • Luhuitou Park
    7 min drive
  • Sanya (SYX-Phoenix Intl.)
    35 min drive

Room options

View all photos for Room, 1 King Bed, Balcony, Resort View

Room, 1 King Bed, Balcony, Resort View

Room, 1 King Bed, Balcony, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Premium bedding
  • 54 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio Suite, 1 King Bed, Balcony, Ocean View

Executive Studio Suite, 1 King Bed, Balcony, Ocean View

Executive Studio Suite, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | View from room

Room, 2 Double Beds

Highlights

Porch/lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Premium bedding
  • 45 sq m
  • Hill view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony, Ocean View

View from room

Room, 2 Double Beds, Balcony, Ocean View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Premium bedding
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Ocean View

Executive Room, 2 Double Beds, Ocean View

Executive Room, 2 Double Beds, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Studio Suite, 1 King Bed, Balcony, Ocean View

Executive Studio Suite, 1 King Bed, Balcony, Ocean View | Living room

Executive Studio Suite, 1 King Bed, Balcony, Ocean View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Premium bedding
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony, Resort View

Room, 2 Double Beds, Balcony, Resort View

Room, 2 Double Beds, Balcony, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Premium bedding
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Balcony, Ocean View

Family Room, 2 Double Beds, Balcony, Ocean View | Living area

Family Room, 2 Double Beds, Balcony, Ocean View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Premium bedding
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Ocean View

Executive Room, 1 King Bed, Ocean View

Executive Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Balcony, Ocean View

Family Room, 1 King Bed, Balcony, Ocean View | Living area

Family Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Premium bedding
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony, Partial Ocean View

View from room

Room, 2 Double Beds, Balcony, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Premium bedding
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, Partial Ocean View

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, Balcony, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Premium bedding
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Pool
The Shanhaitian Resort Sanya, Autograph Collection
Pool
Spa
Kids pool
Parking included
4.8 out of 5, Exceptional, (72)
The price is AU$190
for 1 night
includes taxes & fees
19 Nov - 20 Nov
The Shanhaitian Resort Sanya, Autograph Collection

About the area

Sanya

A luxury stay in Sanya awaits you at JW Marriott Hotel Sanya Dadonghai Bay. Within a 5-minute stroll you'll find Dadong Sea and Dadonghai Beach within a 15-minute walk. Highlights at this beach hotel include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing day at JW水疗 can include massages, body scrubs and facials along with hydrotherapy and mani/pedis. The restaurant, JW Kitchen, serves international cuisine and is open for breakfast, lunch and dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the free kids' club, 24-hour gym and kids' swimming pool as well as access to a playground. 18805 square feet (1747 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of a free area shuttle. .With a stay at this 5-property class Jiyang District hotel, you'll be 2.7 km (1.7 mi) from Luhuitou Park and 3.4 km (2.1 mi) from Sanya International Shopping Center.

What's nearby

  • Dadong Sea - 1 min walk
  • Dadonghai Beach - 12 min walk
  • Sanya International Shopping Center - 6 min drive
  • Luhuitou Park - 7 min drive
  • Phoenix Island Sanya - 7 min drive

Getting around

  • Sanya (SYX-Phoenix Intl.) - 35 min drive

Restaurants

  • ‪三亚豆蔻咖啡旅舍 - ‬5 min drive
  • ‪三亚游牧虎度假公寓海阔天空店 - ‬13 min walk
  • ‪三亚凤凰如家海景度假公寓 - ‬5 min drive
  • ‪三亚天津糖果海度假公寓家庭旅馆 - ‬5 min drive
  • ‪鹿鸣酒家 - ‬6 min walk

About this property

JW Marriott Hotel Sanya Dadonghai Bay

Elegant beach hotel and 3 outdoor swimming pools
JW Marriott Hotel Sanya Dadonghai Bay offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 18805 square feet (1747 square metres) and includes a conference centre. Spa services, a terrace, and a complimentary children's club are also featured at the luxury JW Marriott Hotel Sanya Dadonghai Bay. An airport shuttle at scheduled times is available for a fee. Free self parking is available.

This Art Deco Sanya hotel is smoke free.

  • 435 guestrooms or units
  • 16 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 18805 sq ft of conference space
  • 1747 sq. m of conference space
  • Built in 2014
  • Deli
  • Kid's club (free)
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
JW Marriott Hotel Sanya Dadonghai Bay offers 435 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, JW水疗. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 11:30 PM at scheduled times
  • Free area shuttle
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CNY 268 to 480 for adults and CNY 135 to 480 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • JW Kitchen
  • 万豪中餐厅
  • 烘焙屋(China Baking Company)
  • 雾山特色餐厅（SMOKI MOTO）

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (18,805 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • On the bay
  • On the boardwalk/promenade
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 16 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Paper towels
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Hotel Sanya Dadonghai Bay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 480.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 268 to 480 for adults and CNY 135 to 480 for children
  • Airport shuttle fee: CNY 200 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: CNY 200 (one-way)
  • Rollaway bed fee: CNY 480.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property uses solar energy
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash and mobile payments. This property uses solar energy. For guests' safety, the property includes a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sht Resort Hotel Sanya
Sht Sanya
Sanya Marriott Dadonghai Bay
Sanya Marriott Hotel Dadonghai Bay Hainan
Jw Marriott Sanya Dadonghai
JW Marriott Hotel Sanya Dadonghai Bay Hotel
JW Marriott Hotel Sanya Dadonghai Bay Sanya
JW Marriott Hotel Sanya Dadonghai Bay Hotel Sanya

Frequently asked questions

What is the cancellation policy at JW Marriott Hotel Sanya Dadonghai Bay?

JW Marriott Hotel Sanya Dadonghai Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Hotel Sanya Dadonghai Bay?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Sanya Dadonghai Bay on 16 Nov 2024 start from AU$134.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Hotel Sanya Dadonghai Bay?

Yep, JW Marriott Hotel Sanya Dadonghai Bay has a free self car park.

Are there any beaches close to JW Marriott Hotel Sanya Dadonghai Bay?

Yep, JW Marriott Hotel Sanya Dadonghai Bay is a short 12-minute walk from Dadonghai Beach.

Is there a spa on site at JW Marriott Hotel Sanya Dadonghai Bay?

Yep, JW水疗 is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does JW Marriott Hotel Sanya Dadonghai Bay have a pool?

JW Marriott Hotel Sanya Dadonghai Bay has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at JW Marriott Hotel Sanya Dadonghai Bay?

JW Marriott Hotel Sanya Dadonghai Bay features 3 outdoor pools, a full-service spa and a health club. All guestrooms come with premium bedding and 24-hour room service.

What makes JW Marriott Hotel Sanya Dadonghai Bay a romantic place to stay?

Beachfront dining and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at JW Marriott Hotel Sanya Dadonghai Bay.

Is JW Marriott Hotel Sanya Dadonghai Bay family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that JW Marriott Hotel Sanya Dadonghai Bay is a hit with families.

Does JW Marriott Hotel Sanya Dadonghai Bay serve breakfast?

Sure does, buffet brekkie is on offer daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at JW Marriott Hotel Sanya Dadonghai Bay?

No, but there's an airport shuttle that runs from 8:00 AM - 11:30 PM at scheduled times for a fee.

Is there a bar or restaurant at JW Marriott Hotel Sanya Dadonghai Bay?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Hotel Sanya Dadonghai Bay?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at JW Marriott Hotel Sanya Dadonghai Bay?

No, pets and service animals are not allowed.

JW Marriott Hotel Sanya Dadonghai Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 94 out of 167 reviews" "
Rating 8 - Good. 49 out of 167 reviews" "
Rating 6 - Okay. 11 out of 167 reviews" "
Rating 4 - Poor. 4 out of 167 reviews" "
Rating 2 - Terrible. 9 out of 167 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the size of the hotel and its luxury amenties. Truly world class excellence.
Stayed 5 nights in May 2024

4/10 Poor

Jacob

Liked: Cleanliness
Disliked: Staff & service
Room was not as described/pictured on Expedia (family room, there wasnt even a desk to work at). Staff were unable to communicate in English. Staff attempted to charge for breakfast that was included with booking. While the facilities are nice, the overall experience was unbecoming of the JW Marriott brand.
Stayed 1 night in Mar 2024

10/10 Excellent

Lan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
A nice resort with amazing facilities. We enjoyed the stay
Stayed 1 night in Jan 2024

10/10 Excellent

Shaun Young

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Thx
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Third time and still Love it
My third time at this property - still very impressed. Location is on a beautiful sandy beach coast line, with lovely blue water. My room with balcony offered a sweeping view of the ocean, and the bed was very comfortable, and overall quality very good. Thanks to the staff as well, for their support and service, keeping me happy and safe, the whole stay. Back again soon. A+++
Stayed 6 nights in Aug 2021

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

6/10 Okay

I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with frustrating avoidable issues
The Premier Room Premier Sea View was only available if you went out to the balcony. I understand sea view is often in the general direction of the sea but a Premier sea view suggests something special and as the room was not cheap we were not impressed. The staff changed our room to Executive with full sea view for Rmb200 more per night but this included use of the Executive area where drinks, snacks and a simple dinner were included. We were happy with this deal. Breakfast buffet is huge but the western items by the egg station, such as bacon, beans, tomatoes, mushrooms etc were cold. Also the pancakes and waffles were stone cold unless there when being made. We thought it may just be an off day but on the 2nd day with great omelette and cold sides we mentioned this and the next day they added heat lamps over the food. It helped a little and the food was then lukewarm. The staff fussed over us each morning but as I said this really is something that affects all guests. Chinese guests would never accept anything other than fresh food. The staff ttied their best. We paid Rmb300 each for Christmas dinner but it was very disappointing. There was Turkey and Ham but no vegetables, not even potatoes. The meat was just added to the traditional evening buffet so we spent $100 to get some Turkey and Ham. Finally, the pool is great but is in shadow after lunchtime. At the end of the day this may be a Marriott but it is a Chinese hotel. Super staff let down by avoidable issues. V.Clean
Stayed 7 nights in Dec 2020

8/10 Good

Melinda, Haikou, Hainan China

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice. Our room was big and comfortable. A large tub besides the shower was nice. Since it is a Western hotel there were a few English news station and HBO. Disappointed that there was not a beach to walk directly onto from the hotel. The pool area was very nice and big. The breakfast buffet was awesome! We liked the large variety of food both Western and Chinese. It is a very nice hotel! JW Marriott didn't disappoint us!
Stayed 2 nights in May 2020

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
I’m a premium business globe trotter and I booked with high expectations of JW with myself Staying in a single bed with my family in other 2 rooms. Although Service was satisfactory, the room furniture has aged with Low premium experience. Aside, air conditioning is disappointing which malfunctions in middle of night and This happened to all 3 rooms. Further, Hotel beverage and cafe is ridiculously high with a standard sandwich at 10usd and an ice cream at 5usd. I don’t mind paying for quality but the prices defied business logic unexpected from a global hotel operator. I question if there is a global quality audit carried out.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Chan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Very beautiful property! The service of the staff is good. Except for the F&B staff need to improve on the attentiveness. Need to ask for coffee/tea during breakfast. Suggest making it self-service. Front Office staff Kelly is very helpful!
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will look to stay again
Great location, great and well maintained property.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool is good, buffet breakfast have a lot of choice. Close to Daidonghai beach (walkable distance) and they have shuttle service to malls in Daidonghai area (pre booking required). However, the rooms are a bit old.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the JW Marriott was great. From the get go we received a free room upgrade to a room with a better ocean view by Misty. The room itself was very clean and modern with plenty of storage space for clothing, which I really appreciated. The bed was big and comfortable, the room and balcony furniture was also very nice and clean, and the big round bathtub was definitely a highlight. The hotel itself featured one moderately sized swimming pool that was not too crowded throughout the day, and offered a nice reprieve from the hot, humid weather. The hotel is not located directly on a beach, you have to walk maybe 10 minutes or so to get to the beach and 15-20 to get to a public swimming area. The hotel is near to the city which was nice for shopping, eating out, and general nighttime strolling. The breakfast buffet was very comprehensive with delicious Western and Chinese options. The omelettes and pastries were delicious. We also opted for a dinner buffet on one of the nights. There was a huge selection of foods and each table gets an individual small hot-pot with many options for ingredients and sauces. As a dessert lover, I especially liked the chocolate cake. We also spent time in the game room playing ping pong, pool, and foosball. Overall the design of the hotel, convenient location, friendliness of the staff (front desk, recreation room, housekeeping, and valet), and great food made our stay fantastic!
Stayed 3 nights in Sep 2019

10/10 Excellent

Eunice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful. Rooms are clean. Good amenities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smell of cigarettes in a non smoking floor. Not hotel's fault but the guests.
Stayed 10 nights in Jul 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was sprawling. The pool, restaurant and room were a distant away from each other. It was clean and modern looking. The room was huge and well thought out (room for 3, 2 double bed) . Everything was located at the right place in a rectangular room. From shower, bathtub to a separate toilet cubicle. It had a small round table with 2 chairs, a bench, a cushioned bench and a small chaise lounge.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It really lived up to its expectations and the staffs are all so welcoming and pleasant. Especially Chalene who was very helpful during check in and check out, and always carried a smile on her face. The rooms were big and spacious and it exudes an aura of exclusivity and made us feel very comfortable. the only drawback was the hotel breakfast area which was a little small for the number of seats and got a little crowded and messy during the peak breakfast hours.
Stayed 2 nights in May 2019

10/10 Excellent

Reena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to beach area, spacious room, friendly and helpful staffs
Stayed 4 nights in Mar 2019