The St. Regis Sanya Yalong Bay Resort (Sanya, CHN): Reviews & Deals from AU$261

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Luxury resort on the beach, with 2 outdoor swimming pools

Dates

November 2024

December 2024

Room, 2 Queen Beds, Balcony, Garden View

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Pool

Breakfast available

Air conditioning

Spa

Parking included

Explore the area

Yalong Bay National Resort District, Yalong Bay, Sanya, Hainan, 572016

Yalong Bay Tropical Paradise Forest Park
7 min drive
Yalong Bay
9 min drive
Sun Bay
18 min drive
Sanya (SYX-Phoenix Intl.)
41 min drive

Room options

Suite, 1 Bedroom, Balcony, Lagoon View

Highlights

Balcony

Separate dining area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

115 sq m
Lagoon view
Sleeps 3
1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Villa, 1 Bedroom

Highlights

Balcony

Garden

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private pool

153 sq m
Sea view
Sleeps 3
1 King Bed

Royal Villa, 2 Bedrooms

Highlights

Balcony

Garden

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private pool

223 sq m
Ocean view
Sleeps 4
2 Double Beds

Family Villa, 2 Bedrooms

Highlights

Balcony

Garden

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private pool

Air conditioning

176 sq m
Ocean view
Sleeps 4
2 Double Beds

Suite, 1 Bedroom, Garden View

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

HDTV

115 sq m
Sleeps 3
1 King Bed

Villa, 1 Bedroom, View, Poolside

Highlights

Balcony

Garden

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private pool

153 sq m
Sleeps 3
1 King Bed

Suite, 1 Bedroom, Balcony, Ocean View

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

115 sq m
Ocean view
Sleeps 3
1 King Bed

Premium Room, 1 King Bed, Ocean View, Oceanfront

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

73 sq m
Partial sea view
Sleeps 3
1 King Bed

Premium Room, 2 Queen Beds, Ocean View, Oceanfront

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

73 sq m
Partial sea view
Sleeps 3
2 Queen Beds

Room, 1 King Bed, Balcony, Garden View (Balcony)

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

73 sq m
Sleeps 3
1 King Bed

Room, 1 King Bed, Pool Access, Lagoon View

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

73 sq m
Lagoon view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Pool Access, Lagoon View

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

73 sq m
Lagoon view
Sleeps 3
2 Queen Beds

Deluxe Room, 1 King Bed, Ocean View

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

73 sq m
Ocean view
Sleeps 3
1 King Bed

Deluxe Room, 2 Queen Beds, Ocean View

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

73 sq m
Ocean view
Sleeps 3
2 Queen Beds

Room, 2 Queen Beds, Balcony, View (Island)

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

73 sq m
Harbour view
Sleeps 3
2 Queen Beds

Deluxe Room, 2 Queen Beds, Balcony

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

73 sq m
Sleeps 3
2 Queen Beds

Room, 2 Queen Beds, Balcony, Garden View

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

73 sq m
Sleeps 3
2 Queen Beds

Room, 1 King Bed, Balcony, View (Island)

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

73 sq m
Harbour view
Sleeps 3
1 King Bed

Similar properties

On private beach

Pool

Spa

Pet-friendly

for 1 night

includes taxes & fees

29 Nov - 30 Nov

About the area

Sanya

At The St. Regis Sanya Yalong Bay Resort, you'll be connected to the convention centre and 4.5 km (2.8 mi) from Yalong Bay Tropical Paradise Forest Park. Highlights at this luxury resort include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at IRIDIUM can include massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The fine-dining restaurant, Social, is open for breakfast, lunch and dinner. With 2 poolside bars and 2 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site marina and free kids' club. Business travelers can take advantage of 12 meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and an outdoor tennis court. Each morning buffet breakfast is served between 7:00 AM and 11 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Jiyang District resort, you'll be 5.4 km (3.3 mi) from Yalong Bay.

View more Resorts in Sanya

What's nearby

Yalong Bay Tropical Paradise Forest Park - 7 min drive
Yalong Bay - 9 min drive
Phoenix Island Sanya - 21 min drive
Dadonghai Beach - 26 min drive
Dadong Sea - 29 min drive

Getting around

Sanya (SYX-Phoenix Intl.) - 44 min drive

Restaurants

‪The Ritz-Carlton Sanya Yalong Bay - ‬11 min drive
‪林姐香味海鲜 - ‬6 min drive
‪Sofia - ‬4 min drive
‪三亚亚龙湾瑞吉度假酒店 - ‬9 min drive
‪Fresh8 - ‬5 min drive

About this property

The St. Regis Sanya Yalong Bay Resort

Luxury resort on the beach, with 2 outdoor swimming pools

As a guest of The St. Regis Sanya Yalong Bay Resort, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 4 restaurants on site. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. WiFi and wired Internet are free in public spaces.

A business centre and 12 meeting rooms are available. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the luxury The St. Regis Sanya Yalong Bay Resort. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Sanya resort.

1 building

396 guestrooms or units

8 levels

4 dining venues

2 bars by the pool

2 bars or lounges

Built in 2011

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Towels for the beach

Umbrellas for the beach

Charging station for electric cars

Conference centre

Business facilities

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Concierge

Wedding services available

Terrace

Garden

Beauty salon

Newspapers in lobby (free)

Television in lobby

Bellhop

Lift

Smoking in designated areas

Locker space

Bar on the beach

The St. Regis Sanya Yalong Bay Resort offers 396 air-conditioned accommodations with MP3 docking stations and DVD players. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. 46-inch LCD televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, an iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa, IRIDIUM. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open selected days.

Languages

Chinese (Mandarin), English, Russian

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
24-hour return airport shuttle on request for a surcharge
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 7:00 AM to 11 AM for a fee: CNY 234 for adults and CNY 117 for children
2 bars/lounges
2 poolside bars
4 restaurants
A beach bar
Coffee and tea in common areas

Restaurants on site

Driftwood
Ming Xuan
Social

Family friendly

2 outdoor pools
Babysitting (surcharge)
Children's pool
DVD player
Free children's club
Free cot
Free supervised activities for children
Laundry facilities
Playground
Rollaway/extra bed (surcharge)
Soundproofed rooms
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Hair salon
Laundry facilities
Lockers
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Turndown service
Wedding services

Business services

12 meeting rooms
Business centre
Conference centre

Outdoors

Beach towels
Beach umbrellas
Garden
Marina
On the bay
On the beach
On the boardwalk/promenade
Terrace
Vegetable garden

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Facials
Hydrotherapy
Manicures/pedicures
Massage
Sauna
Spa open select days
Spa tub

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Grab bar in bathtub
Grab bar near toilet
Lever door handles
Lift
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

1 building
8 floors
Art Deco architecture
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Built in 2011
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
No plastic coffee stirrers
Reception hall
Rooftop garden
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Deep soaking bathtub
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided

Entertainment

46-inch LCD TV with satellite channels
DVD player
MP3 dock

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar
Restaurant dining guides

Air conditioning
Ceiling fan
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Free daily newspapers
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at The St. Regis Sanya Yalong Bay Resort

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for CNY 525.0 per night.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately CNY 234 for adults and from CNY 117 for children
Airport shuttle fee: CNY 600 per vehicle (one-way)
Rollaway bed fee: CNY 525.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

St. Regis Sanya Yalong Bay

St. Regis Sanya Yalong Bay Resort

The St. Regis Sanya Yalong Bay Hotel Sanya

The St. Regis Sanya Yalong Bay Resort Hainan

The St. Regis Sanya Yalong Bay Hotel

St. Regis Yalong Bay Resort

St. Regis Yalong Bay

The St Regis Sanya Yalong Bay

The St. Regis Sanya Yalong Bay Resort Sanya

The St. Regis Sanya Yalong Bay Resort Resort

The St. Regis Sanya Yalong Bay Resort Resort Sanya

Frequently asked questions

What is the cancellation policy at The St. Regis Sanya Yalong Bay Resort?

The St. Regis Sanya Yalong Bay Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The St. Regis Sanya Yalong Bay Resort?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at The St. Regis Sanya Yalong Bay Resort on 17 Nov 2024 start from AU$260.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The St. Regis Sanya Yalong Bay Resort?

Yep, The St. Regis Sanya Yalong Bay Resort has a free self car park.

Are there any beaches close to The St. Regis Sanya Yalong Bay Resort?

The closest beach to The St. Regis Sanya Yalong Bay Resort is Dadonghai Beach (9.3 km).

Is there a spa on site at The St. Regis Sanya Yalong Bay Resort?

Yep, IRIDIUM is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The St. Regis Sanya Yalong Bay Resort have a pool?

The St. Regis Sanya Yalong Bay Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars.

Does The St. Regis Sanya Yalong Bay Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The St. Regis Sanya Yalong Bay Resort?

The St. Regis Sanya Yalong Bay Resort features 2 poolside bars, 2 outdoor pools and a full-service spa. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes The St. Regis Sanya Yalong Bay Resort a romantic place to stay?

A hot tub and beachfront dining, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The St. Regis Sanya Yalong Bay Resort.

Is The St. Regis Sanya Yalong Bay Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The St. Regis Sanya Yalong Bay Resort is a hit with families.

Are there hot tubs in the rooms at The St. Regis Sanya Yalong Bay Resort?

No, but there are deep-soaking baths in the guestrooms.

Does The St. Regis Sanya Yalong Bay Resort serve breakfast?

You bet, buffet breakfast is served daily between 7:00 AM and 11 AM.

Is there a free airport shuttle available at The St. Regis Sanya Yalong Bay Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The St. Regis Sanya Yalong Bay Resort?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The St. Regis Sanya Yalong Bay Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The St. Regis Sanya Yalong Bay Resort?

No, pets and service animals are not allowed.

Is there a golf course on site at The St. Regis Sanya Yalong Bay Resort?

There is a golf course next to The St. Regis Sanya Yalong Bay Resort.

The St. Regis Sanya Yalong Bay Resort Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Excellent

tony

Travelled with partner

23 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

They really pay attention to details

Stayed 3 nights in May 2024

10/10 Excellent

iain jeremy

2 Jan 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The service was excellent and the team were incredibly helpful and always followed up. Gardens and landscaping amazing and heated pool area a real bonus. Beach area needed to be cleaned as plastic bottles, garbage and construction waste dotted along the front of the hotel beach area.

Stayed 5 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with family

17 July 2021

Liked: Cleanliness, amenities, property conditions & facilities

Was OK. Service, at a 5-start level, was lacking. Only one staff - Cedric - went out of his way to be of service. Not sure I’d spend the money again.

Stayed 4 nights in Jul 2021

10/10 Excellent

Kathryn

Travelled with group

2 July 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay; great spa. Blah food

The hotel was lovely. The room was spacious with comfortable beds and was in great shape. The pools were nice and surprisingly uncrowded for the size of the resort and the number of guests we saw. The family/shaded pool does need a little TLC (missing tiles, some overgrown areas), but it did not take away from an overall pleasing poolside experience. The staff were courteous and prompt to help, but not all spoke English. With phone translation and basic Chinese it all worked well. The spa was incredible and we went twice during our four night stay. The least impressive aspect of the stay was the food. Overall it was quite overpriced for the quality received. I know that hotels have high food prices and I expected it, but then I also expect commensurate quality. This did not really happen and we ordered takeout once we knew we could do that instead. The beachside buffet and the breakfast were the exception to this; both were lovely. Overall we had a great time and would stay again.

Stayed 4 nights in Jun 2021

10/10 Excellent

Sid Ahmed Islam

22 Feb 2021

Stayed 2 nights in Feb 2021

10/10 Excellent

Bruce Allen

25 Nov 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very enjoyable

Stayed 4 nights in Nov 2020

10/10 Excellent

Nan

14 Nov 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The whole room area is excellent and balcony view is very enjoy

Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Travelled with family

17 Aug 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a nice trip

Very nice hotel and fantastic experience.Thanks very much

Stayed 2 nights in Aug 2020

6/10 Okay

Rikard

Travelled with family

16 July 2020

Liked: Cleanliness, room comfort

Disliked: Property conditions & facilities

Stayed 2 nights in Jul 2020

10/10 Excellent

Peiyu

Travelled with group

1 June 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Very nice hotel,and very good service.

Stayed 2 nights in May 2020

10/10 Excellent

Gianni

2 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Down by the Bay

Spent three nights here to take in Yalong Bay. Resort is quite well appointed and it turns out we had some luck as the central pool was just reopened from a refurbishment as we arrived. The pool in question didn’t feel overcrowded even if the attached bar was treated as something of an afterthought. Breakfast was good if a little hectic at peak hours. Did western food at the Driftwood restaurant for a couple nights, and found it quite well executed comparatively. Went with the Oceanview balcony room which turned out to be a better option than the ground poolside one we had considered. Overall quite a nice little getaway!

Stayed 3 nights in Nov 2019

8/10 Good

Endre

17 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Nov 2019

8/10 Good

Miu ling

1 Oct 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

But a bit noisy during at night . So can’t sleep well during my stay. A bit disappointed.

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

3 May 2019

Liked: Staff & service, property conditions & facilities

Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family

19 Apr 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing pool facing the sea! The room is very spacious and clean.

Stayed 5 nights in Apr 2019

4/10 Poor

Verified traveller

24 Dec 2018

Liked: Property conditions & facilities, room comfort

Disliked: Staff & service

Front desk staff was very badly. Pushing upgrade room and did not care customer time.

Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

17 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2018

10/10 Excellent

Hannah

4 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My husband and I had an amazing experience during our 3 day vacation. The service was outstanding and we enjoyed our time at both the beach and pool areas. The food was overpriced but tasted good.

Stayed 3 nights in Nov 2018

10/10 Excellent

Jill, Hong Kong

21 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely short stay

We had early check in and late check out. All the staff were helpful and our 4 day stay was thoroughly enjoyable and flew by

Stayed 3 nights in Oct 2018

8/10 Good

Kim, Hong Kong

20 Oct 2018

Liked: Cleanliness, staff & service, room comfort

Pleasant stay in St Regis - Sanya

There were several hotels to choose from and we decided on The St Regis because of the butler service. Hotel in general can be updated but the overall service by the staff was excellent. Notable mention was our butler, Cecilia Ma, who was quite attentive and responsive. Her English was quite good as well as my Mandarin was sub par and we communicated in English which was super helpful. Another staff worth mentioning was Joel Zhou from Concierge who was quite helpful as well.

Stayed 4 nights in Oct 2018

10/10 Excellent

Janet, Hong Kong

14 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A place for relax!

I have stayed in St.regis for four days three nights with my friends. Staying in this hotel you can definitely not going to anywhere but enjoying the nice beach and swimming pool in st.regis !! Rooms are nice ,facilities are good and people are friendly ! You can definitely just chill with friends in your own room balcony for the whole afternoon ! What’s more, warm welcome from front desk manager Fiona:) She has given us different suggestions where to eat and go ,a warm-hearted person! Lisa from house keeping is also a very helpful girl! We had some problems in bathing room for the second day, and she helped us to solved it immediately, thank you so much! Lastly, we appreciated for the Butler Service, Dana is a smart and helpful girl which helping us every small details within our stays. Even helping us out of her working hours, we thank you from the bottom of our heart! We wish to see you in Hong Kong next time ! We will be back for our next Sanya trip in future !!

Stayed 3 nights in Oct 2018

8/10 Good

Tess, hong kong

14 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classy, spacious and clean rooms, proximity to the

Classy, spacious and clean rooms, proximity to the beach. However, the “butler” service is non existent. Staff is very friendly especially those greeting us every time we get off the taxi. But otherwise, those helping us with checking in at the counter do not read English very well. They needed me to explain to them my reservation. Also, the promised two queen beds turned out to be only two double beds which is very disappointing.

Stayed 3 nights in Aug 2018

8/10 Good

Stephen, San Francisco

4 July 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right on the beach

Nice hotel but food and drinks extremely expensive

Stayed 5 nights in Jun 2018

8/10 Good

Verified traveller

31 May 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff was wonderful, enjoyed my stay. Stayed in a Villa, I highly recommend it

Stayed 3 nights in May 2017

4/10 Poor

CY, kuala Lumpur, Malaysia

11 Apr 2017

Disliked: Property conditions & facilities, room comfort

Nice hotel but inconvenience

Check in service was bad as we were left unattended even though we were the only 2 rooms checking in around 9pm plus. Difficult to have food as all restaurant in the resort close by 10pm & last order at 9.30pm. The only choice is room service as there is no nearby restaurant. We book a car & driver from the hotel to go for a local seaside village for seafood. The journey to the place was supposed for half hour but the driver was lost & we travel for 2 hours into outskirts village & he can't seems to be able to find back the route to highway to go back hotel. At the end we spend 3 hours inside the car without having any meals or dinner from 6.30-9.30pm. A very disappointing experience. Overall the service staff service is average only as you can tell they are inexperience & not well trained. The buffet breakfast food is too local instead of the international buffet spread & the restaurant is so noisy & pack with the locals like a market. The buffet spread of food never change for the 4 days we were there. A real dissapointment as this is my first st regis experience which I m so looking forward.

The St. Regis Sanya Yalong Bay Resort

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