Sheraton Sao Paulo WTC Hotel

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

• Fee for buffet breakfast: from approximately BRL 109 per person
• Valet parking fee: BRL 61.95 per day
• Pet fee: BRL 350 per pet (varies based on length of stay) plus a one-off BRL350 cleaning fee
• Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and outdoor lighting in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

• At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
• Pool access available from 8:00 AM to 6:00 PM
• Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
• One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
• Registered guests are the only ones allowed to be in guestrooms.
• Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
• To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).