10/10 Excellent
Karen
Travelled with family and small children
25 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to take a moment to express my heartfelt gratitude for the exceptional hospitality my family and I received during our recent 5 days 4 nights stay at Hotel Sosei in Sapporo.
As frequent travelers, we have had the opportunity to stay at various hotels around the world, but the service and experience we encountered at Hotel Sosei truly stood out. The staff went above and beyond to ensure that our every need was met, and their friendly and helpful demeanor made our stay all the more enjoyable.
From the moment we arrived until the day of our departure, we felt welcomed and valued as guests. The world-class service provided by the staff at Hotel Sosei exceeded our expectations, and we are truly grateful for the unforgettable experience. Special thanks to reception staff who came up to fix our toilet on 21/08, Farid for assisting us with local car rental, Minoru at the bar for offering us complimentary drinks and his wonderful smiles and outstanding service which we will always remember.
Thank you once again for the outstanding hospitality. We look forward to returning to Hotel Sosei in the future and creating more wonderful memories in Sapporo. :)
Best wishes,
Karen, Oliver and Max from London
Karen
Stayed 4 nights in Aug 2024