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OMO5 Otaru by Hoshino Resorts

3.0 star property
Mountain ski retreat with restaurant and bar/lounge

Photo gallery for OMO5 Otaru by Hoshino Resorts

View from property
Superior Twin Room, Non Smoking
Exterior
Snow and ski sports
Ecotours

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
The current price is AU$153
includes taxes & fees
1 Apr - 2 Apr

Explore the area

Map
1-6-31 Ironai, Otaru, Hokkaido, 047-0031
  • Sakaimachi Street
    ‪1 min walk‬
  • Otaru Canal
    ‪3 min walk‬
  • Shin Nihonkai Ferry
    ‪3 min drive‬
  • Sapporo (OKD-Okadama)
    ‪50 min drive‬

Room options

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking

Triple Room, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Rainfall showerhead
Bidet
Hairdryer
  • 30 sq m
  • Sleeps 6
  • 3 Large Single Beds

View all photos for Superior King Room, Non Smoking

Superior King Room, Non Smoking

Superior King Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Bidet
Deep-soaking bath
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Rainfall showerhead
Bidet
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Rainfall showerhead
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Otaru

OMO5 Otaru by Hoshino Resorts puts you in the heart of Otaru, within steps of Sakaimachi Street and Nichigin-dōri. Highlights at this ski hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 9:00 AM. There's also limited parking, along with the convenience of a ski shuttle. .Attractions within a 30-minute drive of this 3-property class Otaru hotel include Otaru Canal and Kiroro Resort.

What's nearby

  • Sakaimachi Street - 1 min walk - 0.0 km
  • Otaru Canal - 3 min walk - 0.3 km
  • Otaru Music Box Museum - 14 min walk - 1.2 km
  • Shin Nihonkai Ferry - 3 min drive - 2.2 km
  • Otaru Aquarium - 6 min drive - 5.7 km

Getting around

  • Otaru Station - 8 min walk
  • Hoshimi Station - 25 min drive
  • Sapporo (OKD-Okadama) - 50 min drive

Restaurants

  • ‪小樽ビール 小樽倉庫No.1 - ‬5 min walk
  • ‪おたる政寿司 ぜん庵 - ‬3 min walk
  • ‪麻ほろ - ‬3 min walk
  • ‪ISO - ‬3 min walk
  • ‪魚屋直営食堂 うろこ亭 - ‬2 min walk

About this property

OMO5 Otaru by Hoshino Resorts

Mountain ski retreat with restaurant and bar/lounge
Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi.

This 3-star Otaru hotel is smoke free.

  • 92 guestrooms or units
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
OMO5 Otaru by Hoshino Resorts offers 92 accommodations with laptop-compatible safes and complimentary slippers. This Otaru hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include bidets, complimentary toiletries, hairdryers and toothbrushes and toothpaste. Housekeeping is provided on a daily basis.

Languages

English, Japanese

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
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The price is AU$119
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (JPY 1,000 per day)
  • Street parking available
  • Ski shuttle (surcharge)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,300 for adults and JPY 2,300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 6,600; reservation required

Things to do

  • Ski equipment rentals
  • Ski lift privileges

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Coworking space

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2300 for adults and from JPY 2300 for children
  • Nearby parking fee: JPY 1000 per day(33 ft away; open 24 hours)
  • Hosted evening meal: JPY 6600

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

OMO5 Otaru by Hoshino Resorts Hotel
OMO5 Otaru by Hoshino Resorts Otaru
OMO5 Otaru by Hoshino Resorts Hotel Otaru

Frequently asked questions

What is the cancellation policy at OMO5 Otaru by Hoshino Resorts?

OMO5 Otaru by Hoshino Resorts offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at OMO5 Otaru by Hoshino Resorts?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at OMO5 Otaru by Hoshino Resorts on 1 Apr 2025 start from AU$152.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at OMO5 Otaru by Hoshino Resorts?

Onsite parking is limited.

Are there any beaches close to OMO5 Otaru by Hoshino Resorts?

The closest beach to OMO5 Otaru by Hoshino Resorts is Otamoi Beach (5 km).

Does OMO5 Otaru by Hoshino Resorts serve breakfast?

Yep, buffet brekkie is on offer daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at OMO5 Otaru by Hoshino Resorts?

No, OMO5 Otaru by Hoshino Resorts does not offer an airport shuttle service.

Is there a bar or restaurant at OMO5 Otaru by Hoshino Resorts?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at OMO5 Otaru by Hoshino Resorts?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at OMO5 Otaru by Hoshino Resorts?

No, pets are not allowed.

OMO5 Otaru by Hoshino Resorts Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 56 out of 109 reviews
Rating 8 - Good. 32 out of 109 reviews
Rating 6 - Okay. 10 out of 109 reviews
Rating 4 - Poor. 8 out of 109 reviews
Rating 2 - Terrible. 3 out of 109 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to sightseeing area.
Stayed 1 night in Oct 2024

10/10 Excellent

Eng Heng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Amenities like shower cap essential for ladies was not available . Too few hangers for 2 persons . Like the pillows , not too soft . Good breakfast
Stayed 3 nights in Sep 2024

10/10 Excellent

Man In Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique hotel renovated from a history bank building. Enjoyed the interesting hotel experience merging of modern use of amenities and management in an old setting. There are two towers. We stayed in the vintage building. It kept the bank wall and door deco in dark brown and white. The room is not bad in size, very big kind size bad and clean overall. The bathroom has separate toilet, a comfy tub and big shower space right on the side. Good water power. Suggest to have a stool. A little slow in draining for the tub after my hot tub. And a little mold around a few tiles but I think it is acceptable since it is an old building. Overall the whole room is not rusty, but well kept and clean, with good ventilation. Face care amenities need to pay while other bathroom amenities and tea are free to take. Our premium deluxe room with club access adds on my interesting experience to the night lounge which is decorated with lots of classical oil lamps and music boxes. You can choose music box you like to bring to your room to listen and return when check out. The girl staff (fnot sure exact full name but it started with Tam….) at reception on our check in time between 4:80-5:15 pm on 9/7. She was comparatively ok to communicate in English. She was so friendly, helpful and patiently explained & recommended about tourist attractions and spent a long time to help us book a boat ride tour for the next day. The breakfast buffet is worth to have. Good tasre and varieties.
Stayed 1 night in Sep 2024

4/10 Poor

Vincent, Tokyo

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Hoi Ying Shania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, yummy soba shop just nearby the hotel. Room is clean, staff is nice & helpful. Also, very nice breakfast place and delicious food at 3/F. But no onsen/ open bath in the hotel now. Have laundry at 2/F. The Parking next to the hotel always full, takes ~7 mins walking distance from another car park, 1000 yen per day, freely in & out
Stayed 1 night in Aug 2024

10/10 Excellent

Hooi Ping

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The location of the property is excellent and we love the breakfast.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lau Auyang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumb up for this hotel
Near to Otaru Canal . Staff was friendly and some able to do English speaking. Overall this hotel is worth to try
Stayed 1 night in May 2024

10/10 Excellent

Sau Wan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Ka Kei Gilbert

Stayed 1 night in Mar 2024

10/10 Excellent

Nancy, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2024

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is an excellent base for Otaru - clean, modern, great breakfast, central and good value for money. Big bonus is having the Kiroro pickup/dropoff bus stop outside. Highly recommend.
Stayed 4 nights in Feb 2024

6/10 Okay

Siu Wing

Travelled with family
Disliked: Staff & service
Staff is inexperience for handling multi-tasks and/or urgent matters, hope it could be improved soon.
Stayed 1 night in Feb 2024

6/10 Okay

SU SU

Travelled with group
We got normal hotel experience.
Stayed 1 night in Feb 2024

10/10 Excellent

Katharine

Liked: Amenities
Convenient location and hip accommodation. We were so glad we got the breakfast, it was perfect price and spread. Would definitely book again!
Stayed 2 nights in Feb 2024

10/10 Excellent

Eng C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A littoral gem in Otaru
Hotel is within walking distance from the train station and close to the canal and many shopping streets. Rooms are really cosy with very comfortable bed and separate shower and toilet. Buffet breakfast, while not having a huge selection, food is of high quality and tasty. Like all Japanese hotels, the staff are so polite, friendly and helpful.
Stayed 2 nights in Jan 2024

6/10 Okay

Hon Ming

Travelled with group
Liked: Staff & service
Few restaurants open at night and not many cuisine variety.
Stayed 1 night in Jan 2024

10/10 Excellent

Lan Ling

Stayed 1 night in Dec 2023

8/10 Good

Hou Ming Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot always full
Stayed 3 nights in Aug 2023

10/10 Excellent

WAN SZE

Stayed 1 night in Aug 2023

10/10 Excellent

Sook tze

Travelled with partner
Liked: Cleanliness, amenities
Good
Stayed 2 nights in Jul 2023

10/10 Excellent

Keng Hoe

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the property, though it is a little bit small with two small kids. However the area was walkable and convenient with 2 conbini nearby.
Stayed 1 night in Jun 2023

10/10 Excellent

Pearl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our time at OMO5. It’s in a great location and the staff provided great service.
Stayed 2 nights in May 2023

8/10 Good

Kanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024