See all properties
Save

Portom International Hokkaido

4.0 star property
Hot springs Chitose hotel connected to the airport, steps from Doraemon Wakuwaku Sky Park

Photo gallery for Portom International Hokkaido

Superior Twin Room, Non Smoking
Hot springs
Interior
Lobby
Lobby

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • 24/7 front desk
  • Laundry
The current price is AU$456
includes taxes & fees
1 Apr - 2 Apr

Explore the area

Map
New Chitose Airport Terminal Building 4F, Chitose, Hokkaido, 066-0012
  • Doraemon Wakuwaku Sky Park
    ‪4 min walk‬
  • New Chitose Airport Onsen
    ‪7 min walk‬
  • Chitose Outlet Mall Rera
    ‪12 min drive‬
  • Sapporo (CTS-New Chitose)
    ‪9 min drive‬

Room options

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow-top bed
Premium bedding
Bathrobes
Bidet
Hairdryer
  • 43 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Junior Suite Twin Room

Junior Suite Twin Room

Junior Suite Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow-top bed
Premium bedding
Bathrobes
Bidet
Hairdryer
  • 63 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double Room

Junior Suite Double Room

Junior Suite Double Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow-top bed
Premium bedding
Bathrobes
Bidet
Hairdryer
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Portom Suite Room

Portom Suite Room

Portom Suite Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Pillow-top bed
Premium bedding
Bathrobes
Bidet
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow-top bed
Premium bedding
Bathrobes
Bidet
Hairdryer
  • 43 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Bed

You may also like

Ad
Restaurant

SAPPORO HOTEL by GRANBELL

Higashi
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.0 out of 5, Very good, 11 reviews
The price is AU$164
includes taxes & fees
6 Apr - 7 Apr
SAPPORO HOTEL by GRANBELL

About the area

Chitose

At Portom International Hokkaido, you'll be connected to the airport and steps from Doraemon Wakuwaku Sky Park. Highlights at this hotel include 2 restaurants and in-room free WiFi. .ザ・バー / ザ・シガーバー is the hotel's own bar. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning full breakfast is served between 6:00 AM and 11:00 AM. There's also the convenience of limited parking. .Places within a 15-minute drive of this 4-property class Chitose hotel include Chitose Outlet Mall Rera and Aoba Park.

What's nearby

  • Doraemon Wakuwaku Sky Park - 4 min walk - 0.4 km
  • New Chitose Airport Onsen - 7 min walk - 0.7 km
  • Chitose Outlet Mall Rera - 12 min drive - 7.1 km
  • Aoba Park - 13 min drive - 9.6 km
  • Northern Horse Park - 15 min drive - 15.0 km

Getting around

  • New Chitose Airport Station - 7 min walk
  • Osatsu Station - 17 min drive
  • New Chitose Airport (CTS) - 9 min drive

Restaurants

  • ‪えびそば一幻 - ‬9 min drive
  • ‪函太郎新千歳空港店 - ‬2 min walk
  • ‪FIGHTERS DINING ROSTER - ‬9 min drive
  • ‪けやき - ‬8 min drive
  • ‪スターバックス - ‬8 min drive

About this property

Portom International Hokkaido

Hot springs Chitose hotel connected to the airport, steps from Doraemon Wakuwaku Sky Park
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, spa services, and multilingual staff are also featured at Portom International Hokkaido.

This 4-star Chitose hotel is smoke free.

  • 171 guestrooms or units
  • 2 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Portom International Hokkaido offers 171 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. This Chitose hotel provides complimentary wireless Internet access. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM.

Languages

English, Japanese, Korean, Thai

Similar properties

Exterior

Air Terminal Hotel

  • Spa
  • Free WiFi
  • Air conditioning
  • Parking available
4.5 out of 5, Wonderful, 1,044 reviews
The price is AU$191
includes taxes & fees
7 Apr - 8 Apr
Air Terminal Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (JPY 1,200 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: JPY 4,807 to 4,807 for adults and JPY 2,530 to 2,530 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • カフェ スカイライブラリー
  • ザ・バー / ザ・シガーバー
  • フレンチレストラン TATERU YOSHINO
  • 日本食ダイニング 京都 下鴨茶寮-北のはなれ-

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Spa

  • Public bath open from 3:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Monday, Tuesday and Wednesday:
  • Restaurant
The following facilities are closed on Thursday and Friday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 4807 to 4807 for adults and JPY 2530 to 2530 for children
  • Nearby parking fee: JPY 1200 per day (492 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Portom Hokkaido Chitose
Portom International Hokkaido Hotel
Portom International Hokkaido Chitose
Portom International Hokkaido Hotel Chitose

Frequently asked questions

Is parking available at Portom International Hokkaido?

Onsite parking is limited.

How much does it cost to stay at Portom International Hokkaido?

As of 26 Mar 2025, prices found for a 1-night stay for 2 adults at Portom International Hokkaido on 1 Apr 2025 start from AU$456.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Portom International Hokkaido?

There's no onsite spa, but this property does offer spa services.

What makes Portom International Hokkaido a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Portom International Hokkaido.

Does Portom International Hokkaido serve breakfast?

Sure does, full brekkie is served daily between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Portom International Hokkaido?

No, Portom International Hokkaido does not offer an airport shuttle service.

Is there a bar or restaurant at Portom International Hokkaido?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? The dining venue is closed on Monday, Tuesday and Wednesday.

What time are check-in & check-out at Portom International Hokkaido?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Portom International Hokkaido?

No, only service animals are allowed.

Portom International Hokkaido Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 213 out of 225 reviews
Rating 8 - Good. 10 out of 225 reviews
Rating 6 - Okay. 1 out of 225 reviews
Rating 4 - Poor. 0 out of 225 reviews
Rating 2 - Terrible. 1 out of 225 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

wei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is perfect, very quiet at night, no airplane take off noise.
Stayed 1 night in Jan 2025

10/10 Excellent

Serene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the onsen on the property. The room was impeccable and the amenities were a lovely touch. I particularly liked not having to rush to catch my early morning flight, and being able to have a leisurely walk to check in.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic stay at Portom International Hokkaido!
I recently stayed at Portom International Hokkaido and had an amazing experience! The hotel is conveniently located just a short walk from New Chitose Airport, making it perfect for me who had to catch an early flight. The room were clean, comfortable, and well-maintained. The staff was incredibly friendly and helpful, assisted me with my luggages to the room. Overall, Portom I would highly recommend it to anyone visiting the area.
Stayed 1 night in Dec 2024

10/10 Excellent

Song Ying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Anika

Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really mean it when I say this is the best hotel in the world and all who comes to Hokkaido must stay here for at least a night. The concierge were super helpful in bringing my 10 luggages up to the room. From the hotel facade to the rooms, they are luxurious and high class. Rooms are biggest I have stayed in Japan and everything is just spick speck clean. This hotel should be given a 6 stars. Accessible to shopping at the airport, comes with a superb onsen and dining options.
Stayed 1 night in Dec 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for an overnight stay before flighting out of hakkaido
Stayed 1 night in Dec 2024

10/10 Excellent

HuiWen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Excellent service. Clean and spacious hotel with a Lawson just downstairs and a mall minutes away. Right next to the airport with direct indoor link.
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Lots of staff around to assist you. Good breakfast and serene onsen. Nice sized rooms with views.
Stayed 1 night in Oct 2024

10/10 Excellent

Jing

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are so nice. Room is comfy and clean
Stayed 3 nights in Oct 2024

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

eddie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
way beyond my expectation
way beyond my expectation of an airport hotel. The decoration is modern, tastefully done. Room is spacy, comfortable, with a stunning view. Smart control of every room equiptment. We also used the gym and Onsen the hotel offers, which are also clean and pleasent. We only stayed for one night before heading back to US in the next morning. This hotel made me regret staying at Air BnBs for the other nights of our trip.
Stayed 1 night in Aug 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay before your flight. What an amazingly beautiful hotel. Cant wait to stay here again.
Stayed 2 nights in Aug 2024

8/10 Good

TONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Aug 2024

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice room. It was big and the shower was amazing. Black out curtains were wonderful with the early sunrise light. I would love to stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ka Chun Chris

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotels I’ve stayed at. Would definitely stay there again when visiting Hokkaido. Everything was perfect.
Stayed 1 night in Jul 2024

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many dining and shopping options at the CTS domestic terminal. Perfect for one night stay before the international flight
Stayed 1 night in Jul 2024

10/10 Excellent

Tadayuki

Stayed 1 night in Jul 2024

10/10 Excellent

Sophia

Stayed 1 night in Jul 2024

10/10 Excellent

Li, glen Waverley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the staff to the service, from the facility to the room, this hotel exceeded our expectation in every aspect.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing interior and big room.
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Loved everything from customer service to the spacious lovely room and amenities. Will definitely stay there again in the future.
Stayed 1 night in Jun 2024

10/10 Excellent

Weipei

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is modern and luxury. The room is huge. Only issue is that it is a fair bit walk from domestic terminal.
Stayed 1 night in Jun 2024