See all properties
Save

Sapporo Prince Hotel

4.0 star property
Hotel with 3 restaurants, a quick walk to Odori Park

Photo gallery for Sapporo Prince Hotel

In-room safe, desk, free WiFi, bed sheets
Lobby lounge
Fourth Room*Twin + sofa bed Club Lounge access included (22nd floor and above, 42sqm), Non Smoking
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Housekeeping
  • 24/7 front desk
The current price is AU$96
includes taxes & fees
2 Apr - 3 Apr

Explore the area

Map
Nishi 11-chome, Minami, 2-jo, Chuo-ku, Sapporo, Hokkaido, 060-8615
  • Odori Park
    ‪9 min walk‬
  • Sapporo Clock Tower
    ‪20 min walk‬
  • Hokkaido University
    ‪20 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪55 min drive‬

Room options

View all photos for Standard Triple Room, Multiple Beds, Non Smoking

Standard Triple Room, Multiple Beds, Non Smoking

Standard Triple Room, Multiple Beds, Non Smoking

Highlights

Private indoor hot tub
Air conditioning
Fridge
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

Highlights

Private indoor hot tub
Air conditioning
Fridge
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room*Twin + sofa bed Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

Triple Room*Twin + sofa bed Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

Triple Room*Twin + sofa bed Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

Highlights

Private indoor hot tub
Air conditioning
Fridge
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Fourth Room*Twin + sofa bed Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

Fourth Room*Twin + sofa bed Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

Fourth Room*Twin + sofa bed Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

Highlights

Private indoor hot tub
Air conditioning
Fridge
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Single Trundle Bed

View all photos for Superior Twin Room, 2 Single Beds, Non Smoking

Property amenity

Superior Twin Room, 2 Single Beds, Non Smoking

Highlights

Private indoor hot tub
Air conditioning
Fridge
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room, Multiple Beds, Non Smoking

Superior Triple Room, Multiple Beds, Non Smoking | Property amenity

Superior Triple Room, Multiple Beds, Non Smoking

Highlights

Private indoor hot tub
Air conditioning
Fridge
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Club Double Room Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

Club Double Room Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

Club Double Room Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

Highlights

Private indoor hot tub
Air conditioning
Fridge
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
  • 42 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Twin Room Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

Club Twin Room Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

Club Twin Room Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

Highlights

Private indoor hot tub
Air conditioning
Fridge
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
  • 42 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Double Room + sofa bed *2 beds Club Lounge access included (22nd floor and above,42sqm), Non Smoking

Double Room + sofa bed *2 beds Club Lounge access included (22nd floor and above,42sqm), Non Smoking

Double Room + sofa bed *2 beds Club Lounge access included (22nd floor and above,42sqm), Non Smoking

Highlights

Private indoor hot tub
Air conditioning
Fridge
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Triple Room

In-room safe, desk, free WiFi, bed sheets

Superior Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Club Triple Room*Twin + Sofa Bed (22nd Floor And Above, 42㎡), Non Smoking(Lounge Access,)

In-room safe, desk, free WiFi, bed sheets

Club Triple Room*Twin + Sofa Bed (22nd Floor And Above, 42㎡), Non Smoking(Lounge Access,)

  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Club Double Room (22nd Floor And Above, 42 ㎡) Non Smoking

In-room safe, desk, free WiFi, bed sheets

Club Double Room (22nd Floor And Above, 42 ㎡) Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Twin Room (22nd Floor And Above, 42㎡), Non Smoking(Lounge Access,)

In-room safe, desk, free WiFi, bed sheets

Club Twin Room (22nd Floor And Above, 42㎡), Non Smoking(Lounge Access,)

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Triple Room

In-room safe, desk, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Club Double + Sofa Bed *2 Beds (22nd Floor And Above 42㎡)Non-smoking

In-room safe, desk, free WiFi, bed sheets

Club Double + Sofa Bed *2 Beds (22nd Floor And Above 42㎡)Non-smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Suite - Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Royal Suite - Non-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Club Fourth Room*Twin + Sofa Bed (22nd Floor And Above, 42㎡）Non Smoking

In-room safe, desk, free WiFi, bed sheets

Club Fourth Room*Twin + Sofa Bed (22nd Floor And Above, 42㎡）Non Smoking

  • Sleeps 4
  • 2 Double Beds and 2 Single Sofa Beds

View all photos for View Bath Club Royal Suite Family 25th Floor 105㎡ Non-smoking

In-room safe, desk, free WiFi, bed sheets

View Bath Club Royal Suite Family 25th Floor 105㎡ Non-smoking

  • Sleeps 6
  • 2 Double Beds and 4 Single Sofa Beds

View all photos for View Bath Club Suite *Double 22nd Floor Or Above 63 ㎡ Non-smoking

In-room safe, desk, free WiFi, bed sheets

View Bath Club Suite *Double 22nd Floor Or Above 63 ㎡ Non-smoking

  • Sleeps 2
  • 1 King Bed

View all photos for View Bath Club Royal Suite *Twin 22nd Floor 105㎡ Non-smoking

In-room safe, desk, free WiFi, bed sheets

View Bath Club Royal Suite *Twin 22nd Floor 105㎡ Non-smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for View Bath Club Suite Family *22nd Floor And Above, 63㎡, Non-smoking

In-room safe, desk, free WiFi, bed sheets

View Bath Club Suite Family *22nd Floor And Above, 63㎡, Non-smoking

  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

You may also like

Ad
Restaurant

SAPPORO HOTEL by GRANBELL

Higashi
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.0 out of 5, Very good, 11 reviews
The price is AU$163
includes taxes & fees
7 Apr - 8 Apr
SAPPORO HOTEL by GRANBELL

About the area

Sapporo

Sapporo Prince Hotel puts you in the heart of Sapporo, within just a 10-minute stroll of Sapporo City Museum and Odori Park. Highlights at this hotel include 3 restaurants, a 24-hour gym and a bar/lounge. .The steakhouse, Steak House, Katsura, serves Japanese cuisine and is open for dinner. Sky Room Top of Prince is the hotel's own lobby lounge. Enjoy access to hot springs and bike hire. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 4-property class Chuo-ku hotel include Hokkaido Museum of Modern Art and Former Hokkaido Government Office Building.

What's nearby

  • Tanukikoji Shopping Street - 5 min walk - 0.5 km
  • Odori Park - 9 min walk - 0.8 km
  • Former Hokkaido Government Office Building - 17 min walk - 1.5 km
  • Sapporo Clock Tower - 20 min walk - 1.7 km
  • Hokkaido University - 20 min walk - 1.7 km

Getting around

  • Soen Station - 2 min drive
  • Chuo-Kuyakusho-Mae Stop - 3 min walk
  • New Chitose Airport (CTS) - 55 min drive

Restaurants

  • ‪HAPUNA - ‬1 min walk
  • ‪Sky Lounge Top of Prince - ‬1 min walk
  • ‪すき家 - ‬2 min walk
  • ‪CAFÉ de CRIÉ - ‬1 min walk
  • ‪大衆中華と惣菜一条まるふじ - ‬1 min walk

About this property

Sapporo Prince Hotel

Hotel with 3 restaurants, a quick walk to Odori Park
Sapporo Prince Hotel offers its guests hot springs and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at Sapporo Prince Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

  • 587 guestrooms or units
  • 28 levels
  • 3 dining venues
  • Built in 2004
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Sapporo Prince Hotel offers 587 air-conditioned accommodations with indoor private hot tubs and a safe. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

This Sapporo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Public bath/onsen services include an indoor mineral hot spring (onsen). There are hot springs on site.

Languages

English, Japanese, Korean

Similar properties

[22nd Premium Floor] Suite Room, Non Smoking

Hotel Monterey Edelhof Sapporo

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,291 reviews
The price is AU$90
includes taxes & fees
6 Apr - 7 Apr
Hotel Monterey Edelhof Sapporo

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,500 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,600 to 3,600 for adults and JPY 3,600 to 3,600 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Buffet Restaurant, Hapuna
  • Chinese Restaurant Fuyo-J
  • Sky Room Top of Prince
  • Steak House, Katsura

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot springs
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Spa

  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • Area rugs in room
  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers a shuttle service between the hotel and JR Sapporo station.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3600 to 3600 for adults and JPY 3600 to 3600 for children
  • Self-parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. This property uses a grey water recycling system.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Prince Sapporo
Hotel Sapporo
Prince Hotel Sapporo
Prince Sapporo Hotel
Sapporo Prince
Sapporo Prince Hotel
Sapporo Prince Hotel Hotel
Sapporo Prince Hotel Sapporo
Sapporo Prince Hotel Hotel Sapporo

Frequently asked questions

What is the cancellation policy at Sapporo Prince Hotel?

Sapporo Prince Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sapporo Prince Hotel?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at Sapporo Prince Hotel on 2 Apr 2025 start from AU$95.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sapporo Prince Hotel?

Yep, Sapporo Prince Hotel has a self car park for JPY 1500 per night.

Are there any beaches close to Sapporo Prince Hotel?

The closest beach to Sapporo Prince Hotel is Otaru Dream Beach (15.7 km).

What makes Sapporo Prince Hotel a romantic place to stay?

A lounge bar, plus Hot tubs in the guestrooms, help set the scene for a romantic weekend at Sapporo Prince Hotel.

Are there hot tubs in the rooms at Sapporo Prince Hotel?

Yep, all rooms come with private hot tubs.

Does Sapporo Prince Hotel serve breakfast?

Yeah, buffet brekkie is offered daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Sapporo Prince Hotel?

No, Sapporo Prince Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sapporo Prince Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sapporo Prince Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Sapporo Prince Hotel?

No, pets are not allowed.

Sapporo Prince Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 554 out of 1136 reviews
Rating 8 - Good. 418 out of 1136 reviews
Rating 6 - Okay. 116 out of 1136 reviews
Rating 4 - Poor. 37 out of 1136 reviews
Rating 2 - Terrible. 11 out of 1136 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Gin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Nice cozy hotel with onset on 2nd level. Convenient store just across the road and walking to TV tower & Daimaru shopping center. Nearby Parco shopping area too.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay in a hotel close to a lot of areas to see and places to eat. The staff was always very helpful and the shuttle service was very convenient.
Stayed 4 nights in Dec 2024

10/10 Excellent

Reo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Ing

Travelled with group
Liked: Cleanliness
Out of the way but with an shuttle service to/fro JR Sapporo Train Station . Excellent breakfast. Onsen use cost Y1000. No razors in room. Staffs/Facilities overwhelmed with group tourists trade.
Stayed 3 nights in Nov 2024

10/10 Excellent

Calandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to the downtown area of Sapporo. Was a nice and comfortable stay!
Stayed 2 nights in Nov 2024

8/10 Good

Roger, Logan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and good city view. Wife here booked the hotel for husband and son for 3 or 4 nights?. I thought the spa would be for free and there was no washing machine and microwave like other cheaper hotels around the area. I chose this hotel because of how clean and spacious it looked. Two single beds with city view. My son and husband were happy with their stay at the Prince hotel and enjoyed going out. Very peaceful they said.
Stayed 3 nights in Oct 2024

10/10 Excellent

kathy

Stayed 2 nights in Oct 2024

10/10 Excellent

Sangeeta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location with great amenities. Free shuttle to Sapporo station.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Stayed 2 nights in Sep 2024

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They were going to charge me additional fee for a room that has 3 beds supposed to be for 3 persons.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marian N

Stayed 4 nights in Jul 2024

8/10 Good

Mina

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room layout. Adequate space. Room clean and tidy. Staff helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenience location
Stayed 3 nights in Jul 2024

6/10 Okay

myeongsoo

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Average hotel. Room is pretty packed and small. Especially, the one with 3 beds has zero usable space for even basic luggages. It is mainly due to weird architectural design. I believe it also makes air circulation not so efficient. Breakfast buffet is very very mediocre. I wouldn’t recommend it for 3500 yen. They have extremely poor ryokan, no sauna.
Stayed 2 nights in Jul 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's elevators are amazingly fast. The only thing I wish I had known about the breakfast was that it should have been clarified from the beginning. I entered their breakfast without any issues the first time, but on my second visit, they asked me to pay 3,000 Yen. I wasn't sure why it was different on those dates. I had to proceed with the payment because I was checking out that day and didn't want to stress about the breakfast situation. I paid and moved on.
Stayed 3 nights in Jun 2024

2/10 Terrible

Josie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very helpful but unless you know a little Japanese and have an excellent translation app, it may be difficult for a non-Japanese speaking person to get assistance. We were on the breakfast plan on the Royal level and it has a separate dining room for the guests. The breakfasts and service was excellent but waithelp do not speak English. Thoroughly enjoyed the hotel.
Stayed 5 nights in Jun 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good hotel. Rather small beds in a twin room, and disappointed that guests have to pay to use the hot spring bath.
Stayed 4 nights in Jun 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We gotbtgos a special room that was very helpful spacious and had a beautiful view. I had to ask to get the room clarn and when I asked, it didn't happen the first day.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay, great breakfast buffet
Great location, near end of shopping/restaurant street tanuki-koji friendly and accommodating staff; amazing breakfast with fresh seafood, sparkling wine, western items; great view from bar at top floor…
Stayed 5 nights in May 2024

10/10 Excellent

Shaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place
What a beautiful hotel ! The staff were fantastic, kind and patient. Next trip to Sapporo, we will be booking in !
Stayed 3 nights in May 2024

10/10 Excellent

Lawrence

.
Stayed 2 nights in Feb 2024

8/10 Good

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024