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Galaxy Hotel Iraklio

5.0 star property
Luxury hotel with 2 restaurants and bars/lounges
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Galaxy Hotel Iraklio

Exterior detail
Outdoor pool, pool umbrellas, pool loungers
Lobby sitting area
Lobby sitting area
City view

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • Spa
The price is AU$198
includes taxes & fees
4 Jan - 5 Jan 2025

Explore the area

Map
75 Dimokratias Ave, Heraklion, Crete Island, 71306
  • Venetian Walls
    9 min walk
  • Koubes
    11 min walk
  • Silfio Pizza
    1 min walk
  • Heraklion (HER-Nikos Kazantzakis)
    9 min drive

Room options

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Jetted Tub

Executive Suite, 1 Bedroom, Non Smoking, Jetted Tub

Executive Suite, 1 Bedroom, Non Smoking, Jetted Tub

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Select Comfort bed
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Double or Twin Room

Egyptian cotton sheets, premium bedding, Select Comfort beds

Economy Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Room, Pool View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Executive Room, Pool View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Select Comfort bed
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, City View

Family Room, 2 Bedrooms, Connecting Rooms, City View

Family Room, 2 Bedrooms, Connecting Rooms, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 42 sq m
  • City view
  • Sleeps 5
  • 5 Single Beds OR 1 Queen Bed and 3 Single Beds

View all photos for Superior Triple Room, Pool View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Triple Room, Pool View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Select Comfort bed
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Room, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Room, City View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Room, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Executive Room, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room, Pool View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Room, Pool View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Triple Room, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Triple Room, City View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Select Comfort bed
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Double or Twin Room, City View (Business)

Superior Double or Twin Room, City View (Business)

Superior Double or Twin Room, City View (Business)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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includes taxes & fees
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About the area

Heraklion

A luxury stay in the heart of Heraklion awaits you at Galaxy Hotel Iraklio. Within just a 15-minute stroll, you'll find Venetian Walls and Morosini Fountain. Highlights at this family-friendly hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The restaurant, Per Se Lounge, serves Mediterranean cuisine and is open for breakfast, brunch, lunch and dinner. Per Se Bar is the hotel's own lobby lounge, serving drinks along with breakfast and brunch. Enjoy the 24-hour gym, steam room and pool loungers as well as access to bike hire. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 5-property class Heraklion hotel include Heraklion Archaeological Museum and Heraklion Loggia.

What's nearby

  • Venetian Walls - 9 min walk
  • Heraklion Archaeological Museum - 15 min walk
  • Heraklion Port - 2 min drive
  • Koules Fortress - 2 min drive
  • Palace of Knossos - 4 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 9 min drive

Restaurants

  • ‪Coffee Island - ‬8 min walk
  • ‪Per Se Lounge - ‬1 min walk
  • ‪De May Cafe - ‬9 min walk
  • ‪Ηacienda - ‬7 min walk
  • ‪Silfio Pizza - ‬1 min walk

About this property

Galaxy Hotel Iraklio

Luxury hotel with 2 restaurants and bars/lounges
Galaxy Hotel Iraklio offers its guests an outdoor pool, a 24-hour health club, and a steam room. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include 9 meeting rooms and limo/town car service. Event space at this hotel measures 7535 square feet (700 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the luxury Galaxy Hotel Iraklio. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Heraklion hotel.

  • 127 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars or lounges
  • 7535 sq ft of conference space
  • 700 sq. m of conference space
  • Built in 1979
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Galaxy Hotel Iraklio offers 127 air-conditioned accommodations with laptop-compatible safes and espresso makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 26-inch LCD televisions come with satellite channels.

Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Per Se Bar
  • Per Se Lounge
  • Vetri Restaurant

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 9 meeting rooms
  • Computer station
  • Conference centre (7,535 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Mini-fridge

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15.00 per person
  • Airport shuttle fee: EUR 25 per vehicle (one-way)
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash, mobile payments and Apple Pay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 170631724005/0/0

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Galaxy Hotel Iraklio
Galaxy Hotel Iraklio Heraklion
Galaxy Iraklio
Galaxy Iraklio Heraklion
Galaxy Iraklio Hotel
Iraklio
Iraklio Galaxy Hotel
Iraklio Hotel
Galaxy Hotel Heraklion
Galaxy Hotel Iraklio Crete/Heraklion
Galaxy Hotel Iraklio Hotel
Galaxy Hotel Iraklio Heraklion
Galaxy Hotel Iraklio Hotel Heraklion

Frequently asked questions

What is the cancellation policy at Galaxy Hotel Iraklio?

Galaxy Hotel Iraklio offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Galaxy Hotel Iraklio?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Galaxy Hotel Iraklio on 4 Jan 2025 start from AU$191.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Galaxy Hotel Iraklio?

Yep, Galaxy Hotel Iraklio has a free self car park.

Are there any beaches close to Galaxy Hotel Iraklio?

The closest beach to Galaxy Hotel Iraklio is Ammoudara Beach (5.1 km).

Is there a spa on site at Galaxy Hotel Iraklio?

There's no onsite spa, but this property does offer services like massages.

Does Galaxy Hotel Iraklio have a pool?

Galaxy Hotel Iraklio has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Galaxy Hotel Iraklio?

Galaxy Hotel Iraklio features a 24-hour health club, an outdoor pool and a steam room. All guestrooms come with Select Comfort beds, premium bedding and late-night room service.

What makes Galaxy Hotel Iraklio a romantic place to stay?

Al fresco dining and a bar, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Galaxy Hotel Iraklio.

Is Galaxy Hotel Iraklio family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Galaxy Hotel Iraklio is a hit with families.

Does Galaxy Hotel Iraklio serve breakfast?

Yep, buffet brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Galaxy Hotel Iraklio?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Galaxy Hotel Iraklio?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Galaxy Hotel Iraklio?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Galaxy Hotel Iraklio?

No, pets are not allowed.

Galaxy Hotel Iraklio Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 685 out of 1001 reviews" "
Rating 8 - Good. 253 out of 1001 reviews" "
Rating 6 - Okay. 42 out of 1001 reviews" "
Rating 4 - Poor. 11 out of 1001 reviews" "
Rating 2 - Terrible. 10 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Breanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this property the night before flying out, due to the proximity to the airport. Upon arrival, we had a great welcome by the ladies at the front desk, who were able to check us in an hour early, and even provided a room upgrade. They were kind, efficient, and professional.
Stayed 1 night in Sep 2024

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and staff. But the hotel shuttle service option should be removed from listing because it’s not offered anymore.
Stayed 1 night in Sep 2024

10/10 Excellent

Jay, Olympia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know if I received a room upgrade, I didn’t ask about it. As for the room, I liked everything except the outlet by the bed was behind a heavy dresser. It should be easily accessible to guests. Room 303.
Stayed 1 night in Sep 2024

8/10 Good

Federico, Roma

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Athanasios

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Place needs upkeep
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and staff were very friendly
Stayed 1 night in Aug 2024

8/10 Good

Salima

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The food was amazing and it was a 5 min walk from the city centre!
Stayed 3 nights in Aug 2024

10/10 Excellent

Deepak

Stayed 4 nights in Jul 2024

8/10 Good

Emma Felicity

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: Room: Good air con, lovely balcony with pool view. Dining: Excellent breakfast & dinner buffets. (Greek yoghurt with fresh honeycomb, chicken cacciatore, roasted asparagus, wonderful cake selection). Pool menu: good chicken gyros, avocado salad. Evening dining area: beautiful romantic atmosphere. Pool: Lots of sunbeds, relaxing chillout music, refreshing pool big enough for several people. Poolside coffee came with biscuits. In the heat of the day we were offered complimentary fruit-infused water. Going out: Buses to Knossos & Archaeological Museum leave nearby. Staff were happy to recommend a sports bar & beach. Customer service: Staff usually approachable & eager to please & if we had a problem Anna & her management team went out of their way to apologise & make things better. Didn’t like: Full-board lunch being a 3-course meal; would have preferred the lighter pool menu. Very laid-back food service in 2nd floor restaurant & by the pool; the quality of the food usually made it worth the wait but it would have been a more 5-star experience if it had arrived sooner. Staff being defensive in response to minor complaints. It would have been better if all staff were as open to feedback as the management team. Final comment: Despite a couple of small issues, overall we really enjoyed ourselves at the Galaxy Hotel & we’d easily recommend it to family & friends; it’s a beautifully designed, relaxing place with attentive staff, lovely food & a decent pool.
Stayed 7 nights in Aug 2024

8/10 Good

Manson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is not very well located, about a 25 min walk to the main city center. Everything in the hotel area was nice and service was good, good buffet breakfast with attentive staff. The rooms need some updating and are a bit small.
Stayed 2 nights in Aug 2024

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Amazing stay and regretfully we didn’t stay longer than one night in Heraklion. The hotel is a 10 min walk to the port which is really lovely. The hotel is fantastic and the breakfast was superb, although we had to abruptly rush out after 15 min because we had a flight change and needed to rush. We will come again and stay longer to enjoy the amenities more next trip!
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Travelled with family
I loved everything about this hotel from the fantastic breakfast to the outdoor cafe. The building is in a good location with quick access to many cafes and bakeries. The location seemed very safe with access to ATMs. The staff was polite and helpful and our room was exceptionally clean. It’s also easy walking distance to city center.
Stayed 7 nights in Jul 2024

10/10 Excellent

Kartik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel in Heraklion about 10 minutes from the port and the hotel. Konstantina checked us in and she was wonderful and friendly. The room although a little small was very comfortable and well appointed. The free breakfast at this hotel was simply outstanding - from the variety to the presentation - something i looked forward to every morning. Location was great - about 1 km walk to the main Iraklio city center / square where all the action is. The hotel is also 10 minutes from the port, 10 minutes from the airport and about 10 minutes from Knossos palace (which is a must-see in Crete). They have a really nice bar on the reception level that is open late if you want to wind down after a long day of sightseeing with a drink (or many). All in all, excellent hotel and excellent staff - highly recommend!
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable, great location. Don’t do like I did and only discover the pool as you’re checking out - it looked amazing.
Stayed 1 night in Jun 2024

4/10 Poor

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property look great. But when we arrived there was no electricity and the day was almost 40 Celsius. No Aircondition. No Internet and I needed to checking my flight. I had to look for another place.
Stayed 1 night in Jun 2024

10/10 Excellent

Satoko

Stayed 2 nights in Jun 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the hotel, the room was so nice and very big. The AC was great and the room was very clean. The staff was so nice. The breakfast was amazing. We would recommend this hotel and would love to stay here again!
Stayed 3 nights in May 2024

8/10 Good

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very convenient hotel for our one night stay in Iraklio before a ferry trip the next day. The beds were decent and everything was very clean. The room was a bit small/tight for maneuvering around so perhaps not recommended for larger folks or folks with lots of luggage.
Stayed 1 night in May 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful breakfast, lovely room. A bit of mix up regarding city tax that was collected upon checking in and again at check out. No one informed us the tax was per night. I would have thought all taxes would have been collected at check in.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rahel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice facility, disgusting coffee
Excellent location close to the center of the city, and a clean hotel overall. But the coffee at the breakfast was horrible, so it was a bad way to start the day every day.
Stayed 5 nights in Mar 2024

10/10 Excellent

Lam, Glen Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jay, Olympia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve always liked this hotel. Comfortable rooms, quick checkin, excellent staff, excellent facilities, and excellent restaurants. I recommend this place to all of my friends.
Stayed 2 nights in Nov 2023

10/10 Excellent

yasser

Stayed 7 nights in Oct 2023

10/10 Excellent

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great rooms and lovely amenities. We really enjoyed our three night stay at the Galaxy. Staff were very friendly and helpful and the buffet breakfast the best we’ve had on our travels with so much fresh produce and warm food options. Good location with a short walk (15 min) to the old town, also the ‘hop on hop off’ bus stops straight outside the hotel.
Stayed 3 nights in Oct 2023