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Hotel Schloss Durnstein

5.0 star property
Luxury hotel with 2 restaurants and free valet parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Schloss Durnstein

Front of property
2 restaurants, lunch, dinner served; Modern European cuisine
Massages
Superior Double or Twin Room (Country View)
Superior Double or Twin Room, River View

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
Dürnstein 2, Durnstein, Lower Austria, 3601
  • Wachau
    1 min walk
  • Stifskirche
    2 min walk
  • Kuenringerburg
    6 min walk

Room options

View all photos for Classic Suite (Country View)

Classic Suite (Country View)

Classic Suite (Country View)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 28 sq m
  • Hill view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room, River View

Superior Double or Twin Room, River View

Superior Double or Twin Room, River View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 25 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room, City View

Basic Double Room, City View

Basic Double Room, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, River View

Deluxe Double or Twin Room, River View

Deluxe Double or Twin Room, River View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 25 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Suite (Country View)

Comfort Suite (Country View)

Comfort Suite (Country View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Suite

Panoramic Suite

Panoramic Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Romantic Suite

Romantic Suite

Romantic Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Duplex, Balcony

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Duplex, Balcony

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (Country View)

Junior Suite (Country View)

Junior Suite (Country View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • Hill view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 13 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room, River View

Deluxe Double Room, River View

Deluxe Double Room, River View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Suite

Traditional Suite

Traditional Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the area

Durnstein

A luxury stay in the heart of Durnstein awaits you at Hotel Schloss Durnstein. Within steps you'll find Wachau and Stifskirche. Highlights at this family-friendly hotel include 2 restaurants, an outdoor swimming pool and an indoor swimming pool. .The restaurant, Schloss Restaurant, is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, sauna and pool loungers as well as access to rowing/canoeing. Business amenities include a meeting room, a 24-hour business centre, and conference space. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and spa services. Each morning continental breakfast is served between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of free train pick-up service. .Sights within a 10-minute walk of this 5-property class Durnstein hotel include Danube River and Kuenringerburg.

What's nearby

  • Wachau - 1 min walk - 0.0 km
  • Stifskirche - 2 min walk - 0.2 km
  • Kuenringerburg - 6 min walk - 0.5 km
  • Burgruine - 7 min walk - 0.7 km
  • Danube University Krems - 7 min drive - 7.2 km

Getting around

  • Stein-Mautern Station - 9 min drive
  • Vienna International Airport (VIE) - 68 min drive

Restaurants

  • ‪Zür Emma - ‬9 min walk
  • ‪Alter Klosterkeller - ‬3 min walk
  • ‪Bäckerei/Cafe Schmidl - Wachauer Backstube - ‬2 min walk
  • ‪Rad'l Treff - ‬6 min walk
  • ‪Siedler - ‬8 min drive

About this property

Hotel Schloss Durnstein

Luxury hotel with 2 restaurants and free valet parking
Hotel Schloss Durnstein offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, a meeting room, and limo/town car service are available. Spa services, a library, and a terrace are also featured at the luxury Hotel Schloss Durnstein. A ferry terminal shuttle and A train station pick-up shuttle are free. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Durnstein hotel.

  • 47 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 1630
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
Hotel Schloss Durnstein offers 47 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. 26-inch flat-screen televisions come with cable channels. Bathrooms include dressing gowns, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French, German, Hungarian, Italian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Free ferry terminal shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 32 for adults and EUR 32 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Grill Tavern
  • Schloss Restaurant

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Built in 1630
  • Designated smoking areas

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal, airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 18 October and 26 March.

Access methods

Staffed front desk

Pets

  • Pets: EUR 16 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 32 for adults and from EUR 32 for children
  • Airport shuttle fee: EUR 140 per vehicle (one way)
  • Pet fee: EUR 16 per pet (varies based on length of stay)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Durnstein Hotel
Durnstein Schloss
Durnstein Schloss Hotel
Hotel Durnstein
Schloss Durnstein dürnstein
Hotel Schloss Durnstein
Schloss Durnstein
Schloss Durnstein Hotel
Schloss Hotel
Schloss Hotel Durnstein
Hotel Schloss Durnstein Hotel
Hotel Schloss Durnstein Durnstein
Hotel Schloss Durnstein Hotel Durnstein

Frequently asked questions

What is the cancellation policy at Hotel Schloss Durnstein?

Hotel Schloss Durnstein offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Schloss Durnstein?

Yep, Hotel Schloss Durnstein has a free self car park and free valet parking.

Is there a spa on site at Hotel Schloss Durnstein?

There's no onsite spa, but this property does offer services like massages.

Does Hotel Schloss Durnstein have a pool?

Hotel Schloss Durnstein has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Hotel Schloss Durnstein?

Hotel Schloss Durnstein features an outdoor pool, an indoor pool and a steam room.

What makes Hotel Schloss Durnstein a romantic place to stay?

Beachfront dining and wine-tasting room, as well as Frette Italian sheets in the guestrooms, all help set the scene for a romantic weekend at Hotel Schloss Durnstein.

Is Hotel Schloss Durnstein family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Hotel Schloss Durnstein is a hit with families.

Does Hotel Schloss Durnstein serve breakfast?

You bet, continental brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Schloss Durnstein?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel Schloss Durnstein?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Schloss Durnstein?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Schloss Durnstein?

Cats and dogs are welcome at Hotel Schloss Durnstein, with food and water bowls on offer.

Hotel Schloss Durnstein Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 72 out of 100 reviews" "
Rating 8 - Good. 22 out of 100 reviews" "
Rating 6 - Okay. 2 out of 100 reviews" "
Rating 4 - Poor. 0 out of 100 reviews" "
Rating 2 - Terrible. 4 out of 100 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Location and feel of the hotel; very nice setting for restaurants
Stayed 2 nights in Aug 2024

10/10 Excellent

Jean

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jalil

Stayed 2 nights in Jul 2024

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pictures of the property do not even come close to giving justice. The staff is ultra friendly. A true joy staying.
Stayed 2 nights in May 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in an amazing location. The service was outstanding. We dined at the property three times in 48 hours. The food was delicious and again, the service was excellent. We will return and recommend to friends.
Stayed 2 nights in May 2024

10/10 Excellent

Taly, charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property and fantastic service by staff hotel, and special shout out to Isabel, who went out of her way to assist. Unfortunately the restaurant's service was lacking. Would definitely return!
Stayed 1 night in May 2024

10/10 Excellent

paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel. Relaxing, great pool and restaurant
Stayed 2 nights in Apr 2024

10/10 Excellent

Milan

Stayed 1 night in Sep 2023

10/10 Excellent

Magnus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

8/10 Good

samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very good with 2 exceptions: 1. the bathroom does not correspond to the hotel level. 2. very poor internet connection
Stayed 3 nights in Sep 2021

10/10 Excellent

Roch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique location in Durnstein, views from the restaurant terrace are incredible, very friendly hotel.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful castle to stay......
We enjoyed our stay very much, ,most of the staff are very accommodating, especially Peter from the restaurant and Leona from the Reception. The Schloss is a beautiful castle built on an amazing position, of course it being an old building there are always little problems here and there, but nothing that can spoil such a special locale. It is worth the splurge.
Stayed 4 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent. Wine cellar for wine tastings. Decor in rooms is dated and needs to be replaced.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting and the property are excellent. Service is second to none, pool is exactly
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite well maintained. Service is very good.
Stayed 1 night in Aug 2019

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
It is a very good hotel with history, very nice view from hotel terrace and the outdoor pool is very lovely. However, there is service improvement needed. We have had our breakfast, but the waitress didn’t inform us that there is also warm order to kitchen available. But otherwise, we loved this place, there is lot small things have been taking care very well for little traveler like our 8 years boy ...
Stayed 1 night in Jul 2019

8/10 Good

COLETTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a nice hotel but very pricy and not great value for the rate we paid
Stayed 2 nights in Jun 2019

2/10 Terrible

Cindi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Manager raised his voice and argued with me
We stayed here for 3 nights at the end of a 3 week 40th anniversary trip. On the last night of our trip we returned to the hotel having eaten elsewhere and asked for a table on the terrace where we might enjoy a bottle of wine. There were many other diners and we were seated at a clothed table among them. We were not offered water, napkins, or a menu. After more than 45 minutes of trying to get the attention of the sommelier or manager (Christina Thiery, son of the palace owners) while others around us were being served, we finally waved our arms to get Mr. Thiery's attention and asked for a wine menu. More than 20 minutes more passed after he brought the menu -- my husband was angry and left for our room. 20 minutes passed and I finally said Excuse me! in a louder than usual voice and got the attention of the sommelier. I explained why we were unhappy and left then went by reception to register my complaint. I met Thiery at our room and he loudly demanded to know why we left. When I told him he accused me of lying - said we had only been there 10 minutes and wanted to know WHY WE HADN'T LET ANYONE KNOW WE WERE READY TO ORDER. Mind you, our every need had been tended to throughout our stay including other nights in the dining room. Mr. Thiery raised his voice throughout our conversation then stormed off. We paid close to $2K US for this abuse & still don't know why it happened. Was it because we are Americans? Or is Mr. Thiery just in the wrong line of work? Unforgivable.
Stayed 3 nights in Jun 2019

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relais and Chateau as it was supposed to be
We travel extensively around the world and when we are in Europe, we frequent stay in boutique hotel belonging to Relais and Chateaux. Schloss Dürnstein was a superb example how it was in the past and how physical plant of the 5 star old world hotel and service should be. Unfortunately, in the last 5-10 years most of the French and Italian 5 star properties were bought by corporations, that run it to the ground. The reason is simple: tourism is exploded and supply is smaller then demand. For this reason, a lot of properties are run down and do not cater to their guest as it was in the past. Not in Schloss Dürnstein. It is still privately own and they have tremendous pride in keeping it with all traditions of luxury of 5 star property. Rooms are updated, 2 well kept pools, breakfast is superb and service is excellent.there is nothing you will ask them that they will not try to help you with. What a breath of fresh air in such uncertain times. My compliments to the owner Christian and his sister. Definitely will return and spread the word.
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amazing, but - we did not appreciate the attempt to sell us a room up-grade at check-in - this is not what I expect from this type of hotel - left a bad taste.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in a cute village. The staff was very friendly and professional. The breakfast was top-notch. And the hotel restaurant has a great terrace overlooking the Danube (and nice piano music when we were there). If you stay here, make sure to hike up to the ruined castle for great views of the valley. Takes about 30 minutes to get up there.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel, amazing village
This hotel was truly stunning with views out our window of the Danube. The staff at Reception was warm and accommodating, making us feel comfortable and cared for. BUT the restaurant staff, though attentive, were cold and off-putting. Also we were rather disturbed on our 2nd day to realize that a floor lamp was removed from our room. When we asked about it, we received no reason as to why or when this occurred. It made us feel somewhat insecure about our safety and privacy. The town and location made up for any negatives, though for the cost I think they could have been a bit more friendly in the restaurant, terrace and breakfast areas.