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Pullman Toulouse Centre Ramblas

4.0 star property
Family-friendly Toulouse hotel in Toulouse City-Centre with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pullman Toulouse Centre Ramblas

Property entrance
Point of interest
Point of interest
Exterior
Point of interest

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
The price is AU$158
includes taxes & fees
15 Dec - 16 Dec

Explore the area

Map
84, allées Jean Jaurès, Toulouse, Haute-Garonne, 31000
  • Place Wilson
    7 min walk
  • Garonne
    8 min walk
  • Victor Hugo Market
    9 min walk
  • Toulouse (TLS-Blagnac)
    18 min drive

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Suite, 2 Double Beds, Connecting Rooms

Standard Suite, 2 Double Beds, Connecting Rooms

Standard Suite, 2 Double Beds, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • City view
  • Sleeps 7
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Living area

Deluxe Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 2 Double Beds (Superior)

Premium bedding, pillow-top beds, in-room safe, desk

Family Room, 2 Double Beds (Superior)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Grand Hotel de l'Opera, BW Premier Collection

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (828)
The price is AU$353
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Grand Hotel de l'Opera, BW Premier Collection

About the area

Toulouse

A family-friendly stay in the heart of Toulouse awaits you at Pullman Toulouse Centre Ramblas. Within just a 15-minute stroll, you'll find Place Wilson and Place du Capitole. Highlights at this eco-friendly hotel include in-room free WiFi, free high-speed Internet and LED TVs. .The bistro, SW, serves local cuisine and is open for breakfast, brunch, lunch and dinner. Le 84 is the hotel's own cocktail bar. 5920 square feet (550 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Local cuisine breakfast is available on weekdays between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 15-minute walk of this 4-property class Toulouse City-Centre hotel include Halle aux Grains Theater and Basilica of Saint-Sernin.

What's nearby

  • Place Wilson - 7 min walk - 0.7 km
  • Capitole de Toulouse - 11 min walk - 1.0 km
  • Place du Capitole - 12 min walk - 1.0 km
  • Basilica of Saint-Sernin - 14 min walk - 1.2 km
  • Cité de l'Espace - 8 min drive - 5.3 km

Getting around

  • Marengo SNCF Station - 4 min walk
  • Toulouse Matabiau Station - 5 min walk
  • Blagnac Airport (TLS) - 18 min drive

Restaurants

  • ‪Délirium Café Toulouse - ‬3 min walk
  • ‪Café Jean - ‬2 min walk
  • ‪Restaueant Sw - ‬1 min walk
  • ‪Le Comptoir Gourmand - ‬4 min walk
  • ‪Soleil d'Hanoi - ‬3 min walk

About this property

Pullman Toulouse Centre Ramblas

Family-friendly Toulouse hotel in Toulouse City-Centre with a fitness centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 9 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5920 square feet (550 square metres) and includes conference space. A fitness centre, a terrace, and an arcade/games room are also featured at the family-friendly Pullman Toulouse Centre Ramblas. For a fee, parking is available.

This 4-star Toulouse hotel is smoke free.

  • 125 guestrooms or units
  • 18 levels
  • 5920 sq ft of conference space
  • 550 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Terrace
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Pullman Toulouse Centre Ramblas offers 125 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 25 per night)

Food and drink

  • Local cuisine breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 27 per person
  • A bar/lounge
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Le 84
  • SW

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business centre
  • 5,920 square feet of conference space
  • 9 meeting rooms
  • Computer station

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 26 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately EUR 27 per person
  • Self-parking fee: EUR 25 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 5 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Pullman Centre
Hôtel Pullman Toulouse Centre
Hôtel Toulouse Centre
Pullman Toulouse Centre
Pullman Toulouse Centre Hotel
Pullman Toulouse Ramblas
Pullman Toulouse Centre Ramblas Hotel
Pullman Toulouse Centre Ramblas Toulouse
Pullman Toulouse Centre Ramblas Hotel Toulouse

Frequently asked questions

What is the cancellation policy at Pullman Toulouse Centre Ramblas?

Pullman Toulouse Centre Ramblas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Toulouse Centre Ramblas?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Pullman Toulouse Centre Ramblas on 15 Dec 2024 start from AU$146.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Toulouse Centre Ramblas?

Yep, Pullman Toulouse Centre Ramblas has a self car park for EUR 25 per night.

Are there any beaches close to Pullman Toulouse Centre Ramblas?

The closest beach to Pullman Toulouse Centre Ramblas is Toulouse Plage (9.9 km).

What makes Pullman Toulouse Centre Ramblas a romantic place to stay?

A champagne service and romance packages, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Pullman Toulouse Centre Ramblas.

Is Pullman Toulouse Centre Ramblas family-friendly?

You bet! With amenities such as an arcade, laundry facilities and a deli, it's no surprise that Pullman Toulouse Centre Ramblas is a hit with families.

Does Pullman Toulouse Centre Ramblas serve breakfast?

Yeah, local cuisine brekkie is served on weekdays from 7:00 AM to 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Pullman Toulouse Centre Ramblas?

No, Pullman Toulouse Centre Ramblas does not offer an airport shuttle service.

Is there a bar or restaurant at Pullman Toulouse Centre Ramblas?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Pullman Toulouse Centre Ramblas?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Pullman Toulouse Centre Ramblas?

Dogs are welcome at Pullman Toulouse Centre Ramblas, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 12 kg per pet.

Pullman Toulouse Centre Ramblas Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 509 out of 829 reviews" "
Rating 8 - Good. 260 out of 829 reviews" "
Rating 6 - Okay. 42 out of 829 reviews" "
Rating 4 - Poor. 14 out of 829 reviews" "
Rating 2 - Terrible. 4 out of 829 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Renli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in this hotel twice during this week's visit to Toulouse. I will stay here again if I come to Toulouse again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Renli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like this hotel, it's in walking distance to important attractions. Hotel is very clean and nice. I had some sort of medical emergency and the front desk clerk Lorys was super helpful and caring. Help us find the right person to temporarily relive the symptom and later find a doctor nearby, be our interpreter in our communication due to we can't speak French, check on us periodically to see if we need any other help. I am so thankful that I stayed in Pullman hotel and had such a nice front desk personal to help me going through a difficult time. I will definitely stay here again and recommend others to stay in this hotel too.
Stayed 2 nights in Aug 2024

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience despite construction work.
Hotel location facilities and internal condition were very good. The building was however scaffolded and the builders started work at around 10am causing noise and dirt. Fortunately we left the building at around that time so for us there was no great inconvenience.
Stayed 3 nights in Jul 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Amazing hotel, the location is excellent right in the heart of Toulouse. Room was spacious and spotless. All of the hotel staff were brilliant and nothing was too much trouble for them. Cocktails in the hotel bar were lovely and would recommend the breakfast which is plentiful with great choice. Would highly recommend this hotel if you’re thinking of staying in Toulouse.
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Shane

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff got an average rating due to 2 conflicting ratings. The front desk check in and receptionist was excellent. In contrast the restaurant staff was quite poor. There was no one in the restaurant and when we sat down and started to order food, we were told we were not in the restaurant seating and had to move 15 feet over to a different table in a large empty room to qualify to order dinner. This was all while the staff was not very friendly. They charged high prices for what is probably the worst food in all my travelling. They must have had prepared meals in the back that they pawned off as freshly prepared. After telling us, two of the few dishes were no longer available, my daughter ordered one of the alternative entrées and was told they just sold the last one. We all had to order the same chicken dish, which had chicken breast, which literally was chicken paste due to how it was prepared or cooked it. It was inedible. Facilities were pretty good.
Stayed 1 night in Jun 2024

6/10 Okay

Raymundo

Travelled with partner
Disliked: Cleanliness
Room’s rug was dirty and made the room smelly. Bed only had one pillow and two shams and they were lumpy and badly beaten. Staff was ok. Not nasty but not extra friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Janna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful hotel. The service was fantastic! Toulouse was a beautiful new town for us to discover and the Pullman staff was delightful.
Stayed 7 nights in May 2024

10/10 Excellent

June

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second visit
Check in was exceptionally friendly and informative. We had three rooms and everyone was very happy the bedrooms were spotless. We will return for sure.
Stayed 1 night in May 2024

8/10 Good

Ruth Hubbard Raser

Liked: Cleanliness, staff & service, property conditions & facilities
Was only there for two nights- all very straight forward. Breakfast was great with delicious options. Staff seemed not to know that Dining room would not open Sunday night. - eventually I had room service when dining room failed to open having been told first 6pm then 6:30 then 7pm Was expecting to have a puppy anyway on the second night and so didn’t change from room with damaged carpet(puppy did not contribute to damage) All went well. The lobby looks great this time around and I was very glad for convenience of Cathedral near by . Sorry not to have been able to shop in Toulouse (Sunday) as this was convenient to what I would have enjoyed and did enjoy from my longer trip, 6 years ago
Stayed 2 nights in May 2024

8/10 Good

Neil

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lovely hotel but don't use the bar
Nice hotel with attentive reception staff. Annoyingly had to wait an hour for the rooms to be made up despite getting there at 6pm. Bar staff availability seemed to be a major problem. Despite being open there was never anyone around. Breakfast was very expensive at €32 per head even for kids so we went out every morning.
Stayed 3 nights in Mar 2024

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel but had to wait for bar service!
Stayed 3 nights in Apr 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Apr 2024

10/10 Excellent

Juan, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Art in the lobby
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Stayed 1 night in Mar 2024

10/10 Excellent

Judith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel - slept well with no noise. Comfy beds. Amazing and helpful staff.
Stayed 1 night in Nov 2023

10/10 Excellent

EYAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Lavender

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown. Convenient. Easy Parking. Friendly stuff. Nice room.
Stayed 1 night in Aug 2023

10/10 Excellent

Michele

Travelled with partner
Liked: Amenities
Very modern, spotless, very friendly staff
Stayed 1 night in Aug 2023

10/10 Excellent

Mary

Stayed 1 night in Aug 2023

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay in Toulouse, it’s a bit out of the old city but still easy to get anywhere. The staff was very nice and helpful - I was only in Toulouse for a very short time and they sent me to great restaurants and how to get around the city. Room was really nice with a mini fridge, water and hot pot and clean! I left the city with a great feeling about the people and place due to the people at this hotel!
Stayed 1 night in Aug 2023

8/10 Good

Kwangsek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is conveniently located near the train station. It is a nice hotel but they don't maintain the equipment in the gym. The multi-station equipment in the gym is broken for a long time. They didn't fix it. This is unacceptable for a supposedly "5 ⭐' hotel.
Stayed 1 night in Jul 2023

4/10 Poor

mark

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I would recommend anyone staying at this hotel to verify that the air conditioning works before you check into the room. After we checked into our room, we tried to turn on the air conditioning. It didn’t work at all, had a repair man come to take a look and it was unfixable. Apon checking out of the hotel, I asked the front desk person a discount on the room, and was denied any form of discount. I was told that he would refer my issue with the manager, finally all that I was offered was a complementary voucher for two nights to be used within the year. This is exceeedingky unhelpful, as I live in Canada and dont have a chance to use these vouchers. I did explain this to the front desk person, but clearly he was not listening. I do not recommend this hotel.
Stayed 1 night in Jul 2023

6/10 Okay

Manjeet Kaur

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This hotel was mediocre at best.
Stayed 2 nights in Jul 2023