Ratings based on 103 Verified Reviews
Real reviews from guests who’ve stayed
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 19 Aug. 2024 on Expedia
by A verified traveller
Posted 7 Jul. 2024 on Expedia
by A verified traveller
Posted 23 May 2024 on Orbitz
Will absolutely be back
by A verified traveller
Posted 4 Apr. 2024 on Expedia
by A verified traveller
Posted 26 Feb. 2024 on Expedia
Amazing friendly front desk staff. Really good good next door at cafe
by A verified traveller
Posted 15 Jan. 2024 on Hotels
by A verified traveller
Posted 2 Jan. 2024 on Hotels
Check in was good. Room was immaculate. Matty at reception was very warm and welcoming.
We were disappointed that the pool area was shared with guests to the adjoining cafe and yoga studio. Wifi was also shared. This made it impossible to enjoy the pool or the wifi.
Free breakfast was difficult to receive as service was slow. Very busy with other guests so staff seemed overwhelmed.
Was charged for peanut butter for toast. Had to wait 15 minutes for change after paying. Better off to go down the street to get breakfast.
Room was fantastic and Matty was a great host.
Other than that the accommodations need major improvements.
Comment from Hotel Management
13 Jan. 2024 by Don Bonito, Hotel Management
Dear Douglas,Thank you for your comments, we are glad to know that you had a good hostess, how important to know what made you uncomfortable, we appreciate it very much and we are determined to improve these details. Best regards
by A verified traveller
Posted 12 Nov. 2023 on Travelocity
Service was great. Air conditioner made loud clicking noise at night that woke us up repeatedly.
Comment from Hotel Management
29 Nov. 2023 by Don Bonito, Hotel Management
It's nice to know that you took the time to send us your comments, apologies for the detail of the ac air, we hope to see you soon
by A verified traveller
Posted 11 Nov. 2023 on Expedia
Well I booked a "Master Suite", the room had no balcony per the pics, but worst of all the room had a free standing toilet, no door or ventilation to a bathroom ??? I could lay in bed a few feet away and enjoy the sounds and smells of my partners ablutions. What a lovely experience on holiday, paying $200 per night for a concrete box room that really tested the limits of my love for my partner. The pool and sitting area are tiny, almost always in shade, the angles of the property pics are very misleading, this is NOT an upscale property in any way. Not what you would expect in a "Master Suite". Very disappointed and will not return. On the plus side good hot water and quiet part of town.
by A verified traveller
Posted 10 Oct. 2023 on Expedia