2/10 Terrible
Amanda
Travelled with family and small children
15 July 2024
We booked and the booking was canceled without any notification. Expedia refused to release host phone number. We were headed that way when I finally got out of them that THEY canceled the booking. They said it was due to none payment.....I called the bank. They never tried to pull the funds. My children and I would have been 3 hrs. from home in the dark trying to get in a house like common burglars if I had not got very angry and demanded to know why they were not releasing the host's information so I could contact them. They then lied and tried to give me their customer service # that I was talking to them on at that very moment. This host might have been an amazing person, with an amazing home. Expedia made sure we never found out.
Amanda
Stayed 2 nights in Jul 2024