2/10 Terrible
Justin
Business traveller
24 Oct 2024
Disliked: Staff & service, amenities, property conditions & facilities
Terrifying Experience - Avoid This Hotel at All Costs
I booked a room here for some of my crew after a long drive from Anaheim, expecting them to get a decent night's rest before work the next day. Upon arrival, they were checked in and went to their room, only to find three other individuals already occupying it. These individuals were not only unwelcoming but also appeared threatening. The room itself was filthy, with trash scattered everywhere.
Things escalated quickly when my crew felt genuinely in danger as threats of violence were made. Imagine the fear of entering a room where the occupants could potentially harm you, or waking someone up in the middle of the night, only for a violent encounter to occur.
Given the circumstances, my crew decided to leave immediately and spent the night in their truck instead, as it was safer than staying at this hotel. Despite the dangerous situation, I was denied a refund after lodging a complaint.
This place is not only unsanitary but extremely unsafe. I would strongly urge anyone considering this hotel to reconsider. It should be shut down for the safety of future guests.