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Embassy Suites by Hilton Seattle Tacoma International Airport

3.5 star property
Hotel with free breakfast, near Westfield Southcenter Mall

Photo gallery for Embassy Suites by Hilton Seattle Tacoma International Airport

Lobby
Front of property - evening/night
Lobby lounge
Property amenity
Meeting facility

Popular amenities

  • Pool
  • Hot tub
  • Housekeeping
  • Room service
  • Bar
The current price is AU$326
includes taxes & fees
10 Aug - 11 Aug

Explore the area

Map
15920 W Valley Hwy, Tukwila, WA, 98188
  • The Boeing Company
    ‪11 min walk‬
  • Westfield Southcenter Mall
    ‪12 min walk‬
  • Starfire Sports Complex
    ‪17 min walk‬
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪7 min drive‬

Room options

View all photos for 2 Double Beds, 1 Bedroom Mobility Access (Accessible Tub)

TV, video game console, pay films, MP3 dock

2 Double Beds, 1 Bedroom Mobility Access (Accessible Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow-top bed
  • 45 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for 2 Room Premium Corner Suite, 1 King Bed with Queen Sofabed

2 bedrooms, premium bedding, down duvets, pillow-top beds

2 Room Premium Corner Suite, 1 King Bed with Queen Sofabed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow-top bed
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Premium Suite, Mobility/ Hearing Accessible (Bathtub)

2 bedrooms, premium bedding, down duvets, pillow-top beds

1 King Premium Suite, Mobility/ Hearing Accessible (Bathtub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow-top bed
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, 2 Bathrooms, 1 King, 1 Queen

Family Suite, 2 Bedrooms, 2 Bathrooms, 1 King, 1 Queen

Family Suite, 2 Bedrooms, 2 Bathrooms, 1 King, 1 Queen

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow-top bed
  • 78 sq m
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

View all photos for 2 Room Premium Suite, 1 King Bed with Queen Sofabed

2 Room Premium Suite, 1 King Bed with Queen Sofabed

2 Room Premium Suite, 1 King Bed with Queen Sofabed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow-top bed
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King, 1 Bedroom Suite, Mobility Accessible (RI Shower)

TV, video game console, pay films, MP3 dock

1 King, 1 Bedroom Suite, Mobility Accessible (RI Shower)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow-top bed
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Urban Room, 1 Queen Bed, Shower Only

Urban Room, 1 Queen Bed, Shower Only

Urban Room, 1 Queen Bed, Shower Only

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
2 bedrooms
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Room Premium Suite, 2 Double Beds with Queen Sofabed

2 bedrooms, premium bedding, down duvets, pillow-top beds

2 Room Premium Suite, 2 Double Beds with Queen Sofabed

7.8 out of 10
Good
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow-top bed
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for 2 Room Suite, 1 King Bed with Queen Sofabed

TV, video game console, pay films, MP3 dock

2 Room Suite, 1 King Bed with Queen Sofabed

9.2 out of 10
Wonderful
(38 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow-top bed
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Room Suite, 2 Double Beds with Queen Sofabed

TV, video game console, pay films, MP3 dock

2 Room Suite, 2 Double Beds with Queen Sofabed

8.6 out of 10
Excellent
(74 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow-top bed
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for 1 King, 1 Bedroom Suite, Mobility Accessible (Bathtub)

TV, video game console, pay films, MP3 dock

1 King, 1 Bedroom Suite, Mobility Accessible (Bathtub)

8.8 out of 10
Excellent
(11 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow-top bed
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Suite, Mobility/Hearing Access (Bathtub)

TV, video game console, pay films, MP3 dock

1 King Suite, Mobility/Hearing Access (Bathtub)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow-top bed
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Room Executive Corner Suite, 1 King Bed with Queen Sofabed

2 bedrooms, premium bedding, down duvets, pillow-top beds

2 Room Executive Corner Suite, 1 King Bed with Queen Sofabed

8.6 out of 10
Excellent
(13 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow-top bed
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Tukwila

At Embassy Suites by Hilton Seattle Tacoma International Airport you'll be within a 20-minute stroll of Westfield Southcenter Mall and Starfire Sports Complex. Highlights at this hotel include free cooked-to-order breakfast, an indoor swimming pool and a bar/lounge. .Lobby Bar Cafe is open for dinner. Enjoy the gym and Hot tub. 5300 square feet (492 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find a free manager's reception, Wi-Fi in public areas and a coffee shop/cafe. Each morning free breakfast is served. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this Tukwila hotel include ShoWare Center and Museum of Flight.

What's nearby

  • Family Fun Center - 9 min walk - 0.8 km
  • The Boeing Company - 11 min walk - 1.0 km
  • Westfield Southcenter Mall - 12 min walk - 1.1 km
  • Starfire Sports Complex - 17 min walk - 1.5 km
  • Museum of Flight - 9 min drive - 10.7 km

Getting around

  • Tukwila International Boulevard Station - 4 min drive
  • Tukwila Station - 7 min walk
  • Seattle-Tacoma International Airport (SEA) - 8 min drive

Restaurants

  • ‪Jollibee - ‬14 min walk
  • ‪Round 1 Bowling & Amusement - ‬15 min walk
  • ‪Moctezuma's Mexican Restaurant - ‬16 min walk
  • ‪85˚C Bakery Cafe - ‬15 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬16 min walk

About this property

Embassy Suites by Hilton Seattle Tacoma International Airport

Hotel with free breakfast, near Westfield Southcenter Mall
Embassy Suites by Hilton Seattle Tacoma International Airport offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business centre and 10 meeting rooms are available. Event space at this hotel measures 5300 square feet (492 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Seattle Tacoma International Airport. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Tukwila hotel is smoke free.

  • 242 guestrooms or units
  • 8 levels
  • 5300 sq ft of conference space
  • 492 sq. m of conference space
  • Built in 1991
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Embassy Suites by Hilton Seattle Tacoma International Airport offers 242 accommodations with MP3 docking stations and video game consoles. Pillowtop beds feature down duvets and premium bedding. Televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Tukwila hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Parking on site (USD 22 per night)
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Restaurants on site

  • Lobby Bar Cafe

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • 5,300 square feet of conference space
  • Computer station

Outdoors

  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • MP3 dock
  • Pay films
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per day

We've listed all charges provided to us by the property.

This property's general deposit is refundable via credit card within 5 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Airport shuttle fee: USD 13 per room (one-way)
  • Self-parking fee: USD 22.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Seattle-Tacoma International Airport
Embassy Suites Seattle-Tacoma International Airport
Embassy Suites Hilton Seattle Tacoma International Airport Hotel
Embassy Suites Hilton Seattle Tacoma International Airport
Embassy Suites Hotel Seattle Tacoma International Airport
Embassy Suites Seattle Tacoma

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Seattle Tacoma International Airport?

Embassy Suites by Hilton Seattle Tacoma International Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Seattle Tacoma International Airport?

As of 29 July 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Seattle Tacoma International Airport on 10 Aug 2025 start from AU$325.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Seattle Tacoma International Airport?

Yep, Embassy Suites by Hilton Seattle Tacoma International Airport has a self car park for USD 22.00 per night. Onsite parking is limited.

Are there any beaches close to Embassy Suites by Hilton Seattle Tacoma International Airport?

The closest beach to Embassy Suites by Hilton Seattle Tacoma International Airport is Alki Beach (18.2 km).

Does Embassy Suites by Hilton Seattle Tacoma International Airport have a pool?

Embassy Suites by Hilton Seattle Tacoma International Airport has an indoor pool.

What makes Embassy Suites by Hilton Seattle Tacoma International Airport a romantic place to stay?

1 hot tub and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Embassy Suites by Hilton Seattle Tacoma International Airport.

Is Embassy Suites by Hilton Seattle Tacoma International Airport family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Seattle Tacoma International Airport is a hit with families.

Does Embassy Suites by Hilton Seattle Tacoma International Airport serve breakfast?

Yeah, visitors highly rate the free cooked-to-order brekkie here! Served daily between 6:00 AM and 9:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Seattle Tacoma International Airport?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Embassy Suites by Hilton Seattle Tacoma International Airport?

Check-in begins at 4:00 PM. Check-out time is noon.

Embassy Suites by Hilton Seattle Tacoma International Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 597 out of 1145 reviews
Rating 8 - Good. 206 out of 1145 reviews
Rating 6 - Okay. 173 out of 1145 reviews
Rating 4 - Poor. 85 out of 1145 reviews
Rating 2 - Terrible. 84 out of 1145 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

marcial, Granger

Liked: Cleanliness, staff & service, property conditions & facilities
We loved it here
Stayed 2 nights in Apr 2025

4/10 Poor

Lauren

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My child found 2 pills that were on the floor in the corner by the little table. One of the elevators was broke when we were so there was a long line waiting to use it so we took the stairs to the 6th floor. There was a fight in the restaurant area late at night where the cops came. It was loud and busy with kids of all ages running around and being disruptive.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cecelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all freeways and close to the mall, target and cheesecake factory. STARBUCKS IN THE LOBBY.
Stayed 4 nights in Apr 2025

4/10 Poor

Ruminta, columbia falls

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had what looked like blood splattered all over the carpet and walls near the entry into the room as you walk in (i have pics if needed). Room was dirty in general. Not impressed
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Stayed 1 night in Apr 2025

4/10 Poor

Kristin

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Room review to hit not comfy beds

Room was big and spacious. It was a warm day and we tried to turn the air in our room and it would not cool down it was so hot in our room. We couldn’t sleep because it was so hot and we set the cool on top. The beds are small and felt like you were sleeping on a piece of card board not comfy at all. Will not be staying at this embassy again was not a comfortable stay at all.
Stayed 1 night in Apr 2025

10/10 Excellent

Jerome

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were ants in the restroom along the inside of the door jamb. Also, the toilet was small made for physical anatomy of children NOT adults.
Stayed 1 night in Apr 2025

8/10 Good

Floreine, West Richland

Stayed 1 night in Apr 2025

8/10 Good

Raymundo, Colorado Springs

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle service was once free; now charging $13.00 per trip.
Stayed 1 night in Apr 2025

10/10 Excellent

Lance, Longview

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very convient for work, staff was wonderful and sercice was also great. I will stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Elijah

Stayed 2 nights in Mar 2025

4/10 Poor

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Markisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family Friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Peng

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel staff are very nice and friendly.
Stayed 1 night in Apr 2025

2/10 Terrible

Lilly

Disliked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Julia

Stayed 1 night in Apr 2025

10/10 Excellent

Edward

Stayed 1 night in Apr 2025

10/10 Excellent

Lorena Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Apr 2025

8/10 Good

Vu

Stayed 3 nights in Apr 2025

10/10 Excellent

Nakeisha

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, easy and quick check-in, ample parking, spacious rooms, and a good breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Rosina

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathtub faucet leaked. Bathroom door hinges squeaked. Everything else was wonderfull
Stayed 3 nights in Apr 2025

8/10 Good

Teresa

Stayed 1 night in Apr 2025

6/10 Okay

Stephanie

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great Staff, Terrible Facilities – Hilton Should Be Embarrassed We stayed at the Embassy Suites by Hilton from 3/27 to 4/1. The staff were helpful and responsive—maintenance came quickly (and often), and the location is excellent, right by the mall and lots of great restaurants. The made-to-order breakfast was a nice touch. But that’s where the positives end. The hotel itself is in seriously poor condition. Every single day, guests were getting stuck in the elevators—literally, daily. The pool was visibly dirty, and the spa had dirt floating on the foam. I took a photo of it because I couldn’t believe it. I wouldn't let my kids near the water. Our bathroom toilet clogged with just a small amount of toilet paper—twice. Maintenance had to fix it. The shower took ten minutes get the water luke warm each morning, and the in-room phone to call the front desk didn’t even work. Maintenance did fix that too. To top it off, our room’s door lock completely failed. After a late night out, we had to wait while the manager used special tools to break us back into our own room. And it happened the next morning as well. It feels like this hotel is being held together with duct tape and optimism. The staff are clearly doing their best, but the building is a mess. For a Hilton property—especially an Embassy Suites—this is not acceptable. Hilton should take a hard look at this location, because right now it’s running on reputation alone.
Stayed 5 nights in Mar 2025