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Level Seattle Downtown - South Lake Union

3.5 star property
Family-friendly hotel with 2 hot tubs and 24-hour health club

Photo gallery for Level Seattle Downtown - South Lake Union

Indoor pool, outdoor pool, open open 24 hours a day, free pool cabanas
City view
Terrace/patio
Suite (Level)
Business centre

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
The current price is AU$497
includes taxes & fees
12 Apr - 13 Apr

Explore the area

Map
110 BOREN AVENUE N., Seattle, WA, 98109
  • Space Needle
    ‪15 min walk‬
  • Pike Place Market
    ‪16 min walk‬
  • Seattle Center
    ‪16 min walk‬
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪20 min drive‬

Room options

View all photos for Executive Suite, 2 Bedrooms

Pillow-top beds, in-room safe, individually decorated

Executive Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Accessible

Pillow-top beds, in-room safe, individually decorated

Suite, 2 Bedrooms, Accessible

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible

Pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom, Accessible

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom (Office)

Smart TV, ping pong

Deluxe Suite, 1 Bedroom (Office)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 3 Bedrooms (Sky Suite & Office)

Smart TV, ping pong

Suite, 3 Bedrooms (Sky Suite & Office)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • City view
  • Sleeps 7
  • 3 King Beds

View all photos for Executive Suite, 2 Bedrooms (Office)

Pillow-top beds, in-room safe, individually decorated

Executive Suite, 2 Bedrooms (Office)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • Sleeps 5
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Suite, 3 Bedrooms (Sky)

Pillow-top beds, in-room safe, individually decorated

Suite, 3 Bedrooms (Sky)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 121 sq m
  • City view
  • Sleeps 7
  • 1 Double Sofa Bed and 3 King Beds

View all photos for Executive Room, 3 Bedrooms

Pillow-top beds, in-room safe, individually decorated

Executive Room, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 93 sq m
  • Sleeps 6
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

Pillow-top beds, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 70 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 3 Bedrooms

Pillow-top beds, in-room safe, individually decorated

Deluxe Suite, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 88 sq m
  • Sleeps 6
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Suite (Level, ADA)

Suite (Level, ADA)

Suite (Level, ADA)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Level)

Suite (Level)

Suite (Level)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 49 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom

Pillow-top beds, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 57 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Pillow-top beds, in-room safe, individually decorated

Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 65 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Sky)

Pillow-top beds, in-room safe, individually decorated

Suite, 2 Bedrooms (Sky)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 111 sq m
  • City view
  • Sleeps 5
  • 1 Double Sofa Bed and 2 King Beds

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About the area

Seattle

A family-friendly stay in Seattle awaits you at Level Seattle Downtown - South Lake Union. Within just a 15-minute stroll, you'll find popular places like Amazon Corporate Headquarters and Seattle Convention Center Arch Building. Highlights at this hotel include 2 hot tubs, an outdoor swimming pool and an indoor swimming pool. .Enjoy the 24-hour gym, sauna, karaoke and free pool cabanas. Business amenities include 2 meeting rooms and coworking space. Added amenities include free Wi-Fi in public areas and massage/treatment rooms. Bring your pet along and take advantage of this property's pet-friendly amenities, including an off-lead area and pet-grooming services. There's also the convenience of self parking. .Within a 20-minute walk of this 3.5-property class South Lake Union hotel, attractions include Space Needle and Pike Place Market.

What's nearby

  • Space Needle - 15 min walk - 1.3 km
  • Pike Place Market - 16 min walk - 1.3 km
  • Seattle Center - 16 min walk - 1.4 km
  • Bell Street Cruise Terminal at Pier 66 - 20 min walk - 1.7 km
  • Seattle Waterfront - 3 min drive - 1.8 km

Getting around

  • Westlake Denny Wy Station - 4 min walk
  • King Street Station - 9 min drive
  • Seattle-Tacoma International Airport (SEA) - 20 min drive

Restaurants

  • ‪Altitude Sky Lounge - ‬5 min walk
  • ‪Shake Shack - ‬5 min walk
  • ‪45th Stop N Shop & Poke Bar - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬5 min walk
  • ‪Mendocino Farms - Westlake Ave - ‬5 min walk

About this property

Level Seattle Downtown - South Lake Union

Family-friendly hotel with 2 hot tubs and 24-hour health club
As a guest of Level Seattle Downtown - South Lake Union, you'll find 2 hot tubs, an indoor pool, an outdoor pool, and a 24-hour health club. Public spaces have free WiFi. Business amenities include 2 meeting rooms and coworking spaces. A sauna, a rooftop terrace, and spa services are also featured at the family-friendly Level Seattle Downtown - South Lake Union. For a fee, parking is available.

This 3.5-star Seattle hotel is smoke free.

  • 1 building
  • 272 guestrooms or units
  • 13 levels
  • Conference rooms
  • Karaoke
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Lift
  • No smoking on site
  • Water dispenser
Level Seattle Downtown - South Lake Union offers 272 air-conditioned accommodations with washers/dryers and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, bathrobes and hairdryers.

This Seattle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 45 per night)
  • Wheelchair-accessible parking available

Things to do

  • 2 hot tubs
  • 24-hour health club
  • 24-hour pool access
  • Arcade/game room
  • Basketball
  • Bicycle storage
  • Billiards/pool table
  • Fitness classes
  • Indoor pool
  • Karaoke
  • Outdoor pool
  • Playground
  • Rock climbing
  • Sauna
  • Steam room
  • Table tennis
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Outdoor pool
  • Playground
  • Pool gate
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Barbecue grill
  • Firepit
  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Washer/dryer
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • An off-lead area and pet-grooming services are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.55 per accommodation, per night
The resort fee includes:
  • Children's club/arcade access
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Nearby fitness centre access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 45 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Level Seattle Union Seattle
Level Seattle South Lake Union
Level Seattle Downtown South Lake Union
Level Seattle Downtown - South Lake Union Hotel
Level Seattle Downtown - South Lake Union Seattle
Level Seattle Downtown - South Lake Union Hotel Seattle

Frequently asked questions

What is the cancellation policy at Level Seattle Downtown - South Lake Union?

Level Seattle Downtown - South Lake Union offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Level Seattle Downtown - South Lake Union?

As of 11 Apr 2025, prices found for a 1-night stay for 2 adults at Level Seattle Downtown - South Lake Union on 12 Apr 2025 start from AU$443.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Level Seattle Downtown - South Lake Union?

Yep, Level Seattle Downtown - South Lake Union has a secured covered self car park for USD 45 per night.

Are there any beaches close to Level Seattle Downtown - South Lake Union?

The closest beach to Level Seattle Downtown - South Lake Union is Alki Beach (6.5 km).

Is there a spa on site at Level Seattle Downtown - South Lake Union?

There's no onsite spa, but this property does offer spa services.

Does Level Seattle Downtown - South Lake Union have a pool?

Yep, and guests recommend it! Level Seattle Downtown - South Lake Union has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 24 hours.

What luxury perks are available at Level Seattle Downtown - South Lake Union?

Level Seattle Downtown - South Lake Union features 2 hot tubs, a 24-hour health club and an outdoor pool.

Is Level Seattle Downtown - South Lake Union family-friendly?

You bet! With amenities such as a playground and an arcade, as well as travel cots in the guestrooms, it's no surprise that Level Seattle Downtown - South Lake Union is a hit with families.

Is there a free airport shuttle available at Level Seattle Downtown - South Lake Union?

No, Level Seattle Downtown - South Lake Union does not offer an airport shuttle service.

What time are check-in & check-out at Level Seattle Downtown - South Lake Union?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Level Seattle Downtown - South Lake Union?

Cats and dogs are welcome at Level Seattle Downtown - South Lake Union, with dog exercise areas and grooming services on offer. Just so you know, there's a limit of 2 pets.

Level Seattle Downtown - South Lake Union Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 585 out of 864 reviews
Rating 8 - Good. 140 out of 864 reviews
Rating 6 - Okay. 78 out of 864 reviews
Rating 4 - Poor. 30 out of 864 reviews
Rating 2 - Terrible. 31 out of 864 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Naiara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite place to stay when in Seattle! Love the cleanliness and so far staff has always been amazing.
Stayed 1 night in Jan 2025

8/10 Good

Tara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good Spot, worked for a group of 3 really well, would stay again
Stayed 2 nights in Dec 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Seattle!
We love Seattle and have now stayed at the Level several times. The location is great and it's so upscale! This time we came out for New Years at the Needle and requested a room with view of the city or the needle if possible. We were placed in the best suite possible! While it was not front and center it was visible from our bedroom and the balcony, just perfect! The front desk is always so friendly and helpful too! Love the parking and what we love the most is that the suite is equipped with everything so, if you just want a night in you can cook and watch movies if you want. Just perfect!
Stayed 4 nights in Dec 2024

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay for family
Great location, good space for a family, excellent service. Amenities were top notch - loved the pool, hot tub, cold plunge + gym facilities were fantastic. Would stay here again
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my dog BLU
My stay, for the most part was fantastic. Favorite area was the doggie area. It was my first time traveling with my puppy and the convenience of having that area in the building, was great. I did have a constant issue with my key card working everywhere except my condo door. The staff was quick and helpful getting me new keycards, but the inconvenience of taking at least 5 extra trips down to the lobby desk, was a little pesky.
Stayed 4 nights in Dec 2024

8/10 Good

Brandy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property was extremely nice. The rooms had sound proof windows, so they were very quiet in a very busy area. The amenities were excellent and the staff was nice. The only issue I had is there was a stain on one of the comforters of the beds, which first of all is kind of gross. We didn't realize until the next day, and we weren't really in the room all night, it definitely wasn't something we created. I showed a picture of it to the check out attendant, and wasn't offered any kind of credit or consolation. For the price of the rooms and the luxury aspect of the place, I would have expected more.
Stayed 1 night in Dec 2024

8/10 Good

Austin

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views from rooms! The llarge size of room was a plus along with robes for use, soft and comfortable beds, nice area, outstanding amenities. Would recommend and stay again!
Stayed 1 night in Dec 2024

6/10 Okay

rachelle

Travelled with pets, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Being able to bring the dog and having a place for him to go without going down to the street was nice
Stayed 1 night in Dec 2024

10/10 Excellent

kirim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is good place with family. Outdoor pool and indoor pool are big. Indoor can use 24hours. Also, it is really good location. Close by shopping mall and landmark places. (Walkable distance) . Whole food is 2mins away. Everything was good.
Stayed 1 night in Dec 2024

10/10 Excellent

Yi

Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Lawana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite being a gold VIP member and was told by Expedia to request a room upgrade, the hotel had never heard of this benefit. We didn't get an upgrade. No big deal, but it was a little bit disappointing. The other benefit was free parking. But Level gives free parking to BC and WA residents anyway. No restaurant, but huge gym and pools were fantastic!!
Stayed 3 nights in Dec 2024

8/10 Good

Alisha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and friendly service!
Stayed 1 night in Dec 2024

8/10 Good

Rebeca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Julie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was told I was going to have a room with a kitchen island. Our room has a tiny table with 4 chairs but our room accommodates up to 5 people. They were unable to provide me with a bigger room. Our TV remotes and tvs don’t work. We were told they would bring up another chair and a table but that never happened. The service has not been ideal.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only the veneer of luxury and overpriced.
TLDR: This property is okay and has some unique features (balcony, in-unit washer/dryer), but not enough to make up for the price compared to other better maintained local hotels. The good: large units, location, balcony (great for airing out post-workout athletic shoes), full kitchen, large closet, lovely toiletries, on-sight parking, and EV charging. The bad: broken dryer unit, very soiled couch appeared to have some sort of stains/residue (maybe vomit?), clogged bathroom sink, dirty towels (hair and makeup… maybe they forgot to change between guests?). Parking was included in our rate, but they initially were going to charge (though I was able to resolve with front desk). We didn’t realize the room was in disrepair until after we unpacked, so we decided to just tolerate it given our busy schedule. However, we did alert the staff to the issues so we wouldn’t be charged for the poor condition, but said we’d prefer no repairs be done as we didn’t have the time in our schedules to deal with it. None the less, our last morning the repair staff still tried to access our room to fix the dryer as we were trying to pack up and check out. Despite our DND sign on the door, we still had to confirm throughout the morning with the staff via front desk, phone, and text to wait until we checked out. Lesson learned: next time it’s easier to pack everything up again and get a different room than deal with the bad room. Or just stay at another hotel. Very overpriced.
Suspicious stains and residue on couch meant we sat elsewhere.
Clogged bathroom sink drained very slow.
Broken dryer. Good thing we were tall enough to see before using!
Stayed 3 nights in Dec 2024

10/10 Excellent

CHERYL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. We stayed in the two bedroom room. So much room
Stayed 1 night in Dec 2024

10/10 Excellent

Shriya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Hoon

Stayed 2 nights in Dec 2024

10/10 Excellent

David, Bellevue

Stayed 2 nights in Nov 2024

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, property conditions & facilities
The amenities are amazing! We will be back!!!
Stayed 1 night in Dec 2024