6/10 Okay
Maria Loreto, New Westminster
Travelled with family and small children
4 Nov 2024
Liked: Cleanliness, staff & service
We loved our stay at Warwick and we are considering staying here again in the future with hopes that the hotel will work on upgrading their facilities. The location itself & the staff were fantastic. It would be much appreciated if the check in instructions upon arrival were clear. We weren’t informed that we can park in the unloading zone so that it would be convenient for the visitors especially for us that we have small kids & a multiple number of luggages. The parking lot is a jungle. Such a hassle to find a spot, always busy in there. Its kinda annoying that the parking building doesnt have an elevator. We have to take a flight of stairs & annoying to carry our heavy luggages with us & not to mention that there is a strong smell of pee. Very unpleasant. We loved that there is a pool & a tiny hot tub. Maintenance & facilities needs to be updated & looked after. The washroom ceiling is almost falling apart. There is no hot water shower. No exhaust fans. Please please pay attention & make improvements. Warwick hotel is almost a perfect place, it just needs a little more loving. Thank you.
Maria Loreto
Stayed 2 nights in Nov 2024