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aja Strandhotel Bansin

Family fun on the beach, with indoor pool, near Tropenhaus Bansin
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for aja Strandhotel Bansin

Indoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Lobby
Children's activities
Front of property
Front of property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Gym
  • Spa
  • Room service
The price is AU$309
includes taxes & fees
25 Dec - 26 Dec

Explore the area

Map
Bergstrasse 30, Seebad Bansin, Heringsdorf, MV, 17429
  • Bansin Beach
    3 min walk
  • Tropenhaus Bansin
    11 min walk
  • Museum Rolf Werner
    15 min walk
  • Heringsdorf (HDF)
    22 min drive

Room options

View all photos for Junior Suite, 1 Double Bed with Sofa bed, Non Smoking, Beachfront

Junior Suite, 1 Double Bed with Sofa bed, Non Smoking, Beachfront

Junior Suite, 1 Double Bed with Sofa bed, Non Smoking, Beachfront

Highlights

Separate sitting area
Soundproofed
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Double Room Land Side with Balcony

Pillow-top beds, free minibar, in-room safe, blackout curtains

Double Room Land Side with Balcony

Highlights

Separate sitting area
Soundproofed
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
Blackout curtains
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Double Room, 1 Bedroom, Sea View

Double Room, 1 Bedroom, Sea View

Double Room, 1 Bedroom, Sea View

Highlights

Separate sitting area
Soundproofed
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2012
Pillow-top bed
Blackout curtains
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Double Room, Partial Sea View

Pillow-top beds, free minibar, in-room safe, blackout curtains

Double Room, Partial Sea View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 24 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 Bedroom, Garden View

Comfort Double Room, 1 Bedroom, Garden View

Comfort Double Room, 1 Bedroom, Garden View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2012
Day bed
  • 58 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room ("Springer" - one stay, various rooms)

Pillow-top beds, free minibar, in-room safe, blackout curtains

Double Room ("Springer" - one stay, various rooms)

Highlights

Separate sitting area
Soundproofed
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 2 Large Single Beds

Similar properties

Front of property

A-ROSA Strandidyll Heringsdorf

Pool
Hot tub
Spa
Free WiFi
4.5 out of 5, Wonderful, (71)
The price is AU$312
for 1 room
includes taxes & fees
5 Jan - 6 Jan
A-ROSA Strandidyll Heringsdorf

About the area

Seebad Bansin

A family-friendly stay in Heringsdorf awaits you at aja Strandhotel Bansin. You'll be 1 km (0.6 mi) from Tropenhaus Bansin and 3.2 km (2 mi) from Heringsdorf Pier. Highlights at this beachfront hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include deep-tissue massages, aromatherapy and Ayurvedic treatments along with access to the sauna and steam room. The restaurant, Gabbiano, serves Regional cuisine and is open for breakfast and dinner. Bistro & Bar Patio is the hotel's own bar. Spend the day at the beach and enjoy the on-site free kids' club, gym and sauna. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and free supervised childcare. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 15-minute drive of this Heringsdorf hotel include Benz Dutch Windmill and Baltic Hills Golf Usedom.

What's nearby

  • Bansin Beach - 3 min walk
  • Tropenhaus Bansin - 11 min walk
  • Heringsdorf Pier - 9 min drive
  • Ahlbeck Pier - 11 min drive
  • Ahlbeck Beach - 13 min drive

Getting around

  • Bansin Seebad Station - 4 min drive
  • Heringsdorf (HDF) - 22 min drive

Restaurants

  • ‪Ponte Rialto - ‬12 min walk
  • ‪Stadtbäckerei Junge - ‬15 min walk
  • ‪GOSCH Sylt im Beachhouse - ‬7 min walk
  • ‪Strandimbiss Seebär - ‬7 min drive
  • ‪Restaurant Bernstein - ‬8 min drive

About this property

aja Strandhotel Bansin

Family fun on the beach, with indoor pool, near Tropenhaus Bansin
Aja Strandhotel Bansin offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A children's pool, a fitness centre, and a library are also featured at the family-friendly aja Strandhotel Bansin. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Heringsdorf hotel.

  • 100 guestrooms or units
  • 7 levels
  • 3 buildings
  • 2 dining venues
  • Built in 2002
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Fireplace in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
Aja Strandhotel Bansin offers 100 accommodations with tablet computers and free minibar items. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. A pillow menu is available. 26-inch flat-screen televisions come with digital channels.

Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Additionally, rooms include minibars and a safe. Housekeeping is offered on a daily basis and change of towels can be requested.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Secured, covered parking on site (EUR 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Bistro & Bar Patio
  • Bistro & Bar Patio
  • Gabbiano

Things to do

  • Arcade/game room
  • Archery
  • Beach volleyball
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Mini golf
  • Mountain biking
  • Piano
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Baby bath
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free supervised activities for children
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • Tablet computer

Food and drink

  • Champagne service
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 100.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 31 March, EUR 2.50 per person, per night. This tax does not apply to children under 6 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 6 years of age.
  • A tax is imposed by the city: From 1 November - 31 December, EUR 2.70 per person, per night. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: EUR 0 per stay (rates may vary)
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
Tax ID - DE261353619
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the heated pool. The tax ID number is DE261353619. This property accepts Visa, Mastercard, American Express, Eurocard and cash. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Travel Charme Strandhotel Bansin
Travel Charme Strandhotel Bansin Heringsdorf
Travel Charme Strandhotel Bansin Hotel
Travel Charme Strandhotel Bansin Hotel Heringsdorf
Travel Charme Strandhotel Ban
aja Strandhotel Bansin Hotel
Travel Charme Strandhotel Bansin
aja Strandhotel Bansin Heringsdorf
aja Strandhotel Bansin Hotel Heringsdorf

Frequently asked questions

What is the cancellation policy at aja Strandhotel Bansin?

Aja Strandhotel Bansin offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at aja Strandhotel Bansin?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at aja Strandhotel Bansin on 25 Dec 2024 start from AU$300.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at aja Strandhotel Bansin?

Yep, aja Strandhotel Bansin has a secured covered self car park with in/out privileges for EUR 15 per night. Onsite parking is limited.

Are there any beaches close to aja Strandhotel Bansin?

Yep, aja Strandhotel Bansin is a short 3-minute walk from Bansin Beach. Fun beach activities include volleyball, windsurfing and swimming.

Is there a spa on site at aja Strandhotel Bansin?

Yep, there is an onsite spa at aja Strandhotel Bansin. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does aja Strandhotel Bansin have a pool?

Aja Strandhotel Bansin has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at aja Strandhotel Bansin?

Aja Strandhotel Bansin features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with pillowtop beds, free minibar items and tablet computers.

What makes aja Strandhotel Bansin a romantic place to stay?

Couples spa treatments and beachfront dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at aja Strandhotel Bansin.

Is aja Strandhotel Bansin family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as highchairs and baby baths in the guestrooms, it's no surprise that aja Strandhotel Bansin is a hit with families.

Is there a free airport shuttle available at aja Strandhotel Bansin?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at aja Strandhotel Bansin?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at aja Strandhotel Bansin?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

aja Strandhotel Bansin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 35 out of 50 reviews" "
Rating 8 - Good. 8 out of 50 reviews" "
Rating 6 - Okay. 5 out of 50 reviews" "
Rating 4 - Poor. 2 out of 50 reviews" "
Rating 2 - Terrible. 0 out of 50 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zufrieden
im laufe der Jahre hat die Qualität des Hauses nachgelassen. Es geht bei den Hauslatschen los, bei Sekt und Kaviar weiter und den Laptop auf dem Zimmer gibt es auch nicht mehr ( ist wohl dem Diebstahl geschuldet ) aber mit der App war nicht viel anzufangen ,die Infos waren sehr spärlich. Das Haus selber,die Lage ,das Personal,die Sauberkeit,die Qualität der Speisen sind ausgezeichnet und entsprechen dem Ruf Ihres Hauses , ich werde Ihnen auch weiterhin treu bleiben.
Stayed 7 nights in Oct 2023

10/10 Excellent

Dagmar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich war mit 3 Freundinnen in diesem Hotel. Wir hatten 2 DZ mit Frühstück gebucht und einen Parkplatz. Angefangen vom Ein Check bis zum Aus Check, dem gesamten Service war alles in allerbester Ordnung und Qualität !
Stayed 3 nights in Oct 2022

6/10 Okay

Hans Otto

Stayed 3 nights in Jul 2021

10/10 Excellent

Peter, Gotha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal, Sauberkeit und Wohlfühlen wird hier GROSs geschrieben. Traumhaft.
Stayed 5 nights in Aug 2020

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Strandhotel
Ein schön gelegenes Hotel direkt am breiten Strand von Bansin. Das Hotel befindet sich am ruhigeren Ende der Stadt und ich habe dies sehr genossen. Die mitarbeitenden im Hotel waren ausgesprochen freundlich und dies auch in einer sicherlich nicht einfachen Coronabedingten Zeit, kurz bevor die Insel „geräumt“ wurde. Das Zimmer war sauber und ordentlich, einziger Wermutstropfen für mich war ein für ein Hotel dieser Qualität relativ überschaubarer Saunabereich.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Ina, Wandlitz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Direkte Strandlage, toller Sektempfang, schönes Zimmer mit Meerblick, äußerst freundliches Personal in allen Abteilungen, großer, wunderschöner Pool, Tiefgarage.
Stayed 1 night in Nov 2018

10/10 Excellent

Elisabeth, Berlin

Liked: Cleanliness, property conditions & facilities, room comfort
Sehr freundlicher Empfang, reibungsloser Check-in mit Begrüßungsgetränk, wundervolles Zimmer, sauber und gemütlich. Wellnessbereich genial, Pool mit Blick aufs Meer. Alles sauber und zweckmäßig. Rundherum zufrieden. Einziger Kritikpunkt: Beim Frühstück im Restaurant werden auch Eierspeisen etc. auf Wunsch zubereitet. Sehr lecker, jedoch funktioniert die Abluft nicht gut, so dass der ganze Raum unangenehm nach Gebratenem riecht.
Stayed 5 nights in Oct 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Außenterasse mit Seeblick
Tiefgarage hat viel Platz, Check-In ist effektiv mit gleichzeitigen Erzählungen zur Geschichte, Sauna und Pool 30`C ist definitiv zu empfehlen, Hotel ist gut gelegen mit vielen Restaurants im fußläufigen Bereich, Frühstück darf man nicht verpassen, auch wenn nur bis max. 10:30 Uhr
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bestlage!
Das Hotel bietet einen idealen Ausgangspunkt für ausgiebige Spaziergänge am Meer und verfügt über einen schönen Wellness-Bereich zur anschließenden Entspannung.
Stayed 7 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Rigtig gode cykelruter. Dejlig beliggenhed, tæt på stranden
Stayed 4 nights in Aug 2018

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always the Sun
Immer schön auf DER Sonneninsel Deutschlands.
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Mit Bitten wird an der Rezeption unfreundlich umgegangen. Unkulant
Stayed 1 night in Feb 2018

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Hotel in ruhiger Lage am Ortsrand
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2017

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Nettes Ambiente ruhig gelegen, Service für die Kategorie (4+) Verbesserungsfähig. Nur eingeschränkter Barbetrieb unter der Woche
Stayed 4 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gemütliches Hotel an der Promenade
Das aus drei miteinander verbundenen Gebäuden bestehende, innen hübsch gestaltete Hotel liegt an der Strandpromenade, die am Wald beginnt. Die liebevolle Führung durch die Direktorin Frau Böse ist nicht nur am Pflegezustand des Hotels sondern auch, was uns positiv auffiel, an der wohl auch für die Angestellten angenehmen Atmosphäre zu erkennen. Wir haben uns während unseres kurzen Aufenthalts über Silvester dort sehr wohl gefühlt. Das Essen war sehr gut. Als einziger Nachteil erschien uns der baulich bedingte Umstand, dass wir von unserem Zimmer zum Wellnessbereich nur durch die Hotelhalle gelangen konnten.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erholung pur an der Ostsee
Ein ruhig und direkt an der Ostsee gelegenes Hotel! Wer früh genug aufsteht, kann im Sommer das hervorragende Frühstücksbuffet auf der kleinen Terrasse mit wunderbarer Sicht aufs Meer genießen. Am Strand ist man in drei Minuten. Zahlreiche Restaurants sind zu Fuß gut zu erreichen. Vor dem Hotel beginnt Europas längste Strandpromenade, die über Heringsdorf und Ahlbeck bis nach Swinemünde in Polen führt. Vom etwas zu warmen, hauseigenen Hallenbad blickt man ebenfalls schön aufs Meer. Für die Benutzung des Wellness-Bereichs war während unserer Ferienwoche das Wetter zu schön. Wir waren lieber draußen. Man sagt, nirgendwo scheine in Deutschland die Sonne so häufig wie auf Usedom.

10/10 Excellent

Lutz, Neubrandenburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekter Kurztrip!
Kurzentschlossen an die Ostsee, die Kinder bleiben zu Haus! Einfach abschalten im Wellness-Bereich... Das Hotel hat in allem unsere Erwartung erfüllt, der Wellnessbereich ist schön und weitläufig. Badende Kinder stören nicht beim relaxen. Apropos Kinder: Unsere Kleine war nicht mit, hätte hier aber viel Spaß gehabt. Das Hotel bietet viel für kleine Kinder, die Treppe am Empfangstresen sagt viel über die Ausrichtung für kleine Gäste aus. Das Personal ist sehr nett und geschult. Das Abendbüffett und Frühstück sehr lecker und umfangreich in der Auswahl! Wir kommen auch mit Kindern wieder!

8/10 Good

Nucki, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Tage Auszeit im November - dafür genau richtig
Freundliche Mitarbeiterinnen im Service (Empfang, Frühstück, SPA). Mein Wunsch nach Zimmer im Schwimmbad-Flügel wurde erfüllt. Ich reiste an mit der Vorstellung: ausruhen, täglich schwimmen, evtl. saunieren, gut frühstücken, viel frische Luft tanken, in Ruhe und mit Muße lesen. Für einen Novemberaufenthalt eine gute Adresse, da viel Ruhe bei wenig(er) Gästen gegeben. Das setzte sich - für mich als Schwimmerin sehr angenehm - im doch eher weniger frequentierten Schwimmbecken fort. Die Möblierung im Restaurant ist für meinen Geschmack ein wenig preiswert ausgefallen. Die Qualität des Frühstücks-Speise-Angebots könnte man sicherlich verbessern (z.B. höherwertigeren Käse als Scheiben von Edamer, Gouda, Tilsiter und Stücke von Billigweichkäse; z.B. eine höherwertigere Müslisorte).

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Christiane, Brandenburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Wellnesshotel am Meer
Die Ostsee im Herbst - ein Ort der Ruhe und Entspannung. Besonders in diesem wirklich wunderschönen und gut organisierten Hotel. Angenehme Wellnessbehandlungen in großem Spa-Bereich mit direktem Blick aufs Meer, tolles Essen (Buffet) und angenehmer Service. Alles perfekt!

4/10 Poor

Birgit, Hessen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Tophotel, inkompetentes Personal
Das Hotel liegt erstklassig und ist sehr schön ausgestattet. Von der Penthouse-Suite aus hat man einen gigantischen Blick. Alles entspricht den Erwartungen an ein 4-Sterne-Haus. Das Personal, speziell im Organisationsbereich des Empfangs ist jedoch nicht entsprechend qualifiziert. Einfache Fehlorganisationen, die sich leicht vermeiden ließen: z.B.Terminierung eines Candlelight-Dinners zur Hauptbelastungszeit des Restaurants ( liebevoll gedeckter Tisch, flankiert von Familien mit kreischenden Kleinkindern,...), äußerst mühselige Bearbeitung von Extraservice, den ich in einem 4-Sterne-Haus selbstverständlich erwarte. Insgesamt ist es sehr schade, daß unser Urlaub in diesem schönen Ambiente von Ärger, der durchaus mit etwas qualifiziertem Personal vermeidbar gewesen wäre, überschattet war.