Lotte Hotel Jeju

5.0 star property
Elegant beach resort and outdoor pool
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Lotte Hotel Jeju

Exterior
Exterior
Indoor pool, outdoor pool, pool cabanas (surcharge)
Land view from property
Garden

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Housekeeping
  • Air conditioning
  • Room service
The price is AU$267
includes taxes & fees
3 Feb - 4 Feb

Explore the area

Map
35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju Island, 697-808
  • Jeju Teddy Bear Museum
    ‪5 min walk‬
  • Jungmun Golf Club
    ‪5 min walk‬
  • Ripley's Believe It or Not Museum
    ‪7 min walk‬
  • Jeju (CJU-Jeju Intl.)
    ‪37 min drive‬

Room options

Hello Kitty (Randomly assigned - Kids/ Princess/ Ladies)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Down duvet
Blackout curtains
  • 47 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Charlotte Deluxe Terrace Ocean Family Twin

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Down duvet
Blackout curtains
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Charlotte Deluxe Terrace Ocean Double

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Down duvet
Blackout curtains
  • 40 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Double Bed

[FREE Breakfast2+1]Charlotte DeluxeTerrace Ocean Fam.Twin+Free Breakf for1 child+FreeExtraPerson fee

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Down duvet
Blackout curtains
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Premier Garden Family Twin

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Down duvet
Blackout curtains
  • 47 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Suite Premier Ocean Double Double (Welcome fruit & Macaroon)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
TV
Down duvet
  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premier Ocean Double

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Down duvet
Blackout curtains
  • 47 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Premier Ocean Family Twin

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Down duvet
Blackout curtains
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Deluxe Mountain Double

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Down duvet
Blackout curtains
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Deluxe Garden Dobule

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Down duvet
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

Premier Ondol Garden

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Down duvet
Blackout curtains
  • 47 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Pool Villa Suite (Welcome Fruit and Macaroon)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
TV
Down duvet
  • 85.8 sq m
  • Sleeps 5
  • 1 Single Bed, 1 Double Bed and 2 Single Futons

Suite Deluxe Mountain Family Twin (Welcome fruit & Macaroon)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
TV
Down duvet
  • 81 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Suite Premier Ocean Family Twin (Welcome fruit & Macaroon)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
TV
Down duvet
  • 94 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

[30hours Stay]Deluxe Garden Family Twin+10:00~16:00 Stay+Tube + Free Extra Person Fee (up to 4)

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Presidential Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
TV
Down duvet
  • 204 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

[30hours Stay] Deluxe Ondol Garden+10:00~16:00 Stay+Tube + Free Extra Person Fee (up to 4)

  • Sleeps 4
  • 1 Double Bed and 1 Single Futon

[HEON POOL SET] Charlotte Deluxe Terrace Ocean Family Twin + POOL CAFE MENU & SOFT DRINKS 1 TIME

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Down duvet
Blackout curtains
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

[HEON POOL SET] Charlotte Deluxe Terrace Ocean Double + POOL CAFE MENU & SOFT DRINKS 1 TIME

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

[La Seine Dinner 2+1] Charlotte Deluxe Terrace Ocean Family Twin + Free Additional Person Fee

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

[La Seine Dinner 2+1] Deluxe Ondol Garden + Free Additional Person Fee

  • Sleeps 4
  • 1 Double Bed and 1 Single Futon

[La Seine Dinner 2+1] Deluxe No View Family Twin + Free Additional Person Fee

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Suite Premier Ocean Double (Welcome fruit & Macaroon)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
TV
Down duvet
  • 94 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

Deluxe Ondol Garden

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Renovated in 2017
Down duvet
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Futon

[FREE Breakfast 2+1] Deluxe Garden Family Twin + Free Breakfast for 1 child + Free Extra Person fee

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Down duvet
Blackout curtains
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Deluxe Garden Family Twin

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Renovated in 2017
Down duvet
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Deluxe Mountain Family Twin

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Down duvet
Blackout curtains
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

[FREE Breakfast 2+1] Deluxe No View Family Twin + Free Breakfast for 1 child + Free Extra Person fee

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Down duvet
Blackout curtains
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Deluxe Mountain Twin

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Down duvet
Blackout curtains
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

Premier Garden Family Double

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Down duvet
Blackout curtains
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe No View Family Twin

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Down duvet
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Similar properties

About the area

Seogwipo

A luxury stay in Seogwipo awaits you at Lotte Hotel Jeju. You'll be 0.4 km (0.3 mi) from Jeju Teddy Bear Museum and 8.8 km (5.5 mi) from Hello Kitty Island. Highlights at this beach resort include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The buffet restaurant, La Seine, serves local and international cuisine and is open for breakfast, lunch and dinner. At the resort's own lounge bar, you can stop for a drink. Enjoy the free kids' club, gym, sauna and kids' swimming pool. Business travelers can take advantage of 5 meeting rooms and a conference centre. Additionally, you'll find a coffee shop/cafe, concierge services and a 24-hour front desk. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of a free airport shuttle. .Places within a 15-minute drive of this 5-property class Jungmun resort include Jeju Waterworld and Sanbangsan Mountain Carbonate Hot Springs.

What's nearby

  • Jeju Teddy Bear Museum - 5 min walk
  • Yeomiji Botanical Garden - 9 min walk
  • Jungmun Saekdal Beach - 13 min walk
  • Cheonjeyeon Falls - 14 min walk
  • International Convention Center - 3 min drive

Getting around

  • Jeju (CJU-Jeju Intl.) - 37 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪베메로 Bake Make Roast - ‬4 min walk
  • ‪페닌슐라 - ‬1 min walk
  • ‪이공이시 - ‬4 min walk
  • ‪신우성타운 - ‬4 min walk

About this property

Lotte Hotel Jeju

Elegant beach resort and outdoor pool
Lotte Hotel Jeju offers its guests a kids' pool, an indoor pool, a waterslide, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

There are 5 meeting rooms available. A fitness centre, a sauna, and a terrace are also featured at the luxury Lotte Hotel Jeju. A roundtrip airport shuttle is free during limited hours.

This 5-star Seogwipo resort is smoke free.

  • 500 guestrooms or units
  • 12 levels
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Computer for guest use
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Lotte Hotel Jeju offers 500 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Rooms open to balconies. This accommodation offers separate dining areas. Beds feature down duvets. Satellite televisions are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Internet access (surcharge)

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 10 AM to 5 PM
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KRW 85,000 for adults and KRW 40,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Seine

Things to do

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Games
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Pool cabanas (surcharge)
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Separate dining area
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 48400.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 85000 for adults and from KRW 40000 for children
  • Rollaway bed fee: KRW 48400.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Lotte Jeju
Jeju Hotel Lotte
Jeju Lotte
Jeju Lotte Hotel
Lotte Hotel Jeju
Lotte Jeju
Lotte Jeju Hotel
Lotte Hotel Jeju City
Lotte Hotel Jeju Seogwipo, Jeju-Do
Lotte Jeju City
Lotte Hotel Jeju Seogwipo
Lotte Jeju Seogwipo
Lotte Hotel Jeju Seogwipo
Lotte Jeju City
Lotte Hotel Jeju Resort
Lotte Hotel Jeju Seogwipo
Lotte Hotel Jeju Resort Seogwipo

Frequently asked questions

What is the cancellation policy at Lotte Hotel Jeju?

Lotte Hotel Jeju offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lotte Hotel Jeju?

As of 30 Jan 2025, prices found for a 1-night stay for 2 adults at Lotte Hotel Jeju on 3 Feb 2025 start from AU$266.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Lotte Hotel Jeju?

Yep, Lotte Hotel Jeju is a short 13-minute walk from Jungmun Saekdal Beach.

Does Lotte Hotel Jeju have a pool?

Yep, and guests love it! Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana.

Does Lotte Hotel Jeju have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Lotte Hotel Jeju?

Lotte Hotel Jeju features an outdoor pool, an indoor pool and a steam room. All guestrooms come with deep soaking tubs, 24-hour room service and dining areas.

What makes Lotte Hotel Jeju a romantic place to stay?

Ocean-view dining and a lounge bar, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Lotte Hotel Jeju.

Is Lotte Hotel Jeju family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Lotte Hotel Jeju is a hit with families.

Are there hot tubs in the rooms at Lotte Hotel Jeju?

No, but there are deep-soaking baths in the guestrooms.

Does Lotte Hotel Jeju serve breakfast?

Yeah, buffet brekkie is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Lotte Hotel Jeju?

Yep, there's a free airport shuttle that runs from 10 AM - 5 PM.

Is there a bar or restaurant at Lotte Hotel Jeju?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Lotte Hotel Jeju?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Lotte Hotel Jeju?

No, only service animals are allowed.

Is there a golf course on site at Lotte Hotel Jeju?

There isn't one on site, but Jungmun Golf Club is a short 5-minute walk away.

Lotte Hotel Jeju Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 811 out of 1003 reviews" "
Rating 8 - Good. 118 out of 1003 reviews" "
Rating 6 - Okay. 37 out of 1003 reviews" "
Rating 4 - Poor. 19 out of 1003 reviews" "
Rating 2 - Terrible. 18 out of 1003 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

yefei

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for relaxing
Stayed 3 nights in Oct 2024

10/10 Excellent

tyler

Stayed 3 nights in Oct 2024

10/10 Excellent

waynette

Travelled with group
Liked: Cleanliness, staff & service, amenities
A beautiful hotel right on the water with lovely pool and beach access. Everyone that worked for the hotel was super helpful. Sent me ice packs for my sore leg whenever requested. Great location, bus or shuttle to airport in front of hotel.
Stayed 2 nights in Oct 2024

6/10 Okay

Mary

Travelled with partner
Liked: Staff & service, amenities
My room was a Mountain View. The room was old and not very clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not know was so grand. Great staff service. Helpful.
Stayed 5 nights in Oct 2024

10/10 Excellent

Carmen

Stayed 6 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful. It was immaculate, spacious, and full of amenities. The water pressure of the shower was incredible. The staff were welcoming, extremely courteous, and helpful. The resort is huge, so depending on where your room is located, you may have a long walk. We didn't mind since we were able to digest our food while walking to our room.
Stayed 4 nights in Oct 2024

8/10 Good

Frederikus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
we stayed in Hello Kitty room which is unique and also nice swimming pool setup.
Stayed 3 nights in Sep 2024

8/10 Good

Kent, Carmel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Sire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience at this hotel. Aside from the activities I already had planned, there was so much to do even inside the hotel
Stayed 12 nights in Sep 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Teresa

Travelled with family
Liked: Cleanliness, staff & service
It was beautiful and staff wonderful. But my parents, who are in wheelchairs found it difficult to use the bathroom in their room. I chose the hotel because it said accessible rooms. But they weren't.
Stayed 3 nights in Sep 2024

10/10 Excellent

??

Stayed 2 nights in Aug 2024

10/10 Excellent

Nerguibayar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Minah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great!. The food was delicious. The transportation from the airport to the hotel was an excellent service. But what I didn't like were the sheets in the hotel room. First when I arrived at the hotel and upon entering the level of elevator hallway it smelled bad and when we entered to the room that we had reserved with a mountain view we could see some stains on the floor carpet but it was even worse when I wanted to rest due to the long trip from the USA I took off my clothes and tried to sleep in bed but a few moments later I felt a biting sensation like a mosquito on my legs and suddenly I felt itchy all over my body making it impossible to stay in bed. At first I thought that maybe it was due to allergic reactions to the sheets, so I tried to wear the clothes and rest again, but I felt itchy all over my body and it was impossible to get back into bed. so I called the reception and they transferred us immediately and moved us to a cleaner room, with hypoallergenic and dust-free sheets where we could sleep more peacefully.
Stayed 2 nights in Sep 2024

8/10 Good

Ramses, Amsterdam

Travelled with family
Liked: Cleanliness, staff & service, amenities
It’s a gigantic hotel that overall looks a bit tired. The beach is not far away, but to get there you need to take a steep stairs with 220 steps. Food in the restaurants is crazy expensive, breakfast is 50usd per person, but at 100 meter from the hotel there is a great independent bagel place where we had breakfast everyday.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alecia, Rapid City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning property with great food. Really enjoyed our stay there.
Stayed 2 nights in Jun 2024

10/10 Excellent

RANDY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very clean, nice location!
Stayed 2 nights in Jun 2024

10/10 Excellent

EYOUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property a little tired. Staff didn't understand the difference between appetisers and main courses on the menu and for one meal all dishes arrived simultaneously.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tae Hwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay. Very friendly staff.
Stayed 1 night in Aug 2024

4/10 Poor

Hadi

Liked: Property conditions & facilities
Disliked: Amenities
Nice pool, large rooms, clean service. However, they are money grabs... every step requires additional payment. It advertizes itself as having tennis course, etc. but using it requires additional payment (about $100 USD for 2 hours). Similarly, tooth brush or other toileteries are NOT provided due to preserving nature (but you can BUY them). Too expensive for what you are getting.
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

jaehyo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절하시고, 조용하고 너무 좋았어요.
친구랑 둘이 오붓하게 잘쉬다 왔습니다. 수영장에서 치킨 주문해서 먹고 공연보고. 근데 스피커가 좀 별로여서 제대로 노래소리가 전달이 안됐다는. 그것빼고는 직원분들도 친절하시고 좋았습니다.
Stayed 1 night in Jul 2024