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Lotte Hotel Seoul

5.0 star property
Luxury hotel connected to a shopping centre in Seoul with 5 restaurants

Photo gallery for Lotte Hotel Seoul

Indoor pool
7 treatment rooms
Exterior
Business centre
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Hot tub
The current price is AU$498
includes taxes & fees
22 Apr - 23 Apr

Explore the area

Map
30, Eulji-ro, Jung-gu, Seoul, Seoul, 04533
  • Myeongdong Street
    ‪5 min walk‬
  • Seoul City Hall
    ‪6 min walk‬
  • Namdaemun Market
    ‪10 min walk‬
  • Seoul (ICN-Incheon Intl.)
    ‪60 min drive‬

Room options

View all photos for Club Deluxe Double Room (Main Tower) - Club lounge Access Included

Egyptian cotton sheets, premium bedding, down duvets, minibar

Club Deluxe Double Room (Main Tower) - Club lounge Access Included

Highlights

Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (Main Tower)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Twin Room (Main Tower)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Premium bedding
Separate bath and shower
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room (Main Tower)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Double Room (Main Tower)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Premium bedding
Separate bath and shower
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Twin Room (Main Tower) - Club lounge Access Included

Egyptian cotton sheets, premium bedding, down duvets, minibar

Club Deluxe Twin Room (Main Tower) - Club lounge Access Included

Highlights

Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Pokemon Deluxe Twin Room (Main Tower)

Pokemon Deluxe Twin Room (Main Tower)

Pokemon Deluxe Twin Room (Main Tower)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Premium bedding
Separate bath and shower
  • Sleeps 2
  • 2 Single Beds

View all photos for Bread Barbershop Deluxe Twin - Instant Photo Box, Chocolate Set

Bread Barbershop Deluxe Twin - Instant Photo Box, Chocolate Set

Bread Barbershop Deluxe Twin - Instant Photo Box, Chocolate Set

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Premium bedding
Separate bath and shower
  • Sleeps 3
  • 2 Single Beds

Executive Deluxe Suite Twin Room - La Cime Lounge Access, 1 Free Valet Service Included

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Deluxe Suite Double Room - La Cime Lounge Access, 1 Free Valet Service Included

Egyptian cotton sheets, premium bedding, down duvets, minibar

Executive Deluxe Suite Double Room - La Cime Lounge Access, 1 Free Valet Service Included

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 76 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Grand Deluxe Double Room (Executive Tower)-Le Salon Lounge Access, 1 Free Valet Included

Egyptian cotton sheets, premium bedding, down duvets, minibar

Executive Grand Deluxe Double Room (Executive Tower)-Le Salon Lounge Access, 1 Free Valet Included

Highlights

Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Premier Double Room (Executive Tower) - La Cime Lounge Access, 1 Free Valet Included

Egyptian cotton sheets, premium bedding, down duvets, minibar

Executive Premier Double Room (Executive Tower) - La Cime Lounge Access, 1 Free Valet Included

Highlights

Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Premium bedding
  • 57 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Twin Room (Executive Tower)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Deluxe Twin Room (Executive Tower)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Premium bedding
Separate bath and shower
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Deluxe Family Twin Room (Executive Tower)

Grand Deluxe Family Twin Room (Executive Tower)

Grand Deluxe Family Twin Room (Executive Tower)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Premium bedding
Separate bath and shower
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Premier Twin Room (Executive Tower) - La Cime Lounge Access, 1 Free Valet Service Included

Egyptian cotton sheets, premium bedding, down duvets, minibar

Executive Premier Twin Room (Executive Tower) - La Cime Lounge Access, 1 Free Valet Service Included

Highlights

Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Premium bedding
  • 63 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Grand Deluxe Twin Room (Executive Tower) - Le Salon Lounge Access, 1 Free Valet Included

Egyptian cotton sheets, premium bedding, down duvets, minibar

Executive Grand Deluxe Twin Room (Executive Tower) - Le Salon Lounge Access, 1 Free Valet Included

Highlights

Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Junior Suite Twin (Executive Tower) - La Cime Lounge Access, 1 Free Valet Service Included

Egyptian cotton sheets, premium bedding, down duvets, minibar

Executive Junior Suite Twin (Executive Tower) - La Cime Lounge Access, 1 Free Valet Service Included

Highlights

Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 64 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Connecting Room - 2 Superior Twin Rooms (4 Single Beds)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Connecting Room - 2 Superior Twin Rooms (4 Single Beds)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Deluxe Twin & 1 Extra Bed

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Twin & 1 Extra Bed

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Twin Room (Executive Tower)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premier Twin Room (Executive Tower)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Premium bedding
Separate bath and shower
  • 63 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Charlotte Suite Double Room - La Cime Lounge Access, 1 Free Valet Service Included

Lounge

Executive Charlotte Suite Double Room - La Cime Lounge Access, 1 Free Valet Service Included

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 127 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin with 1 trundle bed (2 Single Beds + 1 Single Sofa Bed)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Twin with 1 trundle bed (2 Single Beds + 1 Single Sofa Bed)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Sofa bed
Premium bedding
Blackout curtains
Down duvet
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Executive Premier Suite -La Cime Lounge(Double) -La Cime Lounge Access, 1 Free ValetService Included

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Premium bedding
Separate bath and shower
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Junior Suite Double (Executive Tower) - La Cime Lounge Access, 1 Free Valet Included

Egyptian cotton sheets, premium bedding, down duvets, minibar

Executive Junior Suite Double (Executive Tower) - La Cime Lounge Access, 1 Free Valet Included

Highlights

Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double Room (Executive Tower)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premier Double Room (Executive Tower)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Premium bedding
Separate bath and shower
  • 57 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room (Main Tower)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Double Room (Main Tower)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Premium bedding
Separate bath and shower
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Deluxe Double Room (Executive Tower)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Deluxe Double Room (Executive Tower)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Premium bedding
Separate bath and shower
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior Suite (Main Tower) - Club lounge Access Included

Egyptian cotton sheets, premium bedding, down duvets, minibar

Club Junior Suite (Main Tower) - Club lounge Access Included

Highlights

Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 61 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room (Main Tower)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Twin Room (Main Tower)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Premium bedding
Separate bath and shower
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About the area

Seoul

Lotte Hotel Seoul puts you in the heart of Seoul, connected to a shopping centre and within just a 10-minute stroll of popular attractions like Lotte Department Store and Myeongdong Street. Highlights at this luxury hotel include 5 restaurants, a full-service spa and an indoor swimming pool. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub and sauna as well as access to a driving range. Business amenities include meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and massage/treatment rooms. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute walk of this 5-property class Myeong-dong hotel include Namdaemun Market and Seoul City Hall.

What's nearby

  • Myeongdong Street - 5 min walk - 0.5 km
  • Seoul City Hall - 6 min walk - 0.5 km
  • Namdaemun Market - 10 min walk - 0.8 km
  • Gwanghwamun - 17 min walk - 1.5 km
  • Gyeongbokgung Palace - 3 min drive - 2.4 km

Getting around

  • Euljiro 1-ga Station - 4 min walk
  • Seoul Station - 19 min walk
  • Seoul (ICN-Incheon Intl.) - 60 min drive

Restaurants

  • ‪La Seine - ‬10 min walk
  • ‪롯데호텔서울 페닌슐라 라운지&바 - ‬2 min walk
  • ‪도림 - ‬2 min walk
  • ‪적당 - ‬5 min walk
  • ‪A TWOSOME PLACE - ‬3 min walk

About this property

Lotte Hotel Seoul

Luxury hotel connected to a shopping centre in Seoul with 5 restaurants
Lotte Hotel Seoul offers its guests a full-service spa, an indoor pool, and a health club. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre, meeting rooms, and limo/town car service are available. A hot tub, a sauna, and multilingual staff are also featured at the luxury Lotte Hotel Seoul. An airport shuttle at scheduled times is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Seoul hotel.

  • 1015 guestrooms or units
  • 38 levels
  • 5 dining venues
  • Conference rooms
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Lotte Hotel Seoul offers 1015 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

This Seoul hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include massages.

The spa is open selected days. Guests under 13 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Japanese, Korean

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LOTTE City Hotel Myeongdong

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 5:00 AM to 10:00 PM at scheduled times
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (KRW 30,000 per stay)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: KRW 63,200 for adults and KRW 32,000 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Golf driving range
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Full-service spa

  • 7 treatment rooms
  • In-room massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (100 centimetre wide door)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property’s sauna, swimming pool, and golf area are closed on the last Monday of every month.
Disposable personal items, such as toothbrushes and razors are available at the minibar (surcharge).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 60500.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 63200 for adults and from KRW 32000 for children
  • Airport shuttle fee: KRW 18000 per person (one-way)
  • Airport shuttle fee per child: KRW 12000 (one-way), (from 6 to 12 years old)
  • Valet parking fee: KRW 30000 per stay
  • Rollaway bed fee: KRW 60500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard, debit cards and cash.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Lotte
Hotel Lotte Seoul
Hotel Seoul Lotte
Lotte Hotel
Lotte Hotel Seoul
Lotte Seoul
Lotte Seoul Hotel
Seoul Hotel Lotte
Seoul Lotte
Seoul Lotte Hotel
Lotte Hotel Seoul Hotel
Lotte Hotel Seoul Seoul
Lotte Hotel Seoul Hotel Seoul

Frequently asked questions

What is the cancellation policy at Lotte Hotel Seoul?

Lotte Hotel Seoul offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lotte Hotel Seoul?

As of 26 Mar 2025, prices found for a 1-night stay for 2 adults at Lotte Hotel Seoul on 22 Apr 2025 start from AU$498.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lotte Hotel Seoul?

Yep, Lotte Hotel Seoul has a free self car park. Additionally there is valet parking for KRW 30000 per stay.

Is there a spa on site at Lotte Hotel Seoul?

Yep, there is an onsite spa at Lotte Hotel Seoul. You'll enjoy services like massages.

Does Lotte Hotel Seoul have a pool?

Lotte Hotel Seoul has an indoor pool.

What luxury perks are available at Lotte Hotel Seoul?

Lotte Hotel Seoul features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Lotte Hotel Seoul a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Lotte Hotel Seoul.

Is Lotte Hotel Seoul family-friendly?

You bet! With amenities such as supervised childcare and an indoor pool, it's no surprise that Lotte Hotel Seoul is a hit with families.

Does Lotte Hotel Seoul serve breakfast?

You bet, buffet breakfast is on offer daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Lotte Hotel Seoul?

No, but there's an airport shuttle that runs from 5:00 AM - 10:00 PM at scheduled times for a fee.

Is there a bar or restaurant at Lotte Hotel Seoul?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Lotte Hotel Seoul?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Lotte Hotel Seoul?

No, pets are not allowed.

Lotte Hotel Seoul Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1434 out of 2050 reviews
Rating 8 - Good. 384 out of 2050 reviews
Rating 6 - Okay. 146 out of 2050 reviews
Rating 4 - Poor. 54 out of 2050 reviews
Rating 2 - Terrible. 32 out of 2050 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

chin kyong

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 22 nights in Nov 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Residence room was so huge and beautiful
Stayed 4 nights in Dec 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
Conveniently located within the heart of Myeongdong and right outside the subway entrance. Hotel sits on top of Lotte mall
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

wai han

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff are excellent!!
Stayed 6 nights in Dec 2024

10/10 Excellent

daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when visiting korea
Stayed 4 nights in Oct 2024

10/10 Excellent

Faith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Always stayed here when I’m in Seoul. Service and room was excellent. Would recommend to anyone!
Stayed 2 nights in Nov 2024

4/10 Poor

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For the price I paid over $300 USD, there are MUCH better hotels in Seoul that offer more spacious hotel rooms. I will not stay here again.
Stayed 1 night in Dec 2024

2/10 Terrible

Enkhjargal

Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

GHEE TIONG

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Lerma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amenities
Stayed 5 nights in Dec 2024

10/10 Excellent

Clement, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impression in general
Stayed 4 nights in Nov 2024

10/10 Excellent

Felipe

Stayed 1 night in Nov 2024

6/10 Okay

YOUNG

Stayed 3 nights in Nov 2024

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Received lots of help from concierge, Adela Yeo. She paved my trip more enjoyable, Thank you
Stayed 2 nights in Nov 2024

10/10 Excellent

Anjali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a kind of experience that I was expecting from my Korea visit. Staff is really very good at serving and great access to all near by facilities. If you are planning to visit Korea, it gives you everything. Easy access to subway and shopping all under one roof. I must say it was a very good decision that we took to stay here as it was our first vacation in Korea.
Stayed 5 nights in Nov 2024

2/10 Terrible

Yaa

Disliked: Cleanliness, property conditions & facilities
Room had a sewer , mold smell coming from vents, bathroom and tiolet area, intermittently. I expressed concerns multiple times and after getting sick, breathing, burning eyes and nostrils, insisted on someone actually coming to inspect the room. Housekeeping confirmed smell, and hotel offered to change rooms but i felt too sick to stay any longer and just cut short my vacation. Despite stating to front desk I would need a hypoallergenic room I was placed in a room with a dirty carpet and feather bedding. After that was put in a room with sewer smell. Couldn't do a third room change .At that point I was over this hotel. Left sick , wheezing with burning eyes.,chest pressure . Just miserable. I cant believe that properties like this exist. Possibly the worst rooms are blocked for expedia. Bait and switch.
Stayed 9 nights in Nov 2024

10/10 Excellent

Ben

Stayed 1 night in Nov 2024

10/10 Excellent

Haze

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property, safe convenient and easy to get around!
Stayed 6 nights in Nov 2024

10/10 Excellent

Wong

Stayed 6 nights in Oct 2024

10/10 Excellent

Gee Yung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb 5 star hotel. Love the convenient location and helpful staff.
Stayed 7 nights in Nov 2024

8/10 Good

Shwushin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall lotte hotel is good with its location and services. Room furniture like lounge chair was worn out. Power socket was still old school 2 pin round shapes.
Stayed 3 nights in Nov 2024

8/10 Good

Allen, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

OSCAR, MEXICO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent hotel
Stayed 2 nights in Nov 2024

8/10 Good

JOEL, NEW YORK

Liked: Staff & service
Disliked: Amenities
Hallway was so loud in 3 am and no staffs care about this until I called the front desk.
Stayed 1 night in Sep 2024