Lotte Hotel Seoul

5.0 star property
Luxury hotel connected to a shopping centre in Seoul with 5 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lotte Hotel Seoul

Exterior
Egyptian cotton sheets, premium bedding, down duvets, minibar
Business centre
Fitness facility
Children's theme room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Restaurant
  • Gym
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Parking included
    Parking included
The price is AU$385
includes taxes & fees
8 Dec - 9 Dec

Explore the area

Map
30, Eulji-ro, Jung-gu, Seoul, Seoul, 04533
  • Lotte Department Store
    3 min walk
  • Seoul Plaza
    4 min walk
  • Myeongdong Street
    5 min walk
  • Seoul (ICN-Incheon Intl.)
    60 min drive

Room options

Club Deluxe Double Room (Main Tower) - Club lounge Access Included

Highlights

Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Egyptian cotton bed sheets
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room (Main Tower)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room (Main Tower)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Club Deluxe Twin Room (Main Tower) - Club lounge Access Included

Highlights

Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Egyptian cotton bed sheets
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • Sleeps 2
  • 2 Single Beds

Bread Barbershop Deluxe Twin - Instant Photo Box, Chocolate Set

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • Sleeps 3
  • 2 Single Beds

Executive Deluxe Suite Double Room - La Cime Lounge Access, 1 Free Valet Service Included

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
Separate bedroom
Egyptian cotton bed sheets
  • 76 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Grand Deluxe Double Room (Executive Tower)-Le Salon Lounge Access, 1 Free Valet Included

Highlights

Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Egyptian cotton bed sheets
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Premier Double Room (Executive Tower) - La Cime Lounge Access, 1 Free Valet Included

Highlights

Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Egyptian cotton bed sheets
  • 57 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Deluxe Twin Room (Executive Tower)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Grand Deluxe Family Twin Room (Executive Tower)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Executive Premier Twin Room (Executive Tower) - La Cime Lounge Access, 1 Free Valet Service Included

Highlights

Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Egyptian cotton bed sheets
  • 63 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Executive Grand Deluxe Twin Room (Executive Tower) - Le Salon Lounge Access, 1 Free Valet Included

Highlights

Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Egyptian cotton bed sheets
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Executive Junior Suite Twin (Executive Tower) - La Cime Lounge Access, 1 Free Valet Service Included

Highlights

Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
Separate bedroom
  • 64 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Connecting Room - 2 Superior Twin Rooms (4 Single Beds)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Egyptian cotton bed sheets
  • 31 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

Deluxe Twin & 1 Extra Bed

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Egyptian cotton bed sheets
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Premier Twin Room (Executive Tower)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 63 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Executive Charlotte Suite Double Room - La Cime Lounge Access, 1 Free Valet Service Included

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
Separate bedroom
Egyptian cotton bed sheets
  • 127 sq m
  • Sleeps 2
  • 1 King Bed

Superior Twin with 1 trundle bed (2 Single Beds + 1 Single Sofa Bed)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - single
Down duvet
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Executive Junior Suite Double (Executive Tower) - La Cime Lounge Access, 1 Free Valet Included

Highlights

Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
Separate bedroom
  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Double Room (Executive Tower)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 57 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Double Room (Main Tower)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Grand Deluxe Double Room (Executive Tower)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Club Junior Suite (Main Tower) - Club lounge Access Included

Highlights

Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
Separate bedroom
  • 61 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Twin Room (Main Tower)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Seoul

Lotte Hotel Seoul puts you in the heart of Seoul, connected to a shopping centre and within just a 10-minute stroll of popular attractions like Lotte Department Store and Myeongdong Street. Highlights at this luxury hotel include 5 restaurants, a full-service spa and an indoor swimming pool. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub and sauna as well as access to a driving range. Business amenities include meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and massage/treatment rooms. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute walk of this 5-property class Myeong-dong hotel include Namdaemun Market and Seoul City Hall.

What's nearby

  • Lotte Department Store - 3 min walk - 0.3 km
  • Myeongdong Street - 5 min walk - 0.5 km
  • Seoul City Hall - 6 min walk - 0.5 km
  • Namdaemun Market - 10 min walk - 0.8 km
  • Myeongdong Cathedral - 10 min walk - 0.9 km

Getting around

  • Euljiro 1-ga Station - 4 min walk
  • Seoul Station - 19 min walk
  • Seoul (ICN-Incheon Intl.) - 60 min drive

Restaurants

  • ‪La Seine - ‬10 min walk
  • ‪롯데호텔서울 페닌슐라 라운지&바 - ‬2 min walk
  • ‪도림 - ‬2 min walk
  • ‪적당 - ‬5 min walk
  • ‪A TWOSOME PLACE - ‬3 min walk

About this property

Lotte Hotel Seoul

Luxury hotel connected to a shopping centre in Seoul with 5 restaurants
Lotte Hotel Seoul offers its guests a full-service spa, an indoor pool, and a health club. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre, meeting rooms, and limo/town car service are available. A hot tub, a sauna, and multilingual staff are also featured at the luxury Lotte Hotel Seoul. An airport shuttle at scheduled times is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Seoul hotel.

  • 1015 guestrooms or units
  • 38 levels
  • 5 dining venues
  • Conference rooms
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Lotte Hotel Seoul offers 1015 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets.

This Seoul hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include massages.

The spa is open selected days. Guests under 13 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 5:00 AM to 10:00 PM at scheduled times
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (KRW 30,000 per stay)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: KRW 60,000 for adults and KRW 32,000 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Full-service spa

  • 7 treatment rooms
  • In-room massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (100 centimetre wide door)

More

  • 38 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The property’s sauna, swimming pool, and golf area are closed on the last Monday of every month.
Disposable personal items, such as toothbrushes and razors are available at the minibar (surcharge).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 60500.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 60000 for adults and from KRW 32000 for children
  • Airport shuttle fee: KRW 18000.00 per person (one-way)
  • Airport shuttle fee per child: KRW 12000.00 (one-way), (from 6 to 12 years old)
  • Valet parking fee: KRW 30000 per stay
  • Rollaway bed fee: KRW 60500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard, debit cards and cash.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Lotte
Hotel Lotte Seoul
Hotel Seoul Lotte
Lotte Hotel
Lotte Hotel Seoul
Lotte Seoul
Lotte Seoul Hotel
Seoul Hotel Lotte
Seoul Lotte
Seoul Lotte Hotel
Lotte Hotel Seoul Hotel
Lotte Hotel Seoul Seoul
Lotte Hotel Seoul Hotel Seoul

Frequently asked questions

What is the cancellation policy at Lotte Hotel Seoul?

Lotte Hotel Seoul offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lotte Hotel Seoul?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Lotte Hotel Seoul on 8 Dec 2024 start from AU$384.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lotte Hotel Seoul?

Yep, Lotte Hotel Seoul has a free self car park. Additionally there is valet parking for KRW 30000 per stay.

Is there a spa on site at Lotte Hotel Seoul?

Yep, there is an onsite spa at Lotte Hotel Seoul. You'll enjoy services like massages.

Does Lotte Hotel Seoul have a pool?

Lotte Hotel Seoul has an indoor pool.

What luxury perks are available at Lotte Hotel Seoul?

Lotte Hotel Seoul features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Lotte Hotel Seoul a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Lotte Hotel Seoul.

Is Lotte Hotel Seoul family-friendly?

You bet! With amenities such as supervised childcare and an indoor pool, it's no surprise that Lotte Hotel Seoul is a hit with families.

Does Lotte Hotel Seoul serve breakfast?

You bet, buffet breakfast is on offer daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Lotte Hotel Seoul?

No, but there's an airport shuttle that runs from 5:00 AM - 10:00 PM at scheduled times for a fee.

Is there a bar or restaurant at Lotte Hotel Seoul?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Lotte Hotel Seoul?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Lotte Hotel Seoul?

No, pets are not allowed.

Lotte Hotel Seoul Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1283 out of 1850 reviews" "
Rating 8 - Good. 350 out of 1850 reviews" "
Rating 6 - Okay. 138 out of 1850 reviews" "
Rating 4 - Poor. 49 out of 1850 reviews" "
Rating 2 - Terrible. 30 out of 1850 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fabio, Boston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent stay
Stayed 7 nights in Aug 2024

10/10 Excellent

Maxine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

John Q

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and very convenient location.. close to metro and bus stations, also we can go to the airport with the limousine bus just outside the hotel Myedong-dong just 1 block away and they have their own duty free shopping mall. Thank you for an amazing experience in Seoul, eager to come back.
Stayed 3 nights in Aug 2024

8/10 Good

Zainab

Travelled with family
Liked: Cleanliness, staff & service
Excellent location and very nice staff. Rooms were a bit dated. Air conditioning didn’t work properly.
Stayed 3 nights in Aug 2024

8/10 Good

Jessie K

Stayed 1 night in Aug 2024

8/10 Good

KEON WOONG

Liked: Cleanliness, staff & service, room comfort
The room is clean and comfortable, though it is slightly old. The shower diverter is broken, and it seems to be left as broken for a long time. The room service is excellent. It is worth its price.
Stayed 2 nights in Aug 2024

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small but were clean and comfortable. Adjacent to Lotte shopping mall and food court, walkable to Myeongdong shopping district.
Stayed 9 nights in Jul 2024

10/10 Excellent

Sandro, SANTIAGO DE SURCO

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

lawrence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for food and shopping
Stayed 4 nights in Jul 2024

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect service Beautiful hotel It couldn't be even better
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael Myers

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel for a fair price in a wonderful neighborhood. Very central and close to transportation. Staff is very attentive and speak excellent English.
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie, South Pasadena

Stayed 4 nights in Apr 2024

10/10 Excellent

Jackson

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and big rooms. Bit outdated but overall a good stay.
Stayed 6 nights in Jul 2024

6/10 Okay

Adelis

Travelled with family
Liked: Amenities
Disliked: Staff & service
Near the shopping
Stayed 2 nights in Jul 2024

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Carlo, South San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Jul 2024

10/10 Excellent

Ly Wan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely revisit next time
Stayed 7 nights in Jul 2024

10/10 Excellent

Marcel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and service!!! Definitely a perfect stay in the executive tower. Best service i experienced for a long time in a 5 Star hotel
Stayed 6 nights in Jul 2024

10/10 Excellent

EUGINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with the highest level of service. The staff made us feel welcome and special. I really appreciate being able to communicate in English, very talented staff! Enjoyed the indoor food court and shopping, especially in the hot July weather! It is on the pricey side, but I felt like a queen!
Stayed 3 nights in Jul 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

2/10 Terrible

Richard

Travelled with family
I won’t use Expedia ever again. Because I did not receive email confirmation I needlessly paid for 2 rooms instead of one costing me $800. Terrible business practice
Stayed 5 nights in Jul 2024

10/10 Excellent

Briana

Stayed 5 nights in Jul 2024

10/10 Excellent

Joyce

Liked: Staff & service
Stayed 4 nights in Jul 2024