The Ritz-Carlton, Grand Cayman

5.0 star property
Luxury resort on the beach, with 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton, Grand Cayman

Outdoor wedding area
Premium bedding, minibar, in-room safe, desk
Grand Suite, 3 Bedrooms, Non Smoking, Balcony
2 outdoor pools
5 restaurants, dinner served, Italian cuisine

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Spa
    Spa

Explore the area

Map
West Bay Road, PO Box 32348 KY1-1209, Seven Mile Beach, Grand Cayman, 00000
  • Seven Mile Beach
    2 min walk
  • Governor's Beach
    3 min walk
  • The Strand Shopping Center
    6 min walk
  • George Town (GCM-Owen Roberts Intl.)
    12 min drive

Room options

Suite, 2 Bedrooms, Ocean View, Tower

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
2 bedrooms
Ceiling fan
Sofa bed - queen
  • 134 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms, Non Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Ceiling fan
  • Ocean view
  • Sleeps 5
  • 1 King Bed

Suite, 2 Bedrooms, Resort View, Tower

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
2 bedrooms
Ceiling fan
Sofa bed - queen
  • 134 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

Grand Suite, 3 Bedrooms, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Ceiling fan
  • Ocean view
  • Sleeps 7
  • 3 Double Beds

Suite, 2 Bedrooms, Balcony, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Ceiling fan
  • 223 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Garden View, Tower

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Ceiling fan
  • 89 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking, Resort View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
Sofa bed - queen
  • 89 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
Sofa bed - queen
  • 89 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 3 Bedrooms, Resort View, Tower

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Ceiling fan
  • 178 sq m
  • Resort view
  • Sleeps 8
  • 3 Double Beds

Presidential Suite, 2 Bedrooms, Non Smoking, Oceanfront (Opal or Sapphire)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Ceiling fan
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

Suite, 3 Bedrooms, Ocean View, Tower

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Ceiling fan
  • 178 sq m
  • Ocean view
  • Sleeps 8
  • 3 Double Beds

Suite, 3 Bedrooms, Non Smoking, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
3 bedrooms
Ceiling fan
Sofa bed - queen
  • Ocean view
  • Sleeps 8
  • 3 Double Beds

Room, 2 Queen Beds, Balcony, Resort View (Tower)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Ceiling fan
  • 45 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Ceiling fan
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 Double Bed, Resort View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Ceiling fan
  • 45 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed

Club Room, 1 Double Bed, Non Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Ceiling fan
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
Sofa bed - queen
  • 89 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Resort View, Tower

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Ceiling fan
  • 45 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Ceiling fan
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 Double Bed, Non Smoking, Resort View (Club Lounge Access)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Ceiling fan
  • 45 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

Club Room, 1 Double Bed, Non Smoking

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

Room, 2 Queen Beds, Balcony, Garden View (Tower)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Ceiling fan
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Seven Mile Beach

A luxury stay in Seven Mile Beach awaits you at The Ritz-Carlton, Grand Cayman. Within a short 5-minute stroll, you'll find Seven Mile Beach and Governor's Beach. Highlights at this beachfront resort include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Andiamo, serves Italian cuisine. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find cabanas, and enjoy the 6 outdoor tennis courts and golf course. 13003 square feet (1208 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Plus you'll find a gym, a hot tub and a sauna. Full breakfast is available. .Near this 5-property class Seven Mile Beach resort, you'll find Port of Georgetown.

What's nearby

  • Seven Mile Beach - 2 min walk - 0.3 km
  • Governor's Beach - 3 min walk - 0.3 km
  • The Strand Shopping Center - 6 min walk - 0.5 km
  • Governors Square - 8 min walk - 0.7 km
  • Camana Bay - 3 min drive - 2.0 km

Getting around

  • George Town (GCM-Owen Roberts Intl.) - 12 min drive

Restaurants

  • ‪Sunshine Bar & Grill - ‬6 min walk
  • ‪Casa 43: Mexican Kitchen and Tequila Bar - ‬7 min walk
  • ‪Legendz - ‬5 min walk
  • ‪North Sound Golf Club - ‬4 min drive
  • ‪Lone Star - Bar & Grill - ‬14 min walk

About this property

The Ritz-Carlton, Grand Cayman

Luxury resort on the beach, with 2 outdoor swimming pools
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Summer fun is a breeze at The Ritz-Carlton, Grand Cayman, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. This luxury resort also offers a children's pool, outdoor tennis courts and a hot tub.

Smoking is allowed in designated areas at this 5-star Seven Mile Beach resort.

  • 375 guestrooms or units
  • 7 levels
  • 5 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 13003 sq ft of conference space
  • 1208 sq. m of conference space
  • Built in 2007
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
The Ritz-Carlton, Grand Cayman offers 375 accommodations with DVD players and minibars. Rooms open to balconies. Beds feature premium bedding. Smart televisions come with pay-per-view films and Netflix. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Limo/town car service

Food and drink

  • Full breakfast available for a fee: USD 50 to 100 per person
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Andiamo
  • Blue
  • Sain June
  • Seven
  • Taikun

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 13,003 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Netflix
  • Pay films
  • Smart TV with premium channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Ritz-Carlton, Grand Cayman

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 98 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Internet access
  • Parking
  • Pool access
  • Self-parking
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 50 to 100 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher and a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a fire extinguisher and a deadlock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Grand Cayman Ritz-Carlton
Ritz-Carlton Grand Cayman
Ritz-Carlton Hotel Grand Cayman
Ritz-Carlton Grand Cayman Hotel
Ritz-Carlton Grand Cayman Resort Seven Mile Beach
Ritz-Carlton Grand Cayman Resort
Ritz-Carlton Grand Cayman Seven Mile Beach
The Ritz Carlton Grand Cayman
The Ritz Carlton, Grand Cayman
The Ritz-Carlton, Grand Cayman Resort
The Ritz-Carlton, Grand Cayman Seven Mile Beach
The Ritz-Carlton, Grand Cayman Resort Seven Mile Beach

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, Grand Cayman?

The Ritz-Carlton, Grand Cayman offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, Grand Cayman?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Grand Cayman on 7 Dec 2024 start from AU$1,244.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Ritz-Carlton, Grand Cayman?

Yep, The Ritz-Carlton, Grand Cayman is a short 2-minute walk from Seven Mile Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Is there a spa on site at The Ritz-Carlton, Grand Cayman?

Yep, there is an onsite spa at The Ritz-Carlton, Grand Cayman. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does The Ritz-Carlton, Grand Cayman have a pool?

The Ritz-Carlton, Grand Cayman has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at The Ritz-Carlton, Grand Cayman?

The Ritz-Carlton, Grand Cayman features 2 outdoor pools, a full-service spa and 5 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes The Ritz-Carlton, Grand Cayman a romantic place to stay?

1 hot tub and beachfront dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton, Grand Cayman.

Is The Ritz-Carlton, Grand Cayman family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton, Grand Cayman is a hit with families.

Does The Ritz-Carlton, Grand Cayman serve breakfast?

Sure does, full brekkie is served at The Ritz-Carlton, Grand Cayman.

Is there a free airport shuttle available at The Ritz-Carlton, Grand Cayman?

No, The Ritz-Carlton, Grand Cayman does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton, Grand Cayman?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ritz-Carlton, Grand Cayman?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at The Ritz-Carlton, Grand Cayman?

No, pets and service animals are not allowed.

Is there a golf course on site at The Ritz-Carlton, Grand Cayman?

Yep, The Ritz-Carlton, Grand Cayman has a 9-hole golf course. You will also find a golf driving range.

The Ritz-Carlton, Grand Cayman Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 777 out of 938 reviews" "
Rating 8 - Good. 96 out of 938 reviews" "
Rating 6 - Okay. 45 out of 938 reviews" "
Rating 4 - Poor. 12 out of 938 reviews" "
Rating 2 - Terrible. 8 out of 938 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2024

6/10 Okay

gurpreet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's an average Ritz, nothing exceptional. Too many hidden fees when I received my email bill.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gabriella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing, rooms were beautiful and service was stellar.
Stayed 5 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the services in general from Ritz Carlton I will return again
Stayed 3 nights in Aug 2024

10/10 Excellent

milena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it and we will definitely be back.
Stayed 4 nights in Aug 2024

10/10 Excellent

Timothy Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Melody Tara, Dallas

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything is perfect and beautiful at this facility except the fact that at checkout they were trying to over charge us some unheard of resort fee. Although we had paid fully via Expedia they still forcibly tried to push that on us. After 1 hour of discussion, many phone calls and almost missing our flight finally a nice gentleman by the name Jordan waved this strange fee. This made our beautiful stay into a bitter experience. We hope they don’t do it to other travelers.
Stayed 5 nights in Aug 2024

10/10 Excellent

Luis Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful, people are very nice, service is excellent, beatifull view and clear water. Restaurant and drinks are exelent.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mr. and Mrs. Brian and Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed at the Ritz to celebrate our one year wedding anniversary. To say that this hotel was exceptional would be an understatement. First, the food was absolutely exquisite. We ate at Taikun, Blue, Andiamo, St. June and also did a private cabana dinner. Each restaurant provided a delicious array of cuisine adding to their goal of offering a unique and memorable culinary experience for their guests. The room was maintained and housekeeping ensured that our room would be upheld to pristine standards even by coming back to make our bed or provide us with towels at night. The property was clean, updated and well-manicured. Above all, the staff was superior in comparison to other upscale hotels we have stayed at. From the guest relations coordinator to the concierge to the wait staff, all went above and beyond to guarantee our happiness and satisfaction. The staff proved to be beyond thoughtful by setting up thoughtful snacks, drinks and decorations in our room on various days of our stay to commemorate this special milestone for us. We cannot thank the staff enough for making this trip so special for us. We highly recommend this hotel, and we will definitely be back someday!
Stayed 5 nights in Aug 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

kristina

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Jitendra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and well maintained property with excellent and friendly staff.
Stayed 7 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

Deirdre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and staff
Stayed 7 nights in Jul 2024

10/10 Excellent

Allison, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ritz Carlton Grand Cayman is one of our most favorite places to vacation. I have never had such a friendly welcome at any other hotel. We were greeting by name and the concierge ensured that our birthday / graduation celebrations were recognized. Every employee whether in the hallway or at the pool / beach or restaurants were friendly and accommodating. There were so many special touches - turn down service with chocolates, fruit water and sunscreen at the towel stations, fresh flower arrangements on tables. The concierge service was very helpful to arrange activities ahead of our arrival including dinner reservations, spa, a Stingray City / snorkelling trip, and a Dolphin / Sea Turtle experience. Can't wait to go back!
Stayed 5 nights in Jul 2024

10/10 Excellent

William R

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Jul 2024

10/10 Excellent

Timothy

Stayed 7 nights in Jul 2024

10/10 Excellent

Rajesh, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Jolson Chin, SUGAR LAND

Liked: Cleanliness, staff & service, property conditions & facilities
good enviroment
Stayed 5 nights in Jun 2024

2/10 Terrible

Corinne

Stayed 4 nights in Jun 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars
Amazing week at the Ritz- Carlton. Excellent service from every hotel employee. Beautiful beach and sunsets, delicious food and drinks. We plan to return!
Saint June ceviche
Stayed 5 nights in Jun 2024

10/10 Excellent

Roshni

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel and service was extraordinary. The attention to detail was unlike anywhere else. Always made us feel so welcome. Loved the souvenir at the end (photo and bag tags). We will definitely be back.
Stayed 3 nights in Jun 2024