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Club Wyndham Smoky Mountains

3.0 star property
Family-friendly hotel with 2 outdoor pools and 2 indoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Club Wyndham Smoky Mountains

Exterior
Exterior
Property grounds
Property grounds
2 indoor pools, 2 outdoor pools, pool umbrellas, pool loungers

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Gym
  • Hot tub
  • Pool
  • Air conditioning

Explore the area

Map
308 Collier Drive, Sevierville, TN, 37862
  • NASCAR SpeedPark Smoky Mountains
    3 min drive
  • Tanger Outlets
    3 min drive
  • Hillside Winery
    6 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    7 min drive

Room options

View all photos for Condo, 2 Bedrooms

In-room safe, iron/ironing board, free WiFi, bed sheets

Condo, 2 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
TV
  • 106 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Condo, 1 Bedroom

Condo, 1 Bedroom

Condo, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Fridge
Dishwasher
TV
Washer/dryer
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the area

Sevierville

A family-friendly stay in the heart of Sevierville awaits you at Club Wyndham Smoky Mountains. You'll be 3.6 km (2.2 mi) from Titanic Museum and 1.9 km (1.2 mi) from Eastern Shanghai Theater. Highlights at this hotel include in-room washers/dryers, free WiFi and free high-speed Internet. .Enjoy access to 2 outdoor swimming pools and 2 indoor swimming pools along with a gym and 1 hot tub. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Sevierville hotel include Dollywood's Splash Country and Island at Pigeon Forge.

What's nearby

  • Tanger Outlets - 3 min drive
  • Titanic Museum - 4 min drive
  • Hatfield and McCoy Dinner Show - 4 min drive
  • Christmas Place - 5 min drive
  • Island at Pigeon Forge - 7 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 50 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Applewood Farmhouse Restaurant - ‬4 min drive
  • ‪WonderWorks Pigeon Forge - ‬4 min drive
  • ‪Five Oaks Farm Kitchen - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive

About this property

Club Wyndham Smoky Mountains

Family-friendly hotel with 2 outdoor pools and 2 indoor pools
Club Wyndham Smoky Mountains offers its guests 2 outdoor swimming pools and 2 indoor swimming pools along with Access to hot tub, a sauna, and a fitness centre. WiFi and wired Internet are free in public spaces. A children's pool, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Club Wyndham Smoky Mountains. Free self parking is available.

This 3-star Sevierville hotel is smoke free.

  • 558 guestrooms or units
  • 4 levels
  • 22 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • ATM
  • Lift
  • No smoking on site
Club Wyndham Smoky Mountains offers 558 accommodations with washers/dryers and a safe. This accommodation offers separate dining areas. Televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a limited basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Mini golf
  • Playground
  • Sauna
  • Spa tub

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Mini golf
  • Playground
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Eurocard. Cash is not accepted. 

Property is also known as

Smoky Mountains Wyndham
Wyndham Smoky Mountains
Wyndham Smoky Mountains Condo
Wyndham Smoky Mountains Condo Sevierville
Wyndham Smoky Mountains Sevierville
Wyndham Smoky Mountains Hotel
Sevierville Wyndham
Wyndham Sevierville
Wyndham Smoky Mountains Hotel Sevierville
Wyndham Smoky Mountains
Club Wyndham Smoky Mountains Hotel
Club Wyndham Smoky Mountains Sevierville
Club Wyndham Smoky Mountains Hotel Sevierville

Frequently asked questions

What is the cancellation policy at Club Wyndham Smoky Mountains?

Club Wyndham Smoky Mountains offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Club Wyndham Smoky Mountains?

Yep, Club Wyndham Smoky Mountains has a free self car park.

Does Club Wyndham Smoky Mountains have a pool?

Take your pick from 2 outdoor swimming pools, 2 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Club Wyndham Smoky Mountains?

Club Wyndham Smoky Mountains features 2 outdoor pools, 2 indoor pools and 1 hot tub.

Is Club Wyndham Smoky Mountains family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Club Wyndham Smoky Mountains is a hit with families.

Is there a free airport shuttle available at Club Wyndham Smoky Mountains?

No, Club Wyndham Smoky Mountains does not offer an airport shuttle service.

What time are check-in & check-out at Club Wyndham Smoky Mountains?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at Club Wyndham Smoky Mountains?

No, only service animals are allowed.

Club Wyndham Smoky Mountains Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 334 out of 562 reviews" "
Rating 8 - Good. 137 out of 562 reviews" "
Rating 6 - Okay. 54 out of 562 reviews" "
Rating 4 - Poor. 23 out of 562 reviews" "
Rating 2 - Terrible. 14 out of 562 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Etta

There was roaches in our room and my daughter couldn’t sleep because of that. We call to let them know and know one ever called us back. My daughter’s birthday was ruined because of that. She was very disappointed. And till now no one ever call us back to ask how we felt. Can never book them again
Stayed 2 nights in Aug 2024

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!
Stayed 4 nights in Aug 2024

4/10 Poor

Kelly

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dirty carpets turned out feet black
Stayed 3 nights in Aug 2024

10/10 Excellent

emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous time
Stayed 4 nights in Jul 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice resort, great location!
Stayed 4 nights in Jun 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was located near alot of attractions and dining options. Shopping is convenient. Suites are quiet and comfortable. Beds are comfortable. Parking can get crowded in the evening. Exersize room was well appointed. The outdoor pool is a little small for the size of the resort
Stayed 3 nights in Jun 2024

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checkin was easy n staff were very accommodating after hotels.com called me the morning of my stay stating my room was unavailable and I would only be able to get a 1 bedroom instead of the 2 bedroom I had booked 4 mo. In advance. When I went to check in the front desk told me that was incorrect and they got me into the 2 bedroom. They were so helpful and told me next time to call them directly for clarification. I would definitely stay here again but unlikely to book through hotels.com.
Stayed 2 nights in Jun 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Ryan

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Ruth

Liked: Cleanliness, property conditions & facilities
5 star
Stayed 2 nights in Jan 2024

10/10 Excellent

Salisa

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Shanta

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
A side from the sink drain stopper being stuck closed in the 2nd bathroom. Our stay was great! Our 2 bedroom condo provided enough space and comfort for our family. We will definitely stay at Wyndham again and we have recommended others to do so as well.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nivea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Dora

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Allyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Darlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful and rooms are kept very clean! Driveways are steep and sometimes confusing to get around property. Nice visit!
Stayed 3 nights in Feb 2024

10/10 Excellent

Kenneth, Marietta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In TN for business hotel was clean and very convenient location.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price for the stay. The apartment was much larger than i expected. The place was clean. The family loved it. No complaints.
Stayed 2 nights in Jan 2024

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

6/10 Okay

Christine

Liked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

JESSICA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Cristen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check in my guest was not allowed to enter the room without myself being there in person, as I was about 45 minutes behind in travelling. Even tho I had been contacted by Wyndham and asked to email guest information and vehicle descriptions. The room was below average especially for a "Resort" description. Could hear everything outside and from adjoining rooms. Shower wouldn't drain so had to stand in 4" of water. Parking was terrible. Overall the whole feel of the place was dirty, old and not inviting. I stay at alot of places and rarely write reviews, especially for below average places but this deserves to be known. Wyndham is not Marriot caliber and never will be.
Stayed 2 nights in Dec 2023