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HeartSong Lodge & Resort

3.5 star property
Hotel connected to the convention centre in Pigeon Forge with free parking
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for HeartSong Lodge & Resort

Lobby sitting area
Indoor pool, seasonal outdoor pool, pool loungers, lifeguards on site
Indoor pool, seasonal outdoor pool, pool loungers, lifeguards on site
In-room safe, desk, laptop workspace, iron/ironing board
Lobby sitting area

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Laundry
    Laundry

Explore the area

Map
1210 Dollywood Resorts Blvd, Pigeon Forge, TN, 37863
  • Dollywood's Splash Country
    5 min drive
  • Old Mill
    7 min drive
  • Dollywood
    11 min drive
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    20 min drive

Room options

View all photos for THEMED FAMILY SUITE - Dormer

In-room safe, desk, laptop workspace, iron/ironing board

THEMED FAMILY SUITE - Dormer

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Day bed
Hairdryer
Private bathroom
Local meal delivery service
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for KING - Sleeper Sofa

In-room safe, desk, laptop workspace, iron/ironing board

KING - Sleeper Sofa

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Sofa bed - queen
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for THEMED FAMILY SUITE with Balcony Hearing Accessible

In-room safe, desk, laptop workspace, iron/ironing board

THEMED FAMILY SUITE with Balcony Hearing Accessible

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Local meal delivery service
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for KING - Murphy

In-room safe, desk, laptop workspace, iron/ironing board

KING - Murphy

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Local meal delivery service
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Two Queen Beds Dormer

In-room safe, desk, laptop workspace, iron/ironing board

Two Queen Beds Dormer

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Smart TV
Day bed
Separate bedroom
Hairdryer
  • Sleeps 5
  • 2 Queen Beds

View all photos for JUNIOR SUITE - Inside corner

In-room safe, desk, laptop workspace, iron/ironing board

JUNIOR SUITE - Inside corner

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Local meal delivery service
Cable channels
  • Sleeps 6
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Two QUEEN Beds with Balcony Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Two QUEEN Beds with Balcony Accessible

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Smart TV
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony Hearing Accesible

In-room safe, desk, laptop workspace, iron/ironing board

FAMILY SUITE with Balcony Hearing Accesible

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Local meal delivery service
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Two QUEEN Beds with Balcony Hearing Accesible

In-room safe, desk, laptop workspace, iron/ironing board

Two QUEEN Beds with Balcony Hearing Accesible

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Smart TV
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for KING - Dormer

In-room safe, desk, laptop workspace, iron/ironing board

KING - Dormer

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Day bed
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Single Trundle Bed

View all photos for Two QUEEN Beds with Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Two QUEEN Beds with Balcony

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Smart TV
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE

FAMILY SUITE

FAMILY SUITE

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Local meal delivery service
Cable channels
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for King Murphy Hearing Impaired

In-room safe, desk, laptop workspace, iron/ironing board

King Murphy Hearing Impaired

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Local meal delivery service
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for KING - Sleeper Sofa w/Balcony

KING - Sleeper Sofa w/Balcony

KING - Sleeper Sofa w/Balcony

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Smart TV
Sofa bed - queen
Separate bedroom
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for JUNIOR SUITE - Dormer Accessible

In-room safe, desk, laptop workspace, iron/ironing board

JUNIOR SUITE - Dormer Accessible

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Day bed
Hairdryer
Private bathroom
Local meal delivery service
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Two Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Two Queen Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Local meal delivery service
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony

In-room safe, desk, laptop workspace, iron/ironing board

FAMILY SUITE with Balcony

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Local meal delivery service
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for KING - Dormer Accessible

In-room safe, desk, laptop workspace, iron/ironing board

KING - Dormer Accessible

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Day bed
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed

View all photos for King Sleeper Sofa with Wet Bar

In-room safe, desk, laptop workspace, iron/ironing board

King Sleeper Sofa with Wet Bar

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Sofa bed - queen
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for THEMED FAMILY SUITE with Balcony

In-room safe, desk, laptop workspace, iron/ironing board

THEMED FAMILY SUITE with Balcony

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Local meal delivery service
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for JUNIOR SUITE - Dormer

In-room safe, desk, laptop workspace, iron/ironing board

JUNIOR SUITE - Dormer

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Day bed
Hairdryer
Private bathroom
Local meal delivery service
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for King Murphy with/Balcony

In-room safe, desk, laptop workspace, iron/ironing board

King Murphy with/Balcony

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Smart TV
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

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The price is AU$397
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includes taxes & fees
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About the area

Pigeon Forge

At HeartSong Lodge & Resort, you'll be connected to the convention centre and 1.8 km (1.1 mi) from Dollywood's Splash Country. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the Hot tub, seasonal outdoor swimming pool, pool loungers and lifeguards on site. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 3.5-property class Pigeon Forge hotel include Dolly Parton's Stampede Dinner Attraction and LeConte Center at Pigeon Forge.

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 8 min drive
  • LeConte Center at Pigeon Forge - 8 min drive
  • Titanic Museum - 11 min drive
  • Island at Pigeon Forge - 11 min drive
  • Dollywood - 11 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 66 min drive

Restaurants

  • ‪Spotlight Bakery - ‬11 min drive
  • ‪The Old Mill Restaurant - ‬7 min drive
  • ‪Downtown Flavortown - ‬10 min drive
  • ‪The Grist Mill Cinnamon Bread - ‬9 min drive
  • ‪Aunt Granny's - ‬10 min drive

About this property

HeartSong Lodge & Resort

Hotel connected to the convention centre in Pigeon Forge with free parking
HeartSong Lodge & Resort offers its guests a seasonal outdoor pool, an indoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the business-friendly HeartSong Lodge & Resort. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Pigeon Forge hotel.

  • 302 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2023
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
HeartSong Lodge & Resort offers 302 air-conditioned accommodations with a safe and a hairdryer. 50-inch Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers.

This Pigeon Forge hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 24.99 to 39.99 for adults and USD 14.99 to 29.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Family friendly

  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 24.99 to 39.99 for adults and USD 14.99 to 29.99 for children
  • Valet parking fee: USD 40 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • The seasonal pool will open in April and close in September.

Property is also known as

HeartSong Lodge Resort
HeartSong Lodge & Resort Hotel
HeartSong Lodge & Resort Pigeon Forge
HeartSong Lodge & Resort Hotel Pigeon Forge

Frequently asked questions

What is the cancellation policy at HeartSong Lodge & Resort?

HeartSong Lodge & Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at HeartSong Lodge & Resort?

Yep, HeartSong Lodge & Resort has a free self car park. Additionally, there is valet parking with in/out privileges for USD 40 per night.

Does HeartSong Lodge & Resort have a pool?

HeartSong Lodge & Resort has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open from April to September.

Does HeartSong Lodge & Resort serve breakfast?

You bet, cooked-to-order brekkie is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at HeartSong Lodge & Resort?

No, HeartSong Lodge & Resort does not offer an airport shuttle service.

Is there a bar or restaurant at HeartSong Lodge & Resort?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at HeartSong Lodge & Resort?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at HeartSong Lodge & Resort?

No, pets are not allowed.

HeartSong Lodge & Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 124 out of 140 reviews" "
Rating 8 - Good. 12 out of 140 reviews" "
Rating 6 - Okay. 1 out of 140 reviews" "
Rating 4 - Poor. 1 out of 140 reviews" "
Rating 2 - Terrible. 2 out of 140 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Stayed 3 nights in Jul 2024

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, the front desk was absolutely amazing and the shops were super convenient.
Stayed 1 night in Jul 2024

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay
Stayed 5 nights in Jul 2024

6/10 Okay

Tal

Stayed 3 nights in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice facility
Stayed 1 night in Jul 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Mindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING! Our stay at HeartSong really helped set the tone for our getaway. Very pleased! Highly recommend!
Stayed 2 nights in Jul 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dolly’s Heartsong Resort
HeartSong Resort in Pigeon Forge TN is amazing!! The amenities are wonderful! All of the staff were very friendly and made sure we were very well taken care of! Definitely will return!
Stayed 3 nights in Jul 2024

8/10 Good

Maria

Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Didn’t care for the security officer being rude to my kids who were excited to get in the hot tube! Only place I’ve been too that they didn’t allow any one under 16 in the hot tub or area! Will not stay again because they were so rude!
Stayed 1 night in May 2024

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Robyn

Stayed 4 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent resort
Excellent stay at Heartsong resort. The staff was outstanding and very attentive. The resort has several dining options. The rooms are well appointed and was very clean.
Stayed 5 nights in Jul 2024

10/10 Excellent

Andrew

Stayed 4 nights in Jul 2024

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Richard

Travelled with family
Disliked: Amenities
Self parking was a long way from our room. Very small refrigerator and no microwave coach very hard also
Stayed 3 nights in Jul 2024

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay! Beautuful hotel!
Had a great time! Clean, Friendy & great service. They do need more grab & go options.
Stayed 3 nights in Jun 2024

10/10 Excellent

Carissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities
Really great place to stay and well worth the money if you are going to the parks. The extra perks are woth it. Only negative for all of Dollywood and Resorts is the food...there is not much healthy food. Very hard to find fresh vegetables and fruit.
Stayed 3 nights in Jun 2024

10/10 Excellent

Tracy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the stay with my sister and two young toddlers, ages two and four. We never had to leave to eat. I would highly recommend the pizza at Songbird. I probably went to all the eateries there and they were all fabulous - very sweet people and very hospitable. There were so many special things about staying there. The landscaping is exquisite…. Simply beautiful and it’s like they thought of everything to make your stay special… Keurig coffee pot with coffee and cream and sugar, ice, shampoo, conditioner, lotion, fresh raspberry lemonade, an amazing pool and water play for the children, fire pits, live entertainment, even saw fireworks from the bedroom window. it was very peaceful and relaxing. Just to tell you how comfortable the bed was — that’s the first time I slept through the night since I was a teenager. I would highly recommend staying at Heartsong Lodge!
Stayed 2 nights in Jun 2024

10/10 Excellent

Bridgette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel to stay at. Off the main strip so the grounds are quiet. Hotel is very modern and clean with many amenities. Can hear the train at Dollywood sound its steam whistle.
Stayed 2 nights in Mar 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing accommodation
Amazing hotel! So lovely and clean. The staff were brilliantand we used both restaurants and the food was delicious, along with the quick serve for coffee and treats. The pool was so clean and it was lovely to spend the day/afternoon relaxing. Would stay again and recommend to everyone
Stayed 2 nights in Jun 2024