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Hotel Alfonso XIII, a Luxury Collection Hotel, Seville

5.0 star property
Luxury Seville hotel in Historical Center with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Alfonso XIII, a Luxury Collection Hotel, Seville

Exterior
Lobby
Interior
Exterior
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
The price is AU$549
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
San Fernando 2, Seville, Seville, 41004
  • Alcázar
    2 min walk
  • Café & Té
    1 min walk
  • Puerta Jerez Tram Stop
    1 min walk
  • Seville (SVQ-San Pablo)
    27 min drive

Room options

View all photos for Premium Suite, 1 Bedroom, Non Smoking

Outdoor pool, pool umbrellas, pool loungers

Premium Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Separate bedroom
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking, City View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite, 1 Bedroom, Non Smoking, City View

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Separate bedroom
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Outdoor pool, pool umbrellas, pool loungers

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Separate bedroom
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Separate bedroom
  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Garden View

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking, Garden View

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Separate bedroom
  • 150 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Separate bedroom
  • 103 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Separate bedroom
  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Single Beds, Non Smoking

Deluxe Double Room, 2 Single Beds, Non Smoking

Deluxe Double Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking

Deluxe Double Room, 1 King Bed, Non Smoking

Deluxe Double Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
Private bathroom
  • 26 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Grand Room, 2 Single Beds, Non Smoking, Terrace

Grand Room, 2 Single Beds, Non Smoking, Terrace

Grand Room, 2 Single Beds, Non Smoking, Terrace

Highlights

Terrace
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Room, 2 Single Beds, Non Smoking

Grand Room, 2 Single Beds, Non Smoking

Grand Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Room, 1 King Bed, Non Smoking

Grand Room, 1 King Bed, Non Smoking

Grand Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking, Terrace

Grand Room, 1 King Bed, Non Smoking, Terrace

Grand Room, 1 King Bed, Non Smoking, Terrace

Highlights

Terrace
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Non Smoking, Corner

Premium bedding, down duvets, minibar, in-room safe

Grand Suite, 1 Bedroom, Non Smoking, Corner

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Separate bedroom
  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Seville

A luxury stay in the heart of Seville awaits you at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville, a recipient of the prestigious Travel & Leisure 500 award in 2021. You'll be within steps of University of Seville and within a short 5-minute stroll of Alcázar. Highlights at this boutique hotel include 2 restaurants, an outdoor swimming pool and a 24-hour gym. .The restaurant, Restaurante San Fernando, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Bar Americano is the hotel's own bar. Enjoy the gym, sauna and pool loungers. 12066 square feet (1121 square metres) of event facilities include 9 meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class Historical Center hotel include Seville Cathedral and Giralda Tower.

What's nearby

  • Alcázar - 2 min walk
  • Seville Cathedral - 5 min walk
  • Giralda Tower - 8 min walk
  • Plaza de España - 12 min walk
  • Plaza de Armas Shopping Center - 18 min walk

Getting around

  • Puerta Jerez Tram Stop - 1 min walk
  • San Bernardo Station - 16 min walk
  • Seville (SVQ-San Pablo) - 27 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Amorino - ‬3 min walk
  • ‪San Fernando - ‬1 min walk
  • ‪100 Montaditos - ‬4 min walk

About this property

Hotel Alfonso XIII, a Luxury Collection Hotel, Seville

Luxury Seville hotel in Historical Center with 2 restaurants
Hotel Alfonso XIII, a Luxury Collection Hotel, Seville offers its guests an outdoor pool, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 12066 square feet (1121 square metres) and includes a conference centre. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Hotel Alfonso XIII, a Luxury Collection Hotel, Seville. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Seville hotel is smoke free.

  • 1 building
  • 148 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 12066 sq ft of conference space
  • 1121 sq. m of conference space
  • Built in 1928
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hotel Alfonso XIII, a Luxury Collection Hotel, Seville offers 148 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. LED televisions come with pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Hotel Alfonso XIII, a Luxury Collection Hotel, Seville is listed in the 2021 Travel + Leisure 500.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 30 per day)
  • Valet parking on site (EUR 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 32 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Bar Americano
  • Ena Sevilla
  • Restaurante San Fernando

Things to do

  • 24-hour gym
  • Designer stores
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 9 meeting rooms
  • Conference centre (12,066 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium channels
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests are required to contact this property by WhatsApp prior to arrival to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 82.5 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 32 per person
  • Airport shuttle fee: EUR 71.50 per room (one way)
  • Self-parking fee: EUR 30 per day
  • Valet parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 82.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property uses solar energy.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Alfonso Hotel
Alfonso Xiii
Alfonso Xiii Hotel
Alfonso Xiii Seville
Hotel Alfonso
Hotel Alfonso Xiii
Hotel Alfonso Xiii Seville
Hotel Xiii
Xiii Alfonso
Hotel Alfonso XIII Luxury Collection Hotel Seville
Hotel Alfonso XIII Luxury Collection Hotel
Alfonso XIII Luxury Collection Seville
Alfonso XIII Luxury Collection
Hotel Alfonso XIII, a Luxury Collection Hotel, Seville Hotel
Hotel Alfonso XIII, a Luxury Collection Hotel, Seville Seville

Frequently asked questions

What is the cancellation policy at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville?

Hotel Alfonso XIII, a Luxury Collection Hotel, Seville offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville on 12 Jan 2025 start from AU$549.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville?

Yep, Hotel Alfonso XIII, a Luxury Collection Hotel, Seville has a self car park for EUR 30 per day.

Does Hotel Alfonso XIII, a Luxury Collection Hotel, Seville have a pool?

Hotel Alfonso XIII, a Luxury Collection Hotel, Seville has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville?

Hotel Alfonso XIII, a Luxury Collection Hotel, Seville features an outdoor pool, a sauna and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Hotel Alfonso XIII, a Luxury Collection Hotel, Seville a romantic place to stay?

Al fresco dining and couples dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville.

Does Hotel Alfonso XIII, a Luxury Collection Hotel, Seville serve breakfast?

You bet, buffet breakfast is offered daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville?

No, only service animals are allowed.

Hotel Alfonso XIII, a Luxury Collection Hotel, Seville Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 812 out of 1002 reviews" "
Rating 8 - Good. 130 out of 1002 reviews" "
Rating 6 - Okay. 35 out of 1002 reviews" "
Rating 4 - Poor. 10 out of 1002 reviews" "
Rating 2 - Terrible. 15 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Grand Old Property
Clearly the grand hotel of Seville. Its location is great and it stands out as a landmark of the town. For a very old property it was well maintained. The only real shortcoming was the service. The concierge didn’t respond before our stay about transportation even though they sent an email reaching out. In person the team always seemed to be distracted with something else rather than customers. The pool service was quite spotty. On the plus side, the front desk crew were very good and the staff at breakfast worked very hard. The cleaners were friendly and efficient.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Sep 2024

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel In a perfect location I would highly recommend this hotel and Seville
Stayed 3 nights in Sep 2024

10/10 Excellent

Natasha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with exceptional service Pool is perfect and needed with the heat Perfect location Would definitely visit it again
Stayed 5 nights in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best anywhere ever
Stayed 1 night in Sep 2024

10/10 Excellent

Felipe

Stayed 1 night in Aug 2024

10/10 Excellent

antonio

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel with fantastic service.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Nicole

Liked: Cleanliness
The restaurant was ok. Definitely not 5 star dining although the service was .
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Kazi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Grigor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and cleanness.
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best resort.
Wonderful. Great location. Beautiful property. Wonderful staff. Great food.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2024

10/10 Excellent

Babak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed at, and I have stayed at the best! Would highly recommend, great staff, great location and the hotel itself has one of the nicest courtyards in the world, yes I said the world. Stay here with no hesitation whatsoever And get the breakfast, it’s incredible. Enjoy Sevilla, you need a miinimum of 3 days
Stayed 3 nights in Aug 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property were excellent!
Stayed 3 nights in Jul 2024

10/10 Excellent

Kylr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jay, Novi

Stayed 2 nights in Jul 2024

10/10 Excellent

Ashley Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely amazing and it’s in central location, which makes it next to literally everything!
Stayed 4 nights in Jul 2024

8/10 Good

Jiji

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Thank you
We stay 2 nights there The hotel was wonderful, the staff was friendly We like the atmosphere there you feel in luxury hotel
Stayed 1 night in Jul 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend to see Take That
Check in and being shown to our room wasn’t to the standard of a 5 star hotel unfortunately. The check in girl dealing with us looked concerned the whole time and went away to check things making us feel there was an issue with the booking. The girl showing us to the room forgot to show us where the pool was. Beautiful hotel in centre of the city, no comfortable day bar if you don’t want to sit at the pool either. The greeting note with chocolates in the room was addressed to someone else. To me the small details were overlooked for a hotel of this calibre. The 5:30pm daily tour of the hotel didn’t happen, even we waited in reception we were ignored.
Stayed 3 nights in Jul 2024