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Hotel Sevilla Center

4.0 star property
Hotel with a fitness centre, near Seville Cathedral

Photo gallery for Hotel Sevilla Center

Seasonal outdoor pool
Exterior
1 bedroom, minibar, in-room safe, desk
Lobby
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
The current price is AU$282
includes taxes & fees
21 Apr - 22 Apr

Explore the area

Map
Avenida De La Buhaira, 24, Seville, Seville, 41018
  • Plaza de España
    ‪11 min walk‬
  • Alcázar
    ‪14 min walk‬
  • Seville Cathedral
    ‪8 min drive‬
  • Seville (SVQ-San Pablo)
    ‪16 min drive‬

Room options

View all photos for Family Triple Room (Extra Bed)

1 bedroom, minibar, in-room safe, desk

Family Triple Room (Extra Bed)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Bidet
  • 24 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed OR 1 Queen Bed and 1 Single Bed

View all photos for Junior Suite

40-inch LCD TV with satellite channels, TV

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Deluxe Club City View

1 bedroom, minibar, in-room safe, desk

Deluxe Club City View

Highlights

Deck/patio
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
LCD TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Deluxe Club Single Use

1 bedroom, minibar, in-room safe, desk

Junior Suite Deluxe Club Single Use

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • 41 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Club

1 bedroom, minibar, in-room safe, desk

Premium Club

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Deluxe Club

1 bedroom, minibar, in-room safe, desk

Junior Suite Deluxe Club

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Club City View Single Use

1 bedroom, minibar, in-room safe, desk

Deluxe Club City View Single Use

Highlights

Deck/patio
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
LCD TV
  • 30 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Club with Extrabed

1 bedroom, minibar, in-room safe, desk

Deluxe Club with Extrabed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Pillow menu
  • 30 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

View all photos for Junior Suite Deluxe City View

1 bedroom, minibar, in-room safe, desk

Junior Suite Deluxe City View

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room with a New Year's Eve Gala Dinner

1 bedroom, minibar, in-room safe, desk

Standard Room with a New Year's Eve Gala Dinner

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
  • 22 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Club Single Use

1 bedroom, minibar, in-room safe, desk

Deluxe Club Single Use

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Pillow menu
  • 30 sq m
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Deluxe Club

1 bedroom, minibar, in-room safe, desk

Deluxe Club

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Junior Suite, 1 Double or 2 Single Beds (San Valentín)

40-inch LCD TV with satellite channels, TV

Junior Suite, 1 Double or 2 Single Beds (San Valentín)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Club City View Single Use

View from room

Premium Club City View Single Use

Highlights

Deck/patio
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
LCD TV
  • 30 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Junior Suite Deluxe City View Single Use

1 bedroom, minibar, in-room safe, desk

Junior Suite Deluxe City View Single Use

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
  • 55 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite Deluxe City View (with Extrabed)

1 bedroom, minibar, in-room safe, desk

Junior Suite Deluxe City View (with Extrabed)

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Junior Suite (Single Use)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Single Use)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 51 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Junior Suite Premium Club Single Use

1 bedroom, minibar, in-room safe, desk

Junior Suite Premium Club Single Use

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • 41 sq m
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Junior Suite Premium Club

1 bedroom, minibar, in-room safe, desk

Junior Suite Premium Club

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • 41 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Standard Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Junior Suite (with Extra Bed)

Free toiletries, hair dryer, bidet, towels

Junior Suite (with Extra Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 51 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Standard Triple Room (With Extra Bed)

1 bedroom, minibar, in-room safe, desk

Standard Triple Room (With Extra Bed)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
  • 32 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed OR 1 Queen Bed and 1 Single Bed

View all photos for Premium Club City View

1 bedroom, minibar, in-room safe, desk

Premium Club City View

Highlights

Deck/patio
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
LCD TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Club Single Use

1 bedroom, minibar, in-room safe, desk

Premium Club Single Use

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Pillow menu
  • 30 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Romantic Double Room, 1 Bedroom (San Valentín)

1 bedroom, minibar, in-room safe, desk

Romantic Double Room, 1 Bedroom (San Valentín)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Bidet
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

About the area

Seville

At Hotel Sevilla Center you'll be within just a 15-minute stroll of popular places like Plaza de España and Alcázar. Highlights at this hotel include a restaurant, a poolside bar and a bar/lounge. .The restaurant, Al - Zagal, serves Mediterranean cuisine and is open for lunch and dinner. Enjoy the gym, sauna and seasonal outdoor swimming pool. Business travelers can take advantage of meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 4-property class Sur hotel include Seville Cathedral and Giralda Tower.

What's nearby

  • Plaza de España - 11 min walk - 0.9 km
  • Alcázar - 14 min walk - 1.2 km
  • Giralda Tower - 19 min walk - 1.6 km
  • Metropol Parasol - 5 min drive - 2.7 km
  • Seville Cathedral - 8 min drive - 2.8 km

Getting around

  • San Bernardo Tram Stop - 4 min walk
  • San Bernardo Station - 5 min walk
  • Seville (SVQ-San Pablo) - 16 min drive

Restaurants

  • ‪Restaurante Artillería - ‬5 min walk
  • ‪Mr. Beer - ‬3 min walk
  • ‪VIPS Viapol - ‬4 min walk
  • ‪Mascarpone - ‬3 min walk
  • ‪Depikofino - ‬5 min walk

About this property

Hotel Sevilla Center

Hotel with a fitness centre, near Seville Cathedral
Hotel Sevilla Center offers its guests a seasonal outdoor pool, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Sevilla Center. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Seville hotel.

  • 233 guestrooms or units
  • 14 levels
  • Conference rooms
  • Built in 2003
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel Sevilla Center offers 233 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries and hairdryers.

This Seville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

Similar properties

Seasonal outdoor pool

Hotel Giralda Center

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 1,067 reviews
The price is AU$354
includes taxes & fees
30 Apr - 1 May
Hotel Giralda Center

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 18 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17.50 for adults and EUR 17.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Al - Zagal

Things to do

  • Gym
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests with Half Board/ Full Board rate plans must book meals in advance.

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17.5 for adults and from EUR 17.5 for children
  • Covered self-parking fee: EUR 18 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property Registration Number H/SE/01028 Mod: HOTEL CIUDAD

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sevilla Center
Sevilla Center Hotel
Sevilla Center Hotel Seville
Sevilla Center Seville
Hotel Sevilla Center
Sevilla Center
Hotel Sevilla Center Hotel
Hotel Sevilla Center Seville
Hotel Sevilla Center Hotel Seville

Frequently asked questions

What is the cancellation policy at Hotel Sevilla Center?

Hotel Sevilla Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Sevilla Center?

As of 18 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Sevilla Center on 21 Apr 2025 start from AU$281.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Sevilla Center?

Yep, Hotel Sevilla Center has a covered self car park for EUR 18 per day. Onsite parking is limited.

Does Hotel Sevilla Center have a pool?

Hotel Sevilla Center has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open from April to October.

Does Hotel Sevilla Center serve breakfast?

Yep, guests speak well of the buffet breakfast here! Available on weekdays from 7:00 AM to 10:30 AM and weekends between 7:00 AM and 11:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hotel Sevilla Center?

No, Hotel Sevilla Center does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Sevilla Center?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Sevilla Center?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Sevilla Center?

No, only service animals are allowed.

Hotel Sevilla Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 683 out of 1046 reviews
Rating 8 - Good. 266 out of 1046 reviews
Rating 6 - Okay. 56 out of 1046 reviews
Rating 4 - Poor. 21 out of 1046 reviews
Rating 2 - Terrible. 20 out of 1046 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sheila

Stayed 3 nights in Jan 2025

8/10 Good

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1st time in Seville

Very good, excellent location close to everything especially the airport bus. Only problem was the hot breakfast was cold and we waited 1 hour for milk for our room.
Stayed 4 nights in Jan 2025

8/10 Good

Parikshit

Stayed 3 nights in Dec 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel just outside downtown Sevilka

Hotel is impeccable and in an excellent area. Only about 15 mins walk to some parks and Plaza De España!! There’s also some food and a small convenience store close by. Train station that gets you to the main parts also walking distance. The only thing I didn’t love was how high the tub is and it can be a problem to get in and out also the AC did not cool down very quickly when needed
Stayed 4 nights in Jan 2025

2/10 Terrible

Rebecca

Disliked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Yves, Abu Dhabi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in quiet area, 15 min walking distance from the center, Parking inside the Hotel, Large Lobby, easy exit from the city
Stayed 4 nights in Dec 2024

10/10 Excellent

Ning

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room is very big and clean. The breakfast is very fresh and tasty.
Stayed 5 nights in Dec 2024

10/10 Excellent

ERNESTO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Silvio

Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 4 nights in Dec 2024

6/10 Okay

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
A bit far from the restaurants and shopping areas
Stayed 2 nights in Dec 2024

10/10 Excellent

amir

Stayed 2 nights in Dec 2024

2/10 Terrible

Paul

Stayed 1 night in Dec 2024

10/10 Excellent

Isabelle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The bathroom was not cleaned properly before we obtained the room. Other than that, a very beautiful hotel with amazing views to the Giralda.
Stayed 3 nights in Dec 2024

10/10 Excellent

Zongkui, North Chelmsford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Stayed 2 nights in Dec 2024

8/10 Good

guy michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smell problem in the elevators
Stayed 5 nights in Dec 2024

10/10 Excellent

Steven, Godalming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Dec 2024

10/10 Excellent

Diana

Stayed 3 nights in Dec 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to everything.
Stayed 3 nights in Dec 2024

2/10 Terrible

SUK, Fullerton

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Iam writing to express my deep dissatisfaction with the check-in service I recently experienced at your hotel. I arrived late at night, and I was the only guest in the lobby at the time. However, the staff member who assisted me, Maria, failed to offer even the most basic greeting or make eye contact. Her attitude was unprofessional, unwelcoming, and completely unacceptable for a service industry employee. During the check-in process, Maria continued to work on other tasks instead of focusing on assisting me. When I inquired about the reason for the delay, she responded with an unpleasant expression and told me to "just wait" without any explanation. I found this response to be both dismissive and disrespectful. I have stayed at numerous hotels around the world, but I have never encountered such poor service. The experience was so uncomfortable that I even felt as though I was being discriminated against, which made the situation even more distressing. This kind of treatment is completely unacceptable and risks damaging your hotel’s reputation. Immediate action must be taken to address this issue, including improving staff training and ensuring that guests are treated with the respect and professionalism they deserve. I also expect a formal explanation and appropriate corrective measures in response to this incident. The first impression a hotel gives its guests is critical, and it is your responsibility to ensure that all customers are treated with courtesy and dignity.
Stayed 2 nights in Dec 2024

10/10 Excellent

Juan David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staying on a Couple Trip!

Nice Hotel! Convenient location!
Stayed 2 nights in Nov 2024

4/10 Poor

James, Henderson

Travelled with partner
Location is great for walking to the center and cathedral
Stayed 1 night in Dec 2024

10/10 Excellent

Wanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am happy😀
Stayed 2 nights in Dec 2024

10/10 Excellent

Wilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Dec 2024