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Ascott Huai Hai Road Shanghai

4.5 star property
Luxury aparthotel with 24-hour health club and steam room

Photo gallery for Ascott Huai Hai Road Shanghai

Exterior
Fridge, microwave, stovetop, dishwasher
Lobby
Premium bedding, down duvets, in-room safe, individually decorated
Premium bedding, down duvets, in-room safe, individually decorated

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Kitchen
  • Pool
  • Housekeeping
  • Breakfast available
  • Gym
The current price is AU$247
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
No 282,Huai Hai Road Central, Huangpu District, Shanghai, Shanghai, 200021
  • Xintiandi Style Shoppping Centre
    ‪6 min walk‬
  • People's Square
    ‪7 min walk‬
  • Nanjing Road Shopping District
    ‪3 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪31 min drive‬

Room options

View all photos for Executive Studio

Premium bedding, down duvets, in-room safe, individually decorated

Executive Studio

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 59 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio (Art Room)

Executive Studio (Art Room)

Executive Studio (Art Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 59 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom (Family Room)

Premier Room, 1 Bedroom (Family Room)

Premier Room, 1 Bedroom (Family Room)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 108 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Room amenity

Premier Room, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 155 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

Premium bedding, down duvets, in-room safe, individually decorated

Premier Room, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 83 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

Premium bedding, down duvets, in-room safe, individually decorated

Executive Room, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 83 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Rabbit's Den Family Room

Premium bedding, down duvets, in-room safe, individually decorated

Rabbit's Den Family Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite - 1-Room

Premium bedding, down duvets, in-room safe, individually decorated

Executive Suite - 1-Room

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom

Premium bedding, down duvets, in-room safe, individually decorated

Two Bedroom

  • Sleeps 4
  • 1 Queen Bed

View all photos for 1-Bedroom Premier Suite Twin Beds

Premium bedding, down duvets, in-room safe, individually decorated

1-Bedroom Premier Suite Twin Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Guestroom - Double Occupancy

Premium bedding, down duvets, in-room safe, individually decorated

Guestroom - Double Occupancy

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Apartment

Premium bedding, down duvets, in-room safe, individually decorated

Executive Studio Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for 1-Bedroom Premier

Premium bedding, down duvets, in-room safe, individually decorated

1-Bedroom Premier

  • Sleeps 2
  • 1 King Bed

View all photos for 3-Bedroom Premier

Premium bedding, down duvets, in-room safe, individually decorated

3-Bedroom Premier

  • Sleeps 5
  • 2 Single Beds, 1 Queen Bed and 1 King Bed

View all photos for Suite - 3-Room (Top Floor)

Premium bedding, down duvets, in-room safe, individually decorated

Suite - 3-Room (Top Floor)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Family Parent-child Suite

Premium bedding, down duvets, in-room safe, individually decorated

Family Parent-child Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Executive Single Room

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Executive Single Room

  • Sleeps 2
  • 1 Queen Bed

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About the area

Shanghai

A luxury stay in the heart of Shanghai awaits you at Ascott Huai Hai Road Shanghai. Within just a 10-minute stroll, you'll find Xintiandi Style Shoppping Centre and People's Square. Highlights at this aparthotel include a restaurant, an indoor swimming pool and in-room kitchens. .Each apartment is soundproofed and features a flat-screen TV with cable channels, along with an all-in-one washing machine and dryer, free bottled water and a safe. A kitchen comes equipped with a fridge, a microwave and a stovetop, and room service is also available. Nice touches to enhance your stay include a soaking tub and a rainfall showerhead, while premium bedding and a down duvet invite a good night's rest. A hairdryer, an iron/ironing board and a desk are also available. Change of towels is available on request .The restaurant, La Brasserie, is open for breakfast. For a drink, you can stop by the aparthotel's own lounge bar. Enjoy the 24-hour gym, outdoor tennis court, steam room and pool loungers. Business amenities include meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also self parking, along with the convenience of car rentals on site. .Places within a 30-minute walk of this 4.5-property class Downtown Shanghai aparthotel include Nanjing Road Shopping District and Yu Garden.
View more Aparthotels in ShanghaiOpens in a new window

What's nearby

  • Xintiandi Style Shoppping Centre - 6 min walk - 0.5 km
  • People's Square - 7 min walk - 0.7 km
  • Nanjing Road Shopping District - 3 min drive - 2.4 km
  • Yu Garden - 4 min drive - 2.5 km
  • The Bund - 4 min drive - 3.4 km

Getting around

  • Laoximen Station - 7 min walk
  • Shanghai South Railway Station - 12 min drive
  • Hongqiao International Airport (SHA) - 31 min drive

Restaurants

  • ‪Highline - ‬1 min walk
  • ‪金玉满堂 - ‬1 min walk
  • La Brasserie
  • ‪鸿星荟 - ‬2 min walk
  • ‪小客堂 - ‬1 min walk

About this property

Ascott Huai Hai Road Shanghai

Luxury aparthotel with 24-hour health club and steam room
As a guest of Ascott Huai Hai Road Shanghai, you'll find an indoor pool, an outdoor tennis court, a 24-hour health club, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. The luxury Ascott Huai Hai Road Shanghai also features a terrace, a garden, and concierge services. For a fee, parking is available.

This 4.5-star Shanghai aparthotel is smoke free.

  • 308 guestrooms or units
  • 38 levels
  • Conference rooms
  • Built in 2010
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ascott Huai Hai Road Shanghai offers 308 air-conditioned accommodations with all-in-one washer/dryers and a safe. This individually decorated and furnished accommodation includes desk chairs and dining tables. Beds feature down duvets and premium bedding. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and hairdryers.

Flat-screen televisions come with cable channels and pay-per-view films. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Steam room

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Car hire
  • Parking on site (CNY 160 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Free cot

Restaurants on site

  • La Brasserie

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 130 per person
  • A bar/lounge
  • A restaurant
  • Dining table
  • Room service

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: CNY 350 per night

Bathroom

  • Bathtub or shower
  • Children's slippers
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Living spaces

  • Dining table
  • Window screens

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Outdoor areas

  • Garden
  • Terrace

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Work spaces

  • Business centre
  • Conference centre
  • Desk chair
  • Laptop workspace
  • Meeting rooms
  • Office
  • Printer

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Turndown service

Location highlights

  • In a business district
  • In the city centre

Things to do

  • 24-hour gym
  • 24-hour health club
  • Designer stores
  • Outdoor tennis court
  • Shopping centre

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 308 units
  • 38 floors
  • Bed sheets changed on request
  • Built in 2010
  • Connecting units available
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property's indoor pool is closed on the second Monday of every month.
To check in, Chinese nationals must present their government-issued ID card "The second generation of resident identification card of the People's Republic of China." All other guests may continue to provide passports at check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 April to 31 August:
  • One of the dining venues
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ascott Huai Hai Road Shanghai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 130 per person
  • Airport shuttle fee: CNY 670 (one-way)
  • Self-parking fee: CNY 160 per day (in/out privileges)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. On-site parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ascott Huai
Ascott Huai Hai Road Shanghai
Ascott Huai Hotel
Ascott Huai Hotel Shanghai Hai Road
Ascott Huai Hai Road Shanghai Aparthotel
Ascott Huaihai Road Shanghai Hotel Shanghai
Ascott Huai Hai Aparthotel
Ascott Huai Hai
Ascott Huaihai Road Shanghai Hotel
Ascott Huai Hai Road Shanghai Shanghai
Ascott Huai Hai Road Shanghai Aparthotel
Ascott Huai Hai Road Shanghai Aparthotel Shanghai

Frequently asked questions

What is the cancellation policy at Ascott Huai Hai Road Shanghai?

Ascott Huai Hai Road Shanghai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ascott Huai Hai Road Shanghai?

As of 16 Apr 2025, prices found for a 1-night stay for 2 adults at Ascott Huai Hai Road Shanghai on 20 Apr 2025 start from AU$246.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ascott Huai Hai Road Shanghai?

Yep, Ascott Huai Hai Road Shanghai has a self car park with in/out privileges for CNY 160 per day.

Does Ascott Huai Hai Road Shanghai have a pool?

Ascott Huai Hai Road Shanghai has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 9:00 PM.

What luxury perks are available at Ascott Huai Hai Road Shanghai?

This property features a 24-hour health club, as well as a soaking tub and premium bedding.

What makes Ascott Huai Hai Road Shanghai a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Ascott Huai Hai Road Shanghai.

Is Ascott Huai Hai Road Shanghai family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that Ascott Huai Hai Road Shanghai is a hit with families.

Are there hot tubs in the rooms at Ascott Huai Hai Road Shanghai?

No, but there are deep-soaking baths in the guestrooms.

Does Ascott Huai Hai Road Shanghai serve breakfast?

Sure does, buffet brekkie is available daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Ascott Huai Hai Road Shanghai?

No, Ascott Huai Hai Road Shanghai does not offer an airport shuttle service.

Is there a bar or restaurant at Ascott Huai Hai Road Shanghai?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed seasonally each year from April 01 until August 31.

What time are check-in & check-out at Ascott Huai Hai Road Shanghai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ascott Huai Hai Road Shanghai?

No, pets and service animals are not allowed.

Ascott Huai Hai Road Shanghai Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 234 out of 529 reviews
Rating 8 - Good. 181 out of 529 reviews
Rating 6 - Okay. 60 out of 529 reviews
Rating 4 - Poor. 38 out of 529 reviews
Rating 2 - Terrible. 16 out of 529 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julian

Business traveller
Liked: Cleanliness, room comfort
Great Location
Great location, and decent sized appointment that is nice and clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, room comfort
Stay with Ascott Huai Hai
We stayed at Ascott Huai Hai Road for 5 nights and it was 1 of the best so far, for the amount that we paid for. Service has been top notch from the moment we stepped in. We had to change rooms once as the room below us had a burst pipe, we appreciate that they personally informed us of the issue, and managed to find us a similar room 2 floors down almost immediately. We had left behind my daughter's camera upon checkout and only realised it late that night. When I messaged the hotel via this app, I got an immediate reply from Ethan Chen. I still preferred to talk over the phone and managed to get through, afterwhich he offered to send the lost and found item via package delivery to our new hotel within a day. I offered to pay for the delivery service, but they waived it and said it was their job. Really touched by their actions and it is not something that we take for granted. We will reocmmend this hotel to friends and family who visit Shanghai in future!!
Stayed 5 nights in Dec 2024

4/10 Poor

Lael

Business traveller
Disliked: Cleanliness
Not well maintained
Property is not well maintained and dirty. Very dated, different from pictures on hotels.com. Breakfast is bland. Only good thing is the location. For this price, can go somewhere else much better.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Helpful staff
Stayed 1 night in Nov 2024

10/10 Excellent

Renjiang

Travelled with family
Liked: Cleanliness, amenities
Front desk is very responsive. River is extremely knowledgeable and helpful. The housekeeper Ms. Ling did excellent job. Highly recommended.
Stayed 7 nights in Nov 2024

10/10 Excellent

Guiness

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel room is spacious and comfortable. The hotel location is very convenient. There are many shops and restaurants nearby. A subway station is across the street from the hotel. The hotel staff is friendly.
Stayed 12 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Stayed 26 nights in Sep 2024

8/10 Good

Margie, Brookline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love to stay here and want to make it our designated stay next time in Shanghai. Breakfast is just okay, services aren’t great as the front desk lady treats us suspiciously, after swapped our key and had us signed, a few minutes later she followed us to the table, interrupted our breakfast to ask us show who we are again. Other than that, overall experience is very nice. Clean, spacious, excellent etc.
Stayed 4 nights in Aug 2024

10/10 Excellent

Inon ng hang

Stayed 4 nights in Jun 2024

10/10 Excellent

HUNG

Stayed 4 nights in Apr 2024

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is centrally located with subway very nearby. Many restaurant choices and shopping
Stayed 3 nights in Apr 2024

10/10 Excellent

Ping

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 23 nights in Apr 2024

10/10 Excellent

sharron

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Except the receptionist service attitude.
Stayed 6 nights in Apr 2024

10/10 Excellent

Han

Stayed 6 nights in Apr 2024

10/10 Excellent

LIn, Seoul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I arrived at 11 am, then they just gave me early check-in. Location is just nearby Xintienti. Room is a bit old, but clean. I can recommand this place to my friends.
Stayed 3 nights in Apr 2024

6/10 Okay

Yoon

Travelled with partner
Liked: Amenities
Not as big as expected and a little bit dirty for the toilet
Stayed 5 nights in Mar 2024

10/10 Excellent

Seow Chim

Liked: Cleanliness, room comfort
Helpful staff
We had parcel delivered and the staff who was a handy man Mr Gaven Tan was very helpful to assist with buying strings and bubble wrap sheet for us to repack. The reception staff were helpful to book didi card for us and we were able to give him cash and he paid for the ride.
Stayed 3 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Alex K

Stayed 4 nights in Nov 2023

10/10 Excellent

Vincent, Thornton

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
GREAT LOCATION!!!! Can walk to xiantiande, the bund, and nanjing pedestrian street very easily. Very large nice rooms and bathrooms. Excellent gym and friendly staff. Definitely would stay again
Stayed 6 nights in Oct 2023

10/10 Excellent

daniel

Travelled with group
Liked: Cleanliness, room comfort
PERFECT HOTEL!
FANTASTIC SERVICE! STAFF ARE AMAZING! RECOMMEND THIS HOTEL 100%
Stayed 1 night in Sep 2023

2/10 Terrible

HAOFENG

Disliked: Cleanliness, property conditions & facilities
Stayed 14 nights in Sep 2023

6/10 Okay

John

Travelled with family
Liked: Cleanliness
This was your grandmother's 4-star hotel...
Very dated hotel that charges 4-star prices based on location and room size more than condition or upkeep. There are newer cheaper options in Shanghai that provide a better experience in my opinion. The hotel really has no areas for sitting and working with a laptop, and the patio seen in photos is part of a 2nd party restaurant that isn't part of the hotel and only accessible by a separate elevator and requires purchase to access. I had to move to a new room upon check-in due to broken door locks and bathroom fixtures falling out of the wall. My second room had a broken TV and needed a repairman to replace the cables in the back to receive a signal. I wasted several hours of my first day just settling into an acceptable room. In general, I wouldn't have been as disappointed if the price I paid was in-line with other hotels that have not been maintained and fallen to a similar level. The staff, however, were all friendly and extremely accommodating.
Stayed 4 nights in Jun 2023

4/10 Poor

Alan

Business traveller
Disliked: Property conditions & facilities
The air con does not work. It is way too hot and the run on cnetral air con thus if the air con is not switch over to Air con even in April when it is already hot. THe air comes out is hot.
Stayed 2 nights in Apr 2023