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Bulgari Hotel Shanghai

5.0 star property
Riverfront Shanghai hotel in Huangpu with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bulgari Hotel Shanghai

TV, fireplace, heated floors
View from room
Premium Room, 2 Double Beds, City View
Front of property - evening/night
Combined shower/bathtub, rainfall showerhead, designer toiletries

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Room service
    Room service

Explore the area

Map
Lane 108 North Shanxi Road, Shanghai, Shanghai, 200085
  • Nanjing Road Shopping District
    7 min walk
  • Former French Concession
    19 min walk
  • West Nanjing Road
    20 min walk
  • Shanghai (PVG-Pudong Intl.)
    50 min drive

Room options

View all photos for Superior Suite, 1 Bedroom, City View

Superior Suite, 1 Bedroom, City View

Superior Suite, 1 Bedroom, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 81 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom, River View

Superior Suite, 1 Bedroom, River View | Living room

Superior Suite, 1 Bedroom, River View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 81 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, River View

Deluxe Suite, 1 Bedroom, River View

Deluxe Suite, 1 Bedroom, River View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 120 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

View from room

Superior Room, 1 King Bed, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, River View (Bund View, Penthouse Suite)

1 bedroom, premium bedding, free minibar items, in-room safe

Premium Suite, 1 Bedroom, River View (Bund View, Penthouse Suite)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 164 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, City View

Premium Room, 2 Double Beds, City View

Premium Room, 2 Double Beds, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 62 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, City View

Deluxe Suite, 1 Bedroom, City View

Deluxe Suite, 1 Bedroom, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 124 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

View from room

Premium Room, 1 King Bed, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 62 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View, Tower

Deluxe Room, 1 King Bed, Tower

Deluxe Room, 1 King Bed, View, Tower

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 62 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, View, Tower

Premium Room, 1 King Bed, Tower

Premium Room, 1 King Bed, View, Tower

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 62 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property - evening/night

The Peninsula Shanghai

Pool
Parking included
Free WiFi
Restaurant
4.8 out of 5, Exceptional, (314)
The price is AU$718
for 1 night
includes taxes & fees
8 Dec - 9 Dec
The Peninsula Shanghai

About the area

Shanghai

A luxury stay in the heart of Shanghai awaits you at Bulgari Hotel Shanghai, a recipient of the prestigious Conde Nast Gold List award in 2020. Within a 20-minute stroll, you'll find Nanjing Road Shopping District and West Nanjing Road. Highlights at this Art Deco hotel include 2 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering at The Bulgari Spa can include deep-tissue massages, facials and body treatments along with access to the sauna and hot tub. The diner, IL RISTORANTE, serves Italian cuisine. IL BAR is the hotel's own bar. Enjoy the indoor swimming pool, 24-hour gym and sauna. 5167 square feet (480 square metres) of event facilities include 2 meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Places within a 30-minute walk of this 5-property class Huangpu hotel include People's Square and Yu Garden.

What's nearby

  • Nanjing Road Shopping District - 7 min walk - 0.7 km
  • West Nanjing Road - 20 min walk - 1.7 km
  • People's Square - 3 min drive - 2.3 km
  • Yu Garden - 3 min drive - 2.6 km
  • The Bund - 6 min drive - 5.4 km

Getting around

  • Puxi Tram Stop - 6 min walk
  • Shanghai Railway Station - 12 min drive
  • Pudong International Airport (PVG) - 48 min drive

Restaurants

  • ‪逸品鱼生 - ‬3 min walk
  • ‪外滩源壹号壹咖啡 - ‬1 min walk
  • ‪麦当劳 - ‬4 min walk
  • ‪小湘村 - ‬1 min walk
  • ‪Light & Salt - ‬3 min walk

About this property

Bulgari Hotel Shanghai

Riverfront Shanghai hotel in Huangpu with 2 restaurants
Bulgari Hotel Shanghai offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 5167 square feet (480 square metres) and includes conference space. A sauna, spa services, and a library are also featured at the luxury Bulgari Hotel Shanghai. Free self parking is available.

This Art Deco Shanghai hotel is smoke free.

  • 82 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 5167 sq ft of conference space
  • 480 sq. m of conference space
  • Built in 2014
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
Bulgari Hotel Shanghai offers 82 air-conditioned accommodations with fireplaces and minibars (stocked with some free items). This individually decorated and furnished accommodation has separate dining areas. Beds feature premium bedding. A pillow menu is available. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and designer toiletries. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Bulgari Spa. Services include deep-tissue massages, facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Awards and affiliations

Bulgari Hotel Shanghai is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay.

Languages

Chinese (Mandarin), English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges

Restaurants on site

  • Bao Li Xuan
  • IL BAR
  • IL GIARDINO
  • IL RISTORANTE
  • LA TERRAZZA

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,167 square feet of conference space

Outdoors

  • Garden
  • On a river
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 65-inch TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Fireplace
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bulgari Hotel Shanghai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Bulgari Shanghai
Bulgari Hotel Shanghai Hotel
Bulgari Hotel Shanghai Shanghai
Bulgari Hotel Shanghai Hotel Shanghai

Frequently asked questions

What is the cancellation policy at Bulgari Hotel Shanghai?

Bulgari Hotel Shanghai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bulgari Hotel Shanghai?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Bulgari Hotel Shanghai on 4 Dec 2024 start from AU$1,089.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bulgari Hotel Shanghai?

Yep, Bulgari Hotel Shanghai has a free self car park.

Is there a spa on site at Bulgari Hotel Shanghai?

Yep, The Bulgari Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

Does Bulgari Hotel Shanghai have a pool?

Bulgari Hotel Shanghai has an indoor pool. The pool is open 24 hours.

What luxury perks are available at Bulgari Hotel Shanghai?

Bulgari Hotel Shanghai features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding, 24-hour room service and fireplaces.

What makes Bulgari Hotel Shanghai a romantic place to stay?

A hot tub and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Bulgari Hotel Shanghai.

Is Bulgari Hotel Shanghai family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that Bulgari Hotel Shanghai is a hit with families.

Is there a free airport shuttle available at Bulgari Hotel Shanghai?

No, Bulgari Hotel Shanghai does not offer an airport shuttle service.

Is there a bar or restaurant at Bulgari Hotel Shanghai?

Yep, you can grab a meal at Bulgari Hotel Shanghai's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Bulgari Hotel Shanghai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Bulgari Hotel Shanghai?

No, pets and service animals are not allowed.

Bulgari Hotel Shanghai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 52 out of 62 reviews" "
Rating 8 - Good. 7 out of 62 reviews" "
Rating 6 - Okay. 1 out of 62 reviews" "
Rating 4 - Poor. 0 out of 62 reviews" "
Rating 2 - Terrible. 2 out of 62 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

MUSUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the Bulgari Hotel Shanghai, and it was an exceptional experience. From the moment I arrived, I was impressed by the hotel’s elegant design and the warm welcome from the staff. The location is perfect, offering stunning views of the Bund and Shanghai’s skyline. The rooms are spacious, beautifully decorated, and equipped with all the modern amenities one could need. The bed was incredibly comfortable, ensuring a restful night’s sleep. One of the highlights of my stay was the dining experience. The hotel’s restaurants offer a variety of delicious cuisines, and the service was impeccable. The spa and fitness center are top-notch, Overall, the Bulgari Hotel Shanghai exceeded my expectations in every way. The attention to detail, luxurious ambiance, and outstanding service makes it a top choice for anyone visiting Shanghai. I highly recommend this hotel and look forward to returning in the future.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sassan

Stayed 1 night in Jul 2024

10/10 Excellent

Jiayin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers a private butler service, and my butler, Sinnie, provided exceptional assistance throughout my stay. She promptly resolved any issues, such as providing a new USB charging cable when needed. During checkout, she also presented a small gift from Bvlgari. Overall, Bvlgari Hotel provides excellent service with cozy room decor. I particularly enjoyed their bedtime tea preparation. The room service staff familiarize themselves with your habits and preferences, ensuring personalized room arrangements. I will choose this hotel again on my next visit to Shanghai.
Stayed 2 nights in Feb 2024

10/10 Excellent

Qinni

Stayed 2 nights in Jan 2024

10/10 Excellent

Jiayi

Stayed 2 nights in Aug 2023

10/10 Excellent

hao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vey good service and a nice hotel
Stayed 1 night in Mar 2023

10/10 Excellent

Suyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience at Bulgari Hotel Shanghai. Every stuff member, especially Vicky who is from the Customer Relationship Department is eager to help! Will come back next time!
Stayed 2 nights in Mar 2022

10/10 Excellent

Zhuojun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Bulgari Shanghai
Lovely hotel overlooking the Bund. Probably the best view in Shanghai. The room was clean, the butler assigned to the room had superb service, and the Bulgari amenities were 5 star quality. The location is the only downside for this hotel as you would need to get a cab to go anywhere, but the concierge is nice and will call a cab for you if you call a few minutes ahead. If you have any tour of any kind, leave early to count for traffic and taxi to arrive at the hotel. Not many cab drivers knew about the location so we had to give them manual directions which would not work if you don’t speak Mandarin.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is good and hotel is very new. All staffs are friendly
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Excellent experience , good location, modern hotels
Stayed 4 nights in Mar 2019

10/10 Excellent

Farid, Amman, Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location, cleanliness, and above all the staff. They were all very helpful and extremely friendly. We didn't like the internet service, breakfast, and the fact that the swimming pool was closed. Overall, a great place to stay in Shanghai.
Stayed 1 night in Mar 2019

10/10 Excellent

yoonsunpai

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was served with Fion. And she is awesome! I was touched with Fion’s caring and I feel so blessed and be loved when I stayed in this hotel. I love everything from there. Love it
Stayed 2 nights in Mar 2019

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
nice
Stayed 1 night in Dec 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Luxury break.
From the moment of arrival the staff treated you as a VIP but the were not intrusive. From the welcome drink of hot chocolate to the free chocolates and soft drinks in the mini bar were the touches making the stay even more special. The spa was comfortable with a very nice swimming pool and steam room - the massage although expensive was a good experience in a large private room. The room was well laid out and spacious with good WiFi and big screen television. Unfortunately the whiskey bar closes at 9.30 but the bar on the 47th floor had good ambience with great views. The only issue was the evening food in the bar was not up to expectation but the staff handled it in a positive way, however the breakfast was very good and made up for it. The location at first felt a bit remote but it is only a 15 walk to the Bund. Can’t wait to have another night at the Bvlgari
Stayed 1 night in Dec 2018

8/10 Good

Kar Gee Mimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surrounding need tidy up. Too dark decorations is difficult to adjust new environment. Can’t see well even if it is not clean.
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Would pick this hotel anytime again
The combination of high quality hardware and excellent service levels made the stay a very memorable one. The rooms are very spacious and bedding, seating areas are very comfortably designed. But stands out most though is the absolute A-class service levels the team has brought forward. They have shown great hospitality and detail to attention.
Stayed 1 night in Sep 2018

10/10 Excellent

Tianao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Newly opened for 4 days, decided to try it out. Being BVLGARI, it can’t disappoint right? WRONG. It was chaotic as I had expected, being that it was NEW, and mostly Chinese guests scrambling around the lobby and nowhere to really sit while waiting for my room. Upon check-in, was told the room I booked was not available...however they offered an upgrade, and I waited for almost 2 hours, when I was told it would be 30 minutes. During my wait, I asked if there’s a place I could lunch. There was no space in the restaurant. Fully booked. By non-guests. I do not know why they don’t try to accommodate staying guests. The suite had a bad layout. The bath tub is inside the shower area. The mini bar items were not stocked. The view and the bed were amazing. The staff really tried their best I suppose. I’ll try it again after a year and maybe by that time it will be a true 5 Star Hotel.
Stayed 1 night in Jun 2018

10/10 Excellent

Auto futures

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Yoshio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
景色がとても良く満足しました。 天気が悪かったのが残念
Stayed 2 nights in Feb 2024

10/10 Excellent

Hsin yi

Stayed 2 nights in Oct 2023

10/10 Excellent

ning

Stayed 3 nights in Jul 2023

10/10 Excellent

zhuotong

Stayed 1 night in Nov 2022

10/10 Excellent

Yoshihiro

Stayed 1 night in Oct 2022